The folks at Southwest Volkswagen really took good care of us. We went in for a test drive, and ended up finding a vehicle that my wife really loved, and at a price that was fair. Theo is fantastic, and we couldn’t be happier with the experience.I’ve had several bad experiences at dealerships over the years, but Southwest is definitely not among them. If you’re looking to get into a VW, look no further!
Had such a great experience through the whole thing. Our sales & finance manager was Mike Berry. Highly recommend. Had lots of patience w/ us as we looked through a handful of vehicles, finance options and was willing to work with us. Quickly communicated, never once felt pressured or uneasy with anything. Super happy w/ our purchase and will return again!
The entire process was fast, smooth, and enjoyable. Great trade in offer, got me back in a truck which was my goal. Everyone at the dealership was friendly, helpful and made certain I was happy. Kept my payments in the exact area I hoped. Jonathon Crouch went above and beyond to make things happen. Excellent buying experience!!
We arrived 10 minutes before closing. We had been looking all day for a vehicle and found the one here at the end of the day. They had it ready toDrive when we pulled up. Theo was very informative but not pushy. They gave us a good amount for our trade in and we were able to purchase the car quickly. All-in-all, I believe we were at the dealership for a total of 45 minutes to test drive, and do the paperwork!! It was probably the best car buying experience I have ever had!
Really enjoyed the experience here. Jonathon Crouch was excellent, knowledgeable and knew exactly what we were looking for. The entire experience was smooth and organized. Far superior to most other dealerships we have visited. Highly recommend, go see Jonathon.
I am on my second lease with Southwest Volkswagen and am so happy with their customer service! John was very helpful and knowledgeable about the new car and made the whole process efficient and smooth. Would definitely recommend.
I inquired about an Atlas online and heard from Jonathon within a few hours. He sent me pictures and a video of the vehicle. I went in the next day and ended up purchasing the car. Jonathon made the whole process painless, and made sure I was comfortable every step of the way. My family is so happy with our new Atlas!
The staff at this place is hands down the best! Dustin, Walter, and Rachel did everything they could to make our experience easy and fast. We are working on buying our 3rd car from them! Highly recommend them to anyone looking for a car!!
Second used vehicle purchase at Southwest Volkswagen in two months. Friendly, professional and no-nonsense sales staff. I highly recommend them.
Best experience I have ever had at a car dealership. Jonathan was amazing. He made sure to explain everything to me and take everything one step at a time. He connected with us on a personal level and made the entire experience run nice and smooth. I will definitely be stopping by just to check in on these guys. Everyone was fantastic. I wish I could leave a 10 star review.
I cannot say enough great things about my car buying experience from salesman Mike Berry; sales manager David and the entire team at Southwest Volkswagen! I am very particular and had looked at several other cars at several other dealerships. Mike listened to what I was looking for - set me up for a test drive in what I asked for - and understood exactly what I didn’t like about MY choice. He suggested 3 other options and He spent a ton of time letting me get a feel for what I was driving. His NO PRESSURE suggestion was EXACTLY what I wanted! I had no intention of even trying the Arteon- but it had every bit of what I told Mike I was looking for - right down to how it fit me comfort wise!The “negotiations” was a dream- Mike and David worked and got me a deal that I am incredibly happy with. Not one ounce of feeling like I overpaid or was pushing into anything I regret the day after.If all car sales interactions were this good - they wouldn’t have bad reputation and we would look forward to buying a new car!Lastly- if they have any left - check out the Arteon- it is HIGHLY underrated.
I worked with Rachel and she made the whole car buying process smooth and easy. I appreciate all her help and working with me. She was super helpful & very sweet. I def recommend her 100x over.
I had a great time working with Mike Berry! The trade in was done efficiently and I was able to use my preferred lender for financing. Test drive rout was very pleasant- even saw deer and the lake. I will make the drive to Weatherford for maintenance because the buying experience was so great!
The service was great, very friendly sales women and insurance person. They took their time and walk me step by step. I highly recommend them.
