I am thankful for wheels of Chicago, especially Alan, they helped me a lot. Went beyond to help me get the car i loved.
Great place to purchase a car help me rebuild my credit appreciate all the help. Will keep referring friends and family.
Alex has phenomenal customer service. Alex was super helpful in helping me get my second car. If you are looking for a car make sure you ask for Alex. This is the second time I have purchased a car here.
GREAT SERVICE! Alex was very helpful! I highly recommend going here! Very nice people and I didn’t feel pressured to buy with them! I will be back in the future! Thank you Wheels of Chicago
Great tema work everyobe was so helpful thanks
I love this place!!!! I searched all over for a vehicle!!!! I found the one I love!!!! Everyone here is amazing
Great team of sale experts and kind, honest people! The whole team is great. We have been doing business with Allen and his team for years. Ask for Jesenia or Jocelyn in sales :). Tambien hablan Español!
Alex as good customer service I got approved fast from the beginning to the end he was great 😊 see you guys again I highly recommend them have good prices everything was quick fast and pleasant thanks 😊 Alex and wheels of Chicago.
Great place friendly staff, helped me out in my time of struggle thanks guys!
Terrible place, they rip people off,literally selling broken junk cars and they know it. Don’t come here
Thanks to Alex got my nice nissan rogue he is a good salesman I recommend to stop by at wheel off chicago in waukegan and stop by and see Alex he with help u guys what u guys are looking for hes a good understanding guy I recommend u guys and stop by to see your car that u guys need they are good place to get ur car that you can drive out and enjoy see Alex for more info thanks Alex......
Great service with Alan appreciate it with my car purchases
Joselyn is the best thank you for helping me with my first car
Great place, they offer in house financing, buy here pay here is a plus. I received great service and recommend my family and friends. Thankful they have help so many people in the Waukegan community.
Jesy was Excellent with me and gave me the best experience while at Wheels of Chicago, would recommend come here and working with her! She’s amazing!!! 🥳☀️ Left the lot satisfied!!!Sold me a Lemon 🍋👎🏾
Thanks to joselyn for helping me get my first car ❤️
The whole company is honestly a scam. I wouldn’t even tell the most desperate person who needs a car to go here. If I could give the car back and they offered it for free I would say no. They try to cover up a scam business with “good customer service” once they got your money they stop caring and you pay for a broken car.
Do not purchase a car from this dealer they will sell you a junk car and garnish your wages with a fake garnishment maura is one rude unprofessional person who clearly does not know how to do her job correctly theyre money hungry if you are looking for a buy here pay here because of bad credit you can go to Al Piemonte buick GMC in Elmhurst and get you a brand new car or similar with bad credit they have Guaranteed approval for min of 20k and I walked off the lot in a 2020 with no down payment avoid these ppl at all cost ask to speak with Kevins department they will get you in a vehicle and it comes with a real warranty not the fake one that wheels of chicago has:)
Awesome place got a comfortable van for me and my 5 girls jossy is awesome I would definitely recommend 🙏🏼💯😍
I wanna thank Angelica for getting me approved on my first vehicle would highly recommend
Great service I’m Waukegan with Jesenia and Joseline definitely recommend them
Thank you Jose Lynn, extremely helpful with the new car I just bought. Jake was also an excellent help also.
I was totally comfortable and satisfied with the staff/sales manager during the sale.
Josh was very helpful and patient with us. I really went in thinking it was impossible to get a car but josh helped through every step and explained everything. He is an honest man and it’s appreciated.
Thank u josy and jess for my new car. Very friendly and got me what i wanted. Thank you very much both of u !!!!!!!!!!!
Thank you for your great service
If your looking to get a car or suv ask for Daniel. Very helpful and patient, he will make sure you find what your looking for.
