Everyone from every department was professional, helpful,kind, and outstanding. My salesmen was awesome. Everyone went above and beyond to get things done in a timely manner. Im very satisfied and would definitely do business there again.

The sales man mark was very nice and polite and friendly to us me and my husband went to go see a 2015 stingray corvette for 52,0000 he was the best sales man ever wish everyone sales man was like him with a great attitude 100%

Always do my business with Darryl due to his honesty and knowledge on vehicles. I was in and out within 2 hours. I was approved and got the payment I asked for writhing minutes. The facility was super clean and super welcoming, I will not hesitate to do business with Payne Weslaco again.

Great customer service, even with the pandemic, quick and efficient. Purchased 2 vehicles from Darryl Ruiz w/in past year, he addressed all our questions and concerns. Definitely will return!

Let me start by saying Thank you! I love my new vehicle! And it was all made possible by a great and friendly team that worked with me to get what I wanted and what I can work with. Even got to speak with the sales manager which is such a sweetheart, he went above and beyond to make sure I walked out of there with the best deal possible, thank you Efrain. Will definitely be coming back for all our future purchases.

Must go see Irving ALANIZ FOR SLL YOUR VEHICLE NEEDS HELL GO ABOVE AND BEYOND TO GEY YOU APRR9VED FRIENDLY OUT GOING AND PROFESSIONAL UN LIKE OTHER SALES REPS AROUND THERE HE CARES ABOUT YOUR NEEDS AND WILL GIVE HIS ALL ..THANK YOU ERVING ALANIZ FOR ALL YOUVE DONE FOR US CANT WAIT FOR 5HR NEXT BLESSING AND HELL POINT US DIRECTLY TO YOU SIR ...⭐⭐⭐⭐⭐SINCERELY,GISELA ROCHAARMANDO GRIMALDO

Our sales representative Oscar was very knowledgeable and very attentive towards our needs in search of a vehicle. As a first time mom I wanted to get a very safe but spacious vehicle and he was able to exactly find the one! We are also very pleased with Carlos, the manager, on getting us a great deal!!

The Service Dept was awesome. They told me exactly what to expect and they were spot on. We will buy our next car from Payne absolutely even if we have to order it to spec and wait for it to arrive. The service we receive will be worth the wait.

It was quite a wait but it was worth it. Weve always gotten good service ever since we got our first there with Fabiab Trejo. We keep going back even though hes not there anymore. The service department always gives us good service. As long as they keep giving us good service well keep going back. They were all very professional. Thanks

BEST experience EVER. I didnt step foot into the dealership and made the entire deal via text. Car was delivered to me in Corpus Christi and paperwork was signed in less than 5 minutes. Marc Evans is your go to person. Go see him.

Mr Mario R was very helpful.. he showed me other models similar to hat I was looking for . Ended up really liking my purchase in the end. Test driving was a great feeling, especially after learning about all the features it had.

Such a Wonderful experience. i was immediately approached by Mr. Humberto Chavez and he was very informative about any questions i had! He showed me the best deal for my budget and was very friendly throughout our encounter! 10/10 recommend his service!

The lady that helped me was very helpful and let me know what time to expect my vehicleShe did a great job Sorry I dont remember her name, but she was at the far end

Sales man was great. He was very helpful. He made me feel like a person. And not a number, he didnt push for a sale he explained everything very well to me. And thats what I love about my experience there at Edpane.. So yes,I would recommend my family to him ( Jose) . Ask for him ....;)

Customer service was awesome! The managers and salesman worked together beautifully and helped me every step of the way. It was a smooth purchase and I am very satisfied.

It was a great experience starting with the young lady that works at service. Sorry I didn’t get her name but she was very professional and helpful. She can not be over looked. With everything going on in this world she needs someone to let her know

The people there always treat you like family. Great experience. Awesome work. Never takes to long. And they are not pushy like other car sales

Very happy with our experience at Payne Chevrolet. Our salesman Jon worked with us and my husband walked out with his first brand new vehicle. Thank you so much.

Had an excellent experience. The entire staff was courteous and respectful. They took care of all of my needs and concerns. Purchasing my SUV was fast and easy. The salesman knew what he was doing, and made sure I was aware of what was happening with my purchase. I will definitely recommend Payne to all my family and friends.

Excellent customer service by our sales rep, Mario Rivas; he was extremely helpful & patient with our process. We got what we wanted for our trade in & we were accommodated into the payment we were comfortable with. It was a very pleasant buying experience for us. Will definitely refer friends & family here.

