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Monro Auto Service And Tire Centers
1212 S 108th St, West Allis, WI 53214, United States
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Monro Auto Service And Tire Centers
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Te
Review №1

Julian, Danny, and Juan are always so awesome with me. Everyone there has really good work ethic and professionalism. They have great customer service skills when ever I have issues they do a great job at fixing it as soon as possible. I appreciate their hard work and going above and beyond for their customers.

Je
Review №2

I have gotten oil changes at this location several times and I’m very satisfied with the quality and courtesy here. They automatically applied the available deals and offers. Today I called and they squeezed me in for a last minute oil change. One time a guy showed me some recommended future fixes while saying they are not urgent, so no pressure which shows me integrity. Highly recommended!

Ha
Review №3

EXCELLENT SERVICE! They were amazing and able to sneak me in after I got a nail in my tire. It was fixed and I was out quickly! Amazing service! Would go back again!

si
Review №4

Quick service, I’m grateful the got me in on the last minute to get my tire fixed.

ry
Review №5

Great guys, great service, done quickly and at very reasonable prices. Will definitely use them again.

St
Review №6

I had a flat tire. They determined that the tire had a leaking valve stem. They replaced it free of charge and I was on my way. Thats what I call awesome service!

Da
Review №7

The service here is always fast and polite. Marcus and Julien made the experience pain free and quick!

Po
Review №8

Professional. Service Done at monro great customer service have any questions ask they will get help i will be comeing back to them thank u to the professional that work on my car

Je
Review №9

I bought a vehicle yesterday and after driving it off the lot I noticed the tire pressure was low and went to put air in it. The valve in the sensor broke so I took it to Monroe and they fixed the broken valve and explained to me why it happened. They were both really friendly and intelligent and you could tell that they knew what they were talking about. Any other issues I have I will definitely be going to them!! Thanks guys!!

Ke
Review №10

Had a fast leak in tire. They found a large nail and patched it for nothing. I’ll definitely be bringing my car for future services!

Ki
Review №11

Owner checked in my truck & we discussed different options for an oil change. Good prices but you need to ask. Service technicians were all busy with different issues; rear brakes, oil change & tires. I will be coming back when I need more services.

Ro
Review №12

Excellent service, excellent prices 😁👍

Mi
Review №13

Great serviceFast and friendly definitely going back.

Ma
Review №14

I It has only been 5 months since the front shock absorbers changed, spent two thousand dollars and did not adjust the nuts well and the shock absorbers are damaged, unfortunate experience of the worst Ive had in mind mechanics I mean. I do not recommend this place at all, this is a consequence of working fast to make more money and not to pay 100% attention to what you are doing.

Ka
Review №15

Aaron is the most honest mechanic I have ever had. I followed him from Port Washington to West Allis because thats how good he is. I recommend him and his shop to everyone. Best business practices around.

Gr
Review №16

They were so great! In and out super fast. I had a flat and they helped me get new tires for a good price and they were so helpful and answered all the questions I had! I will forever come here!

Mi
Review №17

Had my tires shipped there from tirerack.com. Called Anthony the day they arrived and made an appointment the following day. Anthony was professional and provided an educational perspective to his recommendations. They got my vehicle in right away and was able to do some extra things that I asked on the spot. I have been looking for a reliable place to bring my vehicle and I have just found it. This is where I will go to service my 2017 Lincoln MKX from here on out.

Ed
Review №18

This place is awesome. See Aaron. Full service and will show you what’s wrong and give you the best price No matter where u go my friend I will always follow. Aaron always get me back on the road.

Su
Review №19

The service team at Monro was awesome. The turn around time for repairs was amazing. My car was overdo for maintenance and repairs. My vehicle is running like new now. Thank you Monro!

Ki
Review №20

Had a nail in my tire and they patched it ultra quick, speedy service and they knew exactly what they were doing. Will definitely go here again.

jo
Review №21

Thanks Aaron. Will come back. Night n day difference from 27th st. They couldnt fix what you did and you did it for free. Awesome service n knowledgeable guy

Li
Review №22

So helpful.. able to get me in and out quickly. thanks so much.. I will be back

Er
Review №23

Very professional and friendly staff. Got a screw in my tire, called them up and they got me in right away! Luckily it was fixable. Got it patched and I was on my way in less than 30 minutes.

xo
Review №24

Great service! I will be recommending to all of my friends and family!

