Always a great experience when coming to Concepts. Tina is so helpful and always has a smile on her face. Friendly people and always willing to help. Definitely recommend anyone to Concepts. You won’t be disappointed!!!

I really love the reception I get from both Tina and Josh. They both do great work. I have enjoyed my getting hearing aids because of their personalities. Thanks much.

Josh & Tina were extremely courteous as they provided outstanding service for my elderly father. They treated our family with heartfelt concern & compassion—-not as numbers. Striving to improve a client’s quality of life through better hearing is truly their mission!

Tina and Josh are wonderful! They are so friendly and helpful to my Dad with any hearing aid issues! Tina is even going out of her way to deliver Dad’s device on her way home from work because I can’t make it there before closing time. Highly recommend them.

Making the investment in my dads hearing aids was worth every penny! It has been a game changer for my family. My dad is engaged in conversations again. Thank you Josh and Tina for the excellent care and customer service!

The folks at Concept Hearing are always welcoming. They genuinely care for you and your hearing. Josh is enjoyable to work with and extends his help so easily. I highly recommend that you visit this office.

If you are in need of hearing aids Id go no farther then Concept by Iowa Hearing. Josh and Stephanie are very friendly and knowledgeable and go above and beyond to make you feel comfortable. My hearing aids are wonderful AND I can wear my glasses with them comfortably unlike my last hearing aids through a different company.

Very accommodating and very skilled and very friendly office

The staff here is so kind, they always make us feel like family.

Great people to work with would recommend

Tina went above and beyond to get my mothers hearing aid charger returned to us when it was inadvertently left behind in their office. We really appreciated her kindness and help!!

Very polite and helpful. Pleasant people and building.

Fantastic service! I felt I received very personal attention to my questions and concerns. They take the time needed to address all of my problems. I feel very satisfied that I receive the best service and advice at every appointment. I would highly recommend this office if you need auditory equipment or service.

Great job keeping my hearing aids working well.

I receive excellent service from concept thank you!

Always friendly service and attention to detail!

After almost 5 years of wearing hearing aids purchased at Concept the experience and service continues to be excellent. They are always helpful and answer all questions in a friendly professional manner. I could not be more satisfied.

Staff is friendly and knowledgeable. Very good experience!!

I have had my hearing aids for 14 months. Josh and Stephanie at Waterloo store are always first class. They make sure you feel comfortable and valued as a customer.

The whole experience with Concept has been beyond what I have ever experienced before. Everyone has been helpful and willing to do anything to help you. Our questions have always been answered in an understanding way. You will never be left out in the cold or have anything to worry about.

I just received new hearing aids and just really like them. The workers are so helpful. I like that my phone rings directly into my ears.

I highly recommend Concept by Iowa Hearing! I have had hearing aids from them for 13 years and always had excellent service and knowledge. Josh is great!!!

Great job on service and personal contact and always answers questions I have immediately. Very good job, I recommend them every chance I get.

We enjoy the service we receive with Josh and Stephanie. We feel it is top notch.

Service for the customer is outstanding, Josh is very knowledgeable and courteous, and concerned about the customers hearing to the maximum level of expertise. Stephanie has been more than helpful in scheduling and reminder calls for appointments. Thank you Concept by Iowa!!!

Always the very best service! They take good care of me here.

The service is exceptional! They care about the customers

Professional, pleasant, very helpful, explains all aspects well; appt free, give extra advice for at home

Friendly & courteous. We have always gotten in on time.

I always have had a great experience and good service!

Josh & Stephanie are very helpful and great to work with.

The best there is!!!

Great Service!!!