I ordered a rental for Halloween and couldnt be happier!!! This year I made sure to reserve it early and I received a 6 passenger rental that was basically brand new. It was delivered earlier than expected to so we had plenty of time to enjoy it. Thanks Prime Golf Cars for your amazing service. Well definitely be back again. I would highly recommend your business to everyone
I signed rental agreement on October 20th for Halloween rental. Delivery scheduled day before Halloween. Called at 11:30AM today about delivery time. Said out for delivery and they would call when an hour out. At 4PM I reach back out and find out they would not be delivering. I had provided an AMEX on the rental agreement & told they do not accept. This would have been good to know previously as I could have provided different payment. This lack of communication puts a damper on Halloween. We were going to purchase a new cart from them, but this experience will most likely change. At this point all they can do is apologize, which they did. Only after lying about trying to reach back out to me. Your customer service was terrible in this situation. Just own it & get better for the next rental customer.
I booked a 6 passenger golf cart for Halloween and it was a great experience. The kids loved it and the price was better than I imagined. Will be renting again maybe for Christmas
I booked a fabulous 6 passenger for last weekend and it was brand new. I was shocked it’s a rental. They came on time and allow me to keep for the whole afternoon on pick up day. Will definitely rent again, had an amazing experience
Horrible customer service. If I could give zero stars, I would. We reserved a golf cart for rent on Halloween weekend and the day they were supposed to deliver the cart I was told their sales representative Malcolm, forgot to process our order and therefore we didn’t have a reservation. I completed an agreement with my credit card info a month prior and they basically shrugged their shoulders and said oh well. Didn’t even attempt to rectify the situation. We were planning to purchase a cart for future use after this first time rental and I can’t wait to take my business elsewhere.
Outstanding service this Halloween weekend for our rental. They were even able to drop off our golf cart a day early and they were even able to send out a tech to fix the problems on our rental.
Customer service was outstanding and they were able to help me find exactly the golf cart I was looking for and it was hassle free.
Fabulous customer service from the sales girl located at their Miami showroom. It was a great experience checking out all of the carts they have for sales and rentals. She was very knowledgeable and helped us pick the best cart for what we were looking for.
I cant wait for my Halloween rental this year. They were fully booked last year and I was unable rent a golf cart for last year so this year I made sure to book one early. Cant wait for the fabulous cart I will be renting!
Just stop by to look and I had an awesome experience. I was immediately greeted with a smile and they answered my questions. When I decide on my cart, I will definitely be back
Really great selection of golf carts. This business has some carts that are made to look like cars. Very unique and cool !
I came into their store with a broke down cart that didn’t run and was filthy and torn apart. I came in their expecting it can’t be too much done with it so I asked can they just see what’s wrong it and make it run. But to my surprise, not only could they make it run again; they repaired every damaged part of the cart, cleaned it very well and repainted and repaired the body wit matching seats😍. I felt like I got a whole new golf cart and for a decent price👌🏼 . I highly recommend Prime Golf Cart, employees were very kind and respectful and was a pleasure to do business. Wish you guys the best.
Going in the shop, its amazing,how many carts they have. Just stop by just to look and end up buying.nothing special but it for me and my children. They were really helpful
I have been shopping around for a golf cart. Despite the reviews on google. I have to say the owner is super nice and very knowledgeable. He’s my type of person which is a straight shooter it is what it is. I felt he was totally honest with me. I didn’t purchase my cart yet but I am going to. I’ll update my review after I make the purchase. I am totally confident it will go smoothly.
Customer service was fantastic and the sales team made the purchasing experience hassle free. I will definitely be back if I would like any upgrades for my golf cart.
Bought a golf cart from their website. It got delivered before the expected date and golf cart was very clean and no damage on it. The batteries was 100% charged and ready to go as soon as it got delivered. I would absolutely buy again from this company.
Fantastic customer service all around even the driver that delivered our golf cart was nice and even showed us that everything worked smoothly. Overall it was a great experience.
The friendliest people, Came in not knowing what color I wanted, what type of cart I wanted but they were so helpful attentive never lost there patience with me, They were so welcoming and inviting. They got me set up with a nice six passenger and they delivered the next day.