Aa
Review №25

Aaron thank you for helping me out and getting us back on the road. Gotta love a hard working honest man

Le
Review №26

People working there were really friendly and accommodating

Br
Review №27

Close to closing and they took care of us, great people.

Sa
Review №28

Aaron was AMAZING! He was very kind and helpful! We will definitely be back!

je
Review №29

My sister took me here for an oil change and we had excellent service and we were in and out fast

An
Review №30

These guys are great. Even though they were closed they went to another store to get me a tire to replace this one. They had me on the road in an hour. I am so thankful for their willingness to help a damsel in distress! Thank you!

Ve
Review №31

Thanks for the help fellas. Definitely coming back for my car services

Be
Review №32

My mom needed a tire fixed and they were professional and friendly

Jo
Review №33

I got home and saw my oil had not been filled up all the way and they charged me a few dollars more than the other Monroes. I didnt have time so I put an entire quart in to bring to to full line. Not going back to this monroe....You know I have a good reason to believe they might have also NOT changed the oil filter. Its only a worry but still I will get another oild change to be sure my car isnt ruined and waste tine and money.

Tu
Review №34

Great guys here, worked late on Friday night so I could go to my daughters graduation. Thank you very much !!! Great place and great prices to !!!

Br
Review №35

Thanks Aaron & to all those who assistant job well done ✅

Ch
Review №36

First of all never been to a place like this but when we walk in the I was automatically greeted with kindness and respect. They were very attentive and reply in a timely manner when ask questions. Aaron made us feel right at home like we were just in our own Garage and I really appreciate the hard work and dedication he shown while working in my sister car. They had everything in stock at the time of my appointment. I had a overall great experience and would recommend any and everyone to visit their location

ca
Review №37

I brought my car in to have several things done, one including my heat not working. I left the place thinking everything was good to go but then my heat went out again. I called to explain what happened and they told me to bring it in right away and they would take a look. After figuring out the issue, they ordered that part immediately, had it sent over to the shop and fixed what needed to be done. Even though Im sure they were getting ready to head out since it was close to closing time, they put my safety first and adjusted the finances to help me out as well. Thank you so much for getting me in quickly, and willing to stay late to ensure I didnt end up on the side of the road. Ill definitely be going back to have future car inquiries done.

Br
Review №38

Mike and team repaired my tire and described the work performed in detail

A
Review №39

Place is awesome!! Quick - Honest - excellent pricing!!Conner helped get me in quickly, called up the night before, he had a 9:30am apt available and I was out the door by 10:30 the next day. Stopped my heat shield from rattling and checked out my entire car as well. Only 2 guys were working, talk about efficient. Super cool place, great people! 👍 Thumbs WAY up!

Co
Review №40

Was told the front brakes were bad because of shoddy work done by Brownell. They also claimed that because the front brakes werent working, it caused the rear brakes to fail. We took the car back to Brownell. All our car needed was brake fluid and lug nuts on the rear tires!

Bi
Review №41

Quick service with good team of folks that knew what they were doing.. Assessed my situation and collaborated to make sure everything was done the way that I wanted.. I had saw a cheaper part at a different location and they made sure to accommodate me and had the part delivered.. I highly recommend them for any tire services needed..

Ta
Review №42

Aaron was very professional and hooked me up with a great deal and fast service! Will be back!

Ve
Review №43

I am very happy with the service and this is my 3rd time there! Very professional people. I came in to check the pressure in tires, they kept me updated on what was going on. Also, they checked one more thing that I didnt even mention. Since they noticed problems with my brake pads they let me know and gave me the price which was better than another place I was going to take the car to. Great job Terrell !

Cr
Review №44

Lucas & his associate (sorry I didnt I didnt get his name) helped me out with a problem at the close of business on a Saturday. Very friendly. Great guys!

