I have had major hearing loss for years, but wasn’t ready to spend thousands of dollars to get relief.When my insurance did their part, I decided on Southwest Hearing Center. I was happy with my decision.When I got my new hearing aids, I was amazed!Seems like a whole new world had opened up. I could hear my grandkids without saying “huh” a dozen times. They like that too. Good service,good product, good people.

This is a very nice office. Dennis and Julie are both very knowledgeable and helpful. I would highly recommend them!

Unbelievable experience, friendly and professional staff! Dennis the audiologist is very good and explains what hes doing, he makes my 90 year old father feel comfortable and important. They arent pushy trying to sell upgrades or additional products! When my dad does need to replace or upgrade his hearing aids Im definitely bringing here! I highly recommend anyone who has a hearing impairment or a senior relative to come here to get checked!

Friendly people & they work with you to find what works best for your hearing AND your budget!!! Highly recommend!

The staff at the Waterloo, Il office is knowledgeable, and always helpful and friendly.

Dennis is very professional & very knowledgeable of the products he representsHe made the procedure easy & explained each step of the wayHis professionalism & customer Service to this point is as good now as it was before the saleJulie, the Office Manager is as helpful & customer Service minded as one would expectI would refer them with confidence to anyone

Great experience to get my first set of hearing aids. Dennis Rogan is very adverse in his knowledge to help others! You can tell he loves what he does. Julie, his PCC, compliments his work. She is very efficient in her work also!

The staff at the Waterloo location are wonderful!! They have taught me all I needed to know about hearing aids. I will continue to go for follow ups and recommend to friends.

Am very pleased with my new hearing aids and service I received, very helpful and friendly staff.

It a wonderful place to go for your hearing aid.they do great work at the office in Waterloo, Il.i have had my hearing aid for some time but they still take very good care of me, clean and check my ears.i would recommend them to everyone that needs them

Awesome customer service at Southwest and Dr Rogan is very patient. I highly recommend

Disappointed did not help me at all 😡💯

Good Service

Great people great service !!!