Not very happy with this place! Should have gone somewhere else. I purchased a 2017 Yamaha electric cart. Drove great for the first week. Plugged the charger in and about after three hours, my garage smelled like something was burning and the batteries sounded like the water was boiling inside. It drives great for the first 5 minutes then I lose power. Now, I’m afraid to drive it, plug in and have to pay for someone else to look at it. If they give someone a product in this shape, I’m afraid to see what repairs they make. I had a couple other issues with this place and was just gonna bite my tongue and let it be, but…this could have been a serious fire hazard! Do yourself a favor and go somewhere else!
Came in there and it was like a candy store of golf carts. the people werent pushy and they didnt try to sell me something that was overpriced. I got a basic golf cart to passenger for golfing. Im super happy with my purchase
SCAM ALERT - do NOT buy or rent anything from this placeLong story short I’m out $1,000+ after spending 7k with them already to buy a cart in cash. Was completely lied to on multiple occasions, was told batteries were new, they were 4 years old, was told it had speed codes, it didn’t, and I had to fight with the owner in front of his staff for him to even consider giving me any form of fixing for this situation, all 6 batteries are DONE, and he gave me a check for ONE of them - MAKES NO SENSEthe sales guy even admitted in front of us he told me at the point of sale that they’re new and they weren’t - this place ACTUALLY scams you, and Dave is awful to deal with - hangs up the phone, doesn’t man up to his word - and frankly doesn’t give 2 cents about anyone who buys from him.Total scam, save your money.I’m actively pursuing them with my lawyer now to get my money back for the money wasted on these “new” batteries - they straight up LIE to you here about what you’re buying for a quick sale.They won’t even take my call anymore after admitting that they are wrong.TOTAL FRUAD.
Ive rented from Prime a couple of times in the past year and each time was a great experience from friendly customer service to the drivers showing us how it works and where everything we needed was. I will be back in the future for sure.
I called to make a rental for Halloween they gave me a good deal and there were pleasant to talk to so excited to take my kids around this Halloween
We rented two golf carts last year for Halloween. Was very happy with the service. Thry dropped the carts off early and picked them up on time so we got to enjoy them as long as possible. Carts were clean and functional. .are sure to reserve in advance!
I came into Prime Golf Cars not really sure about anything Im new in town and I have never owned a golf cart. The owner was so patient with me explaining everything exceptionally. I got a great deal on a cart . I have recommended this place to.all.my friends and family . I give them 5 stars if I could give them 10 I would.
They delivered my new cart and it is not what was promised its damaged and is missing a number of items. These are bad people do not deal with them
Booked a rental for yard work. It was a smooth experience and friendly people. Will be booking with them again
After some delays in delivery due to customization, we got our UTV yesterday. Looks great
This place is fantastic great service all round. I had issues with my rental and they took care of it in a timely manner. They also swapped out the cart for a new one and gave me extra time on it. Will 100% come back if I want anything.
Great Partnership! We have partnered with Prime Golf Cars for a few years now and their service has been nothing less than professional. They have always been very responsive with our needs.
Came bought a golf cart and was able to get deliver the same day. Just in time for Halloween for trick or treating
This place is the biggest scam I’ve encountered. Good salesman that feel free to rip you off regardless of the outcome. I would literally go anywhere other than here to purchase a golf cart. Somewhat amazing they’re still in business. If I could give 0 stars I would. I’ll just say I drove several hours to pick up a cart that wasn’t at all what I was promised. Upon arrival and realizing that none of what I was told and “guaranteed“ was true, the scam artist made no effort to make it right and basically told me to deal with it. We spoke on the phone beforehand which did no good at all since he lied about everything he told me. Which also tell me he has no regard for people or relationships. I understand business is about making money, but reputations can be quite helpful. Trust me when I say run away from this place!! It should be illegal what this guy is doing!