Jose Barrera was a Great salesman. Jose was very Knowledgeable and listen to what I was looking for in my vehicle. Jose went out and got me Exactly what I wanted with the payment lower then what I was expecting. I definitely recommend him to help get you in the vehicle of your dreams.

Good service on my truck. Service people are very friendly and mechanics are very knowledgeable. They know theres jobs well.

The best customer service I’ve experienced in a dealership. Very attentive and knowledgeable. Thank you Fernanda Mendoza and Raymond for your exceptional custom service and for helping get the best deal in the area. Got my AT4!!

Went to payne to replace my windshield wipers. After a 2 hour wait my car was ready.What service was provided? They had rotated my tires.This is not a joke

Our sales Rep. Jordan was great! He was knowledgeable, professional, and extremely helpful throughout the buying process.

I absolutely loved it... My sales man Cesar Fuentes was excellent... he really help me out with everything I needed and it was a nice and easy process would totally recommend friends and family to go with him 😊

BE AWARE Of This Scambag dealership. They never tell customers about Corvette C8 Markup ahead of time. People order their car through this Scammers/Thieves at Payne, and when the cars arrived they Charge $10k to $15k over MSRP. People please complain to GM to cut these crooks allocations..

Well to begin with, the Sales Manager went $10k above the sticker price which he said now a days it is the norm. When we question him regarding this, he said it was allowed and that someone will walk into the dealership and pay that price for the vehicle we purchased. At that moment i wanted to walk out but he said he would do his best to help us out once he saw that I was not budging into his high price. Then it was more and more lies as we starting adding the numbers. He went from a 6 year deal to a 8 year then he switched it to 7 years not wanting to give me a warranty for the vehicle I was purchasing. I sure will not purchase another vehicle from Payne Weslaco Motors.

I am hoping to build my trust back up again when bringing my vehicle in. The last time I had my vehicle serviced my vehicle was not the same. I ended up having to buy a new car. no one apologized or acknowledged the issue.This last visit I got an oil change and fuel system cleaning. I asked the advisor about a paint pen. H never followed up about it.

I was NOT satisfied with the service i experience there, i will not be going back. None of the issues i had with my vehicle were fixed …. now ill be taking my business somewhere else were they really care about their customers

Great experience. My wife and I purchased the New 2021 Chevy Tahoe. The whole staff was very helpful, specially Eddie. Highly recommend and we are looking forward to doing more business with Payne Weslaco in the future. Thank you.

Was a great experience, staff was friendly and answered all questions we had... The team got us a great deal for our trade in and got us into a beautiful reliable vehicle.. Hands down the best service we have ever had at a dealership....

Jose Barrera from the Payne GMC dealership did an amazing job helping us out and being honest from the start. I would highly recommend him to friends family and coworkers.

I was very satisfied with the communication I had with Martin and Ana in reference with my Denail. I was explained every detail of the problem and extended warranty. I vehicle is running smoothly. Thank you so very much

The Chevrolet parts department has a really rude lady employee. Been waiting for a online part order for 3 months. Went by a month ago so she could rudely tell me not to go by they’d call me when it came in. Had to call GM to find out my part had been there since may 3. Went by to pick up today July 12 and same lady with same attitude. Got my part without any paperwork because she just wanted me out of there. Don’t like your job find something you do.

The issue with my vehicle has been the AC from the very first week it was purchased. I have taken the vehicle in several times and my AC is still not cold like it should be. Also they left the rear seat belt un attached. I spoke to Roel the service manager about it and he did not ever get back to me. The seat belt is currently un attached and it had been at least a month since I brought this matter up.

Great treatment, I was in and out In a reasonable amount of time.The employees were very helpful

Amazing experience every time I go! Great team with amazing customer service! Sales man Gabriel Gtz is always very helpful and he makes sure me and my family come out the dealership happy and ready to ride our dream vehicle!!!!I recommend this dealership 100 % !!!Thank you Payne !!!!!

Friendly sales man. Real attentive and great attitude

I was in and out in only a few hours. Great staff and very knowledgeable about rebates and savings to get me the best deal I and they could live with.

Just extremely great and very friendly. From the sales person (Cesar) to the manager (Rene). Everything great, attentive, friendly and tried to get me out as soon as possible. Since they knew I had just gotten out of work and the last thing I wanted to just sit and wait for a long time. Great experience.!!

