When I walked it to set an appointment I was really impresses with the modern and vert clean Office.Dante was very professional. I didn’t wait long for service. Especially cause it was Monday morning.He gave me a fair and timely estimate for the work. Two days later the part they ordered was in. The did all the work installing the new bumper in one day as I requested. The body work was excellent. The customer service was fantastic. I highly recommend A1 body.Michael in Jupiter, FL.
Went to A1 Body and Glass through my insurance company, Taylor was very helpful and called me literarily everyday for an update on my vehicle which i greatly appreciated. Whenever I called to ask a question either Taylor or Oscar was always able to answer my questions, the only negative comment I would have to mention is that it took my vehicle allot longer than I thought it would (2 Weeks). Overall they did a great job on my car door, and the pictures can speak for themselves.
Not only did they fix up my vehicle in a very timely and incredibly professional manner, they also have the MOST exceptional consumer service skills. Specifically, Keith and Melissa were two stand out associates who knocked it out of the park in terms of going above and beyond normal call of duty. 6/5 stars, will definitely return to these folks if I ever need any additional services in the future.
Excellent work. I could see that Minka, the manager clearly knew her stuff while she was doing my estimate, much moreso than others Id gotten estimates from nearby. My truck looks great and they even detailed it inside and out for me. Ill be using A1 for our entire fleet from now on.
A few weeks ago, my car was T-Boned. Not only was I stressed about what is going on now, but now I had become overwhelmed when my car was hit. As soon as walked in the door, Melissa was so kind. She explained the whole process to me, and she introduced me to the mechanic who would give the estimate (Kevin). I was actually going to take my car to the Dealership Repair. But after the experience I had, I decided to trust my car with them. A week later, I got the call. They took such great care of my car that I decided to have them work on a couple of other things. The best part is that prices were very reasonable. If I had to go to a body shop again (hopefully I wont), it would be here. Thank you Melissa and Kevin! You guys are the best!
Kevin was so great and helpful getting paint off my car! Very professional and helpful, 11/10 recommend!
So friendly and great service.
Got into an accident and was looking for a local body shop. Was turned down by European Paint & Body (due to it being covered by insurance; not sure what internal protocols deny free money, but thats not my problem).Called up A1 Body and Glass and they were more than happy to help. Sam is a great manager. Fixed my car in about a week (expected). Also gave me some tips in regards to cleaning leather/the outside of the car.~~~UPDATE~~~Went here again because i figured they were solid. Was told all 4 tires should be replaced soon. Why not. From 26 Dec to 6 Jan I was fed a bunch of different stories. Also the price wasn’t what was discussed. Also they didn’t save one of my old tires despite knowing my car does not have a spare. This place will NOT be seeing my business again.
Great service
Cant all for better service, the first and only body shop Ive ever delt with, that actually cleaned my car from top to bottom after only repairing a small section of my car. Now I see why your A1👍👍👍👍👍🤩
Wonderful experience at A1 Body and Glass. Took my vehicle in for a glass claim and, by the end of the day, it was ready and looked like new. Taylor and the crew were very courteous and professional. They even offered to pick me up when my car was done. I highly recommend their services. Thanks so much A1 and Body!
My Infinity was hit in Coral Springs at a repair shop next to A1 Body and Glass.....The insurance company has a office in the shop, when I went in there was a 2 week wait to get my car in the Coral Springs facility.... I was told there were other locations, and the one I chose was in West Palm Beach not far from my office....My car came out beautifully, and Taylor was a pleasure to deal with... If I need auto body services again they will be the Company I call....Mark MillerCheney Brothers Inc.
Tried to scam me for a tire!
Taylor has great customer service skills! Loved getting the updates on progress made. Service was fast only taking a few days. The work looks good, however I was told a spot on the fender would be fixed since the whole fender was going to be repainted- it was not. They did give me extra paint for a few touch ups that were unrelated, that was nice. On the down side, somewhere along the way a pair of sunglasses went missing from my vehicle. Not a big deal, guess someone else needed them more than me! Just make sure to remove anything you want to keep, like they tell you!!
Have been doing business with them since 2012. Every claim handle and processed flawlessly. Highly recommended. Very professional. You need to compare when needing an estimate
Great Customer Service! Got my car complete in a timely matter and they kept in contact with me every step of the way. Even went above and beyond and detailed my car. When I had questions or concerns Sam and Taylor was always welling to investigate, help, and correct any issues. I would highly recommend them for any body and glass repair.