Ma
Review №45

Erick is awesome! Had a nail in my tire on our way out of town and he plugged it right there on the spot, without an appointment. Was super pleasant to work with, VERY nice guy (and he even told us an interesting story about a TV experience he had). Will definitely be back here. Tough to find friendly, good service like this. Thanks Erick!! You guys are the best!!

Ed
Review №46

Got me in fast. Service was very good.

me
Review №47

Store Manager Aaron Clark and Assistant Manager Terrell and team member Robert are willing to serve and give the best price for the work my car needed. This team worked in tangent, and respectfully together. I will definitely be back and suggesting them to others! I needed tires and breaks and an oil change.

Ai
Review №48

Great prices, amazing service from everybody!

Le
Review №49

I went to this store on Saturday 9/14 - At first the experience was great. However while waiting for my tires to be installed an employee completely lost it with the manager and started screaming about not getting paid. Next thing I know, him and the manager started getting into a fist fight in the shop and the employee started screaming and throwing tools around the shop. I called the police as I was quite afraid and unable to leave as they had my vehicle. Next thing I know the manager leaves!! In all this time the manager never checked on me or requested the employee leave... I called corporate this morning to report the incident and requested the regional manager call me back but was informed that this was not possible. They were literally no help. I will NEVER go back. This behavior is not acceptable at a place of business. And to know that the manager on duty never called the police and simply left this crazy guy there while having a customer in the lobby???? Not only is this not a professional place to go, I would not even consider it safe.

Sa
Review №50

Easily scheduled an appointment online thru the website to get two tires replaced. Went in and received great service. The guys working were very knowledgeable, easy going and recommended additional repairs to get done soon that I was unaware of. Thanks again!

Jo
Review №51

The manager Aaron went above and beyond. I have never experienced such exceptional customer service like I did at Monro on 7/3/19. Aaron was working hard and multi-tasking by managing shop jobs/keeping customers updated on the pending work, answering phone calls, and responding to new customers in the lobby area. I waited longer than anticipated for the work on my car to be completed; however, Aaron was apologetic and provided some compensation. I strongly recommend that Corporate approves the hire of a part time receptionist to enhance customer satisfaction and response thus increasing productivity and profit at Monro. Will definitely return when I need service!! Thank you again Aaron!

Ga
Review №52

Went in cause my wheel was vibrating, got seen same day and had me in and out in 30 mins. Always great service!!

Pa
Review №53

My car had a tire with a leak. My wife brought it to Walmart thinking they would be a quick fix. They couldnt even find a problem. Aaron at Monro quickly found the nail right in the middle of the tread, and fixed it no problem. Great work, great shop.

Ga
Review №54

This place really deserves 6 or 7 stars. Ive been taking my vehicles for years and have never had an issue. They are always reasonable and honest with what they can and cannot do for my vehicles. When the price starts getting high they work with me to try to make my repairs reasonable. I would always suggest anybody takes theyre vehicles here. My favorite part is always the ride home or back to work and then back to pick up my vehicle whenever I need to bring it in.

Gl
Review №55

The guys here were really nice and helpful. Aaron helped me understand what was going on with my brakes/rotors. I did not expect to have to replace both so i’m very happy he gave me a discount. The customer service is exceptional and the work gets done quick.

Ka
Review №56

They made an appointment, I gave the tire size, and agreed to honor the flat tire coupon.Wasted effort coming here. Dont want to honor coupon. Complained that I didnt take the wheel off (not in fine print).

Na
Review №57

Today I needed tires badly on my car. Arron was so kind and helped me get the tires I needed right away. Everyone there at Monro is super friendly, professional, courteous and very very helpful. I would recommend anyone who needs car repairs to go to them. Thank you for taking such good care of me and my vehicle! I will always come back for your great service!

As
Review №58

Its often very stressful as someone who doesnt know much of anything about cars, have something go wrong with their car. But the workers here were very patient, understanding and walked me through what they were doing so I could better understand it myself.

Tr
Review №59

I am a repeat customer. I always receive top notch friendly customer service. They always search for the best price and offer coupons I wasnt aware of. They also are very good at explaining the problem with my vehicle; the plan to repair it; and how to take care of it to extend the life of my vehicle. Highly recommend!!

