Very fast, efficient and reasonable on price. Great place! If you have an issue stop by they’ll handle it!
Did an amazing job fixing my phone screen! It was done in about 30 minutes. He even worked with me to get a good price and he was so nice! He gave me a free screen protector as well! Will definitely be going again! 10/10 recommend!
After looking around to repair my phone they are the best place and quick to get your phone fixed with a reasonable prices and great customer service I highly recommend them. 🙂
Great prices and great people to work with. Would recommend to any family or friends
I had a great experience here. Thought I needed a battery replacement on my phone. Isa showed me that I just needed to make a few adjustments, instead of replacing an expensive battery. Didn’t charge me a dime. I will be returning here for any problems I ever have. Fantastic place.
Not going to go into it. Do not do business here. I brought a laptop here was lied to,charged for installing an upgraded drive. Was told twice they called me,which they never did. Showed up at the store and luckily I have computer knowledge. I had brought a desktop in previously and was told the motherboard was bad,at this point I doubt that was the case. If you need a screen protector for your phone or a phone case your probably ok but do not bring in any type of device for repair. Someone at the store needed me to expound, so I did.
These folks were awesome! I called 3 other shops in the area and Tech Authority had the best price. They had my screen fixed and ready in 45 minutes, and they have a 90 day warranty. Friendly staff too!
I love going here only because thats where all my Wish stuff comes too. But the girl, dont know her name, behind the counter is just a real wiz about phones also. The guy is also very nice.
Isa took care of us very well. The customer service was great. The prices for phones and accessories are reasonable. I will be back for any of my phone needs.
Very nice employees they take care of you like you were family
Yes very fast good service I recommend this place to anyone if you ever need your phone fix the screen they will do the job
I love the people at Tech Authority they are very polite, helpful and knowledgeable. Currently they have the cutest little battery operated vehicles onsite just in time for Christmas ⛄🎄 if you know anyone with a small child this would be the place to get a little Lamborghini, Mercedes, Land rover, Jeep, or motorcycle. Call them for prices.
Never post reviews on Google or anything for that matter but I just wanted to say: DO NOT GO HERE. I had a Lenovo that was misaligned and they told me that the cost of the repair would be more than the value of the laptop.. I took it to another repair shop (Edge Phone Repair) in Friendswood and they repaired it for me for $100... these people at Tech Authority are clowns with their business being the joke.. I cant believe scammers are able to operate a business LOL
Quick and great results.I purchased a Samsung Note 9 from someone to find out it had some issues being activated along with the wrong service provider for myself. However, I called Tech Authority and they were able to look the device up over the phone and confirm that they were able to fix the issues. I setup my workstation as they asked via messenger and they were not only able to remote into my phone from my home, but they fixed both issues and I was able to use my new phone immediately.They saved close to $1000 and would recommend their services.
It was great, the people working were very respectful and they fixed my phone quickly, and now my phone looks like I just bought it.
The guy there was really nice and helped my out with my busted screen. Very fast and good price
I needed my screen repaired and they got it done in 20 minutes. These guys are great.
Great service! The guy actually stayed after closing to fix my girlfriends phone!👍😎I’m out the dog house! LOL
BEWARE BEWARE BEWAREI would have given them 0 stars if I could have. This place is awful. Took my phone screen (cracked) to get fixed. $149 later it was fixed cool! the guy who I assume was the owner told me it was under warranty as long as it wasn’t cracked...Fast forward to Two weeks later my entire screen turns black I can hear on it but you cannot see the screen at all. I take my phone in that had previously been fixed two weeks ago and he took it to fix it again since it was under warranty gave me a quote of two hours. Two hours goes by I go back he is not there the girl that was there had no idea the phone was needing to be fixed then proceeds to call said owner and the owner said it was not under warranty because I had dropped it… He assumed that I had dropped it because there was a scratch on the outside of my phone where he had previously fixed it from the drop before… I fought with them for four hours to get a new screen that was #Warranty because it was the LCD screen underneath and not the actual screen itself.During those 4 hours this owner refused to take the girls calls who called several times avoiding her bc he knew I wasn’t leaving without a new screen. FINALLY another guy who shows up at the store looking for him asks if he was there the girl said no so HE called and the guy answered right away the other guy said he was at the store. Now girl calls back again and now I guess he felt obligated to answer.The only option he gave me was to let him send my phone off for 2 weeks to whereever and I told him no I need it now.Fast forward for another hour fight with them I told her “he told me the screen was under warranty as long as it had not been cracked” she said word for word “ya, sometimes he just says what he doesn’t mean” HOW IS THIS RIGHT?!?Eventually she felt bad enough for me they replaced the screen BUT another month goes by with this new screen and this LCD under is also shorting out.... took it to a new place in the mall which was actually only $100 and she opened up my phone the screws were missing along with the film the screen comes with that was never removed underneath causing my screen to break!BEWARE of this place
Great customer service!!! Repaired my phone quickly! Very friendly! Highly recommend!