Excellent!! Customer service was great 👍 I went for air bag recall replacement, and my truck has like two cracks around that area where the gentleman had to replace the air bag, I truly appreciate him working with so much delicacy around that area❤ thank you, youll are such a great team!!💪 O my husband and my family are a big fan of Chevy 🥳🙌

Mr. Rene Castillo and Michael at finance were amazing. We have purchased before at other dealerships, even from Payne many years back, but the improvements are tremendous. Our service was amazing, very effective and efficient. They even got us an even better deal then what we went in with so thank you so much.

If youre looking for a vehicle, swing by and ask for Humberto Chavez. Very respectful young man. We were greeted with great friendly customer service.

09/27/2021 please see second review dated 09/25/20211 very dangerous driving a vehicle with no brakes, caused by Edpayne still no response from them!bought pre own 2015 gmc acadia we had problems since day one, its still in the service department, it has been over a month!, and we still dont have it back, weve. been payingfor this vehicle and the insurance an dont, even have the suv. I do not recommend anybody buying any vehicles there, very unprofessional sales and service!!!09/25/2021 WE Finally got the vehicle back after they had it over a month, my wife and her mom were in the vehicle, when the brakes failed, foot pedal went all the way to the floor, they came very close on hitting another vehicle, they were lucky they did not get hurt or killed, nor the other family in their car, imagen driving 65 mph, and brakes fail, deadly accidents can be avoided if work is done properly, the brake caliper came off, all brake fluid leaked out, my wife is still all shaky because of this incident, brakes were worked on by Edpayne, nothing but problems with this vehicle, engine oil leaks, coolant leaks, broken engine mounts etc.

Great Customer service. Mr. Ezequiel Chapa was very knowledgeable and courteous. Help me trough everything I needed. Highly recommend

Sales rep Jon Robles did a excellent job with his customer service skills and went to the full length to make sure I was satisfied when making my purchase.

Best service out there, the employee was very knowledgeable and was able to answer all my questions

Tanya and Jackie were so helpful even the gentleman that got our parts for the car they got it done !!!

One of the things I have always dreaded as an adult, was buying a car at a “Big Dealership”. There always seems to be an ulterior motive with salespersons. We all know they work on commission but it sometimes seems like the dealership only wants to push out vehicles regardless if it’s in the best interest of the customer.I recently visited Payne Chevrolet in Weslaco, TX and this was not the case!! Mind you, I did not purchase the vehicle I went to view, but instead I purchased the vehicle that was perfect for my family and situation. The deal I got was way better than what I anticipated. The salesperson could have easily sold me the vehicle I went to look at but after analyzing my situation, he guided me to a way better buy.I will definitely recommend and return when needed.

When they were going to do the repair my warranty was not covering a part that was in my contract. They were trying to charge me an extra 400$ for the AC hose which was covered in my warranty. I spoke with a manager who mentioned he was not able to do anything. I chose not to proceed with the repair and look over my contract with another agent from the repair center. After they reviewed my contract the AC hose was covered and i was not supposed to be charged for the part. I had to wait another day just to find out if it was covered even though it was showing in my warranty contract. I had to wait 7 days with no rental and no assurance that my car was going to be repaired. The next day they were able to confirm it was a component that was covered in my warranty and the lady had just misheard what the repair sales agent had said. I was about to be charged an extra 400$ all because they were not able to communicate correctly with the warranty agency. This is not acceptable by any means. Customer service should be universal all around and all Ive have got from Payne weslaco is the worse service i have received in my entire life. The car purchase was horrible aswell due them not making sure the Front light was working. I had buy the light myself. The point inspection was not done correctly at all. The oil changed was not even changed when i got the car and had to wait for that process also.

Highly recommend Gabriel Gutierrez, very helpful sales representative!

Awesome customer service! I found the perfect car for me thanks to Marc and Jordan! Definitely recommend

Lucero was a great help in assisting us find the truck we were looking for

Horrible experience. Salesman Oscar was outstanding and would have purchased from them until the the Manager Carlos came in to close the deal. He spoke rude to my wife and I and had his numbers completely wrong. A complete jerk. Glad I didn’t buy from them.

Awesome experience! Jordan N. has been very informative & honest when trying to find a vehicle that fits my needs.

Salesman Mario was very patient and understanding of what I want in my new purchase. I appreciate the non-aggressive sales practice.

I had a great experience getting my oil changed here! I was helped by Ezequiel . Great customer service will definitely go back for my next oil change.Fully recommend him for anyone who is looking to purchase a vehicle.

Every time I have had my car serviced at Payne Chevrolet Service Department, we have gotten GREAT service!!! Really appreciate the personnel and their quality of service!!

