I’m so excited to be the new owner of this beautiful Toyota Highlander!! The staff did an awesome job throughout my buying experience. I have yet to meet a salesman as knowledgeable and easy to work with as Will Monk! He went over and beyond from the beginning to the very end of the day!! Thanks again!!

Sales maneger was super nice and he gave me a great deal. The sales man will monk was great he was nice friendly and courteous. He showed us how to use the gadgets on the car and even set our phones up to apple car play. Would recommend this dealer ship

Could not possibly suggest the Pecheles team more! I am very picky and particular about what I want and from the time I walked in until the time I signed the papers for my new RAV4 I felt like part of the family. Donald is the best! Thank y’all for everything. You have earned a lifetime customer!

The people here are AMAZING! They helped me get into my 2019 Toyota Corolla SE!! The staff are very kindhearted and will do anything in their power to help you get riding in a vehicle that YOU like. I would definitely buy another vehicle from them again and recommend them to family and friends!!

Christian the salesman is good at follow through the process was smooth from start to finish . Test drive, follow up and paper work effortless . Thanks I like my new ride and thanks for putting up with this crazy lady they dont call me bosslady for no reason. you guys rock !

Great team over there at Pecheles Toyota. The environment was very relaxing, wasn’t a stressful process at all. Jay was extremely helpful guiding us through the selection process. He was patient, very knowledgeable about every car and truck we asked about, and very diligent about helping us select the perfect car for our family. Did I mention the environment was very relaxing? Didn’t feel like we had a second of our time wasted. We got a great deal up front and avoided all the hassle I’ve seen happen at other dealerships. Thank you so much Jay and Pecheles Toyota, will be back in the future for a SUV for the misses!

If i could give more than 5 starts it would be amazing!Excellent service!!! Super fast and easy process.Christian was beyond great he helped my father and myself . He worked with our budget which that was big for me. Christian did not mind helping us out and staying late he answered all of our questions and concerns. He worked with our budget and giving us the best deals on both cars.If you are interested in getting a new car I would definitely recommend Christian he is very helpful and understanding. My father and i drove off extremely happy with 2 new cars and big smiles on our faces. Exceptional service! What a great team!

Donald my sales representative was absolutely fantastic. He was very informative about what I was looking for and he treated me like I was a returning customer. 5 stars to his professionalism.

Donald Little, Holt, the GM and everyone we came into contact with were so helpful and easy to work with. Thank you so much for your expertise and making car buying a breeze. You all are amazing!

The best car buying experience I have ever had! Christian was amazingly knowledgeable, kind, understanding, personable and worked exceptionally hard to ensure everything went smooth. I felt like a part of the family today and even though I live 3 hours away, I will be returning to Pecheles Toyota for any other purchase in the future. Amazing staff and super comfortable buying experience!

I walked into Pecheles nervous and wondering if I would get a hard sell like so many other dealerships. I was pleasantly surprised how Will made me feel calm and confident and comfortable. I purchased a beautiful car for a great price and Will walked me through everything. I would definitely recommend this dealership to anyone looking for a new or used vehicle.

I went in for an oil change, was told I needed all new tires, I was very surprised, because I just bought a brand new set of tires from this dealership less than 2 years ago. I dont even drive much. If the tires at this dealership only last 2 years, why would I purchase ANOTHER set of tires from this dealership??. For as little as I drive, there is NO WAY I should need NEW tires after only less than 2 years of having a NEW set put on by this dealership.

What a great experience!! Everyone was extremely nice and knowledgeable. Very attentive and was able to answer all my questions. Very respectful and they all went out their way to make my experience “One to Remember”. I would refer anyone and everyone to your dealership. Thanks so much. I’m loving my new Highlander.

The sales persons and the manger at this facility were polite, knowledgeable and hard working. A special thanks to Will Monk who did not give up on me until I found my forever car. Thank you all so much!!!

Had to wait too long for a simple tire rotation and fluids check...otherwise service was great.

Great custom service, the wait was not long.

The entire auto-care team was TOP-NOTCH! They were personable, professional and took the time to explain the findings from my visit. Will definitely return for service...they have earned themselves a new customer!

We got a Toyota Corolla from here some odd years back and when it was paid off, went back and traded it in for a 2015 Camry. They were easy to work with and made the whole ordeal fast and painless. As with the Corolla, got the Pecheles promise and got my oil changes and tire rotation covered every 5,000 miles. Since we only live around 15-20 minutes away, is nice and I dont have to worry about getting all the stuff together and crawl under the vehicle to do it myself. I will be back when its time to trade the Camry in.

