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U-Haul Trailer Hitch Super Center of West Palm Beach
4367 Okeechobee Blvd, West Palm Beach, FL 33409, United States
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U-Haul Trailer Hitch Super Center of West Palm Beach
Comments
Ce
Review №1

Horrible does not describe this location. The workers were sitting around gossiping when I came in. I had questions about my reservation and the girl in the third bay wearing lime green hat was very rude. She could not be bothered. Without asking for my name or my reservation number, she told me no trucks were available to rent. However, I had a confirmation number and a pre-authorized transaction on my credit card. I went outside and was able to reserve another truck on the website only to be told again no trucks were available. No one asked for my name or reservation number. These individuals should not represent the U-Haul company as they’re not only rude, poorly trained and managed, and incredibly ignorant.

Ma
Review №2

This place is nothing short of a disgrace. I went in for a rental they visibly have available in the back. When coming up to the front I was greeted with two employees arguing over who should take care of me, of which they went back and forth multiple times before the lady finally decided to help. I asked if she had a van uhaul that was visible and clearly not being used as it was parked with the rest. She replied with no. I said are you sure? She replied yes. Didn’t even use her computer to check or anything. You’re better off at any other uhaul distribution area.

Am
Review №3

This store will ROB YOU !!! DO NOT RENT HERE ! The store manager KEVIN will charge your card for everything you have in your bank! If I could give this ZERO STARS I WOULD. Dirty trucks, rude employees, VERY POOR MANAGEMENT ! (Never again !)

Jo
Review №4

Stay away from this people they over charge me truck was ditty no gas and wrong miles they charge me twice management don’t care they don’t give a apology when you waiting the are talking in the personal phone and they not know to refund you money I went there twice so they can fix my problem

Ty
Review №5

They are very professional and courteous. I recommend this one to anybody in Palm Beach County. Thank You

Pe
Review №6

Honestly, this place deserve less than one star. Horrible service, totally unprofessional, a waste of time. I cant believe people still go to this place. Go other location.

si
Review №7

I installed a hitch in PepBoys (what a mistake) and vent there to do the electric works (PepBoys dont do that). Well, should be going there first. Very professional and fast.

Ma
Review №8

I was to set my new hitch, was fast, and the installation is perfect on my Ford Ranger, thanks guys.

Ed
Review №9

Screwed up my prepaid hitch order,had to drive to palm beach gardens! Also they dont have change,pay exactly or consider the change a tip!!

M
Review №10

They are high volume inflow / outflow, trucks, vans and trailers of all sizes. Didnt see much of the Propane filling going on but with the number of transportation transactions going on, I dont see them missing much!They are very busy and even overwhelmed but they service their clientele to the best of their abilities and with the tools they have available.

Cl
Review №11

Waiting for service takes a long time

Ph
Review №12

Rented a moving truck online. Easy pickup and good vehicle. Also had them install a 2” receiver with electric on my ford f150. Excellent fast install worked right from the beginning.

Ty
Review №13

Not sure of the name who helped me but it was a tall, black, married woman. Just wanted to say she was a superstar. Whoever owns this franchise should give that girl an award. Endless patience and ruthless efficiency.

JE
Review №14

Very nice over the phone confirming they DO refill 5 gal propane bottles.

Ma
Review №15

Quick. Simple. Also very good customer service reps. All around high spirited employees alaround. Use an every time. I need to move.

Ja
Review №16

I moved to West Palm Beach yesterday. So I stopped by this Uhaul around 6pm today to drop off some boxes in the leave a box container so others could have them for free. Well the parking lot was full so I just parked my car in a little unofficial spot knowing I was running in quickly to drop off the boxes. Well an employee ran up to my car as I stepped out and very rudely explained that I couldnt park there and needed to move immediately. I didnt mind that he approached me but rather the way he addressed me. I suggest he try doing something kind for others before jumping down peoples throat.

Ju
Review №17

If you have time to waste come here. People just walk past you, don’t care. Takes at least minimum of 20 minutes for someone to acknowledge you. Need less people just woundering around. Been here about 10 times because it’s closer to me . Always the same. Owner or corporate need to tighten the place up.

Do
Review №18

People just stand around and look busy and make up rules. Process was ok but do not plan on having any urgency and be ok with being ignored and dealing with people who may not know whats going on.

Ni
Review №19

Shay and shakira took care of us in our move and they where honest and so helpful. Totally made my move a great relieve.

do
Review №20

Thanks Eisha for great customer service .Very plenty and professional really appreciate you helping me after a ruff day .It was an awesome feeling knowing their still Good people with positive attitude and willing to make sure the customer is satisfied .

Ma
Review №21

Great service. Professional. A little slow moving at times but great people

Gr
Review №22

Fast friendly service.The young lady working by her self inside was great.James and lowery Il outvxide exceptional service.I would definitely come back here and recommend this place to every one.

Be
Review №23

Lincoln Hackshaw was the BEST Hitch-Pro Ive ever dealt with.

st
Review №24

Very nice and corteous. Experienced workers on the floor.

Al
Review №25

Horrible service, totally unprofessional, a waste of time. Go other location.

مص
Review №26

General manager have very bad attitude and always have the hand free in hear ears all the time which it’s very respectful to her customers

bo
Review №27

Good service the truck was waiting and ready.

Jo
Review №28

Great, friendly, professional, and expedient service

56
Review №29

Worse customer service.

Da
Review №30

Efficient and knowledgeable

ma
Review №31

Great

Information
9 Photos
31 Comments
4 Rating
  • Address:4367 Okeechobee Blvd, West Palm Beach, FL 33409, United States
  • Site:https://uhaul.com/Locations/Trailer-Hitches-near-West-Palm-Beach-FL-33409/781051/?utm_source=gmb&utm_medium=hitch&utm_content=781051HC
  • Phone:+1 561-899-4082
Categories
  • Moving supply store
  • Moving and storage service
  • Trailer supply store
  • RV storage facility
  • Self-storage facility
  • Trailer rental service
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–8PM
  • Sunday:7AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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