My overall experience was excellent! Salesman was very knowledgeable and understanding of my position. He proceeded the interaction with making it personal and straight forward. I was very comfortable and didn’t feel any pressure. I’m glad I came to Payne motors, very happy with my purchase.

Salesman Chendo Garza was a very helpful and kind person. He helped me find a vehicle that was exactly what i’ve been looking and helped me choose on what was most beneficial for it being my first car . Everyone there was polite and generous, going to this agency was the best decision !

I was going to buy a vehicle but the manager decided to let me walk away cuz I didnt want to go thru his finance way due to participation points they get when they do the financing. I already had an approved by a bank just need the PO to take to my bank to get him a check. But didnt fall thru for $500 and cuz I already had bank. I will never do business with Payne Auto.

Really recommend Payne. Great customer service from Ezequiel Chapa. Whatever particular style you’re looking for he is the person to go to.

My Experians with Payne Dealership was GREAT and salesman and credit personal went above what I exceptive. I did buy my First vehicle from them and would concreter them in the future.THANKS Payne Motors

Horrible customer services. They lie about what was wrong just to take money out of our pocket

Excellent, my sales guy Alex was great and answered all the questions I had about the vehicle I purchased.

Excellent customer service. Ezequiel was very friendly and helpful in helping me find the vehicle i was looking for.

Excellent place to purchase a vehicle very friendly anda very helpful totally recommend Ezequiel he has a great customer service and he helped us in every step on our new purchase.

Sales person(Ramiro Gonzales) very helpful and attentive. Manager of sales gave us very good options and Finance explain very well the contract, answering every question we had. Excellent team work!

I personally was not looking to buy a new car. My husband was the one that had wanted to look into trading in our car (I was happy with Travis the Traverse... yes, I give my cars names). Anyway, the guys at Payne were very friendly, and knowledgeable. My husband was all set on getting one type of vehicle, but since I was the one that was going to drive it to work (my husband works from home) I refused to get that vehicle. It was waaaay too BIG for me to drive. In the end... 4 hours later, we drove away in a 2021 GMC Canyon (his name is Calvin) it only had 22 miles on the odometer AND it was costing us +$100 LESS a month than Travis on our monthly payments. It is also fuel efficient. With gas prices going up I really cant compare the cost of gas from one vehicle to the other, but comparing it gas tank to gas tank, its about the same. From Sunday to Sunday, I only use half a tank of gas to get to work, run errands, and get home.

Jose Barrera is a great salesman, found what we were looking for with no issues, the whole payne staff was friendly and will do business with them again.

Very courteous and everything was finished in a timely manner great job.

Great customer service and they’re fast and efficient. For once, I didn’t spend all day at the dealership. Ask for Darryl Ruiz!

Horrible Service department. After nine long days, two service advisors and three phone calls later I finally got my pick up fixed. They dont call you to let u know whats going on with your vechile. And if u call them directly they never answer. Definitely dont take it to payne service department. If it was possible I would give them zero stars. One is too many.

Salesmen Chendo Garza was very helpful and understanding and he answered all my questions. I don’t regret going to Payne Weslaco Chevrolet because they helped me pick out the best vehicle for my family and I.

My sales lady was Fernanda Mendoza, she was recommended by a friend that used to be a sales guy for you guys at the used payne in mcallen. Anyway, I usualy buy cars from my friends that are dealers. Fernanda went out of her way to make sure my wife knew what everything was on her new 2022 gmc acadia. She did a better job than my friends do. I will be coming back to see her for my new truck purchase. Thanks, Anthony Trumpy

Great service from an old friend who I have purchased many vehicles from.

Had a great experience purchasing my vehicle here, ask for Eddie Tellez, he doesn’t waste your time n makes the process easy, can’t say enough good things about the store and my salesman

Alyssa I believe that’s her name and Martin are very helpful!!! In the beginning started on the wrong foot but they’re very helpful and understanding!!! My mom always tells me why do you take ur vehicle to the agency why not take it outside of there and I reply with they have gained my trust with my vehicle that I pay for and rely on!! Thank you Alyssa and Martin also the mechanics that work on my vehicle!!!!!

Great experience when I bought my car, make sure to ask for Cesar Fuentes for a great experience when buying a car.

Dealerships was punctual told me my truck wouldn’t be there no more than a day and I was able to get my truck the same day really happy

Excellent service. Martin who attended me was very knowledgeable, courteous and very attentive to detail. Keep up the good work.

