I hit a deer with my truck, I took it to multiple different dealerships. After going back and forth with the insurance and a recommendation from a friend, I decided to take my truck to Caliber collision in weatherford TX. I had multiple issues with the body work that had been done along with several additional damages done by other dealers/tow company’s. Stephanie helped me check in my truck and was patient as I explained my story and what I needed done. She was incredibly professional and payed great attention to detail. Once the truck was finished it literally looks better than brand new. I am extremely impressed with the work done and the attention to detail. I have to give a huge shout out to the friendly and dedicated staff for keeping me up to date and the incredible craftsmanship.
We have used your service before and have always been pleased with you kind service and prompt attention to the situations at hand. Stephanie had been our GO-TO person and is very professional and understanding of the needs presented. The daily updates are so comforting to your customers for sure. I want to thank Stephanie and all the workers at Caliber for taking care of our needs......
Have used them a couple times and will not take our vehicles anywhere else. Professional and their work is impeccable. This is an old school operation where they do what they say and do it right, they dont cut corners and they still have pride in their workmanship. They dont focus on QUANTITY. They focus on QUALITY. So rare these days. 👍
I had some work done on my 2015 Silverado, and they did great work and were very professional. would recommend . Great customer service. This was the Weatherford Tx location
Everyone at Caliber was super friendly and knowledgeable. I was kept updated on progress the entire time and they went above and beyond to make sure the work was done right and quickly.
Greeted with polite, professional and courteous service. They made me feel like I was a person and not just a number.
My experience with Caliber Collision was great! Everyone was friendly and helpful. Stephanie kept me up to date on every process my vehicle went through. I highly recommend Caliber Collision for vehicle repair!
Weve used Caliber in Weatherford twice in the last few months. Extremely professional staff and excellent quality of work. Will definitely use them again if we need body work.
Mark at Calibre kept us advised of the status of the repairs on our pickup after a minor collision. The center worked seamlessly with State Farm, so we had no issues. He advised us early that parts (the hood) had to be purchased from a used source, and which parts had to come from Dodge.The fit and finish, especially blending the paint on the hood with the fenders, was excellent.They met their estimated completion date despite heavy rain in the final days. Excellent work, and I would recommend them to anyone.
I have taken my car to several body shops in the past, but nothing has compared to Caliber. The service there is unmatched and made my car issues a lot easier to handle. Stephanie helped me out really fast despite dealing with multiple other customers. She made me feel like a priority and I will definitely be coming back if I need more assistance.
Great work. Great people.Would fight for them with my bare hands.
Professional workmanship; My customer service rep was outstanding! Kept me up to date, even got the car back sooner than expected! Made a typically painful process easy!
I wanted to just notify corporate of my experience. We had some unforeseen issues with my repair and upon return they had to conduct extensive investigation to find the source of the problem. Stephanie made the whole process a pleasurable experience! She helped every step of the way. Clear and frequent communication made the process much better than it could have been had I used a different company. This group tirelessly chased down the problem and had it repaired very quickly! They exceeded all expectations and I am very grateful. Thank you to Stephanie and all of those whom were in my repair!
In mortal combat with a recalcitrant exit barrier, my car came away with cuts and scars requiring a lot of detailed work to restore the hood and a headlight assembly to original condition. Caliber Collision restored it to perfect, original condition. It is impossible to tell that it had ever been damaged. That can’t be said about that barrier, however. HA!I’ve had to use Caliber Collision for a couple of occasions, and the results have always been superior. I highly recommend them.
Driver side door and components needed to be replaced. Told it was ready for pick up. Door not completely repainted and missing components. No Qa/Qc was obviously performed to ensure the work was completed. Door paint bubbled. Took back and now they are busy staying it will be another week from completion that they are busy. This is not how you fix it by pushing your lack of off to start other vehicles.
Getting car work done is always such a pain, but this process was a lot easier and better thanks to stephanie!
Stephanie was amazing throughout the process of my car repairs! Very professional and excellent customer service!
Great people. David and his crew are top notch and the talent in the shop is remarkable.
My complete experience was efficient and extremely stress less accompanied by a very nice lady named Stephanie . The repairs made were done in a timely manner considering I’m about 50 minutes from Weatherford. I hope to do business with them again. I was treated very good. This company has what a lot of companies lack and I will be doing business with CALIBER COLLISION OF WEATHERFORD again. Thank you all at Caliber Collision! Deeply Appreciated!