I need to buy a golf cart for my mom so she could do yardwork. Didn’t think that they have what I need but they had a huge supply of utility carts. I got a fabulous gas cart and my mom loves it
I can in for some golf cart Batteries and end trading my golf cart for street legal cart, my children love it, it’s great for family gateway for the beach, very friend people and fast. I got my golf cart delivered the next day
I needed a rental for the golf course while my cart was in shop, the quoted me a great deal for the month and delivered right to home on time, fast and smooth process will used them again
Great people, huge selection, They have any golf cart that you could think of same day delivery,Will be recommending them to all my neighbors
My wife and I wanted to purchase a street legal golf cart so we originally went a different store however we didn’t want to wait 6-8 weeks. We decided to go see Devon at prime golf cars and he totally hooked us up. We found the cart we wanted and he had many colors to choose from. He moved fast for us which we were very appreciative. The employees were also very helpful as well and professional. We highly recommend to anybody looking for a cart.
This place really have options for every shopper any golf cart that you need they have. They had the most fanciest of golf carts to a simple two passenger just to play golf. Came in was immediately greeted and assisted by a salesperson will recommend them to everyone I know
Spent $2400.00 on a 105ah lithium conversion, battery worked great for a week and started draining. Plugged in charger and it wouldn’t charge. Called the office and got a snippy Gentleman with an accent. Pretty much useless with his customer service. Waited a week and called another one of their locations and spoke to a gentleman that again was useless as far as customer service. He promised a technician would call and never did, text him and he never responded. Sent another text and got a response of send it back to RoyPow, not a let’s see what we can do, not a let’s attempt to make it right. I am a business owner and if a. Customer spent a dime with me I attempt to make it right no matter what the complaint is. Your customer service is horrendous, might want to address that issue.
I bought a Golf Cart here recently. I didnt know to much about Golf carts at first, I just wanted something I could ride around my neighborhood. The people here were really nice and very knowledgeable, I ended up getting an Icon and couldnt be more satisfied. Ill definitely be a return customer.
Dont ever buy a cart from them. I had one shipped to me and it was sold as new with 150 miles on it. Shame on me for buying off of Ebay. Advanced EV is a great product but these people are just down right dishonest. From all of the broken parts on the cart to the lies about replacing the parts, they are horrible people. The cart is still having problems and they will no longer take my calls or have sent me anything. Thats what I get for having something shipped and not buying local. Never again.
My dad needed his icon golf cart fixed up so I called to see if these guys could help. There were some good guys there who really took care of that cart, showed my dad what to look out for too. We appreciate the hospitality.
Fantastic service. I had some issues with my golf cart, called them got it picked up the same day and it only took the service team one day to fix it. The customer service team was great.
Terrible customer service & support. They Hounded me for full payment of money upfront then didn’t deliver on time. When EV golf cart arrived, it didn’t have Lithium batteries as described, no USB ports, missing drink holder on drivers side & rear view mirror fell off in my lap. Been calling for 2 days asking to rectify nobody will pick up phone or return our calls. DO NOT BUY FROM PRIME GOLF CARS!
Went to buy a golf cart. Was amazed at the variety of carts available. Chose a nice red 4 passenger golf cart. Now I am having a great time cruising by the beach.
I went into Prime Golf Cars in Riveria Beach today to get information to rent a golf cart for the holiday weekend . The staff was friendly and informative . I was able to rent a cart stress free and quickly . They listened to.exactally what I was looking for and set it all up along with delivery and pick up . They get 5 stars and i will be using them again for Halloween so my children can have alot of fun and less walking for me and my wife
This place is full of lying thieves. I ordered a cart to be shipped with a windshield and club cover. The windshield never arrived and they refuse to give me a refund or acknowledge those it did not come with the cart. The cabana club cover was shredded and falling apart.h about $2.00. The people are very resistant to the truth.
Great prices, friendly people and huge selection
The worst company! Unprofessional, never give out refunds. DONT DEAL WITH THIS AWFUL COMPANY! The owners are awful to deal with.. warning*** dont shop here!!
