This place took advantage of my special needs brother in law refused to refund his money without a receipt when they didnt even give him one and i truely believe they ripped him off. i will not shop at such a store the employees and way they treated me was horrible really my grade is no stars currently but its due to the employees

They consistently close their doors before their closing time of 10pm. Went to the W5th DG in Waterloo for something quick for my family at 950pm 9/5/21 and the doors were already locked. This isnt the first time this has happened. Does not reflect well on Dollar General brand.

The inconvenience of the management of this store is absolutely and utterly staggering. Always out of or not stocked with the most basic of items needed.

Fast service and the guy at the register helped me find an item I needed.

Very polite even to the person who was shopping in front of me and being a jerk a new exactly where the item I was looking for and gave me perfect directions

Easy peasy!

Utah is the best thing even a novice and your frightening mom now are interested in seeing them to

Is this store going out of business? Many empty shelves and didnt look like anything was getting restocked. I just needed a quick birthday card so stopped in but wont be back. :-( Too bad as it used to be a nice store a couple years ago.

Dirty, people outside always begging for money/change, Nothing is stocked, shelves are horrible. People always fighting. Kind of dangerous place to ship depending on time and weather. Get it together

Very hard working team, and understanding. The store been getting way better, lately.Keep improving your business

Friendly staff, decent prices. People seemed normal here.

Surprisingly clean under New Management oh my God the place looks so put back together. You can actually look a the clothes and get down the isle. I stopped coming here for a while because it was a pig pen, but its different now. Nice job to the new manager. 👍

Just a pit stop for something i needed fast always convenient .

Friendly service, if help needed they show you where product is

A lot of empty shelves and overall cleanliness is 2-star at best. Stocking carts always seem to be in the way. Help is fairly friendly if you can find them. Okay store for everyday purchases, but the north Cedar Falls location is much better!

They had the things I required and I didnt have to go into a big/ crowded store. Prices are typical. The cashier was very friendly.

They need more cashiers available on days they receive their supplies. 1 cashier, manager working with delivery, 1 employee training and a long clear down the aisle makes people upset. The trainer or manage should have been helping at the register to get the line down. Otherwise Dollar General is the dollar store I like the best. Other kinds arent as clean or have the variety of items.

I love coming to Dollar general I understand its going to be a crowded place especially on holidays, but my only issue was that there were three workers in the store and only one register open and the line was half a mile long.

I like the easy access of the store although it might not be stocked all the time they have always had everything Ive been shopping for. I will definitely keep going back.

Service is good and a store is very clean 😇

Employees rude, dont know their own coupon policy. Store filthy, unorganized alot of items out of stock, shelves bare.

Has whats needed. Convenient if you live close by. Never have more than 1 register open at a time no matter how many people are waiting in line.

They have very nice employees they put up with alot of people stealing. Im hoping they can stay open

Close by neighborhood convenient in getting me a gallon of milk. 😉

This store was well stocked and carried everything I needed.

Very helpful employees. The manager on duty. Man name Tommy. Was great help

Had what I wanted. Decent prices. Staff was okay.

Not enough employees so u got yo wait in a long line and never fully stocked on anything

Terrible, rude service!

Clean store, friendly staff, great prices. Love the sales as well.

The store is usually pretty cluttered. And are times you get charged more than the prices states.

Good people working there and they help a lot to fine your thing want to fine

2 employees & over 15 people in line to check out & many more people in the store.Utter chaos!

West 5th store is Dirty, not stocked and the staff is very unprofessional!!!!!!!!! Never going to find the store stocked or clean. Probably wont be able to get what you need. University Ave store is the cleanest dollar general in this area! Hands down! Stocked and good customer service!

Love this store. Staff are super friendly and always willing to help

LOVE that Dollar General is now carrying a large selection of grocery items, especially now that there are not many close grocery stores! Clean store, great prices, excellent selection of products! Thanks DG!

The dollar general on 5th street has hardly anything on their shelves,the employees are not pleasant unless you know them personally.

I dont like when I shop there for food they usually carry & shelves are empty, they are out of stock. It also is difficult to get through aisles when stockers & pallets of items clog them up Traffic Jam!

Found all but one of the items we needed. Helpful, but could be a bit more friendly. Conveniently located, prices mostly comparable.