Excellent customer service. Due to the chip shortage the dealership didn’t have the vehicle I wanted, but Michael Berry looked around and found one for me and had it delivered to Fort Worth for me! Has everything I requested and more. Thank you Michael!
Jonathon Crouch was very helpful. We live 4 hours away from the dealership but he worked with us over the phone to find exactly what we were looking for. Best car buying experience Ive ever dealt with. I would definitely make the trip again for any future purchases.
Would recommend Jonathon Crouch to anyone! Never met a salesman who took better care of customers than he did! He was super knowledgeable and helped set me up in my new Atlas! He was unavailable at first when I went in for our appointment so Theo took us on a test drive, was a nice and knowledgeable gentleman as well. The GM Tremaine was super great also!SouthWest VW, I hope you know what great individuals you have working for you!
Word to the wise, DO NOT BUY ANY FORM OF A PRE-OWNED CAR FROM THIS DEALERSHIP. They sell VW, that’s what they need to stick to. The warranties aren’t worth the paper they’re written on. I’ve attempted to utilize the purchased warranty 3 times since my purchase in the past 3 months and each time, Chris finds a way around it. The tires on the car should’ve been replaced prior to resale but WERE NOT. When I attempted to get this issue fixed, I was told that the tires did not need to be replaced. About a week after I left the dealership, I was stranded on the side of the road with two grandkids and three flat tires. When I had the tires checked out, I was able to confirm that I indeed did not run over anything and that the tires were way past needing to be replaced.
Today I confirmed why I am a dedicated South West Auto Group customer. I have been buying cars and trucks and servicing my vehicles with SW Ford for years. Today I met Theo over at SW Volkswagon. He and his manager made my purchase of a vehicle a very pleasant transaction. They got me what I needed for my trade-in and made me a good deal on top of that. You guys are great! Thank you.
Thank you so much Rachel for all your help getting me into my new Atlas! I wasn’t sure if it would actually happen but with her help I was able to trade in my 2018 Atlas lease for a new 2021 Atlas for about the same monthly cost and it’s financed to own! I’m so happy to be out of my lease and in a new car and I couldn’t have done it without you! I’ve been to many Volkswagen dealerships around the metroplex and Southwest VW has been one of the best so far to work with. Thank y’all!
Mike Berry, thanks for assisting us with our tdi purchase. We will be coming back.
THE VERY BEST EXPERIENCE! We worked with Johnathon yesterday to purchase our new vehicle & saying that the experience was amazing is even an understatement! Our entire experience from pulling on to the lot to leaving was seamless & efficient PLUS the people were SO kind & SO knowledgable. The entire car-buying process is usually brutal but in this instance it was the opposite of that. I will forever recommend this dealership as well as Johnathon for anyone looking to buy! INCREDIBLE!
One of the best dealerships we have ever been to. Jonathan was great! Our situation was not the easiest to maneuver, but he got it done!Thanks guys!
I absolutely love Southwest Volkswagen. Ive been a customer since 2015. Theyve always taken good care of me.
Great service! Very easy to deal with. Was a quick and easy experience.
Jonathan is professional, informative, and very pleasant to work with. He made the car buying process very easy. I would recommend southwest Volkswagen to anyone in the market for a great new car!
We just bought a new car at SouthWest Volkwagen and were extremely satisfied with the process. It has been a while since we have purchased a new car and our salesman, Jonathon Crouch, was very patient with the questions that we asked and spent time explaining all of the new technology that came with our new car. We didn’t feel rushed and there was no pressure. Jonathon was professional and polite and we enjoyed our experience.
Negotiated my deal via email. Rachel Dover was awesome and quick to respond. Everything was ready when I arrived and was in and out with my new car super fast. The only way to go.
Rachel was great! Made my car buying experience easy and relaxing. This is the 3rd car I’ve purchased from Southwest VW, and first new car ever. Love my VWs!