My buddy referred me to this place to fix my Pixel 4a that had a software issue and broken screen. I walked in when it opened at 10am and spoke with the owner about my issue with the phone. While he wasnt aware of the new 4a model, he called around for parts and got his tech to take a look at my phone. He told me he would need 30 minutes to troubleshoot and give me a cost estimate. After 10 minutes, he walked out of his store and to my car with my phone with the software issue fixed and NO CHARGE. Cant beat that kind of service and price. I will be back when I have any other phone issues. Big thanks to the shop owner.
Service very very good customer service very helpful and informative definitely recommend
After shopping around with other companies, Im so glad that i choose to take it here, Hanna was amazing and fixed both a bad charging port and back glass on my Note 10 plus, without charging me an arm and a leg to do it. I highly recommend this place to anyone looking to get cell phones fixed. I definitely know where Im going in the future if I need anything fixed.
Great experience, quick and easy. Would recommend to anyone!
Great place to get your electric products fixed at the best price
Hannah was AMAZING! She literally was done with my phone in a matter of seconds! Fast, friendly & great customer service! Definitely recommend her at Tech Authority!
There was not alot of things but the showroom floor was AWESOME I came in to pick up an item i had purchased from Wish and to my surprise they had a little jeep and a big jeep a ferrari and motorcycle all for kids. They are remote control while the kids are seated they bluetooth for the sound system it was awesome and as I was?with my Daughter And Son in law. They came inside and WOW. My grandbabies are gonna have a nice surprise from Santa..lol so even if you cant picture completely what Im saying just go in there the staff is AWESOME and it is a very clean place .
Very awesome place for a great price I highly recommend!!
Great experience...I usually don’t write good reviews because I don’t want to recommend a place and then someone go there and not have a good experience......With that said this is the second time I have been here and both times Hannah knocked it out of the park with bases loaded, Grand-Slam, so I am comfortable recommending anyone with a phone problem to take there phone here and you wont have any regrets. The whole experience was exceptional from the moment I walked in the door with a broke iPhone and a frown on my face until I walked out the door with a fixed iPhone with a smile from ear to ear. Place was very neat, organized, and most important appeared and smelled to be clean and sanitized. Both times Hannah assisted me and both times after assessing the damaged phone and prior to making the repairs she went over the repair options with me as well as an estimated cost. Both times the estimate was spot on as well as the price was lower than other places I called after the fact just to confirm the price was as reasonably low as I thought they were. I will tell on myself, prior to coming here I had a coworker that said he could fix/replace my cracked scream and digitizer and I got the phone back from him the screen was no longer cracked but the phone would get stuck at the apple screen when turning it on. I had a friend recommended Tech Authority so I figured I would give them a try and not only were they able to get my phone back up and running, Hannah also caught and fixed my coworkers my mistake of gluing the home button down which over time would have broken it and rendered this iPhone unsalvageable. Bottom line is if you want your phone fixed, fixed right, in a timely manner, at a fair price, with no surprises, in a clean environment, and deal with friendly respectful service techs, then look no further Tech Authority is the place you need to be. Hannah thanks again for job well done, you are defiantly a valuable assist to Tech Authority and have my business from now on.
This place does it all. Everything you need in a mobile service company. They have all the accessories you need at unbeatable prices as well! Will continue to shop here locally.
Rocky is amazing at what he does. Hes trustworthy and honest, also very professional which is a rare quality to find these days in business. He helped me out with my issue regarding an IMEI problem. Highly recommend him to anyone! You can rest assured when Rocky is handling your phone issues!
