I recently purchased a Jeep from Arrigo WPB I had a great experience. I read previous reviews because I wanted a knowledgeable salesman. Scott Rice had so many great reviews we went in and met with him. Scott was very knowledgeable on all cars on the lot. He has been with Arrigo for 17 years that alone says a lot for someone. Not one time did he pressure us at all he went out of his way to find exactly what we wanted driving us around the lot to find what we requested down to every detail. He even went in the back lot to see what may of come on over the weekend and may not be shown on the computer inventory. We were very comfortable with him, hes not a high pressure sales man at all.We will always refer customers to Scott and will return for future cars.

Service Representative Holly Rutherford lies. 3 hours after my appointment, the service department had done nothing. Holly claimed to have coffee in the waiting room, but no cups. Not a drop of water.When I made the appointment, I told the woman who made it that I had a doctors appointment at 3. I told her what needed to be done. Holly told me that to refasten weather-stripping and program a key could take until 3 (it was 11AM). I told her I could not wait that long. She said They would look at it and let me know in the waiting room. Also that I would receive a video. Neither happened.At 2PM I told people I had to be at Good Samaritan Medical Center at 3 and needed my car. Holly told me I should wait outside. I asked for the car three more times. Holly explained it was taking time because the lot is so big. Finally, a gentleman spoke to Holly and the car arrived at 2:30. I was late for my doctors appointment. Nothing was done to the car. On that, Holly explained she could not put me ahead of other customers notwithstanding that I had an appointment at 11 (I was early and Holly was ten minutes late, having been called three times that I was waiting) and now it was 2:30. All unacceptable.I will never return to Arrigo Dodge. I have made an appointment at another dealer at least 20-minutes further from my home to have the work done.

Amazing experience! Melissa was a huge help, was by my side explaining everything through out the whole process during the sale and setting me up after the purchase was made. Kevin from finance was also amazing making the finance process a breeze and had me out with my new car in no time! Highly recommended. Thanks to the Arrigo team for everything!

My wife has been in the market for a Jeep. After searching online, she was contacted by Brandon Rozier and William St. Clair. She made the trip down on Thursday to test drive a Wrangler Sahara. While she was at the dealership, she found her “unicorn,” a ‘17 Wrangler Sahara that checked all her boxes. Brandon and Will went to work to hit our magic number. She had to leave the dealership to get home for soccer practice. Brandon and Will were in constant communication during the negotiation phase. We came back on Saturday afternoon to complete the sale. Both Brandon and Will worked tirelessly to meet our needs and answer our questions. After test driving the unicorn, we tackled the paperwork. Again, Brandon exhibited superb professionalism and Will managed to get some bottled water for us. Why does the paperwork side take so long?! We moved on to financing with Ricardo. He worked well in getting us taken care of expeditiously. He even provided for our sons, eight and six, to watch an episode of Wild Kratts!Four hours at the dealership is not my idea of fun, but Brandon, Will, and Ricardo made us feel valued and important. My wife is thrilled with her Jeep, and we will most definitely refer our friends to see Will and Brandon. Thank you for making our experience a pleasant one!!

This was my first time using Arrigo. I just relocated and they are so different that my old dealer in NJ. The level of service far exceeded the expectations I had. Friendly, caring, and fast service. The video of the service tech with my car blew me away. Who knows I might buy another Jeep again based on this experience. BTW Jonathan in the Service Center is a rock star! Thank you Jonathan Thank you Arrigo!

Went in for service for my Caravan. Holly was the absolute best. She was reassuring, related to my issue and need to have a loaner car. She actually found me a rental the same day I left my car in for service. The communication was fantastic. I knew what was happening every step of the way. I actually got my car back before expected. Thanks for being awesome Holly!! Very happy customer here.

The dealership is very nice and my salesperson was amazing. The reason for two stars and not five is because they force you to buy a $2k upgrade package that is worth about $200.They put on cheap stickers to protect the doors which wasn’t installed right and did nothing but catch dust and sand. I had to remove them. Plus they put cheap stickers on the door handles. The big item you get is free roadside assistance which most people get with their insurance and a couple oil changes. If they dropped the upsell of $2k for stuff you don’t need or have to remove I would give them a 5 star rating.

