Came into fix an AC compressor was told that from another shop that was the problem.. but before fixing the true Issues the called me and let Know.. Great Service and awesome communication.. They are about The Service Not Into taking money from their customers..

Very good place they will help you with anything as long as you keep communication open. I highly recommend

I’ve used them in the past but never for breaks. I was quoted almost 600 just for front breaks. Not really affordable for breaks but great for everything else. Jiffy does breaks for 250.

Great prices, friendly employees, and professional service. I called several places around Waterloo and Independence to get a wheel bearing fixed. Priority 1 had the best quote and was able to get me in the next week, so I brought my car in. When my car was being serviced, they found a couple other issues and I decided to go ahead and schedule that to be repaired as well. They ordered the parts and got me in a couple days later again. When they were working the second time, they realized they would not have to do quite as much in parts as they originally thought. Instead of just putting the extra parts on and charging me for the extra labor, the owner told me the good news and saved me a couple hundred dollars. 💰💰

Nice people, fair pricing

Leonard and Matt always take excellent care of my car. 175000 miles and the only hands under her hood has been priority one. Extremely happ!

Got a last minute appointment and they fixed my car within 45 minutes right when they opened.

Great people. Fast service. A little pricey but worth it for the quality of work.

Good people, good work, good prices!

Very honest mechanics here. Customer service is spot on. Prices are reasonable, definitely recommend.

Ive been using this shop for years! Brett and Leonard are honest, and extremely fair priced! Ive recommended them to family and friends and will continue doing so!

Top notch, literally family owned. I think it’s 2 sons and the parents. Mom, Dad, and one son are in this location while the other runs the University one. They have always been able to service my car in a timely manner.Edit: can’t stress how helpful and good price this auto shop is.

They do good work, reasonable price, and I can trust them

They are very honest, do great work and try to save you money without risking your safety and well-being.

Very friendly and helpful. I recommend this business for all your auto repairs and tires.

Good people, good service.

Got a great deal on a nice used car

Been doing business here over 20 years and they have been professional and honest since day 1. Best in the area by far.

Great people, showed me exactly what was wrong with my vehicle and treated me with great respect.

My truck needed some TLC and they are always good to us

I recently moved to the area and didnt have a mechanic here that I felt I really could trust. I called around for quotes as I was having some brake issues. When I spoke to the gentleman at Priority 1, he gave me a very reasonable quote that was lower than the other places I had spoken to.They were able to squeeze me in the next day. The employees are very friendly. I was so thankful that they fixed the calipers instead of just telling me they needed to be replaced. They never tried to force other services on me either. Great customer service!To say the least, I will definitely be going back for any issues or maintenance work on my vehicle. I feel that they are good, trustworthy people and highly recommend them.

We were disrespected by the boss, we were trying to ask a question and he cut me off and didnt even want to hear my full question can you kick me out of store and there is a lot more cheaper places than this place we got a car thats going to be diagnosed a far more cheaper than air

I called on Friday, was scheduled Sat. And only waited 15 min. I had a headlight out. Fast Friendly Service at a good price.👍

Maureen and her family at Priority 1 were a delight to work with! We were just traveling through town when we noticed the check engine light, and pulled into Priority 1 for some help. They were booked 3 days out, but after telling them our situation they were so kind and took our car in for a diagnostic anyway. 1 hour later and we’re back on our way up to Minnesota. Thank you so much!

Took good care of me.

This place is run by Christian folks that do not rip you off. A woman has NO worries about the usual being taken advantage of, re.: mechanic issues.I highly recommend this auto repair service. Honest, trustworthy, reasonable, caring, professional, knows what they are doing regarding auto repair....

They are a great group of guys and the only place that I will let work on any of my vehicles. I tell everybody to go here. They get the job done right.

Purchased a SUV from them. Very friendly, honest & pricing is very reasonable not over priced like a lot of the Buy Here Pay Here. Weekly payments cheapest in town!! I would recommend them over any other shop! Plus free oil changes for a certain time frame!!

Amazing place to buy vehicles and to have them worked on. Fair pricing and if you buy a vehicle from them they give you 2 years of free oil changes. In total we have bought 4 vehicles from them and have learned that this is a company that will actually stand behind the vehicles they sell.

Always remember us and our vehicles and stories! I have never seen them treat anybody with disrespect, my wife is able to go in and get stuff taken care of and they will explain everything to her so she can understand... And always have been a fair price! Great guys and great service!able to go i

I trust Bret. Hes honest & fair.

Best customer service & honest family owned business in town!

Will not go anywhere else but here. The most fair auto shop u could ever ask for. They truly are honest and do not screw people over.

I didnt like anything about the guy that runs this place. When I came in about a year ago, he clearly thought that I knew nothing about cars, and he tried to sell me an over priced piece of junk. The car he tried to sell me was older than me, and he wanted $3000 for it. It had no air, no heat, it was a mess on the inside (clearly someone had smoked in the car) and the drivers seat belt was broken. It had more miles that the stick shift I bought from my aunt, and she took that thing on cross county road trips several times a year. He was super rude to me. He treated me with little to no respect, and even treated my mother like she was a child. He talked down to us to such a degree that we didnt even consider looking at any of his other cars.My friend is looking to buy a new car, and today we went back here to check out what he might have, and I was willing to give this man another shot. I have never been so speechless . For a sales person to talk down to me like that is unimaginable. He not only asked if I was even old enough to buy a car, but if I even had a job. He treated me like a child, and treated my friend even worse. Im not going to lie, I was slightly rude back to him after he had asked for the 3rd time if I really even had a job. The owners rudeness was uncalled for, and I will never step foot on that car dealership again. Not even if you paid me. I will never be treated with such disrespect again.Please, dont buy a car from this dick.

Family-owned-and-operated there absolutely amazing Ive gone to them for 25 years I would never go anywhere else

They have great service and very nice customer service

Always friendly and efficient!

They always work with me and are great people

Horrible experience. Older man in overalls and a camo hat comes out while were looking At a car and just says hey. Didnt introduce himself or any thing. It was more than a little awkward. Car is 2k less according to Kelly blue book, when my wife said so instead of negotiating or countering or even explaining any money he may have put into the car to justify the hefty price, the worker didnt hesitate and said go buy it from Kelly blue book then. Will NEVER go back to this business, do yourself a favor and go to a reputable dealership where they will treat you with some respect and decency. I would give this business zero stars if it would let me.

This family and business are top notch. We dont go anywhere else!

Very pleasant and professional

Pretty good service personnel friendly and willing to go the extra mile

Love this place..Wonderful service

Overpriced vehicles, on the other hand very good customer service and mechanics.

Great company to work with, they treat you like family

Owner shares personal info with othr clients

Friendly, Honest, Trustworthy and Sweet😊

Fast and friendly service

Love this place!! Family owned and operated!

Broke down on a road trip these guys got us back on the road in hrs great to work with.

THE only place to have your vehicle serviced

Wont go anywhere else!!

Excellent service

Good sales