Josh was very nice and helpful! He did everything he could to make sure we were comfortable with everything! Thank you!!Edit: Nevermind to the 5 stars. They just scam people. My sister got her first car here. It was fine and a week later there was transmission issues, the vehicle didn’t want to turn on, the A/C didn’t want to work. They told us there was a 1 year warranty and then they tell us the contract only says 3 months now. They told us whatever needed to be fixed that they would fix it. Now it’s just excuse after excuse for everything wrong with the vehicle. They get you excited but sell cars that have all these problems and make you pay for all the damages even though they said they cover it.DO NOT TRUST THESE PEOPLE!!!!
Had a great experience at Wheels of Chicago Josh was wonderful and helped my daughter alot today. I have been with them for almost 2 years and today my daughter became apart of the family. So Thanks Josh and Wheels of Chicago. I highly recommend them to anyone that needs a car.
Joslyn was a great help all of the Staff was exceptional and professional me and my husband came to get a car and my experience was great i absolutely recommend this place hands down I have been to other dealers and have not received the service I received her today absolutely love this place and people.
Amazing service and very helpful. Treated us like family. 10/10 Would recommend. When you go in ask for Josh, great guy.
It was a good first day I got my car. They give you 5 star service so you buy, but it goes the quality of service goes down after. I went in with nothing, and left with something. HOWEVER, I didnt think I would hear noises (maybe a week or 2) or be needing a new starter not even a month of having my car. On top of needing my brakes done because as the mechanic said theyre defective. They DO NOT communicate with their clients, and they LOVE to leave them waiting. Was told my part would be in one day and could get it fixed that same day. NOPE, have to wait almost a week. And it being the one thing NOT COVERED by my warranty.
Everywhere I went they wanted a large down payment which I didnt have at the moment. So I decided to go to Wheels of Chicago to give it a last try. Long and behold I got approved and get to drive my car home. Edgar and his boss was so kind and professional and help me with everything I needed and asked. Made sure the car was good and drivable. Thank you so much for everything. I would recommend coming here if youre looking for used car.
The best dealership you could find. Joselynn y Josh fueron una excelente ayuda, se los recomiendo 100% I’m so glad they told me about this place. I recommend it!!!!
I went to Wheels of Chicago looking to buy a new car. The salesman I worked, Antonio, with was very informative and helped me find the perfect car that fit all of my needs and was within my budget. I dont have good credit and was not able to buy a car from anyone else but Antonio helped me get approved and I drove my new car home that day! If anyone needs a new car and does not have the credit score dealers require, Wheels of Chicago will make it easy and painless. I would highly recommend this dealership. It seemed like all sales people were helpful and process was easy.
Jesenia gave me great service I really appreciate all the work wheels of Chicago did for me.
This place was very helpful.Josh Alarcon did a great job showing us cars and getting things done.Please see them when you need a car.
Josh was super friendly! He made my car buying experience super easy! He also got me in the car I liked even with my not so good credit. I appreciate him and the service Wheels of Chicago had to offer me!
Awesome place to make business with,they really take care of their customers...Im very excited & I walked in & left driving, thank you so much Osbaldo😁
Josh was the best of help! He ensured I was provided the best of service. Everyone was welcoming and I immediately felt comfortable. He was knowledgeable and ensured to accommodate my preferences and/or requests! I love the car he helped me find!
Ofelia was wonderful and catered to my every need an absolutely wonderful car buying experience will definitely keep my business at this location and the manager Jake was friendly and helpful as well great service guys
Unfortunately I have very poor credit and no dealership would work with me to purchase a car. A good friend recommended Antonio at Wheels of Chicago and I am so happy I listened! I visited their Waukegan location and they were able to help me find a perfect car for me! I cannot recommend them enough, thanks WOC!
Do not go here. Its a waste of time and energy. I paid more to fix it then I did actually for the truck. throughout the whole time I paid for the truck they pestered me to finance another car. they would not to listen to me when I would express my issues with the car. I wish I could leave zero stars.
Ofelia and jocy were a great help !!! definitely helped with the car that fits me and great customer service you guys make sure y’all take a visit and get y’all a car !
