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Southern Tire Mart
308 Well Rd, West Monroe, LA 71292, United States
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Southern Tire Mart
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Co
Review №1

Quick service. Technicians friendly. Clean new store. Cold ac inside the store. Pilot across the street with a Wendys. Good people. I will be back.

mi
Review №2

Very disappointed in this location. First I submitted an online quote weeks ago as I began my search for new tires, never received a call back. Second, tried to visit the location where the counter guy could have cared less if he sold a tire, never said a word that he did not have to. All the shop guys standing around in lobby talking and hanging out. Big guy at counter was not very friendly in my opinion and never said hello or any type of greeting. He looks at me and says Yes? What is that?So after that I drove to Bossier City and spent my money there where I received extremely great service at Discount Tire, I heard they are building a location near yours and very glad to hear that.

Ju
Review №3

2 steers & 4 trailer tires. Yal are AWSOME! Richard salesman great customer service & pricing. The crew we had professional, friendly & fast. Thanks guys!! Will definitely be back

Ki
Review №4

Went over for a simple tire repair. Not only was the place immaculate and helpful, they also comped me the price of the repair! I dont think this is a standard of practice but just a nice thing to do. I WILL be buying my tires from here as well as my moms!!!! Thanks gentlemen for helping a lady in need!!!!!

Za
Review №5

Very nice service and fast. They helped me with ease.

Ch
Review №6

Excellent place for tire mounting and balancing.Staff is very friendly and attentive.Tire technician was the best one Ive witnessed work...ever !!!

Br
Review №7

The best service I ever had anywhere. I was just passing through town, and they were super nice, and had me in and out in half an hour or less.

J
Review №8

Just had tires balanced and valve steem replaced, staff and technician very professional, and didnt take long at all. Highly recommend seeing them, Goodjob!

Sh
Review №9

Usually when you give a shop the green light to fix or replace any damages they light up and get busy. For some reason this location seemed like they did not want to mess with it. I told them 3 tires I knew kept going low and there were probably a couple more of the 18 that were leaking as well. His words were your gonna be here a while. Well, I was only there about 30 minutes, but they only fixed 2 tires. Now I still have to air up 2 others that keep going low. Somebody tell me where the workers are in Louisiana. We are working here outta state because they cant find anyone in this state that wants to work. We even offered a job to a random guy at the gas station that looked like he could use the money, but he refused the job. No wonder its one of the poorest states. Hands out for freebies though!Due to owners response. Please reread the first sentence of my review. You had the green light to fix Or Replace any tires that were below 50 psi. Not one person at your establishment told me that there were any tires to be replaced either. Your guys just didnt want to mess with more than 2 tires and for the record the other tire I told them about blew out on me the next day so I sat on the side of 20 waiting for another tire repair shop to come replace it.

Sa
Review №10

Very good and fast tire change. Friendly and efficient

Ro
Review №11

They saved the day for me. I have been trying to head home through the ice storm of 2021 and got a flat tire. They were the only tire place in town that wanted my business. They had the flat fixed in less than 20 minites and even swapped it out with the spare I had on the car.The next time I drive through the area they will be getting a rack of ribs to chomp down on.I was getting to the point where I was going to have to put a plug in the tire which I dont like doing but they took care of me.Thank you very much it is a huge load off of me for the rest of my trip home.

R
Review №12

Friendly service, great staff ! But most of all brand new state of the art facility. Plenty of the tires you need so come on in get u some new rubbers on that rig .

Rv
Review №13

Very good service, quick in and out, very clean shop, nice waiting area, super nice employees and best of all reasonably priced, very accommodating without an appointment. Glad I waited over the weekend locally to use their services.

Ro
Review №14

Big pretty facilities but it ends there

Os
Review №15

Sam has great customer skills!!! Have tires !!!Easy off exit.

Me
Review №16

Great prices and great customer service! Definitely feel comfortable as a woman going in the shop and knowing I will be taken care of and not try to be sold things I don’t need!

Sh
Review №17

Good prices! Fast service! Ill shop here again! Great new location!

Lo
Review №18

Good service. Got in and got out. Back on the road again

Ta
Review №19

Great experience ! Staff was friendly and professional. Mounted and balanced 4 tires. Cleaned the one i wanted to save and put it in the trunk for me. Three staff members thanked us for using their business

Jo
Review №20

Slowest tire shop ive ever gave my business too. Been here 4.5 hours and there still not done with steer tires.. 6 tires on a 2019 dont take 5 hours to complete. Their drive through idea is flawed, 15 trucks have passed. Then I get in the shop, and asked to move to another bay. And get passed again by 5 more.. never again.. 5 hours later just getting done.. no discount no appreciation.

No
Review №21

Great experience with staff and technicians. Highly recommend.

Tr
Review №22

Great quick and friendly service nice new shop very clean

Ja
Review №23

Good service good people

Je
Review №24

So tonight 4-11-2020 I blew a recap on a company trl near MM 74 EB. My Dispatcher called Southern Tire Mart as thats who we have a contract with and let the dispatcher with STM were I would be at. Yes I drove a few miles down the road to a safe location. Was given the standard 2 hr wait time. Well I was surprised that at the 1 1/2 hr mark here comes J.T to replace the tire. Not only did he get there in record time but he also didnt waste any time getting this driver back on the road. Thank you for such great service!!

Wa
Review №25

Did a good job. Had coffee made. A nice warm place to sit down wouldve been great.

Br
Review №26

Fast, friendly and professional

Sh
Review №27

This is a local tire sales company. They have decent prices and acceptable customer service. They also carry a good assortment of variety to choose from.

VI
Review №28

Great people very friendly and very quick

Gr
Review №29

Real good prices for tires and fast safe service

Ma
Review №30

Great Service but they DESPERATELY need a place for their customers to get out of the way and out of the heat and cold!!!

Mo
Review №31

Got here almost as soon as i was backed to the dock, Jermaine started unloading. Quick and efficient

Th
Review №32

Thanks for getting me in and out. Great job!

No
Review №33

Fast service, reasonable tire prices

br
Review №34

Awesome experience, friendly service, and reasonable prices !

RO
Review №35

Got me in and got me out quickly!!

Tr
Review №36

Shreveport LA store is the most friendly and best place to get tires

Do
Review №37

In and out right at 15 minute repair! Friendly staff! Sorry no pics, but no real store front showing from road. Actually relued on gps to take me there.

St
Review №38

Great service and people.

Ma
Review №39

My company called and tire tech came right out and change our blown tire and i am up and rolling . Maurice a Driver for Design transportation just wanted to say thanks

An
Review №40

Quick and efficient

Br
Review №41

They fast and friendly

Bo
Review №42

Super professional

Ra
Review №43

Great service

Bj
Review №44

Great deals excellent service

Ed
Review №45

Great service

Iv
Review №46

Quick service

Ke
Review №47

Slow

Information
12 Photos
47 Comments
4.4 Rating
  • Address:308 Well Rd, West Monroe, LA 71292, United States
  • Site:https://stmtires.com/
  • Phone:+1 318-388-1393
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car accessories store
  • Car repair and maintenance
  • Oil change service
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:8AM–12PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Restroom:Yes
Payments
  • Debit cards:Yes
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