Ken and Ricky were very professional. They were upfront with all costs and did it in record time. They were very low cost compared to Dallas based foreign car repair. I am so glad they are located here! I will definitely be using them in the future and highly recommend them 👌
Called the shop to ask for a quote on my car repair. Ken answered the phone and was very rude and unprofessional and told me to make it quick and that I need to work on my customer service skills and that I dont do my job well? Lol. Ken if your not having a good day dont take it out on your customers because you definitely just lost one. Would not recommend this shop.
My car wouldn’t start, so I had them do a diagnostic test on it to find the problem. They said it was the battery. I agreed to the repair. My car was here for almost 2 weeks for a battery repair. After I got my car back I noticed parts were missing from my car. Even minor things like my gas cap had been changed out with an older, worn down cap. My car had the original BMW gas cap, but they took my cap and swapped it for a generic cap. My engine cover was missing as well. Everyday I notice new things that were taken from my car while here at this shop. My husband called and explained what was going on. They promised to call him back but they kept avoiding us. NEVER WILL I EVER USE THIS SHOP AGAIN!!!!
Awsome people very very helpful. #1 they know what they are doing.MrKen awsome person and his personal..Thank you all. I would recommend them to Everyone.
Fast quick for inspection on our vehicle.
I gave it a one star because at least they did fix my car. Highly over charged and my car was in the shop for more then a week or two. As the weeks passed, price kept going up. 24,000/ 2-Year Warranty is non existent after they couldn’t readjust a sensor they had moved in the process of the work being done. Also my state inspection didn’t pass so I had to pay again :)If you’re tryin to avoid the dealerships, this is basically the same price. I’d recommend your factory car dealer, before getting robbed here.
Very professional and informative. Takes all the time and traffic out of going to the Big dealerships in the city.
I have taken my Volkswagen to several mechanics and no one could fix my car. They would always say let’s try this and maybe this might fix your car. Ken fixed my car and explained to me why my car was having the issues it was having. My car runs greats and his price is affordable and his quality of work is refreshing to come across.
Never again. Prices way too high. Car not fixed. 4500
I live in Glenn Hieghts, Tx. The owner Ken and his mechanics recently did a 1,200$ major job on my prestinely kept 2006 jaguar xj8L. He also made further evaluations of other work I wanted to have done. With a 2yr warranty on parts and labor. I was glad to pay the 1,200$ invoice. I found Ken and his staff to be extremely professional, knowledgeable, creatible, and they did excellent work on my vehicle. You cannot go wrong if you choose to have your vehicle worked on or serviced at Imported Automobiles.. A Big Thanks to Ken and His Staff... You guys have a loyal customer.CHRISTOPHER TAYLOR
To high