Another great location πIf your looking for anything, they have it. Shopping is a pleasure @total Wine.
This Total Wine and More is great. The store is large and the inventory of products is spectacular. It does not matter if you are looking for wine, beer or spirits or products to go along with them, youll find an awesome selection at Total Wine and More. I bought a few greeting cards here and a variety of individual beers today as a gift. The staff members are helpful and the store is Covid-Safe for shopping.
I walk around the store and pick out two bottles of liquor. Nobody says anything to me about wearing a mask the entire time. I go to checkout and the nice lady says she CANNOT check me out unless I put on a mask which she is handing me. I dont want to wear your mask. I should have left but instead I put on the mask in my pocket over my chin and she proceeded to check me out. This is ridiculous and I will not be back until you stop forcing people to wear a face diaper.
Went in to buy Coffee Patron Tequila but they were out. The associate made 2 recommendations based on my request. We couldnt choose so he opened them up and let us taste test both of them!!!! We loved them both so we bought both! The SeΓ±or Rio Coffee Liqueur has a Tequila base to it but is very smooth. The Kova Coffee Liqueur is really nice, it has hints of Coffee and chocolate. You could do a shot of it or sip it over ice. As for the chocolates, an impulse buy, but they were yummy!
I walked in excited and left feeling slighted because of customer service. I found what I was looking for and ask the front cashier for a bigger bottle. She instructed me to seek the lady in white shirt. I did but she was so engaged in a personal conversation with another customer that she never acknowledged me patiently standing by. The conversation ended and she proceeded to cash register and continued conversations over there while I stood there waiting in front of where I needed help. After she finished she continued on to another section still not acknowledging me until I stopped her and ask for her help. I asked her for a bigger bottle but instead of replying with a yes or no she just shook her head. I opted for the smaller bottle because that was the only option. That experience was terrible in terms of customer service and I wont be shopping at that location again.
The staff was not helpful.I had a door dash order it was my first time shopping in the store. The manager told me items can be found in isle numbers and section. I saw the isle numbers, but section number a sticker stuck on the self. One guy finally came to help me. His name was Ryan. He explained how to shop there. He stayed with me until I found all of the items. I felt helpless and confused until Ryn came to my rescue.
Large store and selection, however the store is not organized in the most straightforward way. It took me way too long to find a Riesling because certain white wines were just thrown into a random selection area in the back. It would be really helpful to have a large sign labeling red wines and a large sign labeling white wines where everything can be easily found.
Is a very very big liquor store. They have tons of stuff. They have some good deals. Have all the mixers you need. Four stars only because the parking lot was packed
Surprisingly enough, I went in not expecting a lot. Not only I found everything on my list and more, I was also impressed by the willingness of the staff to help customers leave the store satisfied. Good job!
*** A+ RATED SERVICE & SELECTIONS ***The level of customer service at this Total Wine & More is superb. They go above and beyond to make sure youre satisfied.The selection of spirits is the largest of any store Ive ever seen. They always have some sort of wine or liquor tasting.Since becoming vegan Ive been drinking organic vodka and Total Wine has the best selection.I can tell you from experience that their prices beat any and all other liqour stores.Totally Recommended(no pun intended).5 stars!
A few days ago (3/24) I went to Total Wines to buy some wine and I remembered an imported beer brand I kind of gave up looking for. I went from aisle to aisle and noticed a guy stocking shelves on a lift. Normally, I wouldnt bother a store employee (especially not even on the floor) but I gave it a shot. He came right down and looked up the item, walked me over to area it was listed in and he found it. I noticed his name was Tom, and I thanked him. Great help and made me realize there arent a lot of people like him anymore. I hardly ever write reviews but Ill also say that all the employees Ive encountered in this store are helpful and polite.
The Manager Brian is incredible rude. I called to asked him a basic question about my bill and he yelled at me and hung up the phone.
One star for not one rude experience, but three. We should have chosen another place to rent a keg after the first phone call. We were told they were too busy to tell us pricing or availability. Second phone call was successful and we came to the store to pick up the keg. When we arrived at the store to pick up the keg, we could barely get service. Since it was a few days after the phone call, we asked availability again and were told βwhatever is hereβ and he walked away. We were given a printout receipt showing the deposit we made. Upon returning the keg, we did not return with the same receipt and were given a gift card for less than half the deposit. I do not plan on shopping here again. It goes without saying that good customer service is key to gaining return customers.
Great selection of all types of liquor, wine and cigars
Great selection, price, location, service. Whats not to love.
Very well organized store and extremely helpful staff. We dont know anything about wine. We just know what we like. The sales representative was very helpful in interpreting both my and my sisters varied tastes. Nevertheless, the service was great. Busy place but well organized and enough courteous staff to help.
Excellent staff very helpful with any question and trying to meet needs.
