So happy I found this company. I purchased a large OLED that weighs about 100 pounds and they hung it quickly and securely. Very professional team. They overcame little obstacles with my wall and made suggestions to ensure the installation worked really well. I will definitely use them again or recommend to a friend.
If there ever was a country club experience for spectacular AV service and set up, Palm Beach Audio Video is it.Based in New York, we recently purchased a home (for momma) in the Palm Beach area. Wanted someone to work with closely with her, set up a bunch of flat screens, ring, Integrated audio, WiFi, etc who can be trusted to focus on quality, attention, and generally be there for mom if she has questions or concerns (while working with me directly on cost, models, and any underlying issues from another city)To say Palm Beach AV “crushed it” would be an understatement. They are a pleasure to work with, efficient, and have a positive attitude and incredible “bedside manner” with mom (who’s not super sophisticated on these things but wanted it done right).I felt like we had a trusted partner and vendor for the project (which is rare for such things). They took care of my mother exceptionally well (most important).If you need AV support or service, run, don’t walk, to Rob and team. They are legit.Thanks guys!!!!
Wonderful service. Friendly, caring, knowledgeable, efficient. I was very impressed with Toms professionalism and service.
We have a pretty odd setup (prewire originates inside with speakers outside) and the team at Palm Beach Audio Video came up with a great solution that we completed in two parts. The technicians were prompt, incredibly courteous and their work was impeccable. From beginning to end a really great experience!
Here I am again, buying another TV from Palm Beach AV. Great to do business with trustworthy people. They have a great technician Tom, a clean and speedy installation.Thank you
Robert Cassi and his team did a superb job helping us with all the AV equipment at our new condo on Singer Island. Went above and beyond. Responsiveness and technical expertise unparalleled. Also willing to solve seemingly insoluble problems and with a smile. We would never use anyone else!
Robert, Tom and the crew are terrific. They did a great job with tvs, an amp and some outdoor audio. Third time Ive worked with them and will continue to in the future.
We had a 65 TV that was still under warranty with LG. I guess this is the reason LG uses them. They were so accommodating and professional. they ordered the parts they thought would be need to fix the problem and when it turned out not to be, Tom took the TV with him, ordered the parts, fixed it in the shop and returned my husbands pride & joy within a week . We are very happy with their service and would use them again even if it werent for a warranty issue .
After my surge protector failed, i thought my new 65 inch tv was a gone for good. I called Palm Beach Audio Video who showed up within the 2 hour time frame that they said they would, quickly removed it from where it was mounted, fixed it so it runs like new again and mounted it back on the wall for me. They were quick, friendly and honest. Hard to find a good value today. PBAV is a good value! Thank you.
We had the two best installers out today. They installed my big screen TV and 3 devices. They programmed my remote and even helped me with setting up the favorites. Everything works like a charm. In and out in less than 30 mins. So happy!! Thanks Palm Beach AV!
Amazing repairs. This place is highly recommended.
Great deals
They did an excellent professional installation of walk brackets & mounting TVs on wall brackets indoors & on the patio. This required installing new cable & working in the attic. Not easy. They were friendly, courteous and their goal seemed to be to insure we were satisfied with their work and we were. I would strongly recommend using their service.
I shopped around for the companies with best reviews and called a couple. The lady at the phone with PB Audio Video, asked me important details about the job I wanted done and then she said the owner, Robert, would call me back. He did and asked me a few more interesting questions that other companies did not ask me before and made sense for both parties not to waste our time and to get a correct quote on the job to be done. He mentioned they were busy but could send his team after one day. And so they did. Price was also very competitive. Two nice gentlemen arrived at the house and proceeded to professionally measure and install the system for our 75 inch TV, they were detailed and cleaned up before they left. Shared some insight on the quality of the TV and how to use the remotes and all that, the final product is beautiful, we can now thoroughly enjoy our HD 4K TV as we should! Thank you so much PB Audio Video, we are very pleased with the services provided and my husband happily paid for what he thought we didnt need before, HE IS THRILLED!
We are very with our 75 inch TV; the service was excellent! We highly recommend PB Audio Video.
I have known Robert and Palm Beach AV for many many years. As far back as when they were known as TVCR. They do incredible work. The staff courteous and the installers are very knowledgeable. I wont go anywhere else for any of my audio / video needs. They get the highest recommendation from me that I could give any company.
Very Happy. Tom came over to install a wall mount TV. He was on time, quick and did a great job. Cleaned up afterward as well. Will definitely have them back for more work as needed
I was looking for someone who could quickly help us rationale my elderly parents TV and all of their equipment. I usually only get resources through referrals but this time I went on line and found Robert Cassi and his company. He was amazing! He showed up the next day, figured out what my parents needed, and within 24 hours had his guys come to install everything. It has made such a difference in my folks life. He is presently writing a how-to so they will remember how to use their new streamlined remote. I would highly recommend and will most definitely use him again!