Excellent atmosphere and the crew are very professional and very friendly. T b e facilities are immaculate and up to date. Dale King was my tech advisor and he is the best Ive met over the past 5 years of owning my RAM.

Worse customer service Ever!!!! My Keys where lost to my vehicle.the manager couldn’t even tell me where my vehicle was, nor could he find the technician that worked on my vehicle The communication with my service advisor Holly was unacceptable. It took 3 days for my car to be there for them to not even find issue. Reached out to corporate and yet to get any type of understanding nor resolution. I owned dodge for the past 10 years and i have 5 dodge vehicle and i am definitely ready to move to a different dealership after this situation.

If you plan to buy a Vehicle at Arrigo ask for Scott Price. Awesome guy!! He has alot of years in sale experience his sales are based on Referrals great guy!! and he makes it happen. I am happy with my Jeep. I give Scott 4 stars.Unfortunately, I give 1 star to Service Center. Do not take your car there. I had my car serviced for routine service oil with tire rotation. Tires were never rotated and the rim was damaged Rep stated they would fix it. (Mark Your Tires!). Still waiting for a call back from anyone at this point to get rim fixed it been two months. A couple of left messages later and still no calls. Got this type of service on my first visit. Left a bad impression on me. Do not go there for service. You guys need to fix my rim!!

Took my car in for a recall. When I got it back, it broke down shortly after. Took it back, paid almost $2k in repairs. The car broke down the same day. I had it towed back and the dealer had it for 3 mos. Communication was non-existent. I called the GM who had someone call me on his behalf. He started the conversation with “look ma’am”. That’s not what I call good customer service. I had to go through. FCA/arbitration to get my car back. To top that off, the dealer initially refused to pay for the rental they provided. The arbitrator had to sort that out. Finally to add insult to injury, my car broke down again within weeks after Arrigo worked on it. I had it towed to another dealer. The mechanic told me whoever worked on the engine didn’t know what they were doing. His exact words were “ the electrical wiring has been Jimmy rigged. I had an independent mechanic look at pictures of the engine’s wiring and he had the same opinion “rigged”. Now I’m told my car needs a new engine at the tune of $9k PLUS will need all need electrical wiring. I would NEVER recommend anyone to do business with Arrigo. They have left me without a car.

My experience with Danillo was nothing short of amazing. He went above and beyond to help me find my new Jeep Grand Cherokee L Summit. The staff and service department are wonderful and easy to communicate with. I am a very satisfied customer!

I’ve bought cars through dozens of dealerships and I’ve never experienced the efficiency that Arrigo Jeep has provided. They installed a level of confidence that I’ve never had when leaving my vehicle. I am very grateful to their service team.

I had a great experience purchasing my first jeep! Ricardo & Ashley answered all my questions & made the car buy experience feel so seamless! Ashley advocated for me & helped me get the best deal for my lifestyle. Im in Love with my new jeep!

The service team at ACDJR are so kind and professional. Any good service takes time, but the experience from greeting to leaving makes it as easy as it can be. I really appreciate their approach to client service.

Best car buying experience ever thanks to Samual & Manny! Will definitely be referring all friends & family. Thank you guys. I love my 2021 Grand Jeep Cherokee!

Recently purchased two vehicles in the last two weeks from these guy.Brandon Rozier and William St Claire made the experience excellent.Was expecting a dreadful experience based on past car buying experiences from other dealerships.But the guys are awesome and made it quick and easy for me and my wife on our new purchased.If your in the market for a new vehicle, I would definitely go with arrigo dodge of west palm beach FL.

Just moved to the area.. had a wonderful experience here! Only my second time purchasing a car but the staff were really cool. All the way up the GM Mr.Cedric! Really cool dude. Gave me great vibes! When I left the lot I felt they did me a favor by getting me rolling! Made a couple new friends as well! Id definitely recommend this place! I wish everybody ran there stores like this one

Recently, my 14 year old Jeep Wrangler needed both an unexpected significant repair and a long list of standard maintenance. My Arrigo WPB Service Coordinator was Lilian Munoz. From my very first panic phone call -- right to scheduling my shuttle pickup when all the repairs were complete, Lilian was the epitome of excellent customer service. Lilian consistently provided timely updates over several days making me comfortable that my babied Jeep was in good hands. Ive trusted no one but Arrigo WPB for my Jeep maintenance since purchasing the Jeep from them in 2007. The service has always been good over the years, but this is the first time the quality of the service reached a new level---superior. Lilians professional, respectful, and calm approach was very much appreciated.