Ir
Review №60

Huge respect to the manager Aaron Clark being knowledgeable and confident, which set precedent to a class A service, the amicable and honest treatment has convinced me that I need no more to look for a trustworthy place to fix anything on my van 2007 Hyundai Entourage. I will entrust repairs of my van to Aaron and his staff and best of all I am convinced that the advice given is indeed a truthful requirement and not merely a sales pitch. Professional and excellent customer satisfaction I truly endorse this business for the spirit of professionalism and true concern for the client. Receive my thanks and applause for an excellence in service. Thank you.

Th
Review №61

Leaving work for lunch, I found out my car had a flat tire. Erick and his team at Monro are very helpful! They not only had the right size tire in stock for my car, but were quick in getting the repair done on short notice. Thanks for the help!

La
Review №62

Just needed an oil change before heading out of town for the weekend...called over and was told they could get me in in the next 30 min or so which was great! Very close to my house so headed over, Eric and Robert were super friendly and nice, had my car ready to go within 30 min, no pressure to get anything else done. Super easy, great customer service, and close to home, what more could you want! Will for sure be back for any work we need done!

be
Review №63

What a RIOT the manager was, I didnt remember to ask his name, sorry. He was cracking jokes, having fun and making the job what it should be. They had the music up in back and remained professional during the whole time. I was having a touch day until I have several laughs while there. The place could use some better wifi- didnt work and maybe a soda machine for the people waiting, or coffee? The had a coco machine but also wasnt working. I think its a low key place with a decent deal with a GREAT staff to take the thought of the day away. Funniest oil chance Ive ever had! Appreciate the experience.

Er
Review №64

Went in and was immediately taken care of in a fast, friendly, and upfront manner. After it was all said and done the store manager, Aaron Clark, even gave me a $100 discount. Overall great service and will definitely be coming back the next time my car needs service.

Ga
Review №65

Aaron has great knowledge and takes his time explaining whats wrong with the car. Great service and prices. Love the new crew and team. Great job fellas

Ka
Review №66

I came in today for some tire issues I was having, and luckily I came across the store manager Aaron Clark who help me. He provided my friend and I with great service, and answered all our questions. He was very kind and patient with me. He even stayed a little over closing time to make sure my car was taken care of. Honestly one of the best customer service experiences I’ve had, I definitely recommend this shop.

Wh
Review №67

Terrell provided me with excellent customer service. He was very helpful, respectful, and patient. My car was maintained well and treated with care. I am very pleased and will be a returning customer.

Ja
Review №68

Lucas was great to work with, made the maintenance I needed done easy. Staff was really nice, invested in my satisfaction and during this strange time made efforts on distancing and cleanliness.

Mi
Review №69

Special thank you to Aaron Clark, Store Manager, and MONRO Auto Service and Tire Centers for allowing me to come have my tire looked at on very short notice. Aaron removed the nail present and patched my tire as a complimentary service. In between helping me, he served four other customers with haste and a smile. I will definitely be choosing MONRO to replace my tires before this years winter! Excellent customer service.

Sc
Review №70

Came here on a Saturday around 3 after my exhaust broke off the muffler. These guys took it right in a welded it up. Weld is perfect and holding strong. I was in and out in less then an hour and one happy customer. A+ work, speed, and price. Thanks again!

Ch
Review №71

I used Monro at the Highway 100 location for the first time today and I’m happy I did. From the phone to set up my appointment, to coming in for the oil change, all of the technicians were very friendly, knowledgeable and helpful. Will definitely be coming back for future oil changes

Mi
Review №72

Not sure where these negative reviews are coming from. Seems like some people expect quality work done for pennies. You get what you pay for! I had a mechanic friend do work for me on the side and I spent $500 in repairs, my car still did not run or drive like it should. I was quoted over $5000 in repairs from 3 local dealerships. I spoke with Chris the store manager at Monro in West Allis, who is beyond knowledgeable and was able to articulate technical workings of my car and put it in terms I could easily understand. After Chris and Ryan checked out my car, Chris gave me an estimate for my repairs that was thousands less than the dealerships quoted me, and some of the repairs the dealerships told me I needed, were not even needed! I shopped around a few more estimates, some were lower than Monro, but I felt confident with Chris and Ryan so I chose to stick with them. I could not be happier! My car runs like new, drives smooth, and feels safe. I drove in this weeks snow storm with confidence and got around town just fine. I cant thank Chris and his staff enough. I will be referring friends and family to go see them. Thank you so much for doing a great job!