I came into the dealership to discuss leasing a new vehicle. The sales woman was not very knowledgeable of the vehicle and also took a call during my test drive. When the manager came in to talk to me, he had an AirPod in his ear the entire time. The dealership refused to show me payments on the vehicle unless I provided them with my social security number for a credit check.
My daughter purchased a used Tiguan from Marisol at Southwest Volkswagen. It was an extremely easy process. She purchased the car with a few items that Marisol said they would fix. Sure enough, they completed repairs as they said they would. We are very happy with our treatment and left extremely satisfied, knowing we got a good deal. It is worth the drive out west of the Metroplex!!!
Everyone was very nice and Rachel was amazing. I felt comfortable the entire time and never felt pressured. It was a bit of a drive, but the transparent pricing and great staff made it worth it.
My wife scheduled a vehicle maintenance with southwest because it’s always so easy to get in. Once there I saw a 2021 Atlas and inquired about it. Needless to say, Mike Berry and the staff had us in it in no time at all. Fast friendly workout any hassle. We will be returning for all the needs of the Atlas.
Everyone is amazing and super helpful! So glad I came here and not somewhere else!
My wife and I started looking for a Jeep Wrangler Unlimited. We wanted a specific look in mind. We found several throughout the state but as with most Jeeps, they move fast. I found one at SouthWest Volkswagen, it was exactly what we were looking for. Living in San Antonio I had to call about the Jeep and they had it. I was put on hold and Mike Berry became our new friend during this process. We were pre-qualified with a lender so we knew what we wanted to spend and let Mike know that upfront. We drove up the following Saturday to test drive the Jeep and then sign some paperwork and make the trek back down to San Antonio. We get up there and there was an issue with the Jeep. We didnt feel comfortable about taking the Jeep. We were disappointed in the fact that we were going home empty-handed. BUT Mike and Walter had different plans for us. Walter told us about another Jeep at their sister store. We were promised that this Jeep was a better overall vehicle than the one we were looking at. He showed pictures of it to us and said that they would drive it down to San Antonio for us to look at and test drive. He also said that he could most likely beat the interest rate for our Pre-Qual. Friday (5/14/21) Mike drove down to San Antonio and delivered the Jeep, it was better than described. We drove it and then signed the paperwork. Mike and Walter both went beyond what they needed to do in making sure that we were happy. If we need to buy another vehicle we for sure will be contacting Mike to start the process.
Just bought a brand new Taos. Theodore was the absolute best salesmen Ive delt with. Got to dealership and whole process took under a hour, and I was out the door. If youre in the market for a vw this is the only place Id recommend. A+ guys!
If you’re looking for a car, go see John. He’s honest and knowledgeable, plus a fun personality. Buying a car was easy and laid back.
Just bought a 2nd Taos from here. The absolute best vw dealership in Texas. Thanks Guys!
This place honestly has the best service I’ve experienced. I called in looking for a part and a lovely woman, Catherine Morrison, answered the phone. She was so knowledgeable and throughly answered all of my questions. She was a pleasure to talk to and work with. 10/10 would work with them again!
Mike Berry was fantastic! He took care of us and made it the best experience it could be. We would buy from him again in the future. The store manager however, took us from being repeat customers at this location, to not. After all of the negotiations were settled, he came back to tell us he “forgot” to add in extra fees, bringing us right back to the sticker price. He was either being shady, or should really look into another profession. It was very disappointing after a very positive car shopping experience.
Imagine you just bought a car not even a full 24 hrs ago and it breaks down. Wont start or anything now you cant get to work. You are told a mechanic will come and tow it and take a look but hours go by and you dont hear from anyone. This was my experience. I will update when the service is completed. Aside from that the customer service is friendly. Most sales people are though. The paperwork was smooth I just cant say if I would recommend this place if we got a vehicle that broke down not even a full day later ya know?Update: It was our battery they said. Im just not sure why that was not thoroughly examined prior to selling. Make sure they check everything about your car, battery and all. Tremaine was very calm and reassuring throughout the process as was the other associates I spoke to (Chris, Mike).