I highly recommend this company. They were prompt and repaired my systems remote control so that everything works easily. They were reasonably priced and very nice to deal with.
I bought a new TV from Tom at Palm Beach Audio Video and the next day, they came and installed it - Perfection!!!
This is a great company - With Tom and Robert they do a great job. I highly recommend them
Great experience. Tom the lead technician is very professional and was very accommodating. Would definitely recommend.
Suggested OEM repair outlet for warranty and more. Performed work for our warranty repairs in reasonable amount of time. Enjoyable to speak with customer service and not feel rushed...even update you. Knowledgeable about current equipment and custom installs. Used them for custom install in Parents condo. Received pictures of the completed job the same day performed.
We had a terrific experience with Palm Beach AV. We contacted them from Canada and they were quick to respond to our repair in Manalapan. They installed a terrific remote to control all of our AV needs. We will use them again &I would highly recommend them!
Wow, is all I can say. These guys came over in time - on time - and did what they said they would to - all at a reasonable price. I highly recommend them
Just like other reviewers here, my TV (65 LG E8 OLED) decided to toast itself, and in cascading fashion first HDMI ports 1 to 3 failed, then HDMI 4 failed, and not to be all alone, Ethernet and WiFi then failed too.I called LG and they referred me to Palm Beach AV (aka TV CR) as their warranty-authorized repair outfit. I had a very efficient and productive phone call with Palm Beach AVs office, then the technical crew showed up exactly when promised, and fixed everything via careful circuit board replacement.The Palm Beach AV crew were not only expert, they were friendly and thoughtful; they cleaned up everything, including all the dust I had let accumulate on the unit for months.My highest recommendation! I couldnt be more pleased.
Great Company, I use them for everything - Always Prompt - Always Reasonable
They did an excellent job on my TV system - I would use them again - MOST CERTAIN
THESE PEOPLE ARE THE BEST - HAVE HAD NO BETTER IN SERVICE FOR MY NEW TV - THEY ARE THE BEST INSTALLERS
Our 2 and 1/2 year Samsung we brought from Best Buy was broken. The Company Samsung recommended had terrible reviews so we chose this company. The only disappointment was that they could not fix it . They agreed to match any other price for a new TV and give us a credit for the service call. After giving it some thought we upgraded to better model. What pleased us so much was the positive interactions with the Company and the fact that we had a fully installed and upgraded TV within 7 hours. after picking the old one up for diagnosis. We are now enjoying a much clearer TV. What started as a stressful event turned out to be much less stressful.
I bought a new tv from tjem and have nothong but the best to say . i highly recommend them
We live in Baywinds and have used this company - They give great and reasonable service. I recommend them highly!
Hello Breakers West Residents - Ive used these people and am very happy with their service. - I highly recommend them!!!
We had our Sonos system installed by this company - It is so much fun - We highly recommend them, as they did a great job installing speakers and music system. They previously installed a Television on the wall but the Sonos system adds so much more
I think that this is a great company - They are on time and do what they are supposed to do - We enjoy working with them
Robert came over and installed a remote for me and rearranged my equipment - I am now able to use my equipment with extreme ease - Thanks Palm Beach Audio Video - TVCR for doing a great job
VERY QUICK TO RESPOND AND VERY REASONABLE TO INSTALL MY NEW SONY TV
Wonderful folks....most helpful with my repair and did a great job. I highly recommend.
Fixed my television in a timely fashion. Upfront with prices and cost was reasonable. Would visit again.
Repaired and replaced the LED strip on my 5 year old 50 inch LG Smart TV and now its good as new!
I tell everyone about Robert at Palm Beach Audio Video - They are honest and thorough. Leaves nothing unfinished. Comcast should hire him as their CEO. Attention Oakmont Estate Owners
I had these guys over my home to repair my WIFI system - After this very successful process, they also talked me into putting Sonos in for music. I am enjoying my days now with control right from my IPAD. They are very professional and will use them again.
I highly do not recommended this place. I went there to get the power botton of my tv fix because it was loose and I needed them to fix it. They gave me a called saying something else is wrong with my TV. Keep in mind my TV work find with remote control and my controller broke so I wanted them to fix the power botton so i could program a new tv remote control to it. They told me my tv board was mess up. Its not turning on at all and they repair it and i had agree to they pricing to fix it then i get there my tv would still not turn on. They claim now it can be turn on with a remote. I told them thats not what i ask for i want the power botton fix. So they told me they cant find the part for it. So i went to go pick up my tv unrepair and all the bottons are jam. So now i have more problem then when i first gave my tv. 😑😡☹ the light on my tv doesnt even turn red now. And before i went there it did.
Very nice company to do business with - I recommend them highly
Very best in service. couldnt be happier.
What a wonderful experience working with Robert!
Great Service, great character, and quick service
Using Robert to fix my Audio system at my home is nothing short of a Pleasure - This is a great company to deal with!!!!
Incredible service