Get there before its sold out. Great prices, good sales people, really everything must go! Art Van took a dump so Loves took over and didnt do any better. Now the bank took over and is trying to pay back the creditors. So sad what this Covid scare has done.

Got a great deal. $1400 plus tax. Was in and out.

Good prices, decent furniture, and Dawn was great the rug guy as well. Don’t shop here unless Dawn is your sales associate the rest of the staff were all bitter old people or guys who look like they went to college but didn’t graduate and now they are mad at the world because they sell furniture. Overall it was an okay shopping experience.

Reduced from 4 stars to 1 star.Rocking chair I bought 3 months ago just broke. I weigh 170 lbs, so I expect a rocking recliner to withstand being rocked in daily. Nope.

We saw the signs that all have to go and big discounts. But still pricing was very high compared to the quality.Some seemed overpriced.I saw a drawer with scratches and looked used. Still $600, nothing special and that was the claimed discounted price.Nice furniture though. Very cool and modern.

Awesome savings! Go see Steve, great salesman. They are willing to go the extra mile to save you more money!

They claim everything must go but the truth is Gardener White will be buying everything that is left. Good deals, no way.

The manager Justin Clark and his associate Paul on 14 mile were AMAZING! They helped me find the perfect couch and were incredibly kind and understanding that I had family guests coming and needed the couch that night. I know this location is new, but they have a stellar team there and I would definitely go back. Their costumer service was better then any other furniture store I’ve been to. Justin seriously did the most, he was unmeasurably helpful and he was a genuine person. There are only a few people like that left in the world and I appreciated it. Thank you!

I called the Warren store and spoke with David. I was looking for a sectional. I drove over to meet him and look at the furniture. When I got there and met him he was a very courteous professional guy. The best part about David is he actually took the time to research sectionals in my price range before I got there. He showed us some nice stuff and we actually found a beautiful sectional outside of our price range. He showed us all the features of the one we liked. No pressure, no hounding just a polite friendly sales experience. We wound up buying the sectional we found. He was knowledgeable on the furniture we looked at and the other pieces he picked for us to look at too. Told us about financing without sounding condescending like other salespeople in the past have done. He explained all about the fabric protection and damage package, explained the no interest financing and also explained the delivery process too. Very thorough and friendly the whole time. We had some joking around and the mood was light and enjoyable. I will always see David for other future purchases and recommend him to anyone looking for home furnishings! Thank you David! A great experience!

We were greeted at the door, by a salesperson, who stayed close but not hovering over us. He allowed us to shop, he stayed close enough for us to reach out to him if we needed assistance. He was professional and courteous from beginning to end! He assisted with loading our purchase. It was a very pleasant experience. I will return if I have need of other furniture items.

No wonder theyre going out of business. Due to the salesman judging a book by its cover, he lost a quick sale. We were prepared to pay cash but he was rude and judgemental. Never even tried to deal and walked away quickly assuming we werent worth his time.

Wonderful layout and wide selection of furniture for any room you need to outfit! Sales staff are very knowledgeable and able to answer questions. My sales rep, Kristy, was extremely pleasant and friendly to work with. Because of her and the well made products, I will surely be back and recommend Loves to my friends and family!

Looks as if it will be growing into a decent replacement for Art Van. Staff was friendly at the door even though we walked in 45 minutes prior to closing. Zack was our sales associate and was extremely helpful. Im sure as time goes on the inventory technology will improve. Delivery length is not bad considering our current pandemic situation. I will update my review after receiving the product.Thank you Zack and staff for a pleasant experience.UPDATE 12-1-20- delivery went fantastic!

Went to the newest location at 14 mile and Van Dyke. Came in just to browse. Really liked the atmosphere. Not your “typical” furniture store. They don’t “Hover” over you, actually let you look at things at your own pace. Kristie was our sales person, and even though it was only here 2nd week there, she was very knowledgeable. The furniture is very nice looking, very nice quality. Prices are very reasonable. We ended purchasing a bedroom set and kitchen table! Dylan also helped process our order and he was very nice as well! Would definitely recommend then if you need furniture.