Great customer service. All questions answered. Speedy financing. Staff was very knowledgeable and helpful. 😊
I want to give a huge THANK YOU to Dennis Williams, for providing excellent service since his Autobahn Volkswagon days. Yes, I drove an extra 20miles just to get to the person I would trust. I am a huge believer in customer service and how you make someone feel will forever impact that trust. Southwest Volkswagon you all are very blessed to have a good one in your team! Thank you Chris Portillo for the updates and all the back and forth to ensure my car expectations were met & for being so considerate on filling up my gas tank. That is prime customer service at its finest and last but not least for sending Bryce Gardner to deliver my car to my job at Texas Motor Speedway and exchange the loaner I had for over a week at no charge. Hats of to you all!! Happy Customer with their service✔. I missed my car! ☺God Bless 🍍🍍🍍
I live about an hour away from Southwest Volkswagen and it was honestly worth the drive. Super nice and friendly staff, great prices, and most of all I love the work ethic. Came in with a difficult situation but they helped me out through it all. Thank you to Jon and his amazing Sales Manager!
Purchased a new 2019 VW Alltrack from this location earlier this year. So far the car has worked out very well and I just returned for my first oil change. The difference with this dealership and the countless others that I have spoken to is transparency. They provided me with the best price they could and the transaction went through smoothly. Would recommend!
After working with multiple dealerships we loved that Southwest was not pushy at all. Marisol showed us several cars and we ended up very happy with our decision. Another big plus is that their sales people are the same ones that handle the financing so theres no back and forth game that most dealerships like to do for some reason. Other dealers need to take notes from how Southwest operates!
The staff were courteous and eager to serve. Purchasing an Atlas had no bad moments.We are happy with our entire experience.
Rachel was the deciding factor in buying my VW great service and listened to my concerns!!
This was my first time buying a car and Mike Berry was super helpful. He was knowledgeable about the cars, honest, and kind. He helped figure out specifics in a timely manner and made me feel super comfortable about my decision. He took into account my situation and helped me understand what was happening every step of the way. My first time at a dealership was terrible but coming here and giving the “car buying” experience another shot was the best decision I could have made because of Mike.Mike, thank you so much for helping me out today. I really appreciate you being super kind, knowledge and honest with me. You made this experience memorable for me and I’m very thankful that you were the one to come and help me.-Elizabeth
Easy painless transaction. Rivals the best car buying experience Ive had
I recently purchased a vehicle from Southwest Volkswagon and it was a wonderful relaxing experience. David, Cotton and Dustin are truly remarkable sales people. I will certainly be back to see them when looking for my next vehicle.
ASK FOR JONATHAN CROUCH! I live an hour away and will follow him anywhere he goes. If I could give him 10 stars I would. He is amazing and very professional. Will go the extra mile to make the customer happy. He is very patient and extremely knowledgeable. If you need a VW he is your go to guy and will always get the job done.
Worked with Jonathan. He was great and communicative. I live 200 miles away and purchased a 2019 Audi Q3 from SouthWest. He communicated via text constantly as the car was coming in and sent pictures as requested. He really wanted to deliver on a win win in negotiation and the vehicle was exactly as described. They were open about a mark on the rear bumper and had it fixed prior to my arrival. I wouldnt hesitate to buy a car from Southwest Volkswagen and Jonathan.
This experience was smooth & easy. Tremaine was professional & very helpful!
I have a little Audi A3 (which is essentially a Volkswagen Jetta) that is my commuter car. I took it here for some issues and routine servicing. The facilities are top notch and the staff was very accommodating and attentive. The team in the service department made the process easy and quick.These guys clearly understand the importance of great customer service. This is my go-to dealership for service from here on. And they will be my first stop when purchasing my next car.