I really enjoyed speaking with Taylor Sword the best way to say it is, it was like to talking to a really good friend. She was prompt, courteous, efficient. She even picked us up from our home and took us back to get our car from the shop when the repairs were complete. Overall, it was a very pleasant experience. Thank you, A1 for having such an amazing employee to interact with.
Terrible Geico affiliate. Never repaired our car correctly. Left us with a rattling exhaust from a loose heat shield. Let us drive away with blown out lights. We had to take our car to Toyota and make the repairs there and we paid out of pocket as well. The mechanic tried to convince us that the rattling was normal and they wouldnt look at it. We had to prove it was from the accident. Made no sense since the car was new. Dont recommend this place.
I can not say enough about my experience at A1 Body & Glass in WPB but I must say as for Taylor at the front service to David the manager he must be because the dedication to customer service and explaining all details was absolutely amazing. I’ve been in the business of insurance for 30+ years and never seen a body shop with such excellent service from day one to closing date. I will continue to highly recommend this body shop to all my clients and friends and family. Great job !!!!!!
Taylor was beyond helpful! She kept me updated about my car while being professional, knowledgeable, friendly and polite. Not to mention, my car looks great! Highly recommend!
Taylor and David the production manager was AMAZING! I could not have asked for a more smooth transaction. My reason for being there was so stressful so their welcoming spirits really eased much of the burden for me. I hope that my car stays in tact so that I never have to go through this again but at least I know with them Ill be in good hands.
First let me say, I have never left a review on Google. Nor have I ever had to go to a body shop for a damaged vehicle before this. I initially called another company who could not perform the work on my vehicle and I asked if they would recommend a shop to me. They directed me to A-1 Body and told me to ask for Taylor. I am so glad they did! From the moment I picked up the phone and called, I received absolute turn key service. Taylor did EVERYTHING for me. She made the calls to the insurance company and the rental car office. She handled EVERYTHING and called me just to keep me updated on the progress. That was before I even saw the work that was performed by their techs. It looks brand spanking new. I also received a lifetime guarantee of their work for as long as I own the vehicle. On top of that... I showed up after closing on a Friday afternoon to get my vehicle and left the rental car there. Taylor was waiting for me AND returned the rental car for me. Taylor is very personable and a very hard worker who made it sooo easy for me as the consumer but on top of that, the guys in the shop really delivered! Top notch service from A to Z and my car looks AMAZING!
Sam (the manager), wound up helping me tremendously when I wanted to get a few things repaired on my car before I traded it in for a new one. Not only did he give me an amazing price, he squeezed me in that day to fix! Also, the front desk (Taylor) was super nice and helpful!
Excellent service and turn around time. Really demonstrated efficiency and did a great job on my car. Sam, the shop manager really cares and I believe his leadership and upbeat nature influences the team.
My car was left after a hit and run. It may have taken a while, but it looks amazing!!! They also kept me in the loop everyday which made me feel better. Great job!
The people at the body shop were very nice. They tried to fix my car as fast possible but there was a lot of unseen damages that my insurance did not to their due diligence find in the first place. They were quick to amend problems and try their hardest to deliver my car! Also they did a lot of extra things on the car for me.
Outstanding customer service, Taylor is very helpful and friendly. Service was fast it only took a couple of days to repair my car. I would recommend this place to everyone.
Both Taylor Sword and Samuel Butala gave me excellent service in fixing my car. They were both polite, professional and truly caring all the way through the repair process. I could not have asked for a better experience.
Customer service is outstanding and the repairs were done promptly. I was always kept up to date on what was going on and the end results were excellent. Mr. Butala and Taylor were very friendly and I would recommend this place to anyone. Thank you!
Great customer service, fast repairs, friendly and knowledgeable staff. I have repaired my vehicle here multiple times and I have nothing but great things to say about this location. John is fantastic! I highly recommend it!
The service was great! Made a difficult process of getting a vehicle repaired through insurance so easy and smooth. Everything was done in a timely manner! Couldnt have asked for better service!!!