I took my new truck in for its first scheduled maintenance. Arielle Simonson was my service advisor who made the experience very pleasant. They were quite busy but still took plenty of time to make me feel like a VIP. Thanks for a great experience!

I had a great experience at Arrigo! I found the exact car I wanted in excellent condition at a fair price with outstanding customer service and attention-to-detail. The process was stress free and pleasant. Justyn Cruz was very thorough and knowledgeable. He was able to find me the perfect vehicle that suited all of my needs. I highly recommend this dealership!

I was very intimidated coming to Arrigo. Being a widow this is something my husband would have done.The whole process was wonderful. My representative was Philip Fezza, and he walked me through ever step. He did all the work even getting me setup for a rental car. Even when I returned the next day he talked to me about the results and what we should do next. He was extremely knowledgeable, courteous and above all very professional.

Was over quoted had to dispute the charge. Preparing to go on a trip with vehicle 100 miles in the check engine light came back on. After leaving got a text asking for a rating I did and it was not good, got a text stating manager would call that never happened that about sums up sums up the focus on customer service.

If there is ever any issue they take care of it!! And Jonathan marrero Mesa in service department is excellent he is always on point and provides excellent service. Great guy!!

My sales guy Dominique was a pleasure to work with. He set real expectations and made the process as painless as possible. Treated my family like family. My kids will always remember the Donut guy who likes the same anime as them.

When I went to Arrigo Destiny was very helpful when purchasing my car the process was very fast. She made my experience very comfortable she made my car buying experience one of the best I ever had 🤝

Just bought a Jeep from William St. Clair. He helped me negotiate a realistic price for vehicle and my trade in.4 stars for Arrigo. 5 stars for William. Definitely recommend anyone ask for him. Don’t just take any salesperson. He’s worth asking for…!!!!!!

I recently just leased a 2021 Dodge Durango RT from Arrigo West Palm Beach. William St. Clair and Brandon Rozier were amazing in helping me find and lease my dream car! They made the process fun and easy and they both are truly the best guys to do business with. Me and my family were so happy with William, Brandon and the entire Arrigo family that we ended up taking home two Dodge Durango RT’s that same day. I highly recommend asking for William or Brandon when going to check out West Palm Arrigo! You will not regret it!

Made an appointment and came in to trade in and buy a new car. On Saturday Aug 14th, 2021.Sales person was horrible and lack of knowledge and the service I got from the manager and the sales person was bad. No willing to sell. That’s what I felt like.They gave me an offer with big money down and very high monthly payment.I told them that I will think about it and the only thing they told me was to call them on Monday.They will work on a better deal for me. They actually said they will call me but if I will not hear from them to call them. I did. All the next week. No one called me back. I expected to hear back from them.We bought over 6 cars with Arrigo over the years.Unfortunately I Didn’t hear back ever.I went to another dealer company and….surprise!!! my credit is actually great, the car I wanted was available I didn’t have to put 10K, down to get the car, and so I got something so much better!!!!I need to get my daughter a car in six months.Guess where I will not go ever again!!!As a business owner I know how much customer service matter. I guess that is not important to you.I gave one star because there was no zero in the options!

I spoke to the Internet sales manager and her name was Amber Noe. Very professional and caring it she really acts like she has your best interest at heart. She answered all my questions and even talked me into coming in to take a look at the vehicle. I’m excited to meet her on Saturday and more excited to see the vehicle that she gave me all the information on.

Very great customer service! Our sales man Bryan was wonderful all around! They were able to work with our down payment, monthly payments and at a great price for a 2020 car! Wonderful experience!! I will be recommending Arrigo to anyone looking for a car. Thank you guys again!!!

Giving them a 1 because I had a great buying experience at the Sales Department, bought my 2nd vehicle in September 2021.But the Service Department, I would avoid and never use again due to one of the Service Managers immature comment and the departments overall lack of timely responsiveness. I was there for at least 4 hours, they did not get my simple vehicle repair done... adding Jeep accessories... mud flaps and roof cross bars ( the vehicle already has the side bars).Decided it was best to take my business elsewhere.I could get this work done for fraction of the cost at so many auto shops without the BS and inflated dealer cost.WHAT WAS I THINKING >>>> BEING LOCAL TO A CAR DEALERSHIP >>>>

Arrigo is the best! Quick, efficient, friendly! I love the video from mechanics! They take good care of us!