Always helpful and friendly, provides a very comfy place to wait...finishes service in a timely manner.

This dealership is awesome! The staff is helpful and friendly. They make you feel like family. They go above and beyond to accommodate and get you in a ride that is suitable for you. Will definitely be going back for the next vehicle.

I scheduled my own appointment online. Everything went very well and timely.

Christian did an amazing job, I highly suggest you look for him to purchase your next vehicle!! Jim also was very sweet and understanding, thank both of you for my new ride!

They were awesome. They did everything to satisfy me and i could not ask for anything else. Great people and very caring. They are the best.

Although y’all were short handed when I was there, when I told Will I was developing a massive headache he was quick to check on the progress and get me out of there. An hour an a half into the service … within 30 more min I was out of there and able to get home and get my migraine medicine. Thank you so much Will!!!!

Christian was incredibly helpful and kind! My experience was great and smooth from start to finish!

My name is Keith Ward. I bought a Toyota that had paint problems. I acted badly was really upset really showed my backside. Brian Pecheles the owner contacted me wanting to hear my concerns. Brian did something no one does these days. He stood behind what he sold me. Brian went out of his way to make me happy. He ended up replacing the car himself. He met me at the dealership went over the car with me making sure I was happy. You just don’t meet people like Brian many times in life. He stands behind his products and cares about his customers. He also has a great team at Pecheles Toyota Jason,Christian and Will are all three Top Shelf. I will buy all of my cars from Pecheles Toyota or a Pecheles Store. I can’t promise I will always drive a Toyota but I can promise I will always buy from Brian Pecheles. If your in the Market for a new car go see Brian today.Keith Ward

Had oil change and and tire rotation. Timely service. Sorry its the last complimentary service I will get on this vehicle.

Great service. Nice people!! So happy I bought my Tacoma at Pecheles.

08/17/21 Christian Jarquin helped my family select the perfect vehicle. He was very professional, and made the process of buying a vehícle very smooth and comfortable. He was very informative about every vehícle we looked at, giving us the best options to choose from. We recommend this salesmanto anyone looking for a new vehicle.

Oil change. 30 minutes. Good deal

Very helpful, kind and considerate. Helped me find the best possible way so I could bring this amazing car home.

I was greeted and informed on progress of my vehicle. William was very helpful.

Great service during the sale. We purchased the vehicle we wanted at a great price. Highly recommend this dealership.

Needed oil change & tires rotated. Appt made and visit was quick great experience.

Thanks for making my dreams come true!!! Yall are the best of the best and Im so glad that we went through you, I cant believe I was thinking of going somewhere else in the 1st place.

I bought my new RAV4 from Pecheles Toyota in Washington in August of 2017 and have had all servicing done through their Service Department. The folks are very thorough, competent, and friendly! I have never had to take my vehicle back for something undone. I have regular oil changes and tire rotations, and other recommended services from Toyota. Because I am on the road a lot, I have purchased tires here, also.

I had an issue and apparently the issue was caused by a part that had been on recall for some time. Some mechanics might have told me this repair is going to cost you and I would not have known any better. But it didn’t cost a thing, honesty sometimes is very hard to come by these days, but not at Pecheles Toyota. 👍👍

We will not buy from anywhere else. From our buying experience to our routine services Pecheles has been nothing but kind. My last service was on Friday and from the moment I hit the door I was greeted with a smiling face by one of the team members. They also have very unbeatable prices, the Toyota dealership in Greenville was rude and was not willing to find us a good deal. Pecheles really worked with us to make sure we were happy.

I would strongly recommend this to anyone who is looking for buying a car. Especially Mr. Jason is good in listening and understanding the customers request. Good job Jason.

Jay Richardson at Pecheles Toyota made my car buying experience pleasant and fun. He went above and beyond taking care of me. I have purchased a lot of cars and this was the easiest and most stress free.I highly recommend Jay and Pecheles Toyota in Washington NC !!!

I can’t say enough great things about my car-buying experience at Pecheles Toyota in Washington. The whole team was wonderful; they were patient & respectful. I would highly recommend this dealership to anyone. Huge thanks to Will Monk, Doug, Lee & the whole team!