Rocky did a great job selling me an iPhone XR at a good price. He was nice and provided excellent customer service. The only thing I will say is that I was sold an iPhone that was giving me problems initially and didn’t check it throughly. Make sure to check if your phone is compatible before buying anything! I appreciate Rocky working with me and having the patience that he did to fix this issue. Also got a screen protector on for my brother and did an awesome job. Will be coming here for any future phone issues!
Hannah fixed my iPhone SE fast and for a great price. Highly recommend!
Hannah is a great person and a great Asset to the company she’s always making Recommendations on phones and phone cases.... I bought 3 I phones and one of the screens broke and she charged me 60 when most places go as high as 100..and it only took her 20 min to change the screen. her Prices are Fair... I have never been disappointed. I give this place 5 stars. I will not go anywhere else. Ty tech authority.
Very trustworthy business! I have come here for several needs over the past 3 years, and I have always had great service. Hannah did a great job with my sons phone today.
I had my macbook repaired (new hard drive and battery). I was told my old battery was not holding a charge well and they would order a new one. After receiving the laptop back I check the cycle count of the battery and it had almost 700 cycles already. New batteries have less than 100. They either didnt even replace it or put a used battery. This was very dissappointing. The SSD they put in the laptop was less than $30. Seems I got taken advantage of because my bill was $180.oh well,live and learn. Never again.
Rude to customers and expensive service. The people there have to be in the right kind of mood to help you and if theyre not they act like its not their problem.
Hannah helped my dad restore his phone and did a great job getting all his info back!
Was recommended by a coworker to take my phone to Hannah and I have to say that she did an unbelievable job in 15 minutes. Fixed my phone in a jiffy. Thank you Hannah for an amazing job!
I called a few shops to get my s9+ carrier unlock, and many were quoting at $90 & $100 with a ETA of 1 or 2 days. I called tech authority and they quoted me at $40 and that it would be done in 10 minutes. I went there got that taken care of in 10 minutes! I was shocked! Great service and great fair prices. I will be coming here again for sure!
Worked with Rocky who got me squared away with the money first then he connected me to Victor. Victor did a quick and awesome job getting my note 10 plus back in working order and contract free!!! Will use this service again very soon.
Purchased an iPhone from Tech Authority in Feb, 2018 and it worked fine until Aug, 2018 and then got blacklisted. Turns out the initial owner filed an insurance claim, didnt return the phone to AT&T, and it ended up at this store. Ended up paying $100 for another phone and screen protector at Tech Authority. Was not our fault then phone ended up blacklisted. $100 was cheaper than getting another phone from Amazon but still feel we should have got a free replacement. Be careful!!
Hannah and Rocky are the best. They give quality work and good prices.
I am very pleased with the great customer service I received. I travelled all the way from the west side of town and I can truly say that my trip was well worth it. I definitely recommend Tech Authority for anyone have cell phone issues. Great job! Keep up the good work!
Great experience! Service person was very helpful. Suggested alternative to repairs which could save us money. And offered to fix it now. Would strongly recommend
Very professional and very helpful. will do recommend rocky to others. helped me with my note 10 plus and got it in working order. cant thank you enough for the help.
Great service. Quality customer service. Got my iPhone unlocked within four hours at a great price.Located super close to i45 so its very convenient. Would recommend for any unlocking services.
Amazing merchant! Full of moral values and high level of integrity. I always look for them and they always takes care of my phone issues. Have been doing business with them online for over 2 years!Proof; there are very honest people still around, lets hope we can all learn from them!
Had an issue with my phone and needed it unlocked. This company was the only one that could do what I was requesting. They were courteous and very professional even after I ran into additional issues they stayed with me to the very end. Anyone needing cell phone unlocking services should definitely try them first. I recommend them 100%.
Amazing service and never fails at fixing my phone. Doesn’t take long and the employees know what they are doing! Amazing deals and much cheaper than taking your iPhone to apple!!!
Fast service and reasonable price. Very knowledgeable and professional. Needed Help once again and found them as expected very professional and courteous. I would give 6 stars if I could!
Horrible place to get your screen replaced at. I have an iPhone 7, and they messed up the first repair and then the second! They wanted me to leave my phone overnight for a 3rd repair after waiting 1 1/2 hours. I had them give me a refund & put my cracked screen back on and on my way back home they call me and tell me they forgot to put my camera on! I had to wait AGAIN making it 2 hours with no fixed screen and they permanently damaged my home button & it no longer works. I asked to speak to a manager on the phone and they never called back. Manager left new employee in training by himself at the store & to fix my phone. Worse customer service ever and train your employees better! La Porte China Wok fixes for cheaper and is more professional and efficient.
