Great place to work with very helpful staff and shipped in a timely manner as promised will definitely be my first call when looking for parts in the future thanks you guys are great!!!

We purchased a transmission for our vehicle from this company The part was supposed to be clean and inspected. The transmission was shipped to a shop for installation. The transmission was bad (and filthy). Could not have been clean and inspected. They have agreed to reimburse the cost for the transmission but will not agree to the labor fees for installing and removing the bad transmission. This is going to be 1000-1500 and we have no vehicle because I have to start the search over from a working transmission. This is not fair. The labor for the bad transmission should be reimbursed. But for the bad part I would not be out the labor fees.

I called the other day looking for parts for a 2008 subaru and I had already called three other places and didnt have anything. Besides having everything I needed the employee, Dotty, who answered was beyond helpful, informative and happy to help. Will definitely be using them in the future.

Was looking for specific used part and didnt have it used, only new.

Professional and courteous Jared made the journey well worth the distance traveled I highly reccomend this organization

This is the best experience Ive had at a salvage center. The lobby is clean, there are four happy people there to help you! The salespeople are helpful and courteous whether on the phone or online chat. The parts pulled with care and are exactly as described. The prices are great!

Pain free and good price. Even loaded the heavy part straight into my van.

Friendly, once part was ordered called as soon as it was in, part was as described.

Friendly helpful staff, fast service!!

Been dealing with these guys for years awesome service

Sales representative of the business Chris D. is a great person. He helps you quickly and makes sure you get the right item the first time. And if by chance the item doesnt work out for you he makes sure that you either get your money back or a correct item. Most items come with at least a 1 year guarantee. There are plenty, usually about 4-5, representatives available at all times during business hours to assist you either over the phone or in person with an estimate or to review your account there. There is usually little to wait time.

If i could leave a 0 star i would..... told them I wanted a rim for an 08 chevy cobalt. 4 bolt like 3 times.... Finally gets here after 5 days and its a 5 bolt....

Excellent customer service! Also felt really at ease, not many auto places have a habit of treating women respectfully, but they were always helpful and never condescending. All the parts Ive ever bought were good quality! I highly recommend for anyone. Life long customer.

Easy to work with, and vurb side service

I called to find out how much it would be for a new front bumper and grill. They wanted $300 for the front bumper which online I found one for a $150 and that came with the valance. For the grill they wanted $100 when I found the same one online brand new for $17. Do not go here.

One of my first places to check on junkyard parts for my vehicles. Old or newer models. Friendly people and decent prices. Usually have the part needed or can have it ship to them from different junkyard out of state. Also carry aftermarket parts as well.

Nicole was very plesant, had a slight delay on one of the two windows I ordered due to it being busted, but they did a great job of making sure I got it the same day!

Great setup, very professional. Would definitely recommend!

Great service

Got a really nice battery for $50 with lifetime warranty and I had a hard time trying to find this battery at a junk yard because brand new was too much for me they have great customer service!

One of the best salvage yards I’ve ever dealt with. They have no problem dealing with people from a distance over phone/internet. Easy payment method Credit cards or PayPal. Tony treated me great and their shipping is insanely fast. Good prices and very knowledgeable honest folks.

I went there to sell my car to them. The guy who in charge of pricing the car. So the front desk ask me to leave the title there and they will give a call, ( never did) and when i called they already took the car without my approval to do so nor the price. When I called the them they say well you left the title here meaning you agree to whatever we say and still waiting to get my money for two days now

Needed to get some seats for my Cruze Chris did an amazing job of answering all of my questions products were grade a look great. Best parts place around the company knows their parts.

Quick and friendly service. Staff was very accommodating when the first 2 windshields I ordered broke before they reached the shop. Will definitely buy from again.

This place is fantastic! Dottie Niemam was awsome to deal with. She even googled places for us to find other shopping to do. Well worth the 150 miles to get there!

Save the environment and me money... good people.

Extremely poor service. Pushed to take a part that was clearly defective, then when it was clear it was too bent to work and cost me extra labor because of it they did nothing to help the situation. When I was able to take off work to return the item, ( no weekend hours) I learn It could be quite some time before I actually see my refund. They were very capable of charging me instantly but dont have the technology to do refunds at such a break-neck pace. Thanks for very little.