Go see Mike Berry if you’re in the market for a used car! He went above and beyond to get me what I want. Highly recommend. Very friendly and I would buy a car from him again. I’m all the way in NM searched everywhere for a Tiguan and found it with Southwest. HIGHLY RECOMMEND! 6/5 stars! Thanks Mike!
Ask for Jonathan! My husband and I had an amazing experience here. Jonathan was so responsive and polite, not pushy at all, and was running all around the lot to take close up photos for us before we came in person. He stayed VERY late to make a deal happen, and we couldn’t be happier. Great job!
We had a wonderful experience with Marisol and Chris! We are out of town and they made our virtual sale smooth and seamless! We cannot thank you all enough- and our daughter was so excited for her first car❤️
I highly recommend Southwest VW! My salesman, Jonathan Crouch was great to work with. I drove 4 hours to do business there. It was worth every mile. Great customer service. Thanks Jonathan, and the rest of the Southwest team for such a great experience.
Great buying experience when we purchased my husbands vehicle. We went in with our own out of house financing but they were able to get us a better rate/financing plan than what we had. The whole process was quick and easy and they gave us more for the trade than what other dealerships offered us. Highly recommend.
We couldn’t come in until late and Marisol F helped us with a smile the whole time. No rush, even though we kept them after hours. Michael W was our finance guy and he was a straight shooter, gave us the facts, and I felt very comfortable buying a car. I would def recommend anyone and everyone to come here and do business with these guys! Theo also stayed late w us. We really appreciate the customer service! Wonderful experience!
When my car got dropped off by the Southwest Ford dealership (despite Ford saying they were able to handle an alignment but couldnt) on Tuesday afternoon the Volkswagen service rep said it would be ready by Friday morning (went out of town) and now Im sitting here at 12pm still waiting for the alignment to be done. At least its a pretty clean place I guess?
Mike Berry was a pleasure to work with. Simple process, friendly staff and a clean facility. Would recommend and do business with again.
Jonathan is an excellent saleman and guided us through the buying process well. No hassle, no push, and directed me, the buyer, directly instead of speaking to my husband the entire time. However, literally everyone else I have had to speak to or work with at the dealership has been the complete opposite. Very unwilling to help, spoke down to me when I have come in for getting my plates put on and another time when a part ofmy very new car was defective. Just make sure you ask for and work.with Jonathan when going and youll be set.
My experience yesterday at Southwest Volkswagen was the most positive experience I’ve ever had at a VW dealership. I leased my 5th VW yesterday, but this was my first visit to the Southwest dealership. They now have a new customer for life. I was treated with complete respect and honesty from beginning to end!! My representative, Mike Berry, truly listened to me and understood what I wanted in a new car and he respected my budget; complete honesty and professionalism. The manager, my representative, and the entire dealership was 100% respectful and professional. Thank you, Mike!!!! I love my new car!!!!! Len Baird
I had such a great experience with the salesman Mike Berry. He went over the top to find the exact color Beetle that I was looking to buy. I would recommend him to anyone. I was greeted immediately by the staff as I walked through the door. The service at the dealership was excellent.
Marisol Fernandez was absolutely wonderful!! She worked really hard to get me into a vehicle! I highly recommend her!!I came back to trade in my car because everyone is so nice at Southwest Volkswagen. Marisol helped me again. Friendly, professional, very helpful. I highly recommend Marisol and Southwest Volkswagen.
Only speaking for the service side. I can understand Covid-19 causing some delays. I really can. 2.5 weeks for a cracked thermostat housing Im not too keen on, especially when they apparently have no loaners to offer out. They never return phone calls here either. I called a couple times to ask for updates and only ever got machines, and never a returned call.8/2 Update. Car still leaking coolant. They didnt even fix the problem.
40 MPG and a great dealer, what a combo! Chris R and Jonathon C were both happy to help me with my purchase and did so in a low pressure way that made me feel comfortable buying from them.
Just bought a car from Marisol at Southwest VW and I couldn’t be happier. She was great and personable and made the experience great. I love my new vehicle and have been very satisfied with the whole experience. I will definitely send others her way and will be going back to them in the future.