The sales person Jonathan was excellent, he understood our needs and fulfilled them. The finance team did an awesome job in getting the right bank to finance us. I will highly recommend Ed Payne Weslaco, TX.

Mark Evans did an outstanding job. He has the best customer service. Mike Uribe made our signing process the fastest and smoothest signing ever.

Best customer service and best vehicles in the RGV! Ask for Darryl Ruiz, he works hard for his customers!🚙🛻

Mario Rivas Jr - Best Sales Rep True Friend & Brother, Raul Vergada - Best Parts Manager and True Friend, Pete Magallanes - Best Service Manager, John Barraza Best GM, and especially Bud Payne - Dealership Owner One of Kind is by far the best combination Dealership Team that Ive ever experienced when it comes to Buying a New Vehicle. Each and every time. Ive been treated extremely professionally, but most especially like an extended family member of the Bud Payne family. Ive ALWAYS been totally confident with all there services throughout the years. Extremely fair with pricing across the board. It doesnt get any better anywhere else in the state Texas/Noth- South- East or West.

I had a great experience, customer service was the best!!!!! Peter honestly helped me a lot with what I needed for my vehicle. He was super patient with me and assisted me in anything I needed. Thank you!!!!

Very excellent experience.. Salesman very respectful and professional answers all my questions that I needed to know about my purchase..At the end helped me get what I wanted walked away with a very beautiful vehicle thank you and God bless you..

Please thank Rey for taking care of my car during one heck of a rain storm. Completed service in a timely manner. Those folks rock

Friendly and awesome customer service by our salesman Mr.Jose Barrera. I will definitely recommend my friends and family to him. Financing team really helped me get the truck of my dreams! From start to finish of all the paper work. I am extremely satisfied with my experience at Ed Payne Weslaco🤗.

They were fast, courteous and lived up to a commitment made when we bought the car two years ago.

Over a period of a month May 24, 2021 thru June 26, 2021 I tried to get a Service Tire Monitoring System error corrected. They replaced a tire sensor front right ($147.00) that did not correct the problem. Service told me that it was a receiver problem ($218.00) this also did not correct the problem. I spent 3 days without my vehicle and 2 1/2 hours waiting in Shop to have a key fob reprogramed because of the receiver being replaced. Drove to Parsons, Kansas after Receiver was installed and the same error of Service Tire Monitoring System again.I took the Traverse to Tom Davis Chevrolet (Parsons, KS) where I purchased it from and Talked to Brian Larkin (Service Manager) he fit me right in and determined it was a faulty tire sensor (right front) that had been installed by Payne Chevrolet. Mr. Larkin took the vehicle right into the service shop and replaced the Tire Sensor that had been installed at Payne Chevrolet in Wesleco, TX. Mr. Larkin told me he would warranty the part if I would email him a copy of the Invoice from Payne Chevrolet which I did. This corrected the problem of the Service Tire Monitoring System Error. Tom Davis had me back on the road in 40 minutes. Thank You Tom Davis and Mr. Brian Larkin for your expertise and help.I spent $350.00 and days trying to get the problem resolved at Payne Chevrolet in Wesleco. I am a very dissatisfied customer and I would not recommend getting work done at Payne Chevrolet.Sincerely,Greg York

Horrible experience. Same old story. Every time we try to do business here, we end up wasting our time. They promise a price and to work with you and we get there after a 40min drive and give you a total different deal. By the way we had to wait 15min for someone to assist us on top of that. Unbelievable!!

Our salesperson, Fernanda was very polite, courteous, and knowledgeable in all aspects of our buying experience. The manager and Manuel, the finance guy were all excellent! GREAT JOB GMC!Thanks,Gus

Awesome!!!! Joe Barrera, our salesman was very friendly and made us feel very comfortable!! Highly recommend for your next car purchase!!

Camaro is running ok..I still have issues with the radio theres times it wont show screen n its not on. It was checked at the dealership n it was tested it had no issues. Thank u

Definitely surpassed my expectations. Will be back soon for another truck.

We were told on line they have a Spark that was an LT with a manual transmission, so we drove there from San Benito to BUY it! Got there the Spark was an automatic and also it was an LS. Very maddening! We did not buy a car. Dealer needs better to correct the info on the care they have in stock!

Great staff, very helpful, found us a truck that had exactly what my husband wanted. Such an easy process, will definitely be back when we buy another car. 👍👍

GREAT OFFERS! GREAT SERVICE! GREAT PEOPLE!THANK YOU MARK EVANS!! I LOVE MY 2021 GMC TERRAIN!!! ;)