Amazing Service! Super friendly, and very knowledgeable. They helped me get a vehicle and they can help you get a vehicle. See Josh Alarcon for your next vehicle!!
Jocelyn was a big great help! Loved the services she gave me and we tested enough car until I found the one I wanted! Thank you ❤️
I would like to give a special shout out to Joselynn from Wheels of Chicago! Joselynn is a very prompt young lady she helped me through my trading process and was always very attentive to me and other customer from my experience at Wheels of Chicago! She has gone above and beyond to prove that she cares to make sure you are well taken care of !! If you are interested in a vehicle please be sure that you go to Joselynn she will make sure you leave satisfied! :)
Good to help Alex
Ofelia was amazing she help me out and explained everything very clearly.
Ofelia was amazing she helped me get What I wanted.
Josue was a really nice and friendly guy so Im happy to say thank you to him for he’s service🙂
I would definitely give this place negative stars. All these company does is scam ppl. I have a friend that purchased a vehicle here and had major problems. My friend took it several times and nothing was ever resolved. All these ppl care about is money. And on top of that they get you into these bogus insurance that does nothing but cause headaches. Chicago acceptance is there finance company and they are just as bad if not worse. I would NOT recommend ppl to purchase a vehicle here. All they have done is cause my friend headaches!!!!!!! STAY AWAY FROM THESE PLACE!!!
What am amazing place! I have terrible credit and have been rejected from literally everywhere. I found this place online and decided to take a chance. Not only was I approved in minutes - I bought the exact vehicle I was looking for and the service was outstanding. All their vehicles come with a 12 month, 12,000 warranty and the sales department is super helpful (thank you Jose). LOVE MY CAR!!! THANK YOU!! I highly recommend this place.
Osbaldo helped me out get a car was really nice thanks a lot for the help
I was in and out good people love it I recommend highly thank you ofelia ❤️❤️❤️🥰🥰😘
Ofelia and Jocy Were amazing I totally recommend this two girls
Joselyn was very nice and patient with us on purchasing my first car, I highly recommend👍
This place dont report ur credit it will not increase dont waste ur time in here go to different places i found out wen I went to Gurnee doge buy new jeep they say cant find the car any credit company
The car is a lemon. Its battery drains every 2 days or so.
The staff was very helpful and friendly, Josh helped me buy my first car and guided me through everything. Excellent customer service, definitely would recommend!
Alex was a great help....
Really a good experience, is the third time I came to buy a car and this guy Josh is really helpful, if you need a nice car or truck come here, you will get out from here driving for sure
Joselyn was an excellent help on helping us purchase our 2nd car ❤️ Thank you!
Great service thank you
Joshs service and professionalism was by far the best. He got me and my family into a car that fit our needs as requested. He was friendly and he was honest he didnt beat around the bush and thats what won over my business.
Edgar gave me amazing service and got me into the car i wanted AND made sure that my monthly payments stayed under what I desired!! I will be recommending to all my friends and family!!
I am recommending my friends and family to shop here. Very helpful salespeople
Worse place sold me a truck for 11000. I ended putting 10000 dollars in repair. And they it was 2006 come to find its a 2003. They lie and will over charge you for garbage. BUYER BEWARE
Josh does Great n proactive service I can’t wait to come back for another car
Josh was incredibly. He explained everything and we understood. For sure coming back in the future
I wish I didn’t have to give this place one star, in the 27 years of me living this has been the worst car experience I’ve ever had, I bought a 2011 sonata they had me paying car notes of this car but didn’t even pay off the trade in value on the vehicle I traded in . I took the car to Car x for a vehicle inspection there was about 600 dollars In work repair on the vehicle that I put down 4000 plus my trade in on . The receptionist was very rude in saying car x lied nothing was wrong with the vehicle, long story short this place is a scam a con and all they want is your money they don’t care that even if a car is used it still in decent condition, I don’t recommend this place to anyone !!!!! If YOUR LOOKING FOR A CAR THIS IS NOT THE PLACE
Ofelia was very helpful in helping me out would recommend. Her again
I came here to buy a car and they had exactly what I was looking for! The staff is so friendly and helpful there, the best customer service!! I will definitely be coming back here!