My family was looking for a fun second car and we got a great deal on a Beetle. My whole family loves it. I highly recommend anyone looking for a car ask for Mike Berry. He is friendly, knowledgeable, and professional. Thank you Mike and thank you Southwest Volkswagen!
Had a very good service experience at Southwest VW on 7/21/20. My son and I truly appreciate the service of Dakota Jones and the service technician that were able to diagnose our issue and get my sons 2007 Jetta back on the road. We were under a time crunch, probably hounded Dakota a bit much, but professionalism was displayed and the target was met, expectations exceeded. We really do appreciate it! Great service team!
Dont waste your time if youre an out of town buyer. I was driving up from Austin to Dallas after having agreed on a price for a new VW. Last minute the decided to say they would no longer honor the pricing. See screen shot attached. There claims for transparency and a hassle free transaction are full of holes. Wish I could give zero stars.Update: Almost immediately after posting this review I received a call from the sales manager/director. After 20 minutes on the phone he told me he still couldnt honor the pricing. He then preceded to tell me to take down the text message due to privacy law (Ill do it once it actually appears on google) but you can read between the lines of what it means when someone is asking you to take something down. Anyway the best part was when I asked him his name he hung up on me.
I bought a used chevy truck and I had to share our experience. It was easy and painless. Marisol Fernandez was great to us and showed us exactly what we asked and explained everything perfect. Dustin the G.M. was cool and easy to talk to as well. I will return from east Arlington to shop for another vehicle. Thanks guys
I hate car dealerships with a passion, as most do. My experience with Southwest VW & Jonathan was by far the best experience I have ever had with any dealership. Professional, honest & respectful of my time. Jonathan is great and did a great job.
I found the car I wanted from the Kelly Blue Book website and clicked the option to see if it was still available. I got a call from Andy very quickly about it and he was extremely helpful and attentive from the start. He made the whole process simple for me and had as much as he could prepared when I got to the dealership. I am a single mom of two little girls so I was not a fan of spending a long time in a dealership but Andy and the team at SouthWest VW made the process quick and easy. Hands down the best car buying experience I have ever had. I would recommend anyone looking to buy a vehicle to go see Andy.
Great customer service, great sale price and great trade in value. And wonderful GM!!!
After I purchased my Sportswagen used from another dealership, I came to find that there was a leak in my A/C. I took it back to the original dealership who claimed they fixed the problem. They did not.Finished with the runaround, I decided to take my car in to the nearest VW dealership. Dakota was in charge of the operation. I cannot stress enough just how friendly and committed Dakota was in taking great care of my car. He took the time to keep me informed as to each step of what was going on, which was tremendously helpful for my weird work schedule. You definitely want this guy on your side.They got my car in, kept me informed, fought really hard to get my insurance company to cover the issue (and they totally did), and made me feel warm and welcome as not only a customer, but as a guest. WOW!Thank you to everyone who had a hand in helping me out; I will never take my car anywhere else!
Marisol was wonderful to test drive with and everyone was great. No pushy sales tactics and they worked with me to get the exact car I wanted that wasn’t on their lot. It was a very smooth process through financing and their service department has been great after purchase. Highly recommend if you’re looking for a stress free car purchase!
Couldn’t have made a better choice that to have bought my car at this particular location. Mike Berry was wonderful, cared about what my needs were and took the time to demonstrate the vehicles attributes. It’s critical that we are given this attention to our buying needs especially when it involves our family wellbeing. Thank you Mike Berry for your delightful smile and attentiveness in all aspects of our journey of buying a car.
My experience was above and beyond, as per usual! I came in for a service appointment and asked to speak with someone about refinancing. After my many questions were answered, I decided to look into trading in my car. Mike Berry was the sales associate who helped me and I could not be any happier than I am right now! Mike was incredibly knowledgable, answered all of my questions without hesitation or annoyance, and was completely down to earth, friendly, and not pushy what so ever. This is the second time I have bought from Southwest Volkswagon and I am over the moon in my new CPO vehicle! I felt completely listened to throughout the entire experience and he helped to get me the best rate possible. I rate my experience with Mike a 10! Highly recommend for service appointments and any other car inquiries you may have!