My sales associate Lou was awesome. He allowed me to look without hovering over me. I liked how he had me try various mattresses to see the differences before I selected the one I liked. He appeared to be very knowledgeable, friendly and very professional. I rated my overall experience a 1 because I was disappointed I was not given a delivery date at the time of purchase despite my items being in stock. I was informed it would be 2-3 weeks before my items would be delivered. Hopefully, it will be delivered sooner because lord knows my back would appreciate my new mattress and the upgrade from the Queen to the King mattress will definitely help with my 6 year old twins wondering into my bed in the middle of the night.....I waited over a month for my bed and on delivery day I only received the box spring. The warehouse had no record I had purchased a bed frame and the mattress I’m told should have been on the truck. Now I am being told that I should receive my mattress within a week.

They really work with you on the prices,AND surprisedly they still have a lot of furniture left. Michael and the manager were great.

I was greeted very nicely while walking through the door. I was disappointed to find out the items I wanted were not available until January, but Andrew guided me great throughout this process. He is the reason I’m giving this store a five star rating. He explained to me the process behind late delivery dates very thoroughly, and guided me into an alternative process. I now found some new furniture that I liked because of this at Loves, and I will be coming back for purchase because of him!

Just bought our living room set, and our sales person was great. Wasnt pushy or bugged us. Have us our space whenever we asked. Great buying experience overall. The prices helped too 😉

I came to Loves Furniture today, looking for a bedroom set. I found exactly what I need for a great price. After choosing my mattress, I needed a box spring. My salesman found me 1 for 150.00. Unfortunately, it was out of stock until February of next year. However, he found me another 1 for 200.00. The customer service was excellent because his actions demonstrated he wasnt just trying to make a sale by having me spend unnecessary money His #1 priority was making sure I was completely satisfied with my purchase. Therefore, I will most definitely return for future home decor purchases!!🤗

This store is opulent and full of choices. The sales staff are not hounding you like Gardner-White. In fact our salesman, Zach Green was so helpful we cancelled our order at Gardner-White and ordered a sectional through Zach instead. Really a great store. Go to this store before Gardner White- you wont be disappointed!

Great prices Victoria at the 14 mile store was very helpful and got me a great price on a sectional

They greeted us at the door and ask us if we wanted a person to help us or did we wanted to 👀 around first alone and the Host gave us a person name that would help us. We did find the furniture we were looking for and the Gentleman was very helpful to write us up and gave us a date for delivery. Very nice experience at this Store, My Husband and I will surely be back for more items. Thank you !!!

I am super impressed with the products and customer service! There were some snags getting my adjustable bed frame from the warehouse so the manager, Justin, personally got involved to get it for me and he and Loves employee Jonathan personally delivered it to my home and set it up. Wow! I have never experienced that level of accountability or service anywhere! Thank you Justin and Jonathan!

Had a great experience with Steve at Loves Furniture and Mattress at the Warren location. So sad they are going out of business, Its a good time to upgrade your living room and mattress and save a ton of money, See Stevehe is the best, Its worth the trip

Its no wonder theyre liquidating, staff seems to be preoccupied with chatting rather than helping customers with purchases. We intended to spend thousands but were in the store for 45 minutes without a single sales person even noticing us. Not to mention the place is overpriced as it is.and 50% of the merchandise was damaged.

I shopped at the 14 mile store last night. I asked many questions and the sales people were very knowledgeable of the products. I liked the fact that I was able to browse around and look at everything before I made my decision. I did purchase for a very nice living room set. I am waiting anxiously for it to be delivered.

