I stopped by due to a piece of metal in tire, very helpful able to get me in and out quickly within 45 minutes with a patch and save the tire. Friendly staff and helpful

A humble little shop. Book an appointment for your issue and theyll fix your vehicle up in no time. If I could rate this place ten stars, I would. Absolutely phenomenal service.

I went in to get a new valve stem put on a tire, they got me in and out in less than 20 minutes, I brought in the new valve stem and they didnt even charge me, fast and helpful service I would recommend this place to anyone who needs tires worked on.

Reasonable pricing. Friendly and knowledgeable. Great service.

After purchasing a new set of tires for my f150, I began to notice a subtle vibration in the truck at high speeds. The guys at GY continued to work with me to try and diagnose the issue. They balanced the tires again but the problem persisted. We were struggling to determine if the issue was tire related or drive train related. At no charge, one of the guys at GY took the tires and wheels off his personal truck and put them on mine to get to the root of the problem. Turned out the tires were fine. We replaced the drive shaft and the problem was solved. Not happy a failed drive shaft, but the guys at GY were great about getting the situation resolved.

As always, great service. Got me in right away so I could get back on the road ASAP

Service was timely and employees highly knowledgeable. Definitely going back again

I stopped in because that irritating little tire pressure light was on. Asked if they could help me out with checking my tire pressure. Not only did they do that, they also taught me how to reset that irritating little warning..... and believe it or not, they even managed to make me laugh a couple times! In this crazy world we are living in, great customer service is hard to come by..... we should all celebrate it when we experience it. Way to go Goodyear- I’ll be back!!!~Mary Jo

15 years of great service and tires on all our cars. Always honest, dependable, and fair. Loren is the best!

The team is always up-front with me on what they may or may not find when dealing with an issue, and they explain it in a way that I understand. I always trust that they are going to take care of me. Great service at a reasonable price!

For over 15 years, we have had our vehicles serviced at the West Bend Good Year. They are great at working around our schedules. Professional, upfront, friendly, and the Good Year credit card is so helpful with larger expenses.

The West Bend Goodyear shop was great. During my recent visit from Virginia my tire began leaking air badly. I arrived at the Goodyear shop at 7:45am with a commitment to be at Erin Hills by 10:15. The shop was very busy but were able to fit me in. I was out of there by 8:15 with a new tire. The Goodyear team was professional, fairly priced and most importantly—helpful. I highly recommend the West Bend Goodyear team.

On the road today, and somehow ended up with a nail in my tire. I limped the truck here. The guys here found the hole, patched it, and sent me on my way. No charge! What a nice surprise on a day that could have gone so much worse!

Fair prices, great service, knowledgeable and friendly staff

GoodYear gets a 100% rating from me. Always excellent customer service and the work done on my car is always to my satisfaction. Have been a customer for over 35 years. Thank you GoodYear West Bend, WI. Also thank you Loren and the rest of the crew.

They helped us identify the problem with our tire

I took my car into the Goodyear Auto Service center in West Bend, WI. I had been told by my car dealer that I had a nail in a tire. There was no nail in the tire?Goodyear put everything back together and told me to come back if I had a future problem. They charged me nothing for their time and effort.Thanks to the folks at Goodyear; they did the right thing.

Great service and friendly staff. Highly recommend.

Great service! Jeremiah is the man!

So took my car here 4 times they did my alignment and said nothing was wrong with my car... well they were wrong first off mind you they did an alignment with bad rear control arms. Then left the cambers on the alignment bolts for the control arms loose wich led to me having to replace 3 wheel bearings 2 days later

Scheduled for tire pressure monitoring sensor to be replaced. On my way out of town for business. On the side of the road because they forgot to put all the lug nuts back on my vehicle. Avoid since basics not followed thru

Great service, good people!

Took care of a nail in my tire for free (I dont know who else would really do that).

