These guys go above and beyond to make sure they take care of their customers. Both Todd and Lynn were extremely professional and helpful. They support the community they serve and truly want to take care of their customers. Thank you much Todd and Lynn for finding us the watches we needed. I and my wife both wear our watches daily with pride and joy. You guys are the best!
Had a great experience with Lewis Jewelers today. I had ordered a Datejust 41 in December 2020. Knew lead times were long and not expecting to receive until sometime in 2022. Erin was my sales person and she always kept in touch with me to update on status. She was very helpful and kind. I greatly appreciate her. I would recommend Lewis Jewelers to anyone. Thanks Erin and Lewis Jewelers for a great experience.
I was assisted by Lori in trying on some Tudor watches. She was inviting and warm. I dropped off the wedding ring to get it polished and get the scratches fixed. I came to pick it up today. WOW! It doesn’t look like the ring I bought 7 years ago! Completely brand new. It even looks like a platinum ring even though it is white gold. Overall, just an incredible experience and the price you pay is worth it.
Bought two hard to find Rolex’s here when I had lost all faith I would find them. Excellent and knowledgeable staff.
My husband and I had a great experience getting our wedding rings repaired. The service was amazing and so friendly! We will always get our jewelry from Lewis Jewelry!
Very nice store and extremely courteous staff! Anaeli was very helpful. Look forward to my next visit.
Went in for an engagement ring and Brittany Gilbert helped figure the entire thing out within an hour. She, along with the rest of the staff, was very professional and very helpful. They have great knowledge and suggestions that helped me zero in on what I wanted for my girlfriend. What an incredible experience.
I had a wonderful experience at Lewis Jewelers. I was being indecisive about which Rolex I wanted and Todd and Erin were not only extremely patient, but they took the time to explain the differences in the time peices so I would love my purchase. I love my Rolex and would highly recommend Lewis Jewelers. Thanks for everything!
Amazing service with knowledgeable and friendly staff. I’m not a million dollar customer but have always been treated like one by the wonderful people at Lewis Jewelers. After an extensive search Lewis got the exact watch I’d been looking for in just a couple months when most dealers said the wait was several years! I would gladly travel to Houston from California to do business with them again.
Always look forward going into the store they always have wonderful selections! Everyone is always so friendly
10/10 recommend Lewis Jewelers to everyone! The staff is super nice and so great to work with!
Fantastic service, our products (custom made pins and pendants) look so good. Very happy with the results!
The store was pretty, the staff helpful. I got a watch battery replaced. I have a VERY expensive watch so paying the $25 to replace it, though I thought a bit pricey, seemed ok.They took a picture for their records without my permission, described it as worn and made no attempt to clean it. I have used a different local company in the past who cleaned it for free and was 1/3 of the price.
I was greeted instantly upon arrival. I was there to change out my battery in my watch. Analei handled it very quickly as well as showed me some Omegas that I was looking at. Great experience all around! Thanks Lewis Jewelers and thanks to Analei!
I did not realize until my last visit to Lewis that Todd, my usual client advisor, is the MANAGER! I was also fortunate to meet Mr Lewis, who added to my Rolex knowledge base.. I feel like a VIP every time I am there. For fine jewelry in Houston, with an amazing selection, there’s no comparison.
Lewis Jewelers Where Can I Begin This Is The Most Underrated Authorized Dealer In The State Of Texas ! Don’t Get Me Wrong They Are 5 Stars On Every Platform For A Reason But Man These People Are Amazing And Extremely Genuine ! They Never Make You Feel Uncomfortable Or Not Worthy Of These Precious Items Like Some Other Rolex Dealers ! I Highly Recommend Erin She Is Extremely Knowledgeable And Will Take Care Of You Thru Every Step Of Your Journey !!! PS I’m A Customer For Life And Have Bought Quite A Few Of My Grails To Start My Collection That Will Be With Me For Life And Then Passed On To My Kids Like My Father Did For Me.... Thanks Again Erin And The Lewis Family With LoveJoshua W
The very best in Houston. Exceptional ownership, prices, quality and service. Erin is fantastic!! Would not shop anywhere else!
Just purchased my first Rolex from Lewis Jeweler. Anaeli, my wonderful sales Rep., has been in contact with me for many months. We have been patiently waiting on a particular watch, in a particular color. Throughout the wait, she has given me several tempting options, but I really wanted my original selection. I couldn’t have asked for a better Sales Representative to go through this process. Anaeli is very knowledgeable about all the products, and her attention to detail made the whole process amazing. I am so glad I waited for the exact watch I was looking for, and I am extremely happy I chose Lewis Jewelers as the place.