Awesome place only place Ill get my parts

Ripped off and no apology even though I paid 1375 dollars for a trans case that had a penny size hole patched with silicone, leaked oil, with no 4 low due to being run out of oil prior to when i bought it.I only had a verbal 6 mo. warranty and found that talk comes cheap at this hell of a yard. I was rudely spoken to on the phone, hasselled,and upon my unwelcome arrival two sales clerks saidJUST HANG UP ON HIM not realizing i waited to see if they would be good to their word on the warranty. I WAS INSULTED with A 50 dollar reduction off another trans case after I now have 5700 dollars in travel, parts and labor an still have no truck or GOOD WORKING trans case. They promised me another case-didnt happen. They now say I BROUGHT IT IN TOO LATE-BUT I HAD AN AGREEMENT THAT I WOULD STILL BE REIMBURSED DUE TO THE DISTANCE AN MY DISCOVERY OF THE BAD CASE THE FOLLOWING MONTH!! THAT VANISHED!! This trans case was never going to work with parts melted down from heat an no oil.They sold it as GOOD to use. Think they can be trusted? I put a WARNING out, now you can decide. I feel no warranty was needed to realize the common sense of A BAD trans case not going to work yet alone give a 6 mo warranty an lie, hoping i dont come back two times across 1000 miles to settle up or mark them for others sake.

Been doing business over 20 years. great place for auto parts

They got the parts I needed at a great price.

They had the part I wanted pulled and waiting for my arrival. It was just as advertised answered all my questions and helped me load it and provided me with some bubble wrap and foam to protect it.

Great parts Shipping and Receiving department. Very fast and accurate.

Great customer service, clean facility and quick service.

I love Waterloo Auto Parts they always have quality parts . Keep up the good job.

Thanks Josh excellent help and complete satisfaction my friend all around a helpful place when parts are what ya neef

They have most used parts at a good price, they are knowledgeable and quick to locate what you need

Helped me find the part I needed!

These people are great they always treat me like a million bucks

Had a couple good tires I needed. Asking a little high but came down.

Purchased a 133k 4L80 trans from them. 5 months later started slipping and less than 15 mins on the phone total they came thru and are replacing the transmission in nder the 6 month warranty. Hands down not argument best customer service ive had with a salvage yard! I will be purchasing more parts from them in the future.

Found service over the top, buy all my used parts there, give em a chance and you wont be disappointed!!!

Great customer service and fair pricing!

Disappointed in their poor customer service. Rude with a take it or leave it attitude. Made us wait around for an hour on parts wed called about earlier that day. Then only cleaned off the 2 rims in good condition and left the other 2 covered in dust hoping we wouldnt notice all the scuffs/scratches. Would not recommend and will never return.

BEEN DEALING WITH THESE GUYS FOR 16 YEARS ! NEVER HAD A BAD DEAL !!! THE BEST AROUND !!!

GREAT SERVICE FAST SHIPPINGTONY GREAT JOB

Bought rear axle for my suburban 1500 along with warranty. They did not fill it with fluid. Hell they did even inspect the inside how can I tell the cover gasket was cracked. I replaced that. While driving down the road the pumpkin cracked got it home the gears went out. Now they wont replace. I spoke to Jeremy and I told him I was taking my business somewhere else. And their so called mechanic is a joke

Staff is very helpful, prices competitive.

Easy to deal with very helpful staff good prices

Good parking nice people very helpful very fast 2

The team at Waterloo Auto Parts really knows their stuff. Lots of parts available and good prices.

Very friendly and fair pricing

Almost always have what you need

Clean, quality parts, .they know what they have on hand when you call

There is a restocking fee here.

Great service, quick, friendly. Clean facility. Will be back if needed.

By going to Waterloo Auto Parts, I saved about $190. Excellent customer service.

Professional and fair with their prices .

Quick, courteous, professional and very reasonable on parts.

Great place to go for your auto Parts

Great salvage yard

Easy to get parts from

Never had a bad experience

Great help, Finding the parts I need

Never returned my call. 😠

Nice friendly people.....

Very helpful.

Priced right quick and clean.

Staff was friendly and helpful.

Great prices for parts & tires

Very friendly and helpful.

Over priced and love to put you on hold for hours

Dont know much about it

Has alot of parts

Jeremy was excellent!

Quick service & friendly service

Expensive but they got it

Very helpful

Top Notch!!

Friendly

Wuut