Best sales person josh thank you I’m happy with my new vehicle I will highly recommend
My service was great. They are very helpful. Really recommend them.
Service is awesome.
Very rude from the moment we walked in. Felt like they did not want to do business with white people.Edit.... they replied to this with they dont finance ride share. Thats fine. Can you explain why you were rude before I mentioned rideshare? Why no one said hello or greated me? And why from the minute i said hello your staff made me feel like i did not belong there? This is all before ride share was mentioned. So how about a real apology?
Very friendly staff ...josh made Our car experience very easy and helpful!
Josh Was really Helpful in Getting me approved and Helping me drive out w a car. I am very satisfied!
If you’re in the market for a used car then Wheels of Chicago is the dealership for you. My wife and I were looking to buy a used car and a friend of ours referred us to Allen Levit the GM of Wheels of Chicago. When we got to the dealership and met Allen he was so nice and even greeted us with refreshments! The dealership had a wide variety of used cars in all different sizes and colors all in excellent condition and if you can’t find what you want there they also have 2 other dealerships with even more selection to choose from. Allen was extremely helpful and knowledgeable and literally within 45 minutes my wife and I drove off the lot in a 2015 Hyundai Santa Fe Sport for an amazing price with only $500 down AND it came with a FULL WARRANTY!! Before leaving I told Allen that I needed some service and body work to my other vehicle and he told me to bring it in. A week later I brought it in and 48 hours later he called me and said it was ready to be picked up. Not only was the body work complete exceptionally but they also detailed the car for no additional charge!! Since then I have used Wheels exclusively to buy and service all the cars in my family as their service department and body shop are incredible! So if you are in the market for a used or car or if you just need some service or body work and want amazing customer service I HIGHLY RECOMMEND you go to Wheels of Chicago as they will take amazing care of you for a very affordable price!!
Best place to get yourself a nice used car 💯 just ask for JOSH
Worst car dealership ever and I can’t express this enough the second you walk threw that door you are getting your self into years of debt there is no point of paying for a car that is not even in your credit report most cars there stop working after a year if your lucky, assistance in this place is horrible they don’t even attend you they just tell you to take a look around and then go talk to them. I had two cars with this dealer And both came of horrible it is also very dirty in waiting room. I also waited 6 hours for them to check my car because it was having issues, they took so long to tell me that they did not know what was wrong with it.I don’t really know about the Chicago location though
Josh did an awesome job . i left happy with the awesome service he gave me
Thank you Josh on getting my dream car and for helping me out on getting my new car today.
Josh was a great guy. He helped me get a car I have always wanted. I greatly recommend wheels of Chicago, always ask for Josh once you are there.
Joselyn was very helpful! And energetic very happy with my purchase
Josh was very helpful and did everything he could to help me get a car. Very happy with his service. Will definitely recommend him and Wheels of Chicago!
Josh was great, helped me pick out the right car !👍
Great service
Josh did helped me out today if was an great and fast service with great friendly staff as well.
Great service excellent people work here
Great customer service
Great service From Wheels of ChicagoJosh did wonderful on helping me get into my new car. I will definitely recommend Wheels of Chicago to anyone looking for a car.Thank you
Jocelyn was great and helped us get the car that we needed! Thank you!
Jash was a great person in helping find the right car.
Josh was a great help in picking what I needed. Also recommend him to anybody who is willing.
Josh it’s a good customer service explains everything how it is...
I love my van. They are very friendly and professional. I cant wait to get a better vehicle when my credit score is a little higher. I want a truck or SUV. I do recommend Wheels of Chicago.
Best place to start you credit best employee josh
Josh was very patient and polite, came trough with what I wanted.I recommend Wheels of Chicago.