Ch
Review №73

The guys there are super nice and helpful. I will definitely be back! It’s so convenient they offer appointments.

Ja
Review №74

Not going to lie- the review about a fight incident gave me cause for concern. I decided to give this place a try regardless and Im so glad I did! Erin was a consummate proffesional from the moment I walked in the door. To abate another potential customers concern, the employee who accosted the manager no longer works there. Sometimes bad things happen that are outside of our realm of control; I wouldnt pass on this place because of that isolated incident. Erin was fair, fast, polite and efficient. My car drives so much better now. Ill definitely be back for any future service needs. Five stars across the board :)

Be
Review №75

The manager here is everywhere. He is a mechanic cashier n secretary n problem solver. I waited longer then expected but seeing him was very entertaining. Trustworthy store & i will be back soon for any work for my car. Good job Aaron.

Be
Review №76

I blew a tire, and every where else I looked, it was going to be days before anyone could help. Monro was able to get me in same day, and get me out with 4 new tires in under an hour. Everyone I talked to there was helpful and polite, and I couldn’t recommend more.

CJ
Review №77

Knowledgeable hardworking guys here! Did a great job on the brakes and answered any questions I had. Would recommend 👍

Ca
Review №78

The Manager always finds ways to save me money with different options and coupons! Oil changes are fast and affordable for all my trucks. Today they had Krispy creme donuts for customers which my son loved!

Al
Review №79

5 Star review for this place. I initially thought there was no chance I was getting my oil changed because there was less than 1 hour for it to get done when I arrived. Peter the assistant manager did my oil change and took care of 3 other customers! I was very impressed with the service and Peter actually showed me a few things to keep an eye on my car. This place has EARNED my business.

Ou
Review №80

I am very please to finally have my car air conditioning running. I have been trying to get this thing fixed for a year but couldnt. The guys at Monro 1212 S 108 St got it done and fixed whatever was going wrong elsewhere in the engine causing my engine light to stay on. Now l can enjoy my car with good air conditioning etc.. All this for a decent price. Thank you guys!

Co
Review №81

Tom & they guys were awesome!! I had to purchase tires for my car, got a really good deal on a set of 4 and the wait time was less than an hour. Really pleasant, and welcoming staff. Will definitely return for other services & refer friends & family. Thanks again guys.

Sa
Review №82

Very disappointed that the mechanic wouldnt look at my car during an emergency situation. I had a flat tire pulled in the parking lot at 715a waited for 800a for shop to open. Attendant got here at 753am n I was told they had no time to look at my car.i proceeded to call for other arrangements. Waiting till 900am still with no other customers showing up. I GUESSYOU DONT NEED BUSINESS MONROE..

Th
Review №83

Had a quick, friendly, efficient experience. Terrell did a great job getting me in and out on a Saturday morning! Ive been a customer with this location for years, but due to moving out of the area, I had not been back recently.After going to the Monro in Brookfield and getting overcharged (even while using the Drive Card) and having to wait 3-4 hours from my appt. time for an oil change recently on a Saturday (trust me...I got picked up and came back later.), Ill be coming back to this location! Ive always had good, quick service and even though I had not been here in awhile, that has not changed.Great job, guys!

Se
Review №84

I went to two different places before calling Monroe. Every place I went to told me it would be a 2 to 3 hour wait time for a slow leak repair. Aaron told me to come right in, which was great news to hear. He took care of my slow leak and was very professional. The last manager I dealt with there a couple of months ago actually turned me away from ever going back. With the new and greatly improved service from Aaron and the staff I will make Monroe on 108th and Greenfield my first stop and I’ll recommend that location to my friends.