I have received excellent service here for the last year and a half till this last visit. I am hoping they just had a bad day. Took my car in for a oil change and tire rotation. Got my car back damaged and had to take it to another mechanic to fix it. Cant believe they sent my car back this way! They offered to fix it at my expense.

Been a long time customer, and with every visit I am treated with friendly smiles, honest opinions, and a very fare price. Gary and everyone there are wonderful. Good work and great people

I originally bought my tires online on Black Friday. The deal was $100. off. I set my appointment and was surprised when the Goodyear shop in West Bend gave me a call explaining that the tires I wanted were no longer available but I could take the better tire for only a couple bucks more. OK - I needed tires and its cold and nasty out so I went with it. The guys in the office were really nice, I left my car for a couple of hours and presto it was done. The deal - wasnt so great but the service was.

Staff always seems a bit tired but the shop is clean and service is excellent.

Get you in on time for appointments. Appointments take as long as they tell you. Overall, honest service and they stand by their work. Not the cheapest place but not the most expensive either.

My first choice for tires and oil changes. Fast and very friendly!

We have been Goodyear customers for almost two decades! Recently had my oil changed, I was under the impression that an inspection of all fluid levels would be done. Apperently NOT! I spent 3 hours stranded on the side of the interstate late at night when my engine overheated. If they would have checked the fluid level of my radiator they would have seen the fluid was low as the hoses were leaking. They didnt even check it! NO fluid levels for anything were indicated on my receipt. I depended on you to make sure my car was in good condition. You dont care enough about your customers to even do what you advertise. I will not be returning. DO NOT RECOMMEND.

Had new tires and an oil change done at the West Bend store. The guys did a job.Thanks.

I just moved to the area and needed my tire patched. They were able to do it right before they closed. Best of all I went up to the counter to pay and they told me it was on them. I didnt expect that at all but was extremely greatful! Great place to go and Ill be a returning customer for sure! Thats how you start a good relationship from business to a 1st time customer!

I had a great 1st experience with them. Professional and polite as they really helped me out right before they closed with a flat tire. Ill definitely be going back!

First time customer, I got a nail in my tire and asked if they could patch it. They said yes and did it free of charge. Will definitely be back when its time to get new tires. Thank you again for the great service !!

Fantastic service!

Helpful and nice staff.

I really want to like this business, but my last couple visits have not been that great. $277 to have 4 tires and new lug-nuts installed not including tires. Asked to save old lug-nuts and after checking them out looks like quite a few where still in good condition.

Wonderful! I ask to get my tire pressure checked and the guy did so along with telling me I had the incorrect tire caps on. I bought my 2017 Corolla at a used lot and it did not have the correct caps on the tires. Apparently, They are Special aluminum type caps(I had the rubber type) which cover the stem and had i had an issue with my tires, bit would have cost me over $90 not including labor at Goodyear but from the manufacturer, it would have been 3xs that! Very Grateful he told me and changed them for free...Such an Awesome Guy!

I have not had a problem with them yet. So far, my 1997 Mazda 626 has needed new tires, a new front end assembly, a new exhaust, and a new multifunction switch. They are efficient, they are honest, and they dont rip you off. West Bend Tire has always been good to me.

My husband and I have been bringing our vehicles here for many years. As of late we have been in with three different vehicles we own from routine maintenance to several other major issues. The staff has been Great. Our needs WERE met right away and the staff seen our bad luck with one of the three vehicles and made sure we were happy when we left. This has happened several times in the last three months or more. We will not go anywhere else for our needs. Thank you to Allof you with an extra special Thank you to Gary at West Bend Tire and see you very soon with our family car.

The last 2 times I have been there they havent even charged me. Very good place to do business.

Ok

Top notch sales and service, even put the jack, tools and spare away that were laying in the back of my car! I will definitely buy tires here again! They went beyond what was expected.

Love these guys but their busy. Make an appointment

Professional and courteous. Im very satisfied with the value i received. I will go back.