Stephanie Jones was so awesome in helping my family! She was so helpful, insightful, and nice. She made my experience great.
They did an amazing job on my hail damage repair. Stephanie the service advisor does an amazing job keeping you informed of the progress and the customer service is fantastic.
Stephanie Jones is the best of the best! She did an amazing job keeping us up to date on my cars repairs, and she was lovely! Thank you!
Steffani was fantastic to deal with. Very courteous and professional.
Great customer service, great work completed, received car better than even before accident, they cleaned inside... Lol..Will absolutely take my car there whenever collision repair needed again.
Great but they are to far behind they cant get to you fast enough its months out
Fixed the hail damage to my husbands truck, great service staff.
My son was in a wreck and we took his car to this caliber. Even though the car ended up totalling out and not being repaired, the experience qith Caliber was great. Front office was very helpful and nice. Our service advisor, Stephanie, did a great job with our estimate and kept me updated and informed about the whole process.
Talk to James Hurley. He will take care of you. Hes my go to guy.
My check engine light came on and I was afraid something was seriously wrong with my car. I went in without an appointment but Stephanie helped me out, and also kept me updated throughout the entire repair process.
Perfect experience mark was awesome
Great service! Jarod was awesome to deal with through the whole process!
On their website it said free estimates. I received hail damage back on May 10th. I called this location to check on getting a estimate. The lady told me when I asked about free estimate that they dont do estimates and they dont do hail damage repairs. She lied in my opinion cuz they didnt want to give it the estimate. And I told her whoever does the free estimate gets my business she said we dont do it at find somewhere else very bad business I would not recommend this body shop
Mark L did an exceptional job of keeping us up to date on our repairs!
I had hail damage all over my car from a storm while traveling in Oklahoma. When I got back, I called Caliber Collision in Weatherford, TX as they were recommended to me! The receptionist was so friendly abd quickly made my appointment. When I arrived and checked in, Stephanie came to meet me and see my car. From that point on my car was in her hands and I received updates every day on the progress of my car! Stephanie is the best! She handled everything between my insurance and Caliber. This was a huge weight off of my shoulders. I’m so thankful for the customer service at Caliber! I highly recommend the Caliber Collision in Weatherford, TX.
My vehicle was finished ahead of projected repair date, cant even tell there was a collision, extremely polite, efficient professional staff. Ask for Stephanie Jones. She is aces.
These guys repaired my 2017 Mazda3 after a pretty good hit to the right front panel. Made noise (clicking/squeaking) for a year or so just afterwards before I decided to bring it back for them to take a look. They kept it for a day (not overnight) and I was very happy to have it back click/squeak-free. So I would say that they stand behind their work quite well!
The customer service I received was topnotch.
Fast, friendly service and excellent quality of work went above and beyond my expectations and accommodated my needs at every juncture. Kept me informed about the status of my repair and worked with my insurance I had a Hassel free no drama, no worry repair done right the first time.
Great job, great communication, car was done early, and looks awesome! James and crew did a fantastic job!
Will see. Waiting on the finished repair. Uodate: Caliber did a fantastic job!!! They kept me updated on everything and work well with my insurance. The car came out perfect, never knew it was wrecked. Mark went above and beyond taking care of me. Hopefully I will not need them again but if I do will return.
I will never even consider using Caliber Collision again. I had some trim damage and one of my rims was nicked with a collision involving a motorcycle. My insurance company (USAA) said that Caliber was their partnered repair shop close to me. The service representative was very nice and professional but I had many issues during my service.First, my rims are more of a silver color. When they said that my car was ready for pickup I noticed that the rim that they touched up was now almost pure black in color. So I had to leave the vehicle for them to send in both the damaged rim and another so that they could color match them. I also noticed that the car had 10 additional miles on it. The second time I went back for the vehicle there was an additional 3 miles on it. When I mentioned the additional 13 total miles the representative had no explanation for me.When I got home I noticed that whoever had done the work on my wheels had hammered the heck out of the lugs with an air gun, cross threaded the lugs so bad that 2 had to have the studs replaced (and I broke a socket trying to get it off), and that they lost 2 of my lugs and replaced them with a different size lug. The shop manager later advised me that he was aware of the replacement lugs but failed to mention it to me when I picked up my car. Then instead of overnighting replacement lugs they ordered them snail mail and I ended up waiting an additional 2 weeks for my car. When I picked it up this time I noticed that there was another additional 11 miles on the car. When I questioned the representative about the miles they said that they had the Honda dealership do an alignment on the vehicle after the studs were replaced and that Honda probably took it for a test drive. I verified with Honda (I have the work order print out too) that they DID NOT do an alignment on the vehicle.I guess that this shop (Caliber) likes to joyride in customers vehicles.When I finally picked up my car they gave me a $100 prepaid Visa to try and make up for their incompetence. This just made me feel cheap or stupid. They should have used that money to speed up the shipping. I kept my cool as much as I could through this process but this goes beyond stupid or bad luck. They were in no hurry to take care of their mess or to try and fix my issues. Save yourself the headache. Use one of the local dealers instead of this chain place.