We like to buy where we live and finding the vehicle we wanted at Pecheles Toyota made our decision easy. With the help of Will Monk our salesman who is knowledgeable, patient and was honest with us through out the process it was easy and stress free. Pecheles were fair and honest when it came to our trade and the price of the New 2021 Tundra. Kudos to the sales team and Pecheles Toyota.

Will is very professional and prompt. Any problem that I had he was on it, correcting it. Will stick with Pecheles.

Neal, the Service Manager, and his team provide fantastic customer service. From the moment I arrived, Service Advisor Will took the time to listen to my concerns and gather all the information needed. He and Neal kept me updated while the Technician, Cody, went through the processes to diagnose the issue AND perform routine maintenance. Neal explained all the findings to me and answered my questions. I purchased a Toyota because of the reputation for safety, and the Service Team at Pecheles is dedicated to that.

Everyone was great, I was really early, but no issues. Not pushy about additional services which is appreciated

Excellent customer service fro open to close.

Salesman Will Monk is top shelf in product knowledge and customer service. The reason I bought my Toyota from Pecheles.

Worst experience I’ve ever had at a dealership. My car gave me a “maintenance needed” notice & i was told i needed an oil change & tire rotation by this Toyota’s service department. Was ensured during the appointment scheduling that there would be someone to help me get the car seat in & out. There was NOT. the service department manager had to help & he was great, super friendly, but the tech i was checking in with, JOHN 1) walked away from me while i was politely explaining which car the seat needed to be moved to & then 2) refused to help switch it back when I picked up my vehicle. He just gave me a blank look when i said i had no help to get it back in (I’m also several months pregnant) & with a toddler this is a very difficult task, hence the reason that i stated i would pass on the service if there was not someone to help me move my toddlers car seat. All of this struggle just to find out i actually did NOT need an oil change. All of this for a simple tire rotation. They ended up leaving me in the parking lot with my toddler crying bc i had no way to get my kid home safely & i will be traveling 6 hours home tomorrow, and am still trying to figure out how to get my car seat back to safety standards. Toyota should not have agreed to take it out if they could not get it back in.

Nice, attentive, and professional all around. Services are adequately priced and they often have service specials big plus for being able to save during service appointments.

Excellent service experience. Will be back. Thank you!

The employees at Pecheles Toyota are very kind and respectful. The salesman who helped us was very knowledgeable about the the vehicle that we bought and took time to explain its features. We are very satisfied.

This was my second best experience with Percheles Toyota of Washington NC, although the transition was completed, I wanted to switch to another RAV 4 in another color but was told that I couldn’t change it. So make sure you choose what you want before the paper work is completed (the only complaint).

Thank you, Will Monk, for providing AWESOME service! I will definitely return in the future when I decide to get another car. Also, thank you to the sales and finance manager for helping with the process of everything.

Excellent techs always do a great job

After visiting Two other Toyota Dealerships trying to lease a Camry at the advertised price this Dealership honored the price and also dealer traded for a LE with the equipment I wanted. No one else offered to do that.

Awesome service. We was treated with grace and appreciation from all staffs. Thank you Pecheles Toyota; thank you!!!

I’m actually disappointed with Toyota - not Pecheles. My car has never worked like it’s supposed to. Toyota should acknowledge that it was a faulty Sound System and either add the Apple connection to my car or give me one that was added to cars in 2019 since it wasn’t working with 2018 cars. That was essentially a huge bother since I had to take the car in to two different dealers and they spent lots of time working on it.I may not buy Toyota next time!

When I brought my Rav 4 in for a software update, Mr JR Bryant was very nice and advised how long it would take. I was then offered a ride to wherever I would like to go in town. My driver was very friendly and we set a time and place he would pick me up. Everything went very smoothly. I will continue to use Pecheles service.

The attention to detail and customer service is outstanding! Jason Donaldson and Will Monk are super folks to work with, highly highly recommend.

Very professionalPleasant atmosphereTimely serviceThank you

Went in to look at a car and went home with it in a matter of a few hours. They asked what numbers I was comfortable with and they made it happen! Fastest and cleanest sale Ive ever experienced. My sale rep, Will Monk, was great. He walked me through every square inch of the vehicle. I dont typically like the car buying process, but the guys at Pecheles made it painless.