I use of thought this was a ghetto dollar general but it so much better now & clean

I love the staff here and the prices are unbeatable

They had what I needed was in and out quickly

This is the worst DG I have ever been in. As a former DG employee I know for a fact that the condition of this store and the attitude of the staff is completely unacceptable. Upper management should spend some time either training the current staff or replacing them.

Couldnt get down a couple of isles due to clothes laying on the floor and a large cart with boxes blocking the way. Many items not in stock or on shelves.

It ok but need more information and help when you there but ok and quick to get in and out on small things

It was awesome like always. Good experiance

They need to be more careful about marking their items with the correct prices, but its a nice store with nice employees otherwise. :)

The employees ignored me when I asked for the bathroom key and when I tried to get a price check. Their product choices are very poor as well - 20 different brands/sizes of fabric softener and 1 brand of overpriced detergent to choose from, thats freaking ridiculous.

Dollar General is always a dumpy, poorly stocked and under staffed place.They do have some good prices, IF you can find them in stock.

Too shady, kinda scary looking place.

Always have a lot of new items

Over stocked so its pretty cluttered but I shop there for basic needs. Name brands and store brands, inexpensive.

Good store, but i seen kids stealing and i told and they didnt do anything

Funded ever thing I need.

In a nutshell this location is a sinking ship. Its dirty, chaotic, overstocked, under stocked mess. You get the feeling that the management team has just given up

Some of the staff is great, rest of the staff is not. But its a close location to us, just wish the store was cleaner.

Good prices and great variety of products

Boxes and big grates in about every aisle.

A good place to stop for an oddball item u may need at a reasonable price staff were really helpful too

Casher was super nice but overworked, all other employees stood around gossiping, loudly. had to move shelving units and merch. Off the floor for women in a wheelchair. Not one employee stopped to help her. You need more employees like your cashier and fire the rest.

Very bad customer services plus, employee were on their phone instead oh helping the guest.

Awsome well stocked friendly employes

Convenient neighborhood store. Clean and friendly staff.

In a high traffic area... Accessibility is a issue

Nice staff, fully stocked, clean place, and worth the stop.

They never have what Im looking for plus the store is starting to be really messy.

The new employees are very helpful. The aisles are still crowded with extra items.

Good place to go for household needs and cheap purchases

No one was wearing a mask.

The cashier girls are always super nice to me.

?Should have more cat toys

I like shopping in there. Good prices and nice variety.

Decent prices, quick in & out most times.

Disorganized, cant keep staff, dirty. I find myself there frequently as it is within walking distance of my home, but have not been satisfied, and have had several staff members treat me very rudely.

Lovely person working at the cash register

Slow services. Waited way to long in a short line

Store is okay. Typical for dollar general stores it is crowded with merchandise and not easy to maneuver.

Close location, great prices

Junky and never has anything im looking for on the shelves

Always a deal at Dollar General. Friendly and helpful people

Wait in line for long periods of time cause try hardly ever have Notre then 1 reguster open. Take the extra drive to anyplace other them here cause its not worth the stop.

Need faster check out ppl

Normally have what I need on short notice.

Friendly Cashier but the store shelves were very unorganized. Very hard to find what you were looking for. Some items seemed expensive. Probably wouldnt go to this store again.

Decent prices for common household needs.

Total mess. The product for the shelves seems to have a hard time getting out of the boxes in the isle. Rarely do they back up the main register. Making very long lines. Employees are friendly though.

Need to have better isles.

Very Rude! Need to repaint handicap parking spot lines.

Very dirty. Nothing on the shelves. Cashier never acknowledge me.

Disorganized, store always cluttered and dirty. Employees rude, unfriendly. Its either the clientele, employees, or the neighborhood area why this Dollar General is this way. This Dollar General needs to clean house and take note of the other Dollar General Stores in town. Simple as that!

Always disorganized,floors always cluttered, hardly find items that i would shop for, items on shelves are not in the proper place where they should be located, never seen such a disorganized store like that,

The store is a complete mess. They never have anything stocked so most of the selves are empty. They just leave product in boxes all down the aisles.

Cashier was friendly and helpful

Great stire!! I go there nearly every day!!!

Very fast chkout😁

Very busy and good service

In general things cost more than a dollar.

Clean store...friendly employees..there to help if you cant find something

Very dirty store. Every isle had products on the floor. New clothes on ground cashier did not say anything except my total. Wont be back till the store is cleaned up

Usually quick with check out times