James helped me with all of my car repairs & was very professional. Great communication & kind. Definitely recommend.
Above and beyond the best service around. Hit a deer this time and car looks brand new. Great customer service as well.
They were polite, professional and went the extra mile to help with rental information and even offered a ride to the rental place when the rental place was running way late. They worked on my daughters Nissan Juke and did an excellent job.
IF YOU LOVE YOUR VEHICLE, DO NOT BRING IT HERE. They did the body repairs perfectly on our truck, then we noticed that the check engine light was on. Took it back, days later called us back that they had no clue what was wrong with it. When we went to pick it up to see if we could take it to somebody else that knew how to do their job, noticed that the plastic panels under the steering wheel was broken. Called and spoke to the agent and ( of course ) said it wasn’t her guys that did it. Moral of the story, DONT TAKE YOUR VEHICLE THERE. I will not be coming back or recommend it to anybody l.
Their tech broke off the dash under the steering wheel and they denied and refused to fix it. The body work itself was good it was just disgusting how they thought I would never noticed my broken dash. That wasn’t going to be covered by my insurance because caliber was the one who broke it and of course I didn’t win that battle because they kept denying it. All the care about if your insurances money
The repair process was professional, worry-free, high-quality and quicker than expected.
Great work and pleasant associates.
Customer service is beyond compare. Stephanie took care of my vehicle and made sure that I was well informed throughout the whole process. Highly recommended for vehicle damage repair.
First off, i had gotten a call from tow truck guy that they were taking it from the weatherford location to the richlnd hills caliber and needed me to verify it. I said i live closer to weatherford and i would only agree if after it was fixed it would be brought back to weatherford or else leave it. I was told it would be brought back to weatherford. As long as it got fixed, i didnt care which one fixed it, but insisted on being picked up in weatherford. I immediately got a call from insurance and she was on a 3 way call with tow truck guy and we all agreed that there would be no tow because insurance would not pay for tow so to leave it at weatherford. I was busy at work and didnt think to much about it, i figured caliber had reasons. Few days later i call to check on car and im told its in richland hills. I call insurance and explained that it was mutally decided that the car was to stay in weatherford...there would be no tow, on a 3 way call just days before and now ithe tow happened anyways. They asked me if i want it fixed in richland hills or weatherford? Said i didnt care where cause they would tow it back after fixed, she said no, if they fix it in richland hills, they wont pay for the tow back to weatherford. I said then i want it fixed in weatherford. It was brought back to weatherford. They were paid 2,300 from the insurance and never fixed it or put it back together. It cost me 117.00 to get the from them and 125.00 to tow it back home. The lady said many times when i would ask about the bumper and she would sat that it would be in the car when brought home. Yeah it never has been found. Supposedly a bumper tech got it and he hasnt came back around. They owe me a bumper now. Car looks worse now then when i took it in.
Very professional, efficient & customer service oriented
We had to take my daughters car to get fixed recently and I am so happy my buddy told me about Caliber. They were so easy to work with and they fixed my daughters car and it was better than what it was compared to when we even bought it. Very happy with the service!
I had pretty minor damage to my rear bumper and fender on a 2013 Taurus, they fixed it up so good youd never know I got hit! And they cleaned the inside and outside of my car afterwards. I will definitely come back if (God forbid) I get hit again.
Excellent service and professionalism. I would highly recommend this business.
The establishment in Weatherford Tx have always been professional and helpful, especially Stephanie.
I originally had my vehicle repaired at one of the Caliber Collision locations in Dallas. I was completely dissatisfied with their work. I had to return the vehicle for a second time to get it repaired correctly. After being told it was as good as new and upon picking up the vehicle I immediately knew that it was not fixed.I immediately got in contact with James Hurley at the Weatherford location and he guaranteed me that they could get the job done. The team was great and I got my vehicle back in a timely manner. This location has great staff and I would be comfortable with taking any repairs there I have in the future. Thanks James!
