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KWIK STAR #229
1717 E San Marnan Dr, Waterloo, IA 50702, United States
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KWIK STAR #229
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Te
Review β„–1

W t h!? 11:44 in the afternoon bathrooms closed for cleaning!? Seriously!? Rush hour, lunch close the bathrooms because you can’t find a better time to do this! πŸ€¦β€β™€οΈπŸ€¦β€β™€οΈπŸ€¦β€β™€οΈ wow. Bad management skills currently on display!

Mi
Review β„–2

I just spent $11 on the worst car wash I have ever received. There was still dirt on my doors, and the windshield still had bugs on it. There was soap running down my windows after exiting through the blow dryers. Wow!!!!Love your store, but Ill never waste another dime on your car wash.

Ni
Review β„–3

Friendly employees and easy shopping

Tr
Review β„–4

Asked them to make a fish sandwich and was told only on Fridays they make them. It is too much of a hassle to make it for a guest. Great customer service πŸ‘Ž yes that is sarcasm people. What happened to if you dont see it we will make it for you? Just asking.

Le
Review β„–5

Kwik Star to me is by far the best convenient store in this part of the country. Some are bigger than others having more selection. Everything I have bought there is fresh. The prices on potatoes, onions and bananas cant be beat. I always buy the multi-grain bread. It stays fresh for several weeks unlike many other brands that seem to get stale within a short amount of time. I also enjoy the employees. There seems to always be one available when I need something and cant find it. They will actually walk me to the item rather than just pointing the way. Kwik Star ranks #1 with me.

Lu
Review β„–6

Fun

Du
Review β„–7

By far the worst Kwik star in Cedar Valley never food out, always dirty, drinks never stocked, coffee seems to be reset always Burnt. I go to Kwik Stars everyday, and this location needs help.

Ga
Review β„–8

Strongly suggest you never have your vehicle washed here.I selected the Touch Free was as I always do, never would I use the Soft Touch car wash on one of my vehicles nor should you if you remotely care about it. I paid for the elite car wash, I pulled into the machine, the lights turned off for a moment, everything turned on a second later and out come the arms for the Soft Touch car wash and just like that everyones road debris is spinning all over the paint on my brand new truck.I called the store to ask them to stop the car wash, did not answer, call again, dial tone (someone didnt feel like dealing with phones so the left it off the hook...). Call the hotline number, by the time I get on the phone with someone the car wash has finished.At first they offered me a code for a free car wash, but the words they shouldve said are heres a code for the car wash you already paid for now go wait in line again for 45 minutes or make time to come back again sometime in the next 30 days.. After explaining that it wasnt free they where just giving me the car wash I paid for they offered to give me my 10 dollars back, woo-pie thanks, I could care less about the 10 dollars at this point. Proceed to spend more time waiting for them to void the transaction and re ring it so they can still charge me for me 20$ or whatever in gas.The guy I talked to in person was nice enough and its not like the machine breaking or the store not answering the phone is his fault directly, but the overall experience was awful. Shouldve been his manager dealing with it from the start.I wont be back for Gas or a Car Wash.

He
Review β„–9

Jaylen πŸ˜ƒExcellent customer service. You truly are an Angel! It is refreshing to be greeted with a smile and someone who is actually happy being at their job. He knows what he is doing and is paying attention to the details; had my gas rung up,new plastic milk card ready for me (explained how it worked plus gave me a $1 off)and asked me if there was anything else I needed.I didnt have to ask for my receipt; he had it ready. Is it part of the job? Possibly, but if I wasnt so impressed with this young man I wouldnt be giving a review.He is an exemplary employee and great management material!

Af
Review β„–10

Really like this location. Friendly employees, clean store. Unlike most other Kwik Stars in the area, this one has a spacious parking lot. Even when theyre busy, theres room to park and to easily get in and out of parking spaces and the pumps.

Ga
Review β„–11

Angela Ramon is the best food service worker in the store. She is polite,courteous,and very helpful and always busy. She’s the reason I come in

Ni
Review β„–12

Fast and friendly customer service

Ta
Review β„–13

They really should have built 2 car washes here. Always super busy inside & long lines but they always have things stocked.