My wife and I purchased a dresser which was in stock. We set up delivery for a few weeks later to allow time for painting and carpet installation. I phoned them 2 days before our delivery date to confirm and I was told there was some sort of computer problem and all deliveries would be delayed 2 to 3 weeks, but we could pick it up if we wanted. Due to the weight of the dresser we decided to wait for them, and a week later they filled for bankruptcy. After waiting for over an hour on the phone I had to go to the store. I was told that it was in the warehouse but now due to the bankruptcy we could not take it nor receive a refund. They were able to stay open and sell furniture off the showroom floor but I could not have the dresser in the warehouse right next door. I am not sure how filing for bankruptcy allows them to sell from a showroom but not release fully paid for furniture. I would stay far away from Loves Furniture

Just went into this location as I was told they were going out of business and could no long fulfill my order that I ordered 1 1/2 months ago. I ordered a griswold sofa for $809 during a sale they were having, with the pre discount price being $899. I was very confused when I went in and saw the exact same sofa listed at $1,799 marked down to $1,399. What a scam. I was told the best they could do is $1000. I thought liquidation was you trying to sell off your inventory there for you lower the price. Not double the price to reduce it some. Absolutely ridiculous. Such a scam. When I questioned the salesman about this, a very eager manager (I presume) jumped in when I said that they marked it up to mark it down. He then went on about different tiers. I don’t care about tiers, the sofa was 899, now I go into the store it’s 1399. Pretty cut and dry. It’s not a sale its a rip off, go to a different furniture store.

I love the staff in this store! Especially Bob he helped me find all the furniture for my apartment and he wanted to stay within my budget they had great furniture there!

Was greeted as we walked in with a couple of quick pointers about current sales. Was able to browse without feeling stalked. Bright, clean atmosphere. Found the piece we were interested in and made a quick buy. All in all a good experience.

Bought a beautiful area rug at 75 percent off. There prices are high but with the discount you can get some good deals

I knew exactly which mattress and base until I went to Loves and met Lou Celo. With absolutely no pressure Lou showed me four beds starting with the one I was sure I wanted. I left having bought one of Lou’s suggestions at a much lower price. What’s not to Love? I look forward to buying more here.

A bunch of liars. Bought a sofa that was in stock and Ive been waiting for it to be delivered for 4 weeks. Customer service is a joke. They dont know anything about their inventory or delivery times and their excuse is that the warehouse is managed by a third party. New furniture company and I wonder if they will succeed with this performance. They dont have a clue about how to run a business. Update: The new lie of the week is that the warehouse computer system is not working properly and the new delivery date is MID FEBRUARY!! On a sofa that was in stock. Im just gonna wait one more week before I cancel the order just to see what new bunch of lies they will come up with.

The young man we dealt with Dan, was very knowledgeable and very helpful. The other gentleman who was from the mattress department was also helpful.

If I could give half a star I absolutely would! I purchased a living room and dining room set only to be told after almost three weeks that I wouldnt be getting my furniture because theyre filing bankruptcy!! Had to call my cc company and file a dispute!

I would give 0 stars if I could! After I spent weeks finding just the right couch and chairs, I end up with nothing but an empty living room! I made my purchase from Loves and was told that one of my chairs would be in in a few days. A delivery date was set for 12/30. Then Im told that it has to be moved to 12/31. Im on vacation from work so no problem. Then Im told that the 1 chair came in damaged and it would be 3 months to get another one. Im still on board. Then, today, the day before my couch and 1 chair are set to be delivered I get a call that not even the chair would be delivered! I still say okay. Then I think about it and look online and can easily find a few other companies that have this same exact chair for the same price or close to it with free delivery within a week or 2-not the end of March! I call back to Loves to cancel the chairs and my salesperson tells me that now my couch cant be delivered TOMORROW because they just fired all of their delivery people! What!? Are you kidding me? Me and my sister painstakingly moved my existing couch and 2 chairs into the basement in preparation for my new furniture. Im literally sitting in a wooden chair in my empty living room because I was expecting furniture TOMORROW! Im so disgusted right now! I demanded a FULL refund because I dont trust this company to be in business for another month. Im not going to chance them going out of business and taking my money with them! Whatever you do, dont spend your money here!