As soon as I walked in i was tended to which I usually dont enjoy but this was the first time buying a jeep and I didnt know much about any of them..William was SPECTACULAR, sweet, and you could tell he really wanted to find me something I was going to love and was a car I could grow into. Which we did!!! I absolutely adore my Grand Cherokee. I definitely recommend going to see him. He really goes above and beyond for you and tries to aim for a long term relationship with his customers.

Thanks so much to Mike in the service departmentHe took care of everything that I needed to have done and kept me informed of the progress.

I had a great experience, I serviced both of my grand Cherokee at this location and Philip the service advisor was very helpful and informative, thanks and keep up the great work

Great service from my advisor Alex Bono. Stayed in constant communication with me. Let me know what parts needed to be ordered and why and then gave me my Jeep back spotless.

My Husband and I will be moving down to Florida shortly. To prepare we talked with Will St Clair to look for a new car. Very knowledgeable young man who was excited to help us. Had details about the vehicle that I didn’t expect. Gave us so much information we we’re very impressed. Can’t wait to see them again to make our purchase.

Honestly what is Arrigo without Carla, I had the opportunity to speak to her about the inquiry of a specific car. Not only did she manage to help me but her customer skills had gotten the job done. Keep it up Carla! :)

Great experience with the purchase of my husbands truck! Brandon Rozier and William St Clair were very knowledgeable and helpful. The process was smooth and we were able to leave with the new vehicle that day. I would definitely recommend going to see Brandon and William if you’re in the market for a truck or jeep!

Not one to usually leave reviews unless they are very good OR very badIn this case it is a good reviewI placed a custom order on 8/13 and was fortunate enough to get a honest and respectful sales man by the name of Greg Summerville and he kept me updated throughout the entire wait time of the build.. If I had to buy another Jeep Id go to Greg again. Took delivery on 9/10 and was super surprised with how fast my Jeep was built.Prior to walking into Arrigo, I visited Napleton on Northlake and unfortunately dealt with a very dishonest salesman who seemed like he did not want my business. I walked out with the Ill let you know line and was the best decision I could have made.

After going to seven dealerships only to find out that the vehicle advertised was just sold! I decided to go to WPB to get an idea of what was available and I fell in love with the Jeep I purchased. Easiest auto purchase ever. Bryan Hermann and Paul Ramos were fantastic to work with. For my future vehicles, I know where I am going! Thank you guys for making this so easy, pleasant and friendly! Dont hesitate to go there!

I loved my new car. Got a good deal and employees were being very kind and helpful. Justyn Cruz was my sales man he was on top of everything made sure i was 100% pleased with my purchase. Great place.

My experience with Arrigo was more than awesome. Service personnel and Techs did an AWESOME job!!

I think that Calvin is the best you have in that business.He knows how to make customers happy and I think that Calvin deserves a big raise.

Overall, I love my Jeep, but customer service is lacking. I had test driven a used Jeep and noticed about 1600 miles on it. The very next day when I purchased the vehicle, I noticed it had an additional 500 miles on it (how?!). I was told that they must have “put in” the wrong amount of miles which made no sense to me. I called back multiple times to get some sort of explanation and reimbursement, but could not get a return call.It’s obvious when all the employee cares about is making a sale. Follow through is big in my book. If you’re not going to call the customer back to address their concerns even after you’ve already made a sale, that says a lot about the type of business you work for.I ALSO noticed there was a giant black scratch on the front as well as blue paint marks. I was not given any floor mats or the window sticker with all of the cars information at the time of my purchase which is supposed to come standard. There were a lot of excuses being tossed around and no effort was made to try and correct the situation.

If youre even thinking about buying - look no further! These people know how to take care of you - Justyn was incredibly knowledgeable, helpful, and pretty funny too! Made the entire experience a blast - which is a far cry from some experiences Ive had elsewhere! Highly recommend!

Ashley was extremely helpful and knowledgeable about the car market. She has plenty of years of experience and it shows in her work.