me
Review №85

#GOTOMIDAS If I could rate ZERO STARS I would. TOTALLY UNPROFESSIONAL!! Yesterday they tried to overcharge me on getting my rear breaks done. Originally I had called ahead to make an appointment to get my break pads done.. which they had given me a price of $150 which I found reasonable.. so I made the appointment. After looking at my vehicle they told me I needed my rotors replaced as well. I then asked how much more would I be paying and he totaled it to $550. I then asked how much the rotors cost to be replaced alone with labor included. He said $100. $150+100= NOWHERE NEAR $550. So I called my mother and boyfriend to ask their opinion. They both had told me to leave because they were trying to take advantage of me. In the conversation with my boyfriend I had mentioned I only had $500 on me, so I couldnt afford it anyway unless I went to the bank. When I got off the phone I told the mechanic that I just couldnt afford it, and would come back. He then lowered the price to $460.. (obviously he heard me on the phone) but the price he offered he was still taking advantage of me. He also said the price he gave me is lifetime warranted and that whenever I got my breaks done in the future I would only have to pay for the labor. TOTAL BS!! So today I went to MIDAS, which I should have went there in the first place.. PLEASE IF YOUR READING THIS, TRUST ME WHEN I SAY GO TO MIDAS!!!!!! (Ps: this was my first bad review I ever wrote.. so Im sorry if its a little long)

Ry
Review №86

Quick and friendly service.

su
Review №87

Peter is the Man! I got oil changes on both of my vehicles in under an hour plus got an estimate on some work that I needed to get done. Keep doing what youre doing Peter. Ill Definitely be bringing my business back to Monro in West Allis!

St
Review №88

Great, fast and friendly service. Took my daughters car in while visiting her in Milwaukee. They got us in and out fast despite being busy and we didnt have an agreement. Definitely sending her there for her next oil change.

ch
Review №89

Brought my vehicle in for an oil change last weekend. Made appointment online but site didn’t relay info to the shop. Aaron got us in right away and saved us $ with coupon he had. Today brought my boyfriends vehicle for tire leak. They gave us a complimentary repair and quoted a great price on new tires. We’ll be back in a few weeks to have that done. Thanks guys!

Ni
Review №90

The folks at the desk are always nice. I appreciate that when they recommend work, its things that actually need to be fixed. Good price for oil changes, theyre always on time, and I enjoy bringing my business back here.Ive had good experiences at all of the Monro shops Ive been to ask well.

Me
Review №91

My experience was awesome!! Aaron was very understanding and helped me explain what I needed for my car.Thank you!Megan

Ha
Review №92

Erick was awesome. Took my car on a Saturday morning, no appointment, and had everything done the same day. Better service and cheaper than my dealership. Will be a regular customer here.

Da
Review №93

I went in for a reasonably priced oil change and also got one of my tires fixed. They were very quick and took me immediately without an appointment.Top-notch service. I will bring my other vehicle here when it is due for service.

Ma
Review №94

Awesome service! Good people to talk to! Good job! Will definitely go for more services, thank you Evan And Terell you guys are awesome!

Ma
Review №95

Great place for all services. Great customer service by Erick n very knowledgeable. I most definitely will be back for my other car. 2 thumbs up Monro

Pe
Review №96

These guys are awesome. Fast friendly and fair prices. Best spot on S108th st. You have a friend in me.

Ma
Review №97

I called to have my car looked at last minute because of some issues weve been having with the steering. Aaron was extremely friendly and said to come in right away so he could look at it. He got the car lifted up and even let us see exactly what the problem was and gave me a somewhat reasonable estimate, however, I was able to find a repair shop that did the repair for less money.

Jo
Review №98

Peter did my oil change very fast and was super polite. Helped with questions on my other vehicle too. Definitely will come back and ask for his service. Will recommend

br
Review №99

Had a great experience replacing my tires! The Monto team helped handel the claims place and got me in and out in record time (as I called in with my concerns)!As a bonus, this team is hilarious, I left in a better mood and and with a bigger smile than when I walked in!

ni
Review №100

Real nice people. Great service. Fair prices. What else do you need for a mechanic also no pressure to replace parts that can wait.

Information
12 Photos
100 Comments
4.5 Rating
  • Address:1212 S 108th St, West Allis, WI 53214, United States
  • Site:https://locations.monro.com/wi/milwaukee/1212-south-108th-street.html
  • Phone:+1 414-236-7967
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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