Ka
Review β„–14

Always love Kwik Star! :) Started getting lactose intolerant in the last two years though and no alternatives to milk for coffee drinks. :/

Wi
Review β„–15

Strike three...continuously out or stock and broken machinery.

W
Review β„–16

The people are friendly.Too crowded, too busy! Inside and out. The wait for a pump sometimes can be interminable. Floors are not not usually clean. The car wash doesnt get the car clean.Soups dont look appetizing and are not healthy options. Condiments are not kept stocked with fresh product, the area usually has food spills. The hot roller tables arent kept stocked; the foods that are on them are not hot and arent (dont) turning to keep the heat even; sometime the food on these are dry and hard as a rocks.Drink areas are sticky with old and new spills. Equipment spouts, where the drinks come out, seem to have old dried on sticky product.Theyre not always stocked well in their hot case. Check out lines are long. Maneuvering around the lines of people, the tables or carrousels of merchandise, or other blockades to get either to the refreshments or around to the merchandise in general....well, it just takes too long to find what you ant or need, and then to check out.No quick food (hot or cold) for those wanting to watch their intake. Nice option would be to offer cold Slimfast or other similar choices.

Ch
Review β„–17

Nice gas station with large selection of food and drink. Always clean bathrooms and friendly sevice. Plus, one if the low prices on bread, eggs, milk, and bananas!

Ja
Review β„–18

The gas pumps seem old, but well taken care of. It’s clean like most of kwik star stores. Good deals on their sandwiches.

Ro
Review β„–19

We stopped at this Kwik Star for gas and potty break on our way home from South Dakota. The store is very nice and clean. The restrooms were clean and stocked. We also picked up drinks and snacks for the end of our trip.

ma
Review β„–20

Always friendly and helpful clean place great prices

Ma
Review β„–21

Typical Kwik Star but in a terrible location in terms of being able to get in and out. This location is typically better stocked than the other nearby locations but I assume its because it may not get as much business as the others because of the poor location in terms of accessibility.

Te
Review β„–22

Love the fresh coffee!!! Clean store. Doughnuts are delish. Serves fresh breakfast sandwiches and lunch foods.

Ma
Review β„–23

Always appears clean and organized. Staff is courteous and professional.

Ha
Review β„–24

Very impressed with this gas station they have plenty of food to choose from besides your typical hotdog and nachos.Very clean bathrooms and nice employees and a ton of pumps and gas choices from e85 to diesel to top grade premium

Ma
Review β„–25

I like quick Stars no hes got some pretty decent food there and everybodys always so friendly

ti
Review β„–26

Theres a sandy blonde haired girl that works saturday overnites and always insists that my coffee is fresh and wont let me out of there if it is old.tall slender white girl very good hospitality skills you should give her a serious raise.

Br
Review β„–27

The produce I needed was great, its not often you find perfectly ripe avacados!

Sh
Review β„–28

Love this place. Fast and friendly. Store is always clean

Tr
Review β„–29

Always people friendly here. Great customer service

Za
Review β„–30

Pretty nice kwick star as it is a newer one. Quick cashiers as plenty of food options.

Mi
Review β„–31

And high-priced but the best convenience store great Selections in fruit and everything

Pe
Review β„–32

My favorite gas station and convenience store. Hands down the best.

Je
Review β„–33

You can pump and pay inside after. They have no-ethanol 87 and 91 octane. The food is GREAT!

De
Review β„–34

Love there coffee and good food prices

Br
Review β„–35

Awesome staff and service. Julie from bakery is awesome.

Je
Review β„–36

They make great food for a gas station and its relatively cheap

St
Review β„–37

Newer store very busy, employees willing to help if you ask.

Go
Review β„–38

Greatest Eggs Milk and the absolute best BREAD MONEY CAN BUY.

So
Review β„–39

Yikes

Do
Review β„–40

Cheap bread onions, bananas great cookies on sale allot

Ma
Review β„–41

Go there all the time 😊 great place

Ke
Review β„–42

Purchased 2 elite car washes on Memorial Day and somehow lost the receipt and the manager on duty tonight printed out 2 new ones for me. Awesome customer service and very much appreciated!!!!