They are always so kind and thoughtful. They continuously go above and beyond in their service.
We have been customers for several years. Recently a lack of communication threatened that relationship. When brought to their attention they went above and beyond to correct the misunderstanding. I could not recommend a jeweler more highly!! Also they have done spectacular work for us in recreating my wife’s grandmother’s wedding ring. Phenomenal!
I have been a customer for several years. Lewis Jewelers has amazing knowledge and customer service. They are very professional. They have an exceptional selection. Lynn helped us re-purpose my mothers wedding ring into a necklace for our daughter. It tuned out wonderful!
Lewis Jewelers! What can I say? From the moment you walk in, they make you feel like family. You’re not just another client to them and they genuinely care about your experience and purchase. I’ve had the pleasure to work with Erin on many purchases for my wife, my son, my daughter and even a few things for myself. Erin is second to none in customer service and she treats me like her best client every time I walk in. The no pressure salesmanship is amazing and I would recommend anyone looking for an engagement ring, jewelry or their next Rolex to Erin at Lewis Jewelers!
Great atmosphere for shopping for any type of jewelry. Went in looking for a timepiece and Tod was a great help, very knowledgeable. If you’re looking for anything ask for Tod!
Beautiful store with an amazing staff! They continue to amaze me.
We just left Lewis Jewelers December 23rd and all I can say is superb in customer service, professionalism and quality amongst jewelry and people. Todd your human factor, integrity and willingness to help us were truly remarkable in the way of service. Thank you for earning our trust in the way in which you handled our diamond/transaction. We will see you and Lewis Jewelers again soon! All of you have a Merry Christmas!
Lewis Jewelers is the classiest jeweler in town. We have been clients over the past 15 years. They have the highest quality diamonds and most qualified people working there. They are knowledgeable and helpful. I have purchased jewelry and had repairs made there as well. I am always satisfied. No other place compares in the Clear Lake and surrounding area.
I had run into one issue with Lewis; but they went out of their way to make it as right as humanly possible. I was very impressed with the way they handled themselves after a mistake was brought to light. I believe they put alot of heart into their business and it shows. The manager Todd especially impressed me with the way he conducts business. The staff is very friendly, business is clean, and their repair service is very fast
I recently had my first experience at Lewis Jewelers in Clear Lake, I was in the market for my first craft watch and hit a home run working with Lynn! She patiently guided me through several brands and I settled on a beautiful Breitling.I highly recommend working with these folks, first class all the way!SN
People are super friendly staff and they always gets me any watches i need
Wow amazing job! I walked in last minute to get my husbands wedding ring engraved. They finished it in less than 30 mins while I waited in the nicest lounge area.
I recently purchased a Rolex from Lewis and the customer service is the best. Erin was able to help me get a Rolex sport watch that i have been looking for so long. She is extremely knowledgeable and honest. I highly recommend coming and asking for Erin.
First off, the entire staff is friendly and courteous...always. Secondly, Anaeli has gone out of her way to make my Lewis Jewelers experiences, exceptional! She has earned my business for the foreseeable future. Stop in and chat...you won’t be disappointed.
They do really great work and very friendly
Excellent experience purchasing a luxury watch from Lewis Jewelers!Good customer service and the sales team was quick and to the point in getting my watch bracelet sized down, and getting me rung up and boxed up!
Always such a positive experience when you go there. Lynn, is always so friendly, knowledgeable and professional. There is no better place to do business with for your jewelry and time pieces.
This is possibly the best customer service experience we’ve ever had thanks to Lynn and Erin! We were looking for a specific item and their selection surpassed our expectations! We will definitely be shopping here again in the near future.
Really nice store with a wonderful selection of jewelry and watches! Really great experience working with Lynn Lowry there. I live close to 30 miles away from this store but well worth the drive in my opinion. Highly recommend!!!
I recently had the supremely pleasure of working with Erin Berry and Lewis Jewelers. I have encountered some great sales professionals through the years. However, Erin (by far) is best for which Ive ever dealt. Truly, Erin cares about people, not just customers, and her level of attention and concern shows through. I will absolutely be back - thanks, Erin!
I had a couple rings repaired because the bands broke at the sauder point. They were ready early and looked brand new! The staff was sweet and helpful as well. Thanks yall.
Great Jewelry.Great People.