Great Service and great prices. My wife had a phone fixed at another shop close by and every-time I look at her screen with my polarized glasses outside I have to turn my head sideways or take them off to see the screen. I asked Rocky if his glass led repair would do that and we tested them out and they are just like the Apple screens you can see your screen with your sun glasses. OverallGreat PricesGreat service less than Apple turntimeGreat Quality ScreensThanksMatthew Hyde
Great Customer Service! Attentive to our issues and resolved them quickly! Extremely Satisfied and Highly Recommend TECH AUTHORITY! Hannah went above and beyond! THANKS FOR FIXING MY iPHONE!
IMEI unblacklisted was just so easy, Victor just took care of everything for me. thank you so much. Highly recommend him for future phone issues Everyone!!
Rocky was amazing. I did a clean IMEI change and unlock and it was$110 well spend compared to my alternitive. I recommend this sight and servie as well as Rocky to anyone needing this type of service.
HOUSTON we have a problem!! Well not for Tech Authority! My iPhone 10 took a hard fall resulting in shattered screen. Same day I had the screen replaced. Y’all I highly recommend them for any of your smart phone issues!
Amazing service, very fast and reliable work! They addressed my issue, and had my problem resolved in less than 45 minutes! Would highly recommend them to any of my friends! Thanks Rocky and Victor!
Used them multiple times for various phones. Super easy to work with and very fast turnaround on things! Highly recommended.
I used this site to unlock my google frp my galaxy s7 edge the process was easy and Rocky was prompt and a great help everything is done remotely from your house making it extra convenient. At first one can feel skeptical regarding these types of services well this site does it right. And prices are reasonable, would highly recommend
Did the process on line of unblacklist removal for a Samsung s10. Service was fast, tech was polite, and it word exactly as advertise. Overall great experience work recommend this site over any of the other ones hands down.👍
They did it in 10 to 15 real fast they hooked my s9plus up thank yall so much
Fixed screen fast. Phone was water damaged and the screen quit working again. These guys popped a new screen in no charge. Awesome service. Will recommend and use again!
Great customer service, good prices and quick service
Rocky was professional, courteous, and quick. I wish I had found this place years ago. I would have saved so much.
My screen was constantly balking and getting locked on my iphone 6+. Figured I needed to get new phone, but stopped by shop to get opinion. Rocky diagnosed the problem without looking at the phone and replaced the screen ($50)while I waited (about 15 minutes). He also put in a new battery for the same $29 price that Apple is offering with a 6 week backlog. Its a very clean shop with tremendous service. They also sell used phones in good shape so I may consider that at some point.
Great service.. when the others failed, these guys got the job done. I am very satisfied and would recommend their service to everyone!! Thanks again.
Wow what can I say? I had my doubts at first but Rocky and Victor totally changed my mind after they got my S10e off the blacklist. Ran into a little a little road block but with a little brainstorming on both ends we were able to get it done, and dont let me forget this was done remotely. Yep you read that right you can be anywhere a windows pc and a stable internet connection and these guys can help you out! Thanks again I will definitely be a return customer should the need arise.
Had a few problems initially at my end setting up, but Rocky persisted. Phone working well now. Great service. Good value. Thank you.
I did the process online and at first I was very skeptical. I didnt know what to expect. But the technician walked me step by step through the whole process, and not with one phone but two. Overall it was a speedy process and excellent customer service!!
This is my 3rd time using a Tech Authority for my iPhone screen replacement. They are great, quality work, speedy and very nice. I won’t consider going anywhere else.😊
If I could give Tech Authority 6 stars I would. They are fantastic at sticking with a challenge until it is solved.
Amazing service and great prices. All the staff is very knowledgeable and helpful. Hannah was especially awesome and helped fix my iPhone
Hannah did a great job helping get my screen fixed! Service was fast and friendly.
Extremely good customer service and very fair pricing. Best phone repair place I’ve ever been to. 10/10 recommend.
Really legit business!!!! Super friendly tech. He e even wrote me after hours to finish up. Thanks Rocky!!!!
Can’t beat the service and the price!!!
Great place. Always helpful and does a great job. Go see Hannah!!!