The people at Pecheles Toyota were very friendly and courteous during my truck buying excursion. The salesman Donald Little was very careful to listen to what I wanted and succeeded in ultimately making my truck wishlist a reality. I never felt pressured to buy and really felt at home with all the different people there. I felt that the sales manager and finance guy (Holt Holbrook) were also very easy to work with. This is the place to visit when shopping for a truck or car.

JR and Leslie are great to work with.

Very impressed with the salesman Christian. He found just car for my daughter.

Very prompt & kept in the loop by JR on the needs & status of my car’s service

Great service. I came in and got the car I wanted. Friendly service and no high pressure! Thanks Tyler.

It has been a pleasure working with Donald Little to find a vehicle that met our needs within our budget. Donald quickly understood what we did and did not want. We were only contacted when he located a vehicle that he felt met our requirements. We were in no hurry and Donald stayed in touch but did not pressure us at all. After a couple of weeks we now own a low mileage white 2020 4runner premium 4x4.

Buy local! Friendly, no pressure sales. Go see Will Monk,future manager, he’ll fulfill your wants and needs in the car of your choice.

Had a great sales experience! Christian was knowledgable and answered all of our questions. Very straight forward and no high pressure sales pitch. If you are looking for a new/used vehicle I highly recommend you give Christian a call.

I had the oil and filter changed and tires rotated everyone was kind and couldn’t do enough for me the staff was highly motivated and extremely professional I want take my truck to no body but Pecheles Toyota

I recently bought a 2021 Carolla Hatch back and I couldnt be more satisfied with the buying experience. Donald made a very stressful situation much easier for my wife and I. We have bought 5 cars from Pecheles over the years and will continue to do so in the future. The sales team and the service team are top notch and I would recommend them to anyone looking for a new or used vehicle

Really nice people from sales to service

I had the best auto shopping/buying experience at Pecheles that I have ever had. No pressure, no sneaky add-ons, just an all-around pleasant experience. Tyler Gaddy was great and provided helpful information before and after the sale. He made the process as low-stress as possible. I will definitely recommend Pecheles to others and will be a repeat customer. Do not miss this place if you are in the market for a new vehicle.

Service there for years. Purchased several cars/trucks there and follow up service. This time --as usual--was great. John, the service agent that dealt with us was great. Highly recommend Pecheles Toyota. lw

Purchased a pre-owned SUV with the help of Christian Jarquin recently; although he may be new to the sales side of the business he was very professional. Christian was very thorough, communicated details clearly and listened to all our questions. We never felt pressured to make a decision through the entire car buying process. Overall a great experience!

It was a very pleasant experience. If I had any negative comment I felt the guy that handled the cash payment seemed very cold to the customer. Christian and Bryan were 100% great. They went out of their way to accommodate us as the customer.

Had to wait an extremely long time even with an appointment.

Jeff Crowder and the team at Pecheles Ford of Washington, NC really pushed the limits of pricing and customer service. I walked in to browse and walked out with a fantastic offer on my trade that ultimately sealed the deal. I can honestly say that this buying experience left me completely satisfied! I would recommend Pecheles without reservation based on my experience!

Clear communications of what service was needed (1-year service), how long it would take and the service coordinator was professional and respectful. The waiting room was clean and everyone was following COVID protocol.

I had the BEST experience buying a car this weekend! I worked with Donald Little and he excelled at customer service. He is THE man to work with! Thank you Donald!

Best place to ever purchase a vehicle. My salesperson is the best. I wouldn’t purchase from anyone else but him and the Pecheles franchise.

My husband and I had the pleasure of meeting these guys, our salesman was very nice and patient with us, he was right there with us until the end, i am very satisfied with my 2016 Jeep Cherokee he sold me, anyone looking to purchase a vehicle give them a try, i enjoyed the fellowship and patience with the dealership, maybe coming back to upgrade if i decide to do it, thank u so much

Superior customer service start to finish.

Ive bought 2 cars and a truck here and get servicing so on Friday when I noticed a headlight out on my Tacoma I called them. The gal said just drop by for a bulb change. When I pulled in the service advisor looked at me like I was crazy and said it would be at least a two and a half hour wait. Not exactly the response I expected. Went to Washington lube and they did it in ten minutes = $20.Its me again on 3/11/21. After replacing the front and rear seals in my wifes Rav 4 the a/c did not work when she got home. She called the service manager and they said No way thats got anything to do with us removing the motor but we can look at it in a couple of weeks. She took it to the local shop in Williamston today and they showed her where the A/C pressure switch had been disconnected and fixed it for free.