Friday, January 15, 2021 at 3:57 pm. Went into Loves on 14 Mile Road and Van Dyke walked in and not one sales person said hello how can I help you. I walked through the entire store still no one said nothing didnt even acknowledge my presents. Very unfriendly and unprofessional I now understand why there stores are closing and they need to close their doors.

The experience was wonderful! Came in found exactly what I was looking for! The women that assisted me in the purchase was very nice, helpful, and professional! She did a great job and I would definitely recommend her and loves to anyone!

Very good selection of quality furniture just as the old.Art Van had. Mike out salesperson was awesome very knowledgeable about the quality of furniture. Will definitely be back to buy our boys bedroom furniture.

Love’s Furniture store is a nice place with beautiful furniture, and the staff were very courteous and friendly. They did not pressure me at all as well. Found a really nice couch and 2 lamps, and their prices are very reasonable.

I have never left a review for a business, but the word needs to get out that this store and Loves furniture in general NEEDS TO BE AVOIDED. I completely understand everything has been affected by Covid-19, but what this store did was unacceptable. If I could leave 0 stars, I would have put that without hesitation.My delivery date was pushed three different times, and there was not a single response by anyone in this store. Every time I called, I was hung up on. It took me going into the store personally 4 different times to get any answers, and even then I wouldnt really get anywhere. The manager, Justin, said he would personally handle my order and call me within 24 hours, and surprise that did not happen. Once I threatened to cancel my order, that seemed to speed things up all of a sudden. I was fed up with all their lies, lack of communication, and shady business practices that I called to cancel my order on 12/4. As of 1/6/21 and writing this review, I still have a pending charge on my credit card account from them.Again, please avoid this company. My hopes in writing this review is that it will save some poor soul from experiencing the same things I experienced, and I know Im not the only one. On 1/5/21 there was a story on Channel 4 news that detailed how disorganized this place is, and how lots of people are experiencing the same issues as me. They just opened last year, and theyre already closing close to a dozen stores. Please AVOID THIS COMPANY.

I’d give zero stars, if I could. Really just an update on my previous review:After never even getting a delivery window for my supposedly “rescheduled” date, I emailed the review people. Apparently I had been put on the schedule for 12/30 (original delivery date was 11/30. Initial reschedule supposedly for 12/7). The review person supposedly reached out to the delivery manager and got me scheduled for 12/16. Confirmed delivery window of 2:30-5:30. Another no-call, no-show. I will be in the store on Saturday to cancel my order and ensure that other customers know that, unless they are able to retrieve their own purchases rather than have them delivered, they’d be wise to go elsewhere.

My sales person Hasan was great, and not pushy. The showroom was very clean, and everything was spread out very nicely. As of right now, I havent received my furniture yet, but the buying experience was pleasant.

Completely different experience than what I’ve dealt with at other furniture stores. They greet you upon entering. The salesmen are polite and the furniture looks good. Truthfully the best part is that they have items in stock and can deliver them without the long delays due to covid. Granted everyone is experiencing the negative impacts of covid in terms of logistics. But these individuals will at least be honest and up front about delays instead of feeding you a line just to make a commission. In my opinion this new company is eager to make an impact on people by offering quality furniture with good customer service. I am glad with my service and will repeat.

Great customer service!!! Walked in and we were greeted and told to let them know if we needed help. No pressure at all to buy something, the salesperson that was helping us was great.

I wouldnt deal with this place. Ordered living room furniture. Was supposed to be delivered a week before Thanksgiving. Threw our old furniture out a day before thinking I would have my new furniture. No calls and no furniture so they finally called and said we will give u free delivery. I said ok 1 more chance. Supposed to be delivered today. Not happening again. So I called and canceled going to Gardner white. Nothing like Art Van

Got the best deal on rugs&pillows from Bobby.he was the greatest👍.