Very knowledgeable and helpful, my order arrived in record time. Great experience, kudos Lynn!
We love Lewis Jewelers! Erin and Todd took great care of us!!! My husband purchased me a new wedding ring from a local big name jewelry store and after dealing with that disaster for nearly a year we were worn out, disappointed, heart broken, and outright OVER wedding rings. Lewis Jewelers came highly recommended by a friend so we went in and met Erin. She is so super sweet and showed us a number of loose diamonds until we found the absolute PERFECT Forevermark Exceptional diamond! Todd did everything he could to make sure my husband was happy with price and comfortable knowing he was purchasing a quality piece! We have been blown away by the quality and beauty of our Lewis ring vs what we were getting from that other place. Thank you, Erin and Todd for making this experience so much more enjoyable we are forever grateful!
Thank you to Tod and your team! The service I received today was top notch and I would recommend Lewis Jewelers to anyone looking for luxury time pieces. Not only were you and your team knowledgeable and friendly, but prompt and accommodating. I cannot say enough about the service today. Excellent job!
Drove in from galveston! nice place but advertizes nomos glashutte but the store doesnt carry! we can order it How I am I going to spend $4000 on a watch without seeing it!
Had an amazing experience designing my dream wedding ring with Lisa! It couldn’t have turned out more stunningly beautiful!!!!
Always a great experience at LJ. Very friendly staff and great customer service. Special thanks to Lisa and Anaeli...
I am very happy with my recent purchase from Lewis Jewelers, and special shout-out to Anaeli who made the purchase of my watch easy and quickly. I would highly recommend Lewis Jewelers to my friends and family.
Had a chain made for my son. Very helpful in finding something durable but not too expensive. Suggested adding a jump ring so it could be worn as he grows and do not charge for it. Great customer service!
Very nice and helpful.
This is by far the best watch buying experience Ive had. The salesperson, Erin, went above and beyond to make sure i got the watch I wanted and that my watch buying experience was awesome. I definitely recommend this place to anyone looking for a high end watch and will definitely be coming back for all my future purchases!
I had the pleasure of working with Erin Berry on July 29, 2020 on the purchase of a watch. Im not one to write reviews, but the customer service I received was top notch so I had to sit down and do so. If you are in the market for a meaningful piece of jewelry you wont regret shopping at Lewis Jewelers with Erin! Excellent experience!
Brittany and Erin were so helpful. I would highly recommend them to everyone.
We had a great experience at Lewis Jewelers!We were greeted by a young lady who directed us to one of the sales associates in the store to help us find what we were looking for.We were looking to replace my engagement ring and match it to a wedding diamond band I have, for our 25th wedding anniversary this year.As we started to look we noticed one particular ring style and I liked the fit on my finger; so, I decided to try it on. It fit comfortably. I did try a couple of other rings that were quite beautiful to compare to. We ended up choosing a ring that was on sale at 50% discount and the diamond to be set in, at 40% discount. It was quite a buy! We are excited and can’t wait to see the ring.Lewis Jewelers also provides services to repair jewelry. They did a terrific job on my pearl earrings and ring.Thank you Lewis Jewelers for making our experience very memorable!Lewis Jewelers also repaired a couple of other jewelry pieces
Lynne was an exceptionally friendly and knowledgeable associate. Every time I have visited Lewis Jewelers, the entire staff has been helpful, kind, and courteous. You will ALWAYS receive superb customer service and be made to feel like you are their best customer!! Honesty is one of the many attributes of Lewis Jewelers. Their selection of fine jewelry is second to none. This is definitely the place to go for jewelry purchase or repairs!!.
Lynn Lowry is amazing! 10/10 service.
We have been visiting Lewis Jewelers occasionally for a while now. Lewis offers a wide selections of jewelry and timepieces ranging from G-Shocks to Omegas and other high-horology/in-demand/popular watches. Besides their merchandises, you will receive the warm Southern Hospitality from their friendly staff. I have purchased gifts for my wife and family in the past with the helps of Erin, Todd and others... They are very knowledgeable in their jewelry and timepieces. Ive always feel at home when I walked through the door and greeted with a smile from the receptionist to the security guard.I like to support our local businesses and the Team at Lewis Jewelers have done a great job in helping our community through Hurricane Harvey and other disasters in the past. Kudos to the Lewis Family for all the things they have done to give back to Houston.If I could I would give Erin 6 Stars...
Lynn provided excellent customer service, she is very knowledgeable and answered all my questions. We will definitely be back for our future jewelry purchases.