The next time a customer places an item on the conveyor belt at checkout, leave it be! Do not instruct them to set it back into the cart so you can scan it more conveniently. How embarrassing it was to almost have a highly overpriced alcoholic beverage nearly be destroyed by a single mishap. The sheer idiocy of the employees here astounds me. They take something so simple and make it a thousand times more difficult.
I had to inform the store that all their Berlin Weisses were expired by 2 to 3+ years. Unfortunately I left with none, but the customer service rep was great and very apologetic. Lots of recommendations and other options, so I left with a full cart (but no Berlin Weisse beers)
They give you samples. Enough said.
Total Wine stores are the place to get the finest of wines at Supermarkets price.I traveled 25 miles to get IL Duca Imperale, Red, sold only at Total Wines and every ounce worth a mile.The store is also like a boutique of wines.Like a kid in a candy store, so am l in Total Wine Stores.
Absolutely love Total Wines. Everyone in is helpful and friendly. You can get lost in here forever and find some good prices wherein wondering around. I only wish we had the stores in Pennsylvania π
I Like this place,you find everything you are looking for,great selection at great price.
I enjoy the staff at this location, they always have wonderful advice on wine pairings. The staff is friendly, the store is well maintained.
Immense variety of alcohol and related products. The staff was knowledgeable about products and gave me good pointers about selection.
No Npcs here. these people are nice friendly and helpful
Very helpful and informative staff. They always make some pretty good recommendations.
Employees are very personable and theyre knowledgeable of their products. Whenever I have a question or ask for a recommendation on certain wines, they never steer me wrong.
Always have what I need . From Caymus to and kind of beer you can think of.
Very helpful staff! Good selection.
Very friendly staff and store manager to help you decide on your taste buds and mood:)
Went looking for wines as a gift. They have so many choices in each variety and their associates are very knowledgeable when assisting. She did not try to get me to buy the higher priced wines in the category I was looking at, knew the ratings !
It is called Total Wine & more but my wife and I call it Disneyland. So many great choices and if you arent wealthy you can get some great deals.
Unbelievable selection of beer and wine! Could have easily spent hours in there. Very organized.
They have everything . good price and very helpful
Found the variety of beer and wine I wanted. All priced fairly.
Great from start to finish! Was greeted nicely as we walked in. Couldnt think of the name of the item I was looking for described it to a work who knew exactly what I was talking about and walked me right to it.
Always great selections & prices. Plus always nice to try a sample of something new.
Unfriendly service reps in the store. All those Ive encountered behave as though Im bothering them. Would give it one star but added another for the wide range of liquor sold there.
Great π₯ liquor store, very organized, clean, very good prices, and almost you can get whatever you want.
Friendly staff, amazing selection.
Love it here!! They staff is extremely friendly and helpful. The lines are rarely long. I love the curbside option as well. The store itself is well taken care of.
Great selections. Good prices
Knowledgeable staff and great selection
They have the best choices of Wine out of all of the stores Ive been to by far!! Now its the only Wine store that go to!!!
I mean they really have just about everything. If you cannot find something, then definitely check Total Wine. They also have good pricing, discounts, etc.
Total Wine is my go to place for hard to find spirits. Excellent invent of imported beers from all around the world. Staff recommendations are superb as well
Staff was very helpful and assisted me to find exactly what I was looking for.
Fantastic they are always there to help.
Everyone is always cool and always asking for what you want or what you looking for very kind nice staff
This is place visited with daughter shes d one that bought. But this is place that enjoy browsing through
Amazing service and selection. They also have the best prices in town with dish huge selection of wine beer and spirits. Its almost overwhelming how much product is in this place. Management is very knowledgeable of what is good. If you want some serious personality ask for Damon, amazing person and he has some serious knowledge about wine and is hilarious.
The best price on Barbancourt RHUM IN West Palm Beach
Name what you want snd go there for it. Good variety of liquor.
My Aunt from out of town who I bought there was extremely impressed. You were the only location of liquor store that had the drink she wanted..per others stores they were out of stock & waiting time for delivery was 1 week Thanks!!! Total Wine at the Wellington/S.R 7 location You are now our store ...Great service and fast checkout--- Love it...
Helpful, friendly staff -- and its clean, which is fantastic these days.
Great location, usually has multiple lanes open for checkout.
Largest selection Ive ever seen including local specialties. Knowledgeable staff are always helpful though sometimes cranky. Rewards program is nice.
Great customer service in this store. What a treat to shop here.
Amazing variety and really friendly staff.
Great selection and price. If you are not sure what to get ask the sales staff for help. They will keep you in your budget and give you a wide variety to choose from. I wasnt planning on it but I bought 2 jars of moonshine after tasting them. No pressure to buy if you just want to walk around and brouse.
They are always willing to help.