Great place to get your furniture, all of the staff was very friendly, bought my couch same day as walking in! Not overpriced and once again very friendly!

Mike my sales guy was the best, helped me find exactly what I was looking for unfortunately my sofa hasnt arrived and dont know that it ever will.

Very polite staff a good selection of furniture and good prices. My salesman was Josh, he was great.

Prices are high and customer service is poor,The sales lady walk up and said What yall looking for? Whats wrong with Good customer service? Got to do better,I see why their going out of business

The people that were friendly but you know theyre liquidating Furniture so they dont have a lot of stock they have a lot of people putting stuff out but they really dont have a lot at least I didnt have what we wanted

Horrible customer service! I was even attacked over the phone by a extremely rude woman! I couldn’t believe i had to explain my disability to anyone let alone a stranger behind a phone ! Happy Thanksgiving to me and what a wonderful reminder that I cannot walk in order for me to get the refund guarantee (30 days including promotions according to their written contract)Long story short my partner purchased an item a week ago. The item was discounted and both of us were trying to get in touch both over the phone and online with customer service representative in order for them to honor the price match guarantee.we couldn’t get in touch with them! Today after many attempts and several voicemails finally someone called me to let me know that they will honor the free delivery fee but will not honor the price on the item we had purchased. I explained its not my fault their business lacks customer service and since its in their contract they should honor the 30 days price match. I was given and extremely rude answer that since I wanted those money so badly i was supposed to drive to the store.. i was in shock, lost my temper and told this rude person that if I could I would and that i am disabled and as well in the high risk group and that this is not the way to run any business!! I would never ever recommend this store to anyone I know ! I was never Humiliated by anyone!

One of the worst customer service experiences Ive had in a while. Frankly, they dont deserve the 1 star I had to give them. I bought 2 chairs, 2 couches and some tables. So far, after 4 tries, we have half the items and 1 is damaged. We get excuses ranging from the item was damaged when we went to load it to Its out of stock. Either way, we burn a day waiting and nothing happens. They apologize (sort of) and say theyll waive the delivery fee, but that hasnt happened either. Ive completely lost faith in their ability to deliver the rest of the furniture. Order #115602279 if you care.Follow up post. Finally delivered everything. Replaced the damaged chair with a less damaged chair. I gave up and accepted it. Still no refund of delivery charges. Terrible experience!

Great experience, stopped by on the way to gardner white and found better deals here with sales man John’s help. Bought a great couch and they had it in stock, I would definitely buy from here again.

Had to chase down the rest of our bedroom set that was still outstanding. we still have a missing sofa that we are told is in the warehouse but cant be released. been waiting since the end of sept for these items. got half of a bedroom set, and half a livingroom set last november.

Absolutely the worst. A definite regret. Worst customer service ever. Furniture is subpar.

NEVER RECEIVED FURNITURE. PLACED ORDER 11.3.2020 DELIVERY DATE WAS 12.1.2020 I HAVE NO FURNITURE AND CANNOT GET INTO CONTACT WITH ANYONE.IVE CALLED AND EMAILED. SOMETHING MUST BE DONE.

Zack was WONDERFUL and helped us find the perfect dining room set for our new home! He also gave us a great deal and was able to set up delivery with a prior order from another store.

Very nice new store really great customer service. Gorgeous furniture when I went to go make a purchase through financing there was a glitch in their system and they couldnt figure it out they are supposed to call me back with more details in the week this glitch does need to be fixed.

Our salesman, Dan Bogle, was great; very helpful and courteous. We bought a queen size mattress from him.

This is a pretty SAD company, I purchased 2 lamps a month before christmas and waited forever for them this was a christmas present. I new i was in trouble when i walked into the store and nobody was in there, I should have left. I was told my lamps would be in on 12/2/20, nothing but LIES . It took another 2 weeks to get . Cant wait till this business goes OUT of Business!!!!!!!!! They dont even deserve a 1 star BEWARE TO SHOP HERE!!!!!!!!!