This amazing group of people are the real deal. Ive been a customer pretty much since they open up for business in Weatherford. They never disappoint!! Their level of professionalism, quality of work and outstanding customer service is incomparable. If you need your car to look brand new please give these guys a chance. You wont regret it!. Ask for Stephanie or David, they will take good good care of you!.
Awesome quality work. Amazing paint matching.
Caliber Collision in Weatherford, TX has such an amazing team and sense of customer service that I will definitively return and do business with them in the future!! I just bought a new Dodge Challenger and proceeded to take out a possum with the plastic bumper which broke the plastic clips. Without any hesitation, Stephanie crawled under the front end and hooked me up with exactly what I needed to get my new baby back on the road. Thank you so much Stephanie and Caliber Collision for the outstanding customer service!!!
I was rear ended. My car was towed to Caliber. Mark worked with the insurance co. To get the estimate and necessary docs done. Vehicle was totalled as he said. Thanks Mark.
I recently visited Caliber Collision in Weatherford and was greeted very professional from the front office personnel to the technician. I will definitely return when additional service is needed. Thank you!
Thank you for taking such excellent care of my car and going out of your way to take care of your customers. Fantastic service and very professional. I highly recommend this shop !!!
Very much recommend this place everyone at the front was super helpful and professional explaining things very thoroughly not to mention they had someone translate for my mother whom did a great job very patiently going over the work they did on the car and how much it was.
Absolutely love Caliber Collision and David Adcock! He made sure that my daughter’s car was fix and kept us updated on the progress! It was even done faster than he thought it would be. Thanks David and you have an amazing team!
Minor but important damages, got in and out in timely manner.USAA recommend.Pat Mueller
Service was excellent! Friendly staff and awesome work! Definitely recommend that you go see Theron in Weatherford! Worth the drive, I live in N Ft Worth!
Would highly recommend them. Had my car fixed quick and they were very attentive and updated me through the whole process. My car look new after they were done.
Amazing place for car repair. Everything was explained to me in a manner in which I understand. Thank you everyone for your amazing service .
Everyone was so friendly and helpful. Jeremy Copeland went above and beyond to take care of us. Highly recommended.
Dropped my 2016 mustang off after being rear ended in traffic. Honestly was hesitant to use any shop, but caliber blew me away not only did I constantly get text updates but they also called and gave me more in depth. Car came back perfect and completely on time. Couldn’t be happier.
So I went with the recommendation of my insurance company and Im glad I did. The entire process was smooth, fast, and great quality of work. I really like the convenience of them having an Enterprise Car rental partner in the same building. (Really convenient) I also liked getting updates via text and calls but the text system was awesome. The staff was very friendly and helpful. They handled all of the stuff with my insurance including the rental. The best part was the quality of their work. They did a great job of blending the paint with my 11 year old car and the dent repair was top notch. They even matched the pinstriping which honestly wasnt expecting that to be the same. Have to say that they far exceeded my expectations and glad I went with this company and location. Car actually looks better now than it did before my accident. I can now say I know a great body/paint shop I can trust and recommend to all my friends. Thanks for the great work Caliber Collision.
These guys are great. I was kept in the loop on all the stages of my repairs. Todd S. was a great service advisor. The work was fantastic. Looked so good, I decided to keep my truck. They even corrected the mass of wiring going to the 7way-4 way rv plug. Hope I dont need to, but I will go there in the future, no hesitation. I highly recommend them. Ray K.
Kept me updated throughout process. Vehicle was finished early. Finish matches and cannot tell where damage was.
Caliber did great work and did so in a really short time. Id used them again.
In their scope of work, description of what type of work they do, it says no job too small. Also say they paint auto bodies. I have a 2013 Jeep Wrangler Unlimited and I simply want to have my grille painted a different color. I am making some other upgrades to my Jeep, and Im not a stranger to farming out parts to have work done, and then going to get my part when the work has been completed. I was told by Kat that they couldnt paint a part that they did not supply, and to give me their warranty they would have to supply the part. Whoa. Wait a minute. This just doesnt compute! So. I asked her, well if I had my car painted, that since its a conglomeration of original parts, that they arent supplying, that they couldnt paint it?? She said that was Calibers policy. Surely she didnt mean that. Or. Maybe she did. Im confused. All I wanted to do was take my perfectly good grille, that will be off my Jeep anyway for some other work, and I wanted repainted in a different color. Guess the no job too small doesnt work for everyone. Or. Is it they just wanted to sell me a new grille so they could paint it??