Had Rocky as the tech working on my phone. He didnt give up until it was fixed! I highly recommend using Tech Authority. Fast and excellent service.
This was a really fast and good experience. Worth the money and all. You can trust them totally. Don’t doubt them because you think they are are corny or anything like that. They are honest great and friendly. If they can get my problem solved they definitely can get your problem solved too!
Great tech and repaire place. Very trust worthy ppl and pros at what they do !
We have used this company several times and have been very satisfied with their customer service and quality work.
I am very pleased and I highly recommend their services for all your cellphone repair needs. Worth all your money. If you want something done to your phones right, they are the ones to do it. Awesome!!...
Never would have heard of this place if it weren’t for Groupon, got a great deal on my screen replacement. Angela was super nice and quick and gave me a screen protector for half off with the repair and put it on for me! I’m telling everyone about this shop now!
I’ve gone here to get both myself && my son’s iPhone screen replaced. Got mine done today in 20mins! Recommend to all!
Excellent, Prompt Service as advertised! Swapped out an IMEI on a Note 9 remotely in a matter of minutes. These guys are the real deal!
Mobile Accessories, and related item.also pick up place for Wish shopping
Quick and fast like I was expecting more then 3 days to have the iCloud unlocked but I was wrong it only took two days I recommend this to anyone who has trouble with carrier lock and iCloud lock
I’ve used Tech Authority since 2017 for iphone battery replacement, failed speakers and cracked screens. Recently accidentally turned off my screen visibility, but thought the phone had crashed after a 20’ drop ... the technician listened to my story, touch a couple of icons and restored the phone in 30 seconds as a courtesy with no unnecessary work. They are very honest, thorough and affordably competitive. I highly recommend their services.
Awesome 5 stars!!! I look forward to doing business with this company again. Great Service!!!!! Thanks Rocky!!!!
I got the screen on my daughters phone fixed. The service was super great. He was fast and very polite. I highly recommend.
Awesome and quick service and way cheaper than bringing it to Apple for repair!! Great customer service as well 5 Stars!!!
Fixed my iPhone screen very fast and for cheap price. Great place, recommended to all!
This is a great service I bought a phone from someone on the internet and it worked for a day then he reported it lost and I was gonna be out $600 but thanks to this company they saved the phone and I am able to reactivate it with my carrier. It was even easy to have done they do it for you just follow their instructions and everything will be fine.
Great price and very attentive service. Got my iphone broken 6 screen fixed in 20 mins,for the cheapest price in the area for $60. Most places charge at least $100. Additional life time screen protector on top of that for $10). Highly recommended! Very happy with overall experience here. Will come back.
First off let me start by saying that I am the most SKEPTICAL person in the world, and I fully EXPECTED I was going to be SCAMMED by this IMEI Service that IMEI / Tech Authority provides. HOWEVER that IS NOT what happened. To my complete and utter SHOCK and SURPRISE they actually did what they said they were going to do. Thanks to them my BLACKLISTED GALAXY FOLD is no longer BLACKLISTED. It took them about 24 hours to get it done, which again I was so skeptical about. BUT, they did it! They actually did it. I would not hesitate to use them again! AND I RECOMMEND them to anyone for BLACKLISTED IMEIs. THEY ROCK! Victor and Rocky both did the best they could! When you think about using their service dont hesitate! They will take care of you! I will not ever use anyone elses service. This is the only place I will ever go!
My phone got water damage badly and the Tech did everything to fix it eventually he made it work just about to save my data then he offered me another iphone 7 for a reasonable price we got a solution for it. I highly recommend will do business again thank
Lost the use of my phone and discovered it was due to being blacklisted all of a sudden. Had bought the phone last year with no problems off Craigslist. Same happened to my wifes phone some six weeks ago under similar circumstances. Called IMEI Authority for his input. Id read horror stories about other places and called this place as a last resort. Either it works or it doesnt and Im out the money... It turned out to be well worth the risk as my phone works flawlessly and I upgraded the Android OS to the latest since then. Followed up with the same procedure on my wifes phone and ditto for the results! This phone was not cooperative at first but the tech was determined. Typically takes a ten minutes max to get the job done. Rocky is THE MAN! THANK YOU VERY MUCH, SIR!
Hannah is the best she fixed my phone and she was fast!😁👏
Awesome job and great experience here always! Thank you hannah !!