This store will forever be my official Jewelry store. Coming in you are always welcomed, no discrimination on how you look or dress(like the time I had a bad experience at the Tiffany and Company store). Anaeli our jeweler was so kind to us, she immediately attended to us. Even after we were unfortunately not approve for a ring the first time around; she kept us updated offered us different options, overall just a great persona. We came back of course specifically back with Anaeli, and got exactly what we wanted! Wonderful experience, I’m beyond happy with my Diamond!
The customer service we received from Erin was beyond amazing! Thank you so much for helping my fiancé design my dream ring!!!
Head to the Clear Lake location and ask for Erin’ she is so knowledgeable and helped me create a stunning ring!
What a great experience!!!! I dealt with Ms. Lynn on a couple purchases and would highly recommend stopping in and meeting her. She is very knowledgeable of their products and gives great advise about your next purchase. Lewis Jewelers will be my permanent place to shop and buy high end jewelry.
Great service at this store. I went in a few different times looking into some watches. Erin worked with me and was always very patient and helpful. She ended up ordering a watch for me that was on backorder and called me as soon as they got one to let me know I could pick it up at my convenience. I’m very happy with the watch and the service that I received from this store. Would definitely recommend Lewis Jewelers.
What a great experience! This place understands what great customer service is. I was treated like family the moment I walked in. Lisa helped me pick out a beautiful diamond for my girlfriend’s engagement ring as well as my first luxury time piece. Thank you for making the end of 2019 a memorable one. I will definitely be coming back.
Very helpful staff, treated me real well
Erin helped my fiance pick out my engagement ring. It is perfect. We went back to pick out his wedding band. Erin is very knowledgeable and gave us great advice regarding the different designs, styles, etc. The store is beautiful and the service is impeccable. Highly recommend.
Lewis Jewelers is a great local jewelry store. I just acquired a long sought after Rolex watch. The market for Rolex is really difficult right now, but they honored my request and after a wait, the watch was mine. The sales people are knowledgeable and great to work with. They sell many higher end watches and Im sure Ill be back. Thanks to Lynn for a smooth transaction.
As you walk in to Lewis Jewelers, you get the feeling that you just walked in from Rodeo Drive. The store is gorgeous.The atmosphere and staff are very welcoming.I love the selection and how the staff always makes me feel special.Lewis Jewelers in an authorized Rolex service/ repair center. This is quite a distinction. I have had two watches serviced here and the results have been nothing less than perfect.Slade, Todd and the entire staff are the best.LJ, thank you for being part of our community.
Very pleased with my experience! I had been looking for a particular Rolex watch which was extremely difficult to find. Lynn, with Lewis Jewelers, was very patient and helpful. It took some time before one became available and she immediately contacted me. I could not be more pleased with the care I received!! I would strongly encourage going to Lewis Jewelers. They have a wonderful selection of watches from G-Shocks to Rolex, engagement rings to fine jewelry. I visited on many occasions, while waiting on the arrival of my watch and I was always treated very well. Thank you Lynn and the gang at Lewis Jewelers!!
I have been to the store 3 times and had great experience each time.As soon as we walked in we were greeted by friendly, upbeat staff. We got friendly greetings from everyone, from the security guard to the manager. My kids enjoyed cake and tv which allowed us to concentrate on the things we were interested in.It is just simple, old fashioned customer service but its not always like that when you go to some of the other high end jewelry stores.We just looked around the first time we were there and Lynn spent a lot of time with us and patiently spoke to us about things we were interested in.She is very knowledgeable and extremely down to earth which made it a very enjoyable learning and shopping experience.We shopped around a lot but ended up going back to Lewis Jewelers twice and bought 2 items from them because their huge selection of jewelry and watches and their great customer service.We would definitely go back and we highly recommend them to anyone shopping for high end jewelry and watches.
I had a great experience at Lewis Jewelers. Erin Berry was very helpful, professional and got me in and out in a flash. Highly recommended.
For that special gift I find Lewis jewelers to be best of the best.
We went to Lewis Jewelers in Webster on Saturday, July 25. We were looking for an engagement ring and were assisted by Anaeli. Anaeli was very knowledgeable and helpful. We found the perfect ring and did not feel pressure. It was a great experience and I highly recommend Lewis Jewelers!
Excellent service. Lisa was extremly helpful and nice. Would come back again.