I bought used 2 passenger for father to play golf, the cart runs perfectly and you can not tell that was used. My dad loves it and he is enjoying his retirement in florida
I bought a use two passenger Yamaha for golf and this baby runs so smooth will recommend them to all my friends at the golf course
NO STARS Avoid this placeI called Friday afternoon to find out about renting a golf cart for my sons birthday party on Saturday. They rented me the golf cart for the weekend. They deliver it Friday afternoon and within a couple trips around the block, the tire goes flat. I blow it up and it goes flat again. I call the office to get someone to come change it and noone responds. I call Saturday morning, The girl at answering the phone says they are busy and cant come til Sunday morning. I said I have 12 kids coming in a few hours Sunday doesnt help. Sorry thats the best we can do, So I call back and I ask where can I get the tire I will change it myself. She has to ask the boss. She calls me back and says you can get a tire at any golf cart rental place. So I laugh and say, Cant I just get it from you guys as you are a golf rental place, and the one I am dealing. She had to hang up and ask the boss again and called me back and said ok. Turns out its a 2 and a half hour round trip and I would miss my sons party. The gentleman comes this morning to change tire. We go around the block a few times and the charge depletes. So I plug it in, Its lit up but not charging, its been 4 hours. Im calling and texting with no response. Basically a complete waste of $500 and a weekend and ruined my kids bday party. Things happen all the time in business but how they are handled is what separates a good business from a bad one. This is a bad business. Still no call from the owner. The nice man who fixed the tire even said the owner is not good at communicating. Avoid this place!!
Friendly staff, had what needed just a simple golf cart for my elderly mother
Bought used Yamaha to play golf and it looks brand new, the sales agent was knowledgeable. Referring everyone to them
Went in and I was immediately greeted, warm environment, answered all my questions about my golf cart repairs, will be definitely using them for my repairs
Got a rental for MLK day, it was a 6 passenger. Family loved it, only reason for 4 stars and not 5 is just room for improvement. Definitely returning for my next holiday cart rental tho.
Prime Golf cars was amazing when I needed to rent multiple carts for an event I was hosting . The staff was wonderful and informative.
Nice place, friendly people to work with what else can you want. Carts run like dreams and have I zero complaints on there products. Keep up the great work guys
Found their new new store, as they told me, in Riviera while driving around and decided to walk in and see what they had. The owner showed me what was so special about his carts himself and even took me on a drive of my favorite one. Didnt expect much but was actually in awe, definitely renting for my sons birthday.
This dude sells carts on EBay.Know the eBay rules before you hand him money.I didn’t and it was my first EBay purchaseAfter I paid he took me to a junkyard where he was selling the carts that are unrepairable and he knows that.Mine happened to be a cart that was discontinued and you can no longer buy parts for.I told him that night I was not interested and he would not give my money back.
Book a 3-day weekend rental to surprise my girlfriend, she loved the cart. it made the weekend very special for us
I have purchased multiple golf carts from here, specifically from Devon. He has done an excellent job and making sure I get exactly what I need and taking the time to show me around. Will be coming here for future business!
Just a couple of phone calls until I was driving a cool Hummer Cart for the weekend, nice and easy process.
JOILEN PAIGE,the owner of this place is the worst person that I ever known.....to begin,let me tell you that I had spend $2,000 in repairs after I purchased my golf cart from this people,after the sales person told me it was in perfect conditions.Now I have another problem,they had discriminated me and she doesnt wants to give me the tittle of my golf cart.She created an excuse that my golf cart is not street legal.....that is a lie because the golf cart was previously registered on the DMV.I ask every single person that read this that please dont buy from this person.....they are 100% liars
I got my gas cart back 2 days ago now for maintenance with the internals because its been slowing down and shutting off randomly. I have to say, it hasnt driven this well since I got it. Excellent job.
Horrible customer service. Our Moke died on the 4th day. We called multiple times. They never fixed it and charged us for the whole week. They actually said Customers own error and they will not take responsibility for it I would never recommend them or ever use them again.
I came here to get a cart for my dad, everyone was professional, had a good time, its a pretty good place.
Great experience, honest, and friendly staff. They will make sure you are 100% satisfied and they have really knowledgeable mechanics. I highly recommend this place
“STAY AWAY FROM THIS CROOK PLACE”This place sure plays a great game at reeling in customers and once you buy from them it’s all over. They are a mismanagement company having crooks working for them. I bought a used golf cart and not 3 days later there’s a problem and have called and emailed them with no response to either being ignored. They sure got there money and the hell with the customer is how they work! 0 stars for this company and I don’t recommend this company to anyone.