Great customer service, I loved how everyone that came across my path said hello and asked how I was, not many people do that now a days. Thank you Taylor, David, Troy, Nick and everyone working in the shop for doing such an amazing job on my car and getting it back to me so quickly.
I just had my car in there not to long ago and they did such an amazing job!Also Taylor was very welcoming and very helpful. You guys did an ABSOLUUTELY amazing job thank you!
I brought my vehicle to A1 Body/Glass after it was involved in an accident, and the insurance company listed them as an authorized repair center. Due to circumstances beyond my control (Hurricane Irma) I was unable to immediately pickup my Kia. Taylor was a huge help and had one of their employees drop it off to my house and leave the keys in the mailbox -- after it had been sitting in their lot for over a MONTH (SORRY GUYS). Terrific service. Will absolutely use them in the future.
Great experience working with Taylor and A1 team i brought my vehicle here and they were quick and courtesy. Taylor followed up with to see how we were doing and the vehicle. Life time customer.Thank you all again!
Service was great!! We were greeted promptly and had the car assessed and ready to go in less than 20 minutes. Everyone was very nice! Thank you a1 :)
I ran over a parking stop and pulled my bumper away from the car so I was feeling like a big dummy. I came into A1 Body and Glass expecting to be taken advantage of but Nick analyzed the damage and gave me a great quote. Nick corrected my bumper and didnt charge me extra because it was a luxury car.We always tell the world when things go wrong but this is an instance of great customer service and honest work.I highly recommend A1 Body and Glass. Thank you Nick
The customer service here at A1 Body and Glass was very warming and welcoming. The front guest clerk was very polite and helpful as well as the technicians and workers there. The information giving to me was very accurate.
Extremely happy with the repairs, service and fast turn around. Best shop in palm beach.Thank you (Taylor) and the guys again
Great customer service. Dave, the manager was very fair and considerate. They do a great job and they are committed to service excellence.
Thank you A-1 glass and body for making my car brand new again. I am beyond happy with the great customer service I received. Thanks again Sam and Taylor!
Friendly face with fast service. Came in to get an estimate and got quick service. People were really a pleasure to deal with. Will be bringing my vehicle back to get fixed!
Nick and Taylor are the best I got into a accident Monday my entire bumper needed replacement my car was finished the same exact week the price was reasonable and they did awesome job i was totally impressed best work hands down I’ll definitely be back
Great place. Nick helped right away. Loved the experience. Will definitely be using again
Great place. Loved their service. Will definitely be telling my friends and coming back if needed.
My name is Brenda H. and I would recommend you to all of my friends. The work you did on my car was excellent and done in a timely manner!!!
The employees here were very kind and made me feel comfortable and confident that my car was going to be OK
Outstanding customer service. Taylor and the crew are awesome at thier job. Made a hectic situation into a great experience
Great experience with Taylor such a nice intelligent young lady she was very helpful threw the entire process of getting my car fixed need more people like her
I had a great experience at A! body and glass west palm, they held my personal item until l was able to come to get them. I would recommend them to anyone.
I recommend a1 to any and anyone. Unfortunately I have had to use them a number of times, but they have always done great work.
All around great experience. Taylor has customer service down! Very informative, and updated me on progress throughout. Thanks A1, and thanks Taylor!
I came to pick up my car it was in beautiful condition the front Desk assistant TALYOR SWORD was absolutely amazing she handing my Situation with so much care she was so professional and so respectful If I ever need my car done again I know where to go this place is truly what the name says A1I am pleased with my customer service in all satisfaction overall
Taylor was very professional and respectful. Listened to our needs and got everything done quickly. Thanks
A1 helped me with the entire process of dealing with the Insurance claim and making sure my car was fixed and everything was perfect when I picked it up!! I highly recommend this place!
Great service. Amazing people. Loved their work. Will use again if needed. Thanks a1
My personal experience with A-1 of PB was excellent and VERY professional. Through Taylor Sword I was constantly updated on the progress/status of my vehicle. They were VERY HELPFUL ❗W D Toombs
All around great service! Taylor is the best. Thanks again! 5 stars!
Quality Repair of my vehicle and great costumer service provided by Taylor and the staff at the west palm beach location.
Great working with Taylor and Dave they go above and beyond and my repairs look amazing.
