I went to get my battery checked. I did need a new one. Reilly in the West Bend location was real nice and professional. Real nice guy and had a good talk about sports while he was installing the new battery
Service was great, and they had everything I needed in stock. It would be 5 stars only because if I had waited 2 days I could have saved 30$. I wasnt interested in coming back with some printout of oreilly or AutoZone. BUT, they did have everything I needed in stock.
Great staff, very helpful!! Even if they dont have a part in stock, they can usually get it very quickly.
On a cold winters day being stuck with a dead battery is not fun! I’m so impressed by the customer service and expertise of Don and the other employees. They turned a stressful situation into a blessing. I’m so appreciative. You guys ROCK!
Lifetime warranty means theyll only replace it once before they start making excuses why they wont replace it again, apparently.
They have car parts & generally are affordable. Plus was glad to be able to use there scanner tool since losing mine.
First used the website to research my automotive part replacement. Website for Advanced Auto is very intuitive and very time efficient. You do have the option to pay online and pick up at the store. I choose to go to the West Bend Store. As I was comparing a few parts and was unsure on what direction I wanted to go. The store was not busy and if I needed assistance it was there. Prices are very competitive with a great selection. Very easy to do business with.
Staff member diagnosed ECM codes for me
My car loves this place
I had to buy a wheel bearing yesterday, and Marc & John were extremely knowledgeable. John helped me save about $40 as well! Great service!
Horrible experience with the DM there
I ordered my parts online so all I had to do was pickup my order but the employees at the store refused to acknowledge me and continued to help the men that needed help first..
Store always is willing to help. Store was installing batteries this last week for customers. It was amazing to see employees willing to go above and beyond!
Greeted by an employee as I walked in. Asked if they could help me. Parts needed were gotten quickly. Offered specials with my purchase. Friendly. Go here frequently!!!
The store is amazing they took over in the storm because another store had a broken pipe and just went to town. They took care of everyone their service team is great management is awesome and its a definite place to stop & shop
Helpful, friendly and kind. They made sure my problem was solved.
They got me my alternator just in time for the weekend. Thank you
They check my altanater it worked twice fine thanks for a great job
Helpful staff and a large selection of automotive parts. They seem to always have whatever I need in stock, if not they can get it within 24 hours in the experiences I have had with them.
Love this place, they helped me get a battery picked our in the freezing cold and they also put the battery in my car for me in the freezing cold. They were also women that did this. No men were there. I think that is amazing...
Angel was more interested in listening to the other employee instead of my needs. Typical experience.
Usually get good parts, the staff isnt always the most knowledgeable.
I was in a jam, a tite spot, AAP totally hooked it up...thanks again!
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Excellent service employees were very helpful
Helpful... And had what I needed
Polite and knowledgeable staff very helpful
They always have anything I need or will order for me
Had the parts other stores didnt
They go above and beyond there way to help. Thank you.
Good place for good parts!
People dont know much about product they are selling
Kind workers who are decently knowledgeable
Some of the workers have no clue what they are selling
Like it when they install the new part for free.
That have parts
Great customer service!
Knowledgeable staff.
Was the best place to go for parts best in town
Great service, friendly staff!!!! Tons of help!!!
Really?
Get all my parts here
Variety is good
Always working on something that needs parts
Helpful staff
Fast service
Had what i needed.
Courteous staff
Very helpful
Helpful service
Excellent
FRIENDLY.
Very friendly staff.