I met Ron at the Wellington stores wine tasting desk on Sunday afternoon and noticed he had a bottle of vodka as well as an assortment of wines. We had a lovely conversation and I got to try two vodkas which were completely different from each other and each delicious in their own right. He will be back on Fridays, afternoon/evening, if anyone else wants a great tasting experience!
You cant get a better selection anywhere else.
Awesome store. Awesome service! Sarah helped me find a hard to find beer bottle at the customer service desk and really helped make my day! Theres a reason I buy my beers here. THANK YOU SO MUCH Sarah and staff!!!!
Friendly liquor store. Everyone is very courteous and the store is very clean and well stocked for all your drinking needs. Recommend to everyone.
So much to choose from. If you cant find it here, you will never find it. Staff is not that friendly but there are signs everywhere so you can find what you are looking for. Good prices.
No complaints. Nice staff.
The best selection of wine and all the other beaverages for your enjoyment! Samples of many of the wines, knowledgeable personal to help with your selection.
Great variety, prices & sampling the different wines is so good. They also have classes in wine tasting
Always super friendly staff. Knowledgeable!
Ive been here multiple times, if youve never been total wine is the emporium of anything alcohol related. What led me to right this review is a wonderful man named Bruce he helped me and my boyfriend better understand wine and what makes quality. To make it short stop in get cheap booze and get educated on what your drinking
Getting lit on a budget? Total wine has your back. Need a keg on short notice and publix is out? Total wine has your back. Need to buy a good cigar as a gift topper for your old man? Total wine. Does your girl need her crappy variety packs of random wine coolers? Get em while your grabbing your stuff man. Always great prices on whatever you need and if your looking for something specific and cant find it they have big staff that are all extremely helpful. If you dont know what you want almost every liquor has a rating and expert advice/input on what its like. Oh yea and they have wine too..
This is a place I cant help but give the loooovvvvedd iiittt!!!! Rating. Not because its a liquor store because it is well stocked and very happy to help you. The manager is around every corner and the place is huge! All high quality and budget spirits. Wines from around the world and tasting classes. Check all 9 pics I posted.
As usual, Total Wine is awesome! Awesome selection. Awesome prices. Awesome service!! I wish they were in Montreal, Quebec, Canada π¨π¦. Too bad that will never happen....
Great place
Great location, very helpful staff, wide section as usual! Best place to buy all your beer/spirits!
Great selection of quality wines. Knowledgeable staff.
Professional, knowledgeable & friendly staff. The store is well organized and well stocked with a wide selection of familiar brands. I also like how they feature front runners and new lesser know brands, Ive found some wonderful drinks just impulse buying the oddity π I also use their rewards program, its a good deal.
Five stars for this wine store. I rarely give five stars. The selection is excellent, the staff is very helpful, theres wine tasting available, the store is clean. Its a BIG store as well. If you want wine or liquor to take home - you need to shop here...
The manager Jeff provided excellent customer service. Hes extremely knowledgeable and his feedback and suggestions are on point. I always look for him when I visit and he welcomes you like an old friend.
Sales staff always helpful and knowledgeable. If they dont know about your question they will find someone who can answer it. Huge stock. Friendly. I drive out of my way to go there!
Huge selection! Great customer service if you have any questions about anything
Amazing customer service! The best liquor store around. Extremely knowledgeable employees. Whether its wine or hard liquor theyve got you covered. Will continue going here for many years to come.
Always have had a great experience. The staff is very helpful and will recommend anything that turns out great..they know their liquor!
It continues to amaze me how many types of alcoholic beverages this chain has . Loaded down with all beer, wine and liquor.They were crazy busy this day so the beer manager didnt have that much time to talk . He did reccomend a couple good local beers .Total wine is always the go to spot for any alcoholic beverage
Stopped at this location at 950 pm as employees were walking out and was told we r closed I said I thought u closed at 10 pm and they just laughed very unprofessional
The store is always clean & well stocked. Employees are very friendly & very helpful. I love this store!
Wellington Mall is a Friendly, family & Fun environment. Very much a hometown mall with a little upscale flare! Based in the heart of Equestrian country minutes from the International Polo Club. We are a great place to shop and earn money back with our Mall Rewards program! Come by today and get your Shop On!!π
Total wine. I repeat, they have a huge wine selection. Obviously, they get 5 stars!
Dont let the name fool you. They have much, much, more than just wine.If you have never been to a Total Wine and More, you are missing out. They are sure to have something to soothe your palate.There is plenty of staff to help you make a selection or give you suggestions. You thought you knew what you wanted, but once you walk inside this store, that all changes.So many decisions.Enjoy!
I almost always find what Im looking for and if I need assistance the staff is very knowledgeable. Shopping experience - 5 STARS
Great product selection. Service sucks.