Johnathan Crouch was awesome and the process was smooth and easy. Best experience buying a car in terms of customer service and speed of the purchase. Highly recommend!
Our salesperson, Jonathan Crouch went above and beyond to make sure that we were completely satisfied with the purchase of our VW. Great experience overall, worth the trip from North Fort Worth!
Every time I have dealt with the staff at Southwest Volkswagen it has been a pleasure. The facilities are comfortable and clean and the friendly staff are welcoming. Big thanks to Rachel for helping me find the car I was looking for and making the car buying process almost too easy! There is no doubt in my mind that I got a great deal on my new to me car, definitely would recommend Southwest Volkswagen to anyone looking for a new or used car!
The best experience I’ve ever had at a dealership before everybody’s so friendly they was on top of everything quality service they made everything so easy and was there every step of the way I highly recommend that you go there and see Marisol she is the best sales person I’ve ever met and Dustin the gm is a man of his word and Cotton there’s not enough good things I can say about these guys
Amazing service on my car, Rachel Dover was absolutely amazing in helping pick out my car, buy my car, maintain my car and get my car serviced. It might sound biased, but Rachel truly did an amazing job and I would recommend her to anyone that is buying a car. In fact, I have recommended her to my friends who are indecisive and need help finding their perfect car. Rachel is an amazing person and i am truly proud to call her my sister, she enjoys her job, she does her job well and she treats everyone like they are her top priority customer. Not only Rachel is amazing, but everyone there is amazing, they help you in every way that they can and they always treat you well and make sure you enjoy your stay. Every time I come into Southwest Volkswagen I feel an amazing atmosphere that lightens my mood because I can truly feel how happy everyone is to work there. Great business and would recommend it to absolutely anyone.
I had a wonderful experience with Mike Berry at Southwest VW. He was very knowledgeable and determined to help. I was able to ask many questions, and he worked with me on many things. I also found him very knowledgeable when it came to details about the cars and contracts. Over all I would recommend Mike to anybody who decides to go to SouthWest VW for a new or even used car. He will take amazing care of you!
Unprofessional, scheduled for a 15-30 minuteOil change @12 and been here for 3 hours so far and am being told it’s still going to take another hour. This is not acceptable. We schedule appointment so things like this do not happen. Will not be recommending this dealership to any family or friends. A referral is one of the best thing you can give someone. It will not be Volkswagen in Weatherford Tx.
Mike helped me get the car I wanted at a great price along with an excellent warranty that gives me peace of mind for years to come. The process was painless and he helped me feel at ease throughout the entire experience. Highly recommend!
Received a great price on a brand new GLI. No hassle, was in and out of the dealership.
Mike Berry provided a great experience for us! You can’t beat the price of this dealership and they worked with us to find the best price! Highly recommend this dealer.
The best experience
Such an amazing experience here, we will absolutely be a forever customer. We worked with Theo, he was patient and listened to everything we needed. Got it done and in a timely fashion! Andrew in finance was totally awesome while wrapping things up for us. We are so thankful for this dealership! 🤗
Just bought a car there, 2019 VW Atlas. Rachel Grover was excellent. They do everything through one person. I didnt have to see seven different people like most places. Very pleased and would recommend them ( as well as Rachel) to anyone.
We recently purchased a Ford Explorer from Southwest Volkswagen in Weatherford. Jonathon Crouch was our salesperson, and we could not have had a better one! He was positive and upbeat and even acknowledged and visited with our eleven year old son, which meant alot to us and him. There were a few things that came up during the purchasing process that were not his responsibility, but he handled them like they were and personally made them right. I highly recommend him if you are looking for a new/used Volkswagen or any preowned vehicle from Southwest.