After driving 2000 miles from Arizona, i noticed i had 2 balded tires on the inside aspect of my NSX. I called the Auto Service Center and Garry was very accommodating and friendly. I also was impressed with the care and expertise the mechanic too with mounting the tires and handling my aftermarket wheels. If i lived in West Bend I would only use this shop.

Needed a couple of tires right before Thanksgiving and couldnt find a place that had any available openings for several days. Called these guys and they said they would stay open after business hours that same day to get the job done. Outstanding service!

Our tire and front brake service was excellent. From quote to finished service everything was professional and timely. They were quick to advise us we did not need the rear brakes changed that we had mistakenly thought were bad. Thank you.

Super courteous. Quality and quick work. Easy online ordering and install local. Will use again!

I made an appointment online. I walk in and find out that they do not do online appointments, rep said they wont shut that feature off. He wasnt nice at all, he literally laughed at me. Just told me that he too bad, my schedule is full. He didnt even offer to make an appointment for another day or time. This was such an inconvenience and definitely not a place I will spend a penny at. I will definitely let my family and friends know to Stay clear of this place.

This place deserves accolades for the service they provided my wife. She had a flat on the freeway and called West Bend Tire after calling 2 other tire shops in town that couldnt help her. West Bend Tire was at the vehicle within 15 minutes and put her spare on and then followed her back to the shop. They didnt have the tires she needed, but got 2 of them delivered within a couple hours. They then loaned her a vehicle for free while the car was tied up rather than her driving on the donut spare tire. The salesman Gary was unbelievably accommodating. Great job guys.

After being told no by a couple other places, these guys said sure! Can you come by right now? they fixed my tire fast. I will definitely be visiting here when these tires need to be replaced.

The most consistent and value driven shop in town. No nonsense. No misrepresentation. The sales staff have all been in the business for years and actually know what they are doing given any situation that I have ever brought to them. Techs fix it right. I highly recommend this shop if you are looking for integrity and accuracy in your repairs. I have had them install tires on all 3 vehicles and they always got me the best price on a tire that fit my needs. They beat the competitors buy 3 get one free deal with their every day price with no upsell for crazy priced installation packages or any of that.

Got there early todayThey got me in early. They got me out early. They have always done a good job for us.

Tom was great today work worh

I had an appointment for mounting winter tires; when i gave one staff member my keys, he said it takes about an hour?!I was wondering for a few minutes if i was dreaming, had a cigarette and then asked him after I saw my vehicle is already in the garage, if i can expect to get my car sooner than that.He looked at me immediately with an attitude and kept repeating that it takes about an hour.Since Im from Germany and got that procedure done twice a year, I actually know that it definitely doesnt take an hour; it can be done in 15 minutes. Especially when people have an appointment!Plus the fact that i bought tires for over 500 dollars, its even more rude to be treated like that!I already regret buying the tires here and can only recommend to go somewhere else!

Good service with good prices!

Fast service. Wasnt too thrilled with the prices and me having to ask for a car evaluation instead of the mechanic just trying to hand me my keys and send me on my way.

Visit these guys if you want honest and dependable repairs. I have been pretty much everywhere in West Bend for service, and the professionalism at West Bend Tire is unmatched. The salepeople are all very knowlegeable and I have never been pressured to repair anything, yet they always let me know of any vehicle issues that are present. They take appointments even for free service. I was also surprised that their pricing was better than the small garage that I was previously using. I first went to them for tires and after shopping found that they had the best price on tires too.

I made an appointment a week ago for an alignment check and arrived about 10 min early. I was told I would have to wait an hour and a half for the service. I told him to forget it and went home. I took off work and got an early appointment to avoid this waiting. He called after I got home (20 min later) and said we can get you in now. What a joke, why even make an appointment?

Good place to go for service

Love this place they will patch a tire for free and have reasonable prices and they dont try to belittle or scam you. Great service.