As usual, outstanding service! The last time my Tag Heuer needed a battery, I brought it to a place across Bay Area Blvd. It took weeks as they sent it off site. This time, I decided to go to Lewis Jewelers. They installed a new battery, inspected the watch and pressure tested it on site in about 15 minutes.
Had a wonderful time looking at all the beautiful things in the Clear Lake store. They have a knowledgeable staff that are ready to help you find just what youre looking for. My husband and I have been very happy with the wide variety of designers finding things in any price range we were looking for. Ive also been very impressed with the customer service-top notch!
Got my first Rolex from here and got great customer service. Will be back to buy another or 2
Great experience as usual. Erin and team were very helpful and quick!
I came into Lewis Jewelers to purchase a diamond for my Grandmother’s wedding ring.Working with Dora was a wonderful experience, she stayed within the financial limits we wanted but more importantly she was able to recreate the ring for me. I couldn’t be more pleased with their work. I highly recommend Dora to anyone looking to purchase a quality piece of jewelry!I have found our new Jewelry store for all our jewelry needs. I love the shows they bring into their store, I have met local artists and those from far away, it’s never the same store on any given day!Thank you Dora and Ti! The incredible work Ti does is amazing, he is a master! Ti is their full time jeweler, he is like none other!
Very helpful and super friendly as soon as you walk in. Went in to get my prong fixed on wedding ring and came out with a cute pair of Lagos stud earrings. Will definitely be back to shop for more jewelry.
The employees are are so helpful and knowledgeable. I really appreciated Lynn helping me. She was also very nice.Thank you all very much. My shopping experience was awesome. And thanks for the sparkling water.
Our experience with Lewis Jewelers has been nothing short of an exceptional experience.Unlike many other jewelry stores they take their time to help navigate you through options you didn’t know you had, educate you on the differences, and seem to really take pride in making sure you find exactly what you are looking for.A special thanks to Michelle and Erin who are not only very knowledgeable but also a joy to work with.If you are looking for a special gift Or just spoiling yourself, I would encourage you to experience this level of quality and service.
This place is absolutely incredible! I was reluctant to leave my grandfathers wedding band with any jewelry store but this place made me feel safe to do so. They said it would be a week turn around but 5 hours later I received a text that the ring was ready for pickup. Great experience and was a pleasure doing business with. Will go back for any and all jewelry needs.
Very friendly and easy to work with. Beautiful and unique selection of jewelry! They bought back my diamond for a reasonable price! Would definitely go back for future purchases!
Stopped in looking for a ring for my wifeAnaell was a great help.A great selection of beautiful jewelry
The sales personnel at Lewis Jewelers are very helpful, and friendly. I love their customer care and suggestions. Their display cases have jewelry brightly displayed and spread out for easy viewing.
Wonderful service, wonderful people. Ive purchased a watch for my husband and have had new posts put on two pair of earrings. The costs were reasonable, the quality above expectations. This is one of my favorite family own businesses.
Lisa is top notch! She has great customer service and treats you like family. I highly recommend dealing with her.
I am always pleased with my experience at Lewis Jeweler. The staff is courteous, friendly, honest, knowledgeable, & fair. I highly recommend this store for all jewelry purchases & repairs!
Great service as always. Friendliest service and beautiful selection of watches.
Best jeweler in Houston!
I was impressed with my first visit at Lewis Jewelers. I came in for 2 repairs and learned there are 2 jewelers on site who can do the repair (at a reasonable price). I cant wait to see the results, and I plan on bringing in some old jewelry to have it redesigned in a new way. The staff there were very elegant and professional, yet approachable and friendly. Not stuffy. 5 stars!
Great day shopping with my sweet granddaughter and sales person Dora! Dora made a call to me several weeks before to inform me about the “Heart” shopping card. Always ready for a discount. Dora was wonderful and provided me with a great experience. She is a keeper and I love, love, my New Michelle watch.
Erin Berry was respectful, courteous and professional. I’ll be a customer for life.
Great jewelry store, nice lots of selection, sales people are great too. Ms. Lynn, is a knowledgeable Sales Professional in the store, she would walk you thru and explain anything on any product you looking for. Great experience.
Great selection and friendly staff. Felt at ease when purchasing an engagement ring. They did not pressure me like other stores had in the past. They definitely helped educate me and make a good decision!
They replaced a battery in one of my watches and I had a nice walk around looking at other amazing watches. Staff was very nice and friendly. If they had the Rolex 116900 in stock I would have likely gone home with it :)
Very precious jewelry around baybrook mall! The staff is very patient and nice. I will come here next time!