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NewSound Hearing Centers
3138 Kimball Ave, Waterloo, IA 50702, United States
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NewSound Hearing Centers

Comments
Fr
Review №1

Great experience! Very polite, knowledgeable, and caring.

Da
Review №2

This business was very professional but efficient to my needs with my hearing aids. Katie did an excellent job taking care of my ears and hearing aids.

kr
Review №3

Have gone to this place for 40 plus years! Always very efficient, always willing to work with me. Love Seema

St
Review №4

Great service and help. Timely and capable work. Highly recommend to anyone needing hearing assistance.

Ju
Review №5

Fantastic audiologist and receptionist. Kindness helpful. Give apt instructions. Would happily recommend this NEW SOUND audiologist and Receptionist. Highly recommend.

Ma
Review №6

Always good service and friendly staff!

Jo
Review №7

Dr Seema Arab has a pleasant personality and is easy to work with. She is very knowledgeable about hearing aides and their selection, individual adjustments, and fitting them. Also, she is highly trained in the general field of hearing. She is an asset to the NewSound company.

Da
Review №8

Very detailed test and folowup.

Ra
Review №9

There was a mixup in my appointment-didn’t have me listed- but they got me in anyway. I appreciated that they accommodated me.

Su
Review №10

Very warm employees, kind and knowledgeable. Just a clean & check but good and free.

De
Review №11

Always excellent . Anette listens to concerns and answers all questions. Always enjoy my appointment and her caring attitude.

Ja
Review №12

Good always good service they know what theyre doing very professional

ka
Review №13

I needed someone to look at my hearing aids, they had me come I. The next day. They checked them out and made a quick adjustment. And I was on my way. Very friendly and helpful.

Le
Review №14

I arrived at New Sound for my appointment and was shown in almost immediately, my hearing aids were checked and cleaned. I asked to have some of the settings tweaked and a few seconds later we were done. Very good service by knowledgeable people.

Ll
Review №15

The service was prompt and courteous and thorough. Caitlan removed my ear wax and cleaned and adjusted my hearing aids and I was on my way.

Lu
Review №16

It was great. Staff were courteous.

La
Review №17

Very professional and friendly. Got an appointment the same day I called. Mackenzie was able to help me with my problem and recommend a treatment for me. She was great. Thank you again.

Ly
Review №18

Great service, knowledgeable staff. Explained every step of the testing and suggested hearing aids to help me hear better

De
Review №19

I lost most of my hearing serving in the military and lost some more at John Deeres in a noisey environment. Through hearng loss i was losing contact eith our kids, grandkids and great grandkids. I just couldnt hear so i backed off of everything. John Deeres taped me into new sound hearing and i can hear just about everything. It is awesome to be able to hear and now i can partisipate in what is going on. The audiologists there are tremendous and the workers bend over backwards to help. I want to thank everyone there and strongly encourage anyone that has trouble hearing to tap in

Mi
Review №20

Great service and very helpful if I need additional service. Sema is great person in answering my questions.

Ro
Review №21

Love new sound, they answer all your questions, work out the fit, sound, Bluetooth on my hearing aids. 😊

Re
Review №22

New sound is a great place for hearing essentials.

sc
Review №23

I been going there for a few years now the people there a awesome they always have been i sent another person there and there happy

L
Review №24

Very kind and helpful staff.

Da
Review №25

Great people, great service,they put the customer first.

Ch
Review №26

They were very helpful

Mi
Review №27

The staff was very friendly and they fixed the problem I was having.

La
Review №28

The staff were professional and friendly. I will certainly be a return customer.

Ca
Review №29

Awesome people, and technicians there. Plus they have some cool equipment that you can see inside your ear!!! Some folks might not like that aspect of it, but I find it fascinating!!!

D.
Review №30

Professional caring staff with years of experience. Great high tech hearing aids. You would be wasting your money going anywhere else!

Cr
Review №31

The audiologist are very good. The front desk personell definitely flunked Jr high general business.

Re
Review №32

It is in a new place but service is still great

Ba
Review №33

Extremely rude staff! They are in a strip mall but if you park in anywhere near their business (in the shared lot) they will come out and harass you! Not a good way to conduct business.

Information
9 Photos
33 Comments
3.8 Rating
  • Address:3138 Kimball Ave, Waterloo, IA 50702, United States
  • Site:https://waterloohearingaidstore.com/
  • Phone:+1 319-493-3133
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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