Beautiful carts. I love the lifted ones with the 2 tone seating & I love how the carts can be street legal. Very professional & friendly people who work there.
Cart was delivered on time and clean. Ran perfectly. Great price as well. I compared them to a number of other rental places and they were by far the best priced for what we wanted. Devon made the entire process easy from reservation, to departure/cart pick up. (:
Cart was terrible and they totally ignored me after the sale. Additionally, as of today, no title was sent with the cart.Cart was described as “good condition and runs good.” In reality, the body was scratched all over, cracked fiberglass, sloppy repaint, all parts sun damaged, and steering was loose with play.On a 1-10 scale, this cart would be a 2.The ad pics showed none of this and the sales guy mentioned nothing.The front office lady specified (in an email) delivery on a Wednesday, which was incorrect. In another email she wrote that the title would come with the car, which it did not. I still do not have the title.When I immediately called Prime Golf Carts to report the disappointing condition of the cart, the front desk lady assured me the owner would call me back. Naturally, he never did. I called the cell phone of the salesman, but, naturally he never answered after repeated calls and texts.Every word of this review is 100% accurate. Prime Golf Cars is simply a grungy used cart flipper taking advantage of the distance involved with most internet sales.I would highly recommend that you not buy from this dealer unless you have personally inspected the cart yourself.
Rented from Don at the Fort Lauderdale lot. Great experience!
A pretty bad experience as battery acid from golf cart leaked all over driveway, company said they would fix it, but never did, they didnt even return calls once they took their cart back.
WOW WHAT A NIGHTMARE. Seemed helpful enough initially. I booked a hummer golf cart for a party to be delivered the next Day, no big deal.I got a little weirded out by the unprofessional texting conversation so dug a little deeper into reviews. Most of the good reviews ARE FAKE. If you look at them the only other thing most of the positive review posters have reviewed are related golf carts businesses.Unfortunately by the time I was weirded out I had already done the paperwork and was in a time crunch so hoped for the best.Asked the delivery guy the next day if anything was wrong with the cart because so many reviews said they break down. He said no.It was clearly beat up.Soon to find out it was very squeaky, and then the parking break didn’t work, couldn’t park it on the slope of the driveway or it would unlock.Then in the middle of the night while I was shuttling my guests to and from my house to their cars, it just shuts down. Battery was 78%, I had been keeping a close eye on it. I had to leave it down the block because it was full on dead. My friend pushed it a half a mile the next day and plugged it in. It still wouldn’t turn on. Didn’t turn on for the guy who came to pick it up either and at that point had been plugged in for hours.When we called back later they said it happened because the battery was dead and it worked as soon as they plugged it in, and wouldn’t acknowledge the fact that the delivery guy couldn’t turn it on after being plugged in.NIGHTMARE
Rented a cart for the weekend, overall a great experience, will be renting from them again
Zero Stars!!!Don’t even think of dealing with these CROOKS. We bought a golf cart from them which was described as “ready for the road”. It barely moves along, doesn’t even climb a gentle incline. Battey charger didn’t work, had to hire a mechanic to fix it. They painted over rust and there are holes in the bed. We were told it was around a 2003, but it’s much older, more likely out of the ’70’s. Brakes do not work properly. Told it would be delivered “tomorrow,” but didn’t get it for almost a week. Kept putting us off. When finally delivered, it fell off the side of the trailer. It was all around a BAD EXPERIENCE and they are not to be trusted.
This is a amazing place to come if you are looking for a different style golf cart rather than just the classic style. The staff here is so nice and helpful
Bought a new Evolution Golf Cart from these clowns Jan 2018. The onboard charger stopped working and a warranty request was made over a month ago. Ignored phone calls & emails. Finally called Evolution directly and they have promised to send me replacement. Good Cart Bad Dealer! Scroll down you will see many more reviews like this one. Stay away!
I gave this company 5 stars because I love my 57 Chevy golf cart. But the cart was supposed to take 3 weeks and after 6 weeks the owners wouldn’t return my calls. It took 10 weeks. Very scary since I had sent a $5000 deposit. Customer service was non existent.... then they hired a girl named Kate. She was very knowledgeable and had customer service skills. She explained everything and even sent pictures of the cart at the factory and another picture When it was loaded for delivery. The cart is great. Everything about it is good quality and it gets a lot of positive attention in our resort.