Pa
Review β„–43

ALWAYS Friendly, Fun, Fast & Fresh Foods... You may have to wait in line, but So worth it.

je
Review β„–44

Great service great friendly staff fast

Co
Review β„–45

My coworkers and I go here everyday, and the manager is well experienced

Am
Review β„–46

Dont care for the company they treat their employee with know respect and dont pay them very well its a cult that runs the place and if you dont kiss their ass they dont want anything to do with you that is what I have been told employees that have work their now and before so if you want to work their I would reconsider and go some where else unless you want to join a cult

Di
Review β„–47

Cleaning good prices friendly staff

Ke
Review β„–48

Super nice staff, great prices, clean, the best in the industry!

Mi
Review β„–49

Its a good place to go for pop and food

La
Review β„–50

Slowest car wash ever!!!!

Ja
Review β„–51

Quick in and out, excellent price. Ill be back.

Na
Review β„–52

Great location, love the fountain drink for $1.06

Br
Review β„–53

I know this is a newer Store to our area but its always kept clean shelves are stocked and their Staffing well I should say they chose their staff well.

Ju
Review β„–54

Good place considering its a gas station

Ro
Review β„–55

I use my rewards card and I love it

Bo
Review β„–56

Awesome food and service

Ch
Review β„–57

Very nice people working here.

La
Review β„–58

Absolute slowest car wash Ive ever used.

Na
Review β„–59

Love this place, it has everything and its cheap

Ke
Review β„–60

Friendly, helpful staff and a clean, neat store.

Ma
Review β„–61

Gas, buy cold or hot food, coffee, soda, car wash, toiletries etc.

le
Review β„–62

Great gas station, clean, and good service.

Le
Review β„–63

Friendly staff, well lit at night.

Jo
Review β„–64

Lol gas lol snack

Le
Review β„–65

Love the staff see them regularly

Om
Review β„–66

Alway clean and friendly service

Be
Review β„–67

Convenient story, food & get gas

La
Review β„–68

Its the only place close to me that has E-85 octane gas

Tr
Review β„–69

Great day and what you are looking for

Be
Review β„–70

Hat could great staff

Da
Review β„–71

Cheaper but better gas

Ro
Review β„–72

Great store friendly service

He
Review β„–73

All ways so friendly

Ma
Review β„–74

Always fast on and out convenience

Jo
Review β„–75

What would we do without you? Kwik Star

Tr
Review β„–76

Ery clean and fast

Ch
Review β„–77

Brenda is the rudest service worker Ive ever encountered.

ma
Review β„–78

I like the Crypt star I go to very clean very friendly

Wa
Review β„–79

Employees were friendly and very little wait time at checkout

Ma
Review β„–80

Friendly, usually can get in & out fast

Ni
Review β„–81

Great service, clean bathrooms

Jo
Review β„–82

Great service.

Wa
Review β„–83

Very fast service

Ch
Review β„–84

It is easy to get to

Ci
Review β„–85

Always nice & friendly

Ge
Review β„–86

Super place they got what ya need

Ja
Review β„–87

Good products and services

Da
Review β„–88

Wish these would replace Caseys

Da
Review β„–89

Kwik Star stations are always my station of preference.

Jo
Review β„–90

They are everywhere n have about everything

Am
Review β„–91

Hood cusyomer service

Ni
Review β„–92

Great service

Ch
Review β„–93

Getting more n more expensive

Ro
Review β„–94

Not bad

Ra
Review β„–95

Friendly service

La
Review β„–96

Good service

Je
Review β„–97

10 lbs of Ice for 1.99

Da
Review β„–98

Clean and friendly staff

Da
Review β„–99

Very friendly staff

Ke
Review β„–100

Great location!!!

Information
15 Photos
100 Comments
4.4 Rating
  • Address:1717 E San Marnan Dr, Waterloo, IA 50702, United States
  • Site:https://kwiktrip.com/locator/store?id=229
  • Phone:+1 319-233-3584
Categories
  • Convenience store
  • Car wash
  • Gas station
Working hours
  • Monday:5AM–11PM
  • Tuesday:5AM–11PM
  • Wednesday:5AM–11PM
  • Thursday:5AM–11PM
  • Friday:5AM–11PM
  • Saturday:5AM–11PM
  • Sunday:5AM–11PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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