My experience was amazing so friendly especially with Michael or as we like to call him BIG MIKE 😂 and let’s not forget Danielle. Mike made sure we were always comfortable and got what we wanted and made the experience so easy and fast!

Phill Fezza is one of the best service advisers Ive ever worked with... Great work Phill 👏 👍 👌 💪

Was greeted as soon as I arrived, no waiting John toke care off my vehicle

Cant express gratitude enough for the work ethic and professionalism of the staff here. Employee Justyn Cruz exudes all the qualities of a true professional...personable and gets the client. Customer service is off the charts. Thank you so much.

Justyn was just great energy from the start. Made the process smooth and fun.

Great experience, even with the parts shortage they helped me with a loaner and communicated with me throughout the repairs thank you

Bought a car there Saturday from Jesus Guerrero and had a great experience. Very knowledgeable and a great guy. Will recommend to my friends and family.

Took the car in for service, They took care of all my concerns they did a great job.

Great experience ! Walked out with a car with an amazing deal. Bob was nice,very patient and played his part and did a darn great job as our sells man .Michael did as well as well as Eric the manger and Connie the insurance agent .I can write a whole book about my experience but I’m just going to keep it sweet and petite! I was able to walk out the lot with a vehicle that I was looking to purchase within my budget and better, especially during times like this with high market prices for cars.Make sure you check them out they will take car of you!

Recently got a new Dodge Ram truck from west palm beach Dodge Chrysler Jeep Ram! Experience was great! Had the truck i needed with the color and package. Would definitely be getting my wife’s vehicle from here as well.

Ended up going elsewhere for my new Jeep due to availability. The customer service however made me hate myself for doing so. I was walked thru every option, and every package level to see what fit my budget and personal needs the best. Which is ultimately the reason I found what I was looking for. Im sure all the sales men ​and women there are easy going and friendly, but Mr. StClair made a lasting impression. If your shopping around and having trouble deciding on what you really need and can afford. Then ask him, he made a painstaking task easy, practical and simple. Without him I wouldnt be driving my dream Jeep now

Please BE VERY CAREFUL as this dealership does not honor its commitments and intentionally will try to DEFRAUD you as they did me. On September 10, 2021 a deposit was left at the dealership and immediately a sense of deception was felt when they hand wrote $5000. NON REFUNDABLE DEPOSIT which, you should all know is illegal in the State of Florida. After two weeks of waiting for the vehicles delivery I received a notice that the vehicle was delivered and by the time I got over to the dealership the manager (Rodney / Ronnie or whatever his name was (Should be Shyster in my humble opinion) authorized a different salesman to sell the vehicle at a higher price regardless of our written and verbal agreement and knowing that i was in route to the dealership to close the deal.. After leaving the dealership, he decided to call me harassing me, my wife and 2 year old daughter with profanity simply because i took a little longer than what he expected my arrival time to be while the salesman assured me that there was no rush. Be weary of this dealership.

This review is for the Jeep service center. Honestly, the sales area may be awesome, but find yourself a good mechanic somewhere else because the service department is so absolutely, unbelievablely terrible that it makes me question my own sanity for ever going back. Ive had to deal with this dealership twice when something went wrong with my jeep. Once for a recall and once for a part I couldnt get at 4 wheel parts.The first time was the recall part. My car kept stalling out while I was driving, which is why I originally made the appointment. Apparently part of the recall was that they had to try certain things before replacing the part in question to see if it would fix the problem. But no one told me that. So they updated my system software, told me the problem was fixed, and off I went. My car stalled out again ON THE FREEWAY because they told me it was fixed. I had been avoiding the 95 because I was afraid of stalling on the highway, but because NO ONE TOLD ME that that was step one of trying to fix this issue, I assumed it would be fine. I stalled on I95 in the middle of 80 mph traffic and literally could have been killed. Not an exaggeration. They literally put me in harms way. The most irresponsible and unethical service department.The second time, 4 wheel parts sent me there for a part. I couldnt even get someone on the phone. I was on hold for 10 minutes so I hung up and called back. On hold again. No one even said hello. Just picked up and put me on hold. So I hung up and called back again and they picked up and hung up. Unreal!For real, go ANYWHERE ELSE! Unethical, unreliable, and irresponsible.