I swear my car drives better than before! Always sending updates and are always willing to help you out. All receptionists are wonderful and actually do their jobs with grace.My car is a shade of silver that is very hard to match. They always get it just right! I’ve seen my friends cars, who did NOT use caliber, that have had their repairs made with a slightly different color paint.This will always be my first choice. Caliber Collisions has set my standards sky high. They truly are the best!
We were recommended by a friend to try this place to fix our car due to an accident. They went above and beyond what we expected!! Will recommend this place to anyone who needs repairs.
Great place. Nice people. Did a great job. I would definitely use them again but hope I dont have to.
Great place!
So pleased with the service and quality of repairs! Excellent staff. Would highly recommend Caliber Weatherford.
I had a great experience with Caliber. Kari, the service manager, was over the top with Service and guidance throughout the entire process. I will surely use them again should something else happen. : )
Excellent auto body shop. Easy to stand behind their work because of their quality. Responsive to customers needs.
Fantastic service and workmanship!My car was in a minor accident a few weeks ago, and I decided to take it to Caliber because of their proximity to my work. They told me what to expect dealing with my insurance company and they were right on all counts. They also did what they said they were going to do which is a rarity in todays world. My car looks great, and they even cleaned it for me! They have earned my business, and I will not hesitate to recommend Caliber.
Had my 2019 Hyundai front end fixed here, James was great about calling and giving me updates.my car looks as good as it did when i bought it, you Rock James Thank you....
We have had several vehicles repaired here. Always a most positive experience! Highly recommended!
The insurance company I had to deal with was no fun, but thank goodness for all the guys at Caliber. They made the whole process go as smoothly as possible. My car looked great when all was said and done. I will definitely recommend them to anyone!!!!
Great place! Professional staff! Easy transaction!
Best customer service ever.
David (my Caliber Collision representative) and his crew did a great job on my truck. He kept me informed on the progress and everyone was very friendly. Thanks for a great experience!
Brought my car after the dealership broke my wing. Mary is the most amazing person I have had the pleasure to work with during a stressful time. If I ever need body work again this is the only place I will go!
Great staff and excellent service, was in and out in no time!!!
Stephanie Jones of Caliber Collision in Weatherford was my contact to repair my 2018 GMC 2500. She was every courteous, respectful, attentive, and professional. She delivered my repaired truck back to me in record time.
I cant say enough good things about Caliber Collision in Weatherford. Top notch service, repairs and ease of the whole insurance process! Stephanie was awesome and got me back on the road in record time.
Caliber Collision in Weatherford is great! We have always had a stress-free experience! The employees were good about updating us on our vehicles & thorough in explaining what needs to be done or had been done. They handled any additional repairs with our insurance agent, she then contacted us. We were also able to return our rental SUV there. If needed, well definitely use Caliber Collision in the future!
Awesome service! Treats you like family! Car looks just as good as when I bought it off the lot!
Would highly recommend this body shop to anyone in the unfortunate position of needing one!
I am over the top happy with the service at Caliber Collision in Weatherford. One person I have to point out is Kori. She is Amazing and has gone above & beyond to help me with my car repairs and my options. My car ended up being a total loss due to the cost of the repair versus the value of my car. Kori was so helpful and explained some options for me to consider even after the repairs would not be done due to the total loss. Thank you Caliber Collision for having people like Kori represent your company. She is a rare find in customer service in todays world. Most importantly Thank you Kori for all you did for me. Tonya Earley
I do not normally write reviews, but I did want to send this one. My husband and I have had two visits to Caliber Collision in Weatherford in the last year (unfortunately due to others negligence). Both times we have been treated with the utmost respect and professionalism. Stephanie was always available for any questions, the repairs necessary were completed perfectly, and all was completed in the promised time frame. We have a car that looks like it is brand new! We highly recommend Caliber Collision in Weatherford, TX!
They did such an amazing job with my car, and Stefanie is the best! You define want her to be the one doing it!
Almost gave a five star but, note to self and Caliber check replaced tail lamp operation before giving to customer to drive home. Trooper pulled me over for inoperative tail lamp on the way home from Caliber. Showed the trooper my invoice, we both laughed and on my way I went.