Knew I wanted a mattress wasn’t sure which one. With the help of their lovely employees I was in and out!

John did a great job he sold me a mattress at a great price great salesman!

This place is going out of business for a reason! Dinette sets nothing under $1,000, furniture they wanted upwards of two grand for a couch and this is supposed to be theyre going out of business sale price gougers.

Scammers marking the prices to whatever they want and put a 75% off on them

This review is being posted by proxy on behalf of 86 year old Mary Meuller who does not have a google account, She called the store today to ask for me to post this on her behalf.Mary came in to the store to purchase a mattress and foundation for her sisters spare room. She was greeted by Josh and thought Josh did a fantatic job selling her items. When the delivery arrived, they dd not have the base and she thought they had the wrong mattress. She called the store understanably upset, and spoke to Stephanie. Stephaine was able to provide service over the phone regarding the mishap and she told Mary to come into the store,When Mary came into the store she found Stephanie who intoduced her to Justin, Justin listened to her concerns, and was able to identify the problem and find a solution. Justin contacted the warehosue and was able to get the mattress and foundation that she needed the same day and along with the help of John, delivered the items to Marys home the same day to her delight.Mary wanted to share that the service, the couresy and the true desire to solve her issues were unparalled and she cant speak highly enough of Josh, Stephanie, John and most especially Justin. Her experinece at Loves was definitly worth 5 stars.

Staff was friendly but limited to what they could sell. Company is going through Chapter 11 restructuring. Hope they make it work.

Great customer service! Thumbs up to Trey my customer rep...

Paul and Victoria were very helpful at Loves furniture on 14 mile.

Big liars on in stock delivery and also stores closing would not affect my purchase

I would rate it a negative if I could, salesman was great,third party delivery was a nightmare and abusive and confrontational to threatening at the end. My attorney has my videos from it.

DO NOT ORDER FURNITURE FROM LOVES !!!! ORDERED FURNITURE 2 MONTHS AGO AND STILL NOT HERE AFTER THEY GAVE ME 3 DIFFERENT DELIVERY DATES AND NO SHOW! JUST KEEP GETTING THE RUN AROUND...TERRIBLE CUSTOMER SERVICE!

Hurry closing soon. Thanks Roger Silvestro Builders Inc

Scam no deals, better prices Garner White

Been over three weeks since I placed my order. When delivery was scheduled they brought the wrong couch. Had to reach out to them to see when it would be rescheduled, an hour before delivery they tell me it will be three more weeks, no solutions or apologies. Horrible!

This store needs ZERO stars. Glad its going out of business because theyre expensive

Good people helpful an nice. Will go back.

I would like others to know more about it and see what I have seen;

7 pillows for $300 60% off retail

This particular one is going out of business and, in my opinion, they dont have anything special price wise.

Paul, the sales guy demonstrated horrible attitude. No courtesy.

This was a bankruptcy liquidation center, so I didnt expect much..

Salespeople were knowledgeable and very helpful.

Overpriced - mark up and then slap a sale price on it.

This store is a joke give you checks that aren’t even good don’t buy anything from here unless you don’t need your money or furniture

Great deals for blowout sales

11/18, I shouldve, received my order, never any call back, left 2 messages, finally a robo call on 11/24 that my order was in..........

I just bought bedroom set from them, but my bedroom set is broken, delivery guys they took 3 hours to assemble bedroom set, I talked to sales person about that but no body didn’t call me yet, I’m disappointed

Couldnt find anyone to help me.

Need to drop the there prices

Everything was great👍😌

Karen was wonderful!

Loves furniture $ mattres

Waaaay overpriced!!!

Is nice

Fare prices

Too expensive.

To expensive

Joke.