I had a scheduled appointment for an oil change and my back up camera, they didn’t take me until two hours later. Didn’t get to do the back up camera, just the oil change. What’s the point of setting up an appointment if you’re going to make the client wait. Poor service and bad customer service.

New things with the Auto industry if you want a car the best way to do it is to order it and wait the two months to get it cuz the cars that are on the lot usually right now I guess till this covid thing is over with are way overpriced

Justyn is an outstanding salesman! He has shown a high level of professionalism and expertise in his field. Very impressed with him and the dealership he works with.

800+ credit $6000 down for a lease i had didnt bother to even look at my credit 1 year ago. My best friend just went with $20k down almost on a new paid camry as a trade 800+ credit as well and same. Only thing i used arrigo for is oil change on the lease i got from Schumacker Delray. Arrigo thinks theyr selling Bentlys in there

Brought my Jeep in for service and Arielle Simonson in the service department was amazing. She took care of all my needs, very patient and knowledgeable. I highly recommend!!

Very disorganized dealer. Their website had a 2021 Ram 1500 listed that I was interested in. I sent a message through the chat feature on their website asking if the truck was still available. I was assured it was still for sale. Finally a rep from the dealer contacted me and I also asked if they could verify if it was still for sale by actually grabbing the keys to the truck. About 30 minutes went by before a Sales manager called me to tell me that the actual truck was not even in their system. Was told the dealer was taken over by the Morgan auto group and that it takes them several days to update their website on cars that were recently sold. I Then asked if I ordered the same truck with the same options through them if they would match the price they had listed for the original truck. Was told to come in to negotiate a price. When I said I wanted the same deal they had offered on the other truck, I received no response after. Not a great first impression for a first time customer.

HARD TO BUY A VEHICLE HERE, BUT BEST SERVICE DEPARTMENT FOR DODGE AND JEEP VEHICLES.

My family and I went to go trade in our F-150 Platinum at this dealership. We’ve been buying cars from them for years!They valued the truck for $38,000 while Kelly bluebook valued it ($48,000). We showed them a truck we saw online and they said they didn’t have it and they tried showing us other trucks which is fine but why continue to have a truck online when it’s no longer for sell???Once we showed them they agreed to change it to 50k. We were going negotiating back and forth from 2 pm - 6pm. Finally we agreed on a deal, signed paperwork credit checked and we even took everything out of our truck. 5 minutes later they completely change the deal with a high interest rate and forced to include a useless package that included bug repellent and roadside service which was a ripoff and completely wasted our time. They’re the true definition of scammers. They definitely lost loyal clients today. Jesus Guerrero and management were the ones who “assisted” us. Don’t even get me started how Jesus kept calling my mom “my love”. Disgusting.

Fabulous service! Have been driving Arigo cars since we moved down here in 2005!

The worst car dealer I have ever visited! Don’t waste your time coming here . Customer service is poor and prices way too high. There is no room to even consider negotiating the price and they have way too many fees on top of the car’s price. I wanted to buy a car which was listed for $20.000 and it ended up being $27.000+, ridiculous !! When I complained and tried to lower the price, the manager himself told me it is what it is take it or leave it. Hidden fees for idiots, do yourself a favor and visit other dealers in the area with good customer service and realistic prices/fees.

The whole experience was great. the staff were more than helpful for a first time buyer like myself. I’m more than satisfied with my truck. If you guys want small town hospitality and great professionals to be there every step of the way. I highly recommend Gail she’s amazing

Arielle was amazing! She got me in & out with an oil change & air filter within an hour :)

Excellent service. And knowledgable staff!

David Shiryon - Amazing awesome in and out in less than 2 hours!!! Ask for David!!!!

I was put in contact with Salesman Scott Rice by a neighbor... Scott was great from start to finish. He was patient with my questions, got my answers quickly and communicated precisely. Troy the finance manager was great as well. He was very quick, Informative and shopped around to get me the best deal he could. He also put up with my 3 hungry kids whining and drawing with crayons in his office while we signed papers. He gets extra points for being so patient with them. Overall I had a great experience and Got the truck I wanted.

It was very clean. The people that work there were very professional and nice. We werent there long. I was very impressed with how fast we were taken care of.

Horrible service since the beginning that we had to end up purchasing our vehicle at the margate location. Stupidly I went back for service here and they took 2 days to do an oil change and gave back my truck with huge damage to one of my tires. I called and spoke to ralph and all he could ask is if I have enemies that could of done that to my tire. Don’t take me for a fool and take responsibility for the irresponsible, lazy people you have working there.