Service was prompt and the personnel were very helpful and polite. I appreciated the complimentary service item provided at no charge. Overall a great experience.

Straightforward to deal with (but I had a simple cash transaction with no trade-in). Explained features of the car well. Friendly.

Excellent dealership. Called with my price and requirements. Sales manager responded with something that worked. It wasnt exact, but he was very creative in helping us reach a deal quickly.

Very professional and courteous

Donald Little is the only Salesman I will ever deal with! My most recent Toyota Highlander I purchased from him in October without EVER driving it, seeing it in person, etc. Everything was done via email and phone call. He knew what I wanted, price range, etc and because of my experience with him buying from him before I trusted him THAT much! He sent me pictures of the vehicle and got my conditional offer set! I came right before closing and drove off that night in a brand new vehicle! Thanks again!

Great service and people!

We bought a brand new truck in Virginia Beach and now moved to North Carolina.We went there for service and they were great.We will always go there from now on.They are fast and very professional not to mention very polite.

I love Pecheles Toyota of Washington. Really great service!

I am more then pleased with both the sales team and service department. Negotiation was easy and straight to the point. I received fair value for my trade and competitive pricing on a new Tundra. The salesman was extensively knowledgeable about the features and options. He made sure we got exactly what we wanted, and knew how everything functioned.I might be almost 2 hours from this dealership, but having the confidence that my family will be taken care of is well worth the drive.

Excellent customer service. Everyone is so polite and helpful.

Service Department is always timely and accurate. I recently purchased a new Highlander and the sales staff was wonderful.

Excellent service department! I was extremely frustrated and they took care of my car problem with such ease! My car did not make the noise all the time (even dropped car off for 2 days), hard to describe the noise and very hard to diagnosis. Neil and Kyle were extremely helpful and figured out my problem and was able to fix it! Neil fought for my issue to be covered by warranty which was amazing. No matter how frustrated I got, they stayed positive and assured me they would figure it out!! I recommend Pecheles Ford & Toyota for purchasing a vehicle and for service! #lifelongcustomer

Bought my first vehicle here this past weekend and it was a seamless process from start to finish. After a poor experience with a local competitor we happened to stumble upon Pecheles on the way home, thank God we did. Donald and Keith made the experience a memorable one with their professionalism & candor. Safe to say we’ll be coming back for the next one. Save yourself some time and begin your search at Pecheles!

Donald & Holt were both very helpful & knowledgeable. Made my experience great

Man if they had a 10 start option I would give it to them. After visiting several other local dealers first, I decided to inquire with these guys online. I immediately got an email and I was a little rude to the salesman and told him I was over car dealers for this day already. He immediately called me and understood my frustration and made it a point not to give me any of the same issues I had been dealing with elsewhere. When Ben called, I told him what I wanted, what prices we had been given, and trades. He called me back and made a deal, no questions asked. I never left my couch. My wife wanted a new Camry and they have accommodated her and made arrangements for her to get it same day, whereas the other dealers couldn’t do until next week. So my wife gets her new Camry for her anniversary, I get some good husband brownie points, and Pecheles has earned a new customer! We will be buying our daughters first car from here shortly and I look forward to seeing if it’s as simple the second time around. I have seldom seen a salesman so courteous and fast. Usually hours to buy a car.....not with this guy.He was done in an hour from the comfort of my home. That’s service right there. I can’t thank these guys enough. Not only did they have the exact car in stock that my wife wanted, but made sure it was sold to us quick. And I didn’t even tell them I was in a hurry to purchase since the day was almost over. Will be recommending anyone that is looking a car to these guys. Ben is the man and made this buying experience as simple as it is supposed to be! Thanks guys!Update: My first experience here was as good as it gets. But that’s not how they held up. My wife went to get her Camry serviced and we had to jump it the other morning. The battery has a short in one of the plates but they said there is no issue. So their service can change oil but that’s about the extent of their capabilities. While there she made an offer on a new car for my daughter and they told her they could t do that. Well, three other dealers accepted the same offer on the same car. So unfortunately we didn’t buy our daughters car from here because the salesman didn’t want to deal. Ben was great to deal with and I wish he was still there. He made things happen and happen fast. So their rating has dropped for us and we will only use them for service plans that came with the car. Outside of that we won’t use them anymore. Too many car dealers that are trying to sale cars to deal with sticker prices.

Fast efficient and courteous.