Ive been taking my cars to Good Year for over 25+ years. Always great service from my guy Lauren at the West Bend store.

Great group of people to work with, and very fast. Opened a Goodyear Credit card with them and I get rebates on purchases there for the two sets of tires weve gotten, well worth it.

Only place we go!!! Now both of my parents are customers too. Down to earth service & quality.

The team is always great to work with, going above and beyond to take care of my (and my husbands) tire needs. They are out top choice in the West Bend area for tire service!

Great and friendly people.

Very helpful

CROOKS. Worst place I have ever been to. They lie about everything. Went in for a simple oil change 2 days later my drain plug fell out I lost all my oil and before I noticed my motor froze up. When I called they said it must have been done by the last place? WHAT? are you KIDDING me? I didnt have it any where else. They tried to blame it on every other auto shop I ever had work done OMG is this a JOKE? It cost me $4200 for a motor they destroyed. If you know whats good for you stay away and dont believe a word they say. LIARS

On time service done by appointment. The only shop I have found that takes my car in on schedule, fixes it correctly, and gets it back as promised. Never a pressure sale. I have been struggling with a service engine light coming on for the past year and had the vehicle to 3 other shops in town. Always the same problem and each shop replaced parts and the light came back on. West Bend Tire diagnosed correctly and fixed the problem for less than the other 3 stations. Thanks West Bend Tire and hopefully others struggling with less qualified stations will see this and bring their car to you to get fixed right!!!!!!!!

I had the Fuel pump assembly Replaced Last January 20,000 Miles ago. April 2014 The fuel pump gives out me. I called West Bend Tire they would not warranty the work under warranty. I got home I dropped the Tank and found the Fuel pump was replaced, not entire assembly and the crack that was on the old assembly was on the new one and just as rusted. They swear it was replaced I took Pictures and Video to show them, Kept the pump did not matter he did not want to honor it, All I wanted was the parts replaced thats all. Still No, Rob I do not care If i am not provided with service if i come back. I would have to be crazy to ever to come back to Goodyear

I feel the need to warn people about this place. They installed the wrong size tires on my vehicle and failed to use anti seize (we could not get the tires off.) I spoke to the manager Rob who was rude right off the bat. I asked about these errors, he told me it was not a big deal and it was my fault. There are dozens of places to get tires, please take my advice and do not go to West Bend tires. They do not treat their customers right.

Quality products, amazing service

Great service and friendly staff! Worth the few dollars extra over discount shops

Great service. Honest, they actually tell you what is wrong and dont try to sell you unnecessary service, like most dealerships.

The only reason it got a 2 star and not a 1 was the fact that they could get me in the next day.That being said, I brought my car in that was leaking air. I asked for a patch job, they said that they found it was plugged, took it out, found that it was too large to patch. They then stated I had to get a new tire - which I didnt have budgeted for this appointment. I told them it is fine and to just put the plug back in and Ill take it the way I brought it in. Nope, said I needed a new tire when they could have even plugged and patched.Be weary, these guys will take advantage of you. They seem to be under the impression that because they work at a tire shop that no one else knows about tires. I will not be going back and I also recommended my friend for 4 new tires at a different shop because of this experience.

EXCELLENT STAFF, SALES AND SERVICE. SOME OF THEIR MECHANICS CAN FIX JUST ABOUT ANYTHING!!!👍

Always very good at taking care of our cars. Will never do anything without calling and letting you know.

I always have a great experience with the guys at Goodyear.

Staff was friendly and did my tires fast

Was in the emergency to have the tire patch! Take about 10-15 min. They couldn’t do it?

Good service clean waiting room

Fast and friendly service by Garry and the crew

Excellent service!

Friendly and good service as always

Good work and service!

Good service.

Best tires in the world

Great service

Excellent

Great deals

Quick and friendly

Fixed my Tahoe, price was moderate.

Friendly and knowledgeable

Very busy place!