I had purchased a car from Arrigo believing that the car was safety certified in that it was gone over bumper to bumper as they represented.It was 2018 Dodge Charger. After only 6,000 miles of highway driving. I began to experience brake failure and the brakes started to grind. I immediately called and was told that they would call me back.No one did . So after repeated failure to get in touch with anyone and broken promises of getting back in touch I decided to go the closest dealer for Arrigo in Margate and talk to someone. They tried to call Arrigo in West Palm and to my amazement they could not get through either. They decided that I had to leave the vehicle overnight to look at the brakes.After 2 days of repeated calling they finally answered my call and said yes the brakes are gone and its not their problem. They said it would cost me $2500.00 dollars to repair and I was floored having just bought the car.I had it repaired for $463.00 dollars for brakes and rotors at a licensed repair shop. To me this speaks volumes and that Arrigo obviously never checked the car out. Who buys a car and has the brakes go in 6000 milesThis experience has led me to believe that Arrigo is not an honest company. I was given the runaround and no one would call me back it was a horrible experience. I tried a week straight to talk to management and I kept on getting the runaround over and over. Finally I got hold of the General Mangers Secretary Veronica and she said the General Manger Andrew would call me back. He didnt. I would never recommend them or buy another car from them again. Trust is a major factor and they simply cant be trusted. They will tell you that they have your back and make guarantees about safety certifications when this is not the case.Buyers beware Arrigo just isnt up front they basically will lie straight to your face for a sale period, Stay away at all cost. Dont fall for the upselling on unnecessary packages as well there good at selling but not backing up their promises and product.0 stars

Brandon Rozier and William St. Clair helped me buy my new ram. They gave me a great deal. Brandon and William are the guys to go to when purchasing a car.

Been to them twice for service - 1st time was Saturday morning - to be told they couldn’t help me and to make appointment and got turned around - then I made the appointment for the following Saturday - at arrival they told me they couldn’t help me either and that my car would had to stay there until Monday to get checked instead - very disappointed

Went to in to get oil change drop off my car at 8:30 never got any update and found out at 2:30 my truck was never even looked at. Had to leave without getting a oil change.

The service department is ABSOLUTELY HORRIBLE!! I brought in my vehicle for an issue with my vehicle. The service department said the issue wasn’t covered in my warranty and it had to go though my insurance. So the insurance and the service department lacked to communicate and when I attempted to call Calvin, he would ignore my calls so I would call the number I had for the department and they would say he’s not in. Over a month passed and they kept telling me it was almost ready and another week would pass. When the month mark hit, the insurance company said they weren’t covering my rental anymore and I had to return it. I called Calvin and no answer, ONCE AGAIN. Called the service department told them I was without a vehicle and they said It would be ready soon. Left me without a vehicle for four days. Finally it was ready and they said they’d have my vehicle cleaned up. My husband went to pick it up and it was DIRTY. Worst experience I’ve ever had and they couldn’t even have the decency to clean up my vehicle.

Thank you so much Holly Rutherford for a great experience. I appreciate everything you did to make it quick and easy for me.

Justyn Cruz walked me through the whole process of purchasing my vehicle without a hiccup. Very knowledgeable, very responsive. highly recommend

The price listed online was $20, 215, which seemed like a great deal for the car. For financing was quoted $27,890. This included a “reconditioning” fee $2000 and the non-optional Arrigo Advantage fee of $2000 (free headlight replacement and anti-microbial treatment etc).When I asked why is those two non-optional fees were not included in the advertised sale price I was told that “ The Internet has made it a competitive market and if they do not advertise a lower initial list price than other dealerships online people won’t even come in the doors.”Great selection of cars though and a nice show room. Friendly staff. Just a waste of my time when I was expecting around $23,000 after taxes and tag/registration fees based on the the advertised price and initial phone conversation.