Fitbit:I only gave him one stars because I couldn’t give him zero. I made an offer on eBay they excepted it I told him I would like to go look at it before I paid $4000 just to make sure I’m not buying junk. I also said I may want to get an upgrade from what I’ve been on but I’d like to come see it before I do. The man refuses to let me come look at it.Ari Matlin:The fact that he refuses to let me look at something before I spent $4000 tells me that he’s trying to scam me. The man was rude to me and my cousin and just lost a couple sales. I informed him that I was looking to buy multiple carts as long as this deal went well and yet he still was rude and couldn’t work with me whatsoever. I also sent them many messages on eBay asking questions and they did not ever respond and refuse to answer the questions when I spoke on the phone. I wouldn’t recommend purchasing anything here whatsoever.
Went in to get 4 used batteries for my 2017 Ford Think. Truth be told, the reviews made me pretty skeptical. Once I showed up and began speaking with a young man my worries went away. He showed me exactly what I needed to knock the dust off my cart and get it going.
Thank you Devon very high quality cart and customer service!
Do not go here! I had a friend sign up to rent a golf cart for a month right before COVID but had to cancel. They wouldn’t give me my money back so I have been trying to call to reschedule. They didn’t pick up or call me back so I disputed the claim to my credit card and the cc company sided with them. now they are still not picking up my calls or called me back for 2 months. I am out 1100$ I am a young 32 year old girl. What kind of company takes this amount of money from someone during a global pandemic. Not a good one.
Looked at several dealers in the West Palm Beach area and this is the only place I would recommend. Devon is great to work with and honest. He also has a competent and friendly staff on his team. Highly recommend Thanks devon .
Ive been renting golf carts from them Everytime Im in town. They are friendly and always have been helpful. They have an array of golf carts and some that look like fancy cars.
Great golf car! Thanks, Devon, for the wonderful experience.
Rented a car for Friday afternoon ended up extending our rental until Monday! The owner gave us such a great deal! It was a lot of fun and I will definitely be back thank you (:
AVOID THIS PLACE WHATEVER YOU DO !!! I bought 6 -6 volt batteries used for 400$ . Was told they were in great condition. Turn out 4 of the 6 are no good ! No one answers the phone or responds to messages !
They have such a variety of golf cars. They’re so beautiful to view and even funner to ride. They have great deals and they delivered the rental! Great experience with Prime Golf Cars!
Prime Golf Carts- David sold us parts, they were wrong parts, tried to return unused parts, would only give store credit, so to get anymoney we had to buy a cart, it was totally misrepresented . Told it was a 2013, with new batteries, after getting it home discovered it was 2001 and batteries were 2013! Total scam artist. DO NOT DO BUSINESS WITH THIS ESTABLISMENT.
Fantastic!!! We got a deal online and he was super accommodating and helpful, great guy! Brand new equipment, really nice and quiet cart. We will definitely be back!
Came to look, even though I didn’t end up buying anything they were knowledgeable and friendly
Crooks!! Bought a cart off them that doesnt run and the ad stated it does. No return phone calls. Completely ignores me. DO NOT BUY FROM THEM
I was looking to rent a golf cart for the weekend, spoke to gentleman who was so helpful and give me fabulous deal. The golf cart looked brand new, I was so surprised because it was a rental. I will definitely be using them again
They stored my new golf cart for the season broke the windshield now they won’t Andrew the phone or hang up when i call after saying they ordered a new one they . DONT DO BUSINESS WITH THEM THERE CROOKS
Worse place to rent a golf carts from ... golf cart wasnt safe tires were about too bust open the roof was being held on by a strap that was hand tied parts were missing brought an electric golf cart with no charger and i paid $500 for 3 days
Rented a golf cart last weekend from Prime. They delivered a golf cart that was not fully charged but also had a faulty battery. We stalled out in a busy intersection (with kids) and had to push the golf cart back to our hotel. The battery always had an an error message and would not hold a charge. There was no attempt by the company to rectify the issue. I will be disputing this with my credit card company.