Some experiences here are good, other times you have to make multiple trips to get the right part. You know, about the same as any parts store. Seems like you can visit every auto part store in Warsaw, and still not have the dang part you need. Have ordered parts straight off napa.com a few times.

Went in to Warsaw napa to buy a new RV/marine battery for my camper. Carried the battery I selected to the counter. Employee 1 was on computer and didnt even look up at me, employee 2 came from the back, clearly saw me and said nothing then got on computer. Employee 3 did the exact same as 2, completely ignoring me. So, I put battery back and walked out. Not a word from any of them. Too bad. I used to go there but il drive the extra 2 blocks and go to ORileys from now on.forgot to mention, there was no other customers in the store.

I asked for a part, they said they have to order it,they never did. The older guy that wears suspenders did absolutely nothing.

I came in with my parents old car that needed new wipers. I love that they will come out in the rain and measure and replace your wipers for you. In and out with new wipers installed in less than 10 minutes, with friendly service to boot.

Did not seem really interested in helping me.

Very helpful and knowledgable about what i needed. I walked out a very happy customer.

Some of the highest prices in town. Slow and rude service makes this one of the last places I ever check in town when I need parts.

So helpful and friendly

Friendly and helpful. Got the items I needed without being pushy. Reasonable prices. Quick service. Store is clean and well organized. Easy in to the store. Handicapped accessible in parking lot, at door and within store aisles.

Employees are helpful. They have the parts.

Great service

They can get you the parts you need.

Great store well stocked had truck parts I needed in stock staff was super friendly real knowagable about the commercial truck parts I needed rare find. Local drag racer came in while I was there and staff knew and had the parts he needed in stock any other parts house would have had to special order them. Great family run business 👍👍

Great service and delivery, a real asset for us at Mast Service Center. These people know parts and have a great inventory. A blessing to their community.

It is your typical NAPA store. Restocking tools is not a high priority, so they may have the right tools in stock, they might not. The line is usually several people long for the check-out, and they do everything old-school long-hand, so it takes a while. At least this experience is consistent with the other auto parts stores in the area. :/

Great service and they are always so good at finding the hard to find things. They recently renovated and the new store is awesome and everything is much easier to find.

Great guys who always get the parts I need.

Napa is my go to auto parts store. Employees are professional and knowledgeable. If they dont have parts i need in stock they have them the next day.

Nice owner and employees! Great price on parts. Fast Delivery

Great Staff awesome prices call ahead see if they got your part.

Had what I needed for a great price

Always have what I need.

Great service. They didnt have what I needed, so they went through the computer and searched every store in the area one at a time to try to locate it.

The most knowledgeable auto parts people I have EVER met. 5 stars!

Love this place all the employees are very helpful prices are very competitive and I really like its locally owned

Excellent service,couldnt have been better!👍👍

Good parts,good prices. Less waiting.

Good customer service prices are a little high

They was help no help. Dont have the part we needed.

Helpful and informative staff and good prices

Friendly staff, seems to have a great inventory. Prices comparable to others.

More options than most with good quality parts.

Not a nuff help on Sundays phone rings off the wall and only 2 people to run the show

Great customer service!

Always very helpful and friendly.

Ordered parts will be picking them up in the morning

The staff was friendly and willing to help find a solution to our problem.

Over priced because of a name but great people

Better than other part stores

They had 1 out of 3 items needed and that one was wrong.

Always a good choice.

Knowledgeable about the business

If you want parts that last go to NAPA

Best customer service

Got 8 years out of a six year battery...

Friendly, had everything I needed.

Great service

Very helpful

Great place to stop

Expensive but quality Merchandise

Very good personal

Awesome crew

Knowledgeable associates

Good service

Friendly staff

Good assortment