Absolutely horrible company!!! Zero communication & all they do is make empty promises!! Bought a certified pre owned 2018 Ram1500 Laramie Longhorn and they had it for over a week and couldn’t fix a low beam headlight and then after I took it home with a headlight still not working then I discovered the wheel well was never put back properly and messed up a sensor not to mention missing clips and screws!! I have talked to every manager and all they say is sorry and we’ll call you back! They never have!! Also I’ve been promised a second key fab & owners manual & no surprise “NOTHING”!!!!! Absolutely horrific company and I am still waiting on 10 call backs!!!???? But nope nothing!!! Absolutely garbage!!! Next is the news and BBB! To say the least! This is what spending a lot of hard earned money gets you with Arrigo!!! Never again!!👎🏻😤😡

Arrigo West Palm SERVICE DEPARTMENT SUCKS!!!!BUYERS BEWARE!Sadly, Robert Corman and Tony Nieter are the SHAMEFUL faces representing the Great Workmanship of the RAM Brand.

It was a scam...Told me one priceThen when I askedHow much out the door?They had added on $8000Even the come-on priceOf $18.500Went up$1000So it went up to$27.500Salesman was niceBut newShould get a betterJob....then have to lie to Senior Citizens..

Had an amazing experience at this location. Jesus is highly recommended. He was friendly, knowledgeable, and made my over all experience a pleasure. I felt very ease from start to finish... Kevin in finance was great as well. He broke everything down to me in simple terms and had some funny jokes in between. I appreciated that. Monica set me up with the insurance I needed and even Lillian automotive services made a flat repair very smooth. A+

Worst Arrigo dealership we came to an agreement we signed all the papers I couldn’t take truck home same day “banks were closed already” I come the next day with a whole new payment price. Total Price came out an extra 5k never buying from Arrigo again. Lost a good client

My experience at Arrigo WPB is what Ive come to expect of car dealers ... deception and, very possibly, outright lies. After getting a call from someone at the dealership in Internet sales following an online trade valuation, I agreed to try to make the 40 minute drive to see a vehicle of interest the following day.To sum it up, it took just about an hour to find out they didnt have the truck they supposedly had, they couldnt have sold it to me (or anyone else) if it WAS there, yet it was apparently sold to someone else prior to my original inquiry.Read on if you want to know the details.When we got there it took 15 minutes just to get a salesman to talk to us. After a lot of up and back and him disappearing and reappearing we were told its pending a recall and, while we could see it, we cant drive it.Then after the salesman found a vehicle to use so we could take the ride to the back lot, where cars seem to go to die, we arrived only to find a slightly different and $4K more expensive version of the same model/trim level. It was the only one of its type they had. So back we drove to the showroom, simultaneously looking online for the vehicle we were originally coming to see so we could show them they supposedly had it.So more time with the salesman disappearing and reappearing. He was told the one I wanted was sold yesterday. Of course, I reminded him that all of those of that model have a recall on them and then questioned how it could have been sold since I couldnt buy the one remaining. He said it must have been rushed through service.So they obviously hoped to lure me into the showroom and interest me in something similar and more expensive. A typical bait and switch. I would never give someone my business for any amount of money, no less $74K, where the start of our relationship is a deception. It will never be better than it is at the start. And to top it off, they wasted about 2.5 hours of my and my wifes Sunday.

Had a great experience, my salesperson BRANDON really nice. Great job. Too bad we couldnt make a deal but service was great. If anyone is interested in buying a vehicle there, please see BRANDON, VERY NICE GUY. GREAT JOB. HES VERY GOOD ABOUT WHAT HES DOING.

The west palm staff was so sweet I would drive all the way down there to buy a car again

Returning customer to Arrigo jeep. Went through Jesus Vergara both time, he’s the best! Jesus went above and beyond my expectations. If you do come to Arrigo definitely ask for Jesus Vergara. He will take care of you!!!

Always an excellent experience with Linda thank you Linda you’re the best

Bought a new Durango from Justyn at Arrigo in West Palm Beach. Great experience. They treated us great and gave us the deal we wanted. Would definitely recommend!

Nice sales guy. BUT!The buying process was a waste of time. After going there 3 times, finding a car, ready to buy it. Then the out the door price ended up being $10.000 on top of the sticker price. So I walked out without buying a car.What kind of deals are they doing there ? Very disappointing and a waste of my time. Don’t go there!

Justyn was professional and courteous. Would definitely deal with him again. Thank you Justyn !

Justyn was very attentive and most of all not pressuring . Even after the sale he enquired to make sure I was happy with my new Jeep Wrangler.