My boyfriends car got towed to a1 auto repairs, i have been speaking over the phone with taylor and she has been very helpful and made me feel at ease throughout the total process. A1 for customer service :)
Great work! Loved their speedy service and their updates. Will use again if needed! Thanks a1
A1 body work has done great job with my sisters car, I was impressed with the service and quality of this company, spoke with Taylor over the phone, she took care of everything without any problems
Sam and Taylor are amazing! Their customer service is excellent!!! I highly recommend A1 Body and Glass
Just left this shop. Great people and dog lovers! My headlight was broken and they werer nice enough to try to fix it. Unfortunately, my headlight wasnt fixed due to the headlight not being able to come off lol, but they tried. Great and friendly service.
Really appreciated the AMAZING job they did. Taylor is one of the best customer reps Ive meet in a long time; please keep up th good work.
The staff was very professional. Isabel and Nick took time to explain to me the work thats needed and kept me abreast of the progress through the whole process. Will definitely recommend them.
Worst experience at a body shop. Keith and Melissa have no concept of customer service. I would not recommend this particular location!Advise: if you screw up it’s okay to apologize and attempt to make things right!
Horrible service.period...iv had my car there for over a month and supposedly I was one of the prioritize customers and qualify for the express service as a geico customer.... that has not been the case .. I went 3 weeks after dropping my car off and it still sitting in the garage untouch and all I’ve been hearing are excuses
Great service and my car got fixed completely back to normal. I definitely coming back if something ever happens to my car again.
John and Isabelle are great. My car looked clean like if it has never been in an accident. Will definetly be using them again.
A1 Body and Glass had my car ready in less than a weeks timeframe. Great service! I would recommend them to anyone and everyone!
I would like to think a one Body & Glass for assisting me with my 2016 Kia Forte at my time I lost okay Isabel assist me over the phone she kept in touch and the young man that did the estimate allowed me to look at the car I really appreciate that you make sure I got all my belongings I mean a one is the greatest and I definitely recommend it was invited to anyone that need glass assistance.
Service was great! Total great experience overall, staff was super friendly, Taylor helped take care of my situation, keep it goin!
The service was exelent, very fast my car was done in a week . I will recommended to every one . Thank you so much Mr.Sam and Tayler
Great customer service my car looks brand new will be back if I ever need any repairs!
Took my Audi Q7 for repair on a door and they did a good job for half the price a competitor round the corner had quoted me.Review after further consideration, the job was not as good as first impression, bits of the door were poorly reassembled
Came in with my mom for a estimate and staff was super friendly..taylor was very helpful !will definitely be coming back with future vehicles and will recommend to friends and family!
Great excellent service updated regularly super knowledgeable and great business hours love my repair will be telling my friends and family great job
I have a beautiful lady helping me out at the front desk. great service!
Great experience,excellent service the staff exhibited knowledge and was very helpful in meeting my needs would definitely recommend to friends and family.
They do gerat. Jop
They was very good I didnt have any problems with my car ever since the service.They were very respectfull and reasonable .Thanks a1 body shop youre great!
The greeter at the front desk is sonkindnan appreciative. She also dresses so nicely. Will be using this place again for an estimate lol
Very nice staff, and get alerts when car us ready via text messages. Great auto body repairs on my Ss
It was very hard to find but the service was good and quick.
Got into a little fender bender, so I Came in and got an estimate....it was quick and easy !! staff is very professional...will be coming back soon!
They do a realy nice job on your car. Super friendly and i super recomended
Would highly recommend, top notch customer service and did an excellent job on my vehicle.
Oscar was great to work with and communicated well while my car was worked on after an accident. They worked well with me and my insurance company and made the stress of an accident easy to bear.
These guys are awesome they are a1 deluxe if theres a letter before a it would be that one.
Great work to my car. I would recommend them to a friend
Very helpful people had my car ready less than expected
Great service! Fast! Thank you Taylor, Mikey, David!
Came in for an estimate and had a great experiencia. Will be coming back to get work done for sure
Excellent very friendly service! Isabel kept me updated on every step of the process and John fixed my car in half the estimated time.
Service was extremely fantastic, very helpful and very kind staff. Will send all my vehicles here from now on
They seem to have done an exceptional job to my vehicle. Kept me updated.
A-1 Body and Glass completed wonderful work! They were also timely.