I went in to sell some stuff. I dont know the name of the guy helping me. But he was awesome! He was so friendly and was knowledgeable about the consoles and the games. He wasnt able to buy some of my consoles, but he gave me names of places to call that might be able to.
Helpful and knowledgeable staff. Always friendly and willing to chat if they have the time. Great store.
Justin is an incredibly nice manager, store was better than any gamestop Ive been in.
I like the store. Ive been coming here for over 10 years. They are my go to for everything gaming and pretty soon, everything electronics. Check out their sexy moon kitty shirts and squeezable toys!
Always have good deals and the manager always has good recommendations
Justin has great customer service skills. Very friendly
I went in and ordered an Xbox One Kinect. When I was looking at the shipping I paid extra for 1-2 days and they assured me it would be there by then. It has been a week and theyre still telling me that it will be another few days. When I asked for a refund on the shipping they said I have to receive the product first. If you shop through gamestop dont use their online shipping because they clearly dont care.
Great selection! They are always nice! Usually if they dont have the item im looking for, they call their other locations close by to see if they will hold it for me while I head over!
You want great customer service? Look no further.
This gamestop is not a pokestop?!?!?
Even though I couldnt make the pickup for the pre-orders, they still set aside my copy and poster so I wouldnt miss out 👍
The staff was experienced and polite.
Still love this spot
Dont go here. They dont have anything in-stock. Feels very harrassing at the register.
I called this store to double check about a promotion on a game I wanted, but was unable to work through online. The employee was helpful, and told me he would make sure to help me out and would put the game on hold for me to come in and get.When I got there, he remembered what we had talked about on the phone and was helpful, kind, and answered a few other questions I had on some other games and consoles.
My son works their great customer service
Great service people are nice had exactly what u whent in there for
Kids love used game es and I like the prices
Great customer service Justin always takes great care of me and never jerks me around the rest of the staff is super friendly and helpful as well this has become my go to game stop even though its farther from my house than 3 others
Creatures walk among there. Smells like cheetos and mtn dew
They did a fantastic job very friendly very courteous answer my questions non-judgemental
Awesome, knowledgeable staff at this location!
I love this store!
Always treats me as THE most imporant cutomer ever
GameStop is wonderful. They always take the time to explain the things I am not sure about. I always get great customer service.
There were two employees, one seemed to be doing all the work while the other was doing something on the computer behind the desk. I asked for a title and the one on the computer turned and asked the working guy if they had the title, and the answer was they would have to look. The end, they didnt look or anything. Because one guy wasnt working, we were rushed at checkout, so I didnt get to talk to the Mrs. about buying the membership, but its all good since I will likely buy from somewhere different, at least a different location, moving forward.
Management needs to stop talking with customers so much so the ones that wanna buy games can buy games. I walked out after nearly 30 minute wait. The employee are great there just need to let customers that wanna just grab what they want and leave do that. Le
The staff was friendly and helpful. I usually order things online but needed an item that day. I was pleased with the service. If they could compete with online pricing I would give them another star.
The guys here are great, they try and will find whatever your looking for. If they cant get it, theyll let you know where to check. Thanks guys
My son loves this place. He is 6 he wants to work here when he grows up. I just wish the customers would shower before they come in... wow gamers stink! But shop and owner is awesome!
Ive been visiting this store for years. Management is very helpful and informative. Overall a fantastic experience.
Nice staff helped me find my sons headseat and even offered me a memebrship in which we can have it repair if it breaks due to technical things.
Store has what you need, the staff are always friendly. Used and new game selections are great. But one complaint is that the regular prices are a little more expensive than other places unless you get the elite membership for a year and then the prices are just under others. So its a preferred choice to shop here, but you have to have the membership and shop often to make it a win.
The employees are always super helpful and knowledgeable about the games. I can always get a good recommendation here. And it doesnt feel like they are just trying to push a sale.
Justin was so incredible. My son has been collecting funko pops and we couldn’t find a certain few anywhere. He called around and got it shipped to our GameStop within a couple days. It meant so much to the both of us. Best costumer service!
Always awesome to visit this place. The manager is so awesome!!! Great staff!
Great customer service! I bought a used game that didnt worked, exchanged it without a problem, but that game didnt work either. I brought in my wii-u to test the game before I went all the way home, 3rd game worked! No problems exchanging it at all!
These guys know everything about there jobs . Great service thank you
Great store with great associates
Best gamestop there is! Staff is very knowledgable and helpful and always willing to help you out with anything. Managnent is also on point!
Terrible customer service, high pressure from employee to reserve new game.
I do here for all my gaming needs
Great people working there. Went the extra mile to make sure we got what we were looking for and make us happy.
Love this game stop there always so nice
Great store fun employees and smells like pizza because of the place next to it
Generally enthusiastic staff, they absolutely know what is happening In the gamer world. If you have any questions they will get an answer. The parking sucks but thats because it is a busy plaza considering the smiths and big daddys pizza.
This GameStop recently got new management and it is a turnaround from a year ago I went in there Justin always takes care of his customers and knows what it takes to be a good store manager.
Very friendly staff I definitely recommend people coming here to trade in games and buying games. Plus its a good location the staff was very friendly and they helped me out as fast as I could.
Good place to shop for game and more
Employees are nice people, they warn adults anout the ratings of games and recommend other games
Friendly helpful staff. Clean and organized store. Always a pleasant experience when I shop here
Dont remember the guys name but whoever was working on friday september 27th round 1:30 pm was real helpful and friendly! Changed my review just cause of him.
Amazing management and food. Store is amazing and I love how interactive staff are with my kids
The sole employee was working hard to overcome the issues he was having with his network. The state of the store (messy and disheveled) tells me that corporate doesnt give them enough hours to properly maintain the store. Its a shame that the manager cares so much but the corporate office doesnt.
The people here are cool. Very friendly and always fast and accurate
Extremely rude service. Spoke with Todd on the phone about buying back perfect condition Xbox games and was hung up on and said he was busy and could not help me. So I will be taking high value items to your competitor, for them to sell.
Great place to find all the games and accessories you need to game on staff is pretty chill and patient
Staff was very friendly. Even though they dont carry the Skylander games, he was able to explain the different games and refer us where to find them . Ill come back for my other game needs.
Cool little GameStop location, super nice staff. A woman with a wicked hairdo helped me out but I cant remember her name.
Great deal, TY game stop.👍👍💯
Would you give 5 stars but didnt like their selection and the ones I did like were too pricey
They always have a great selection of games and I was very impressed with the service I received from the lady that was working there
It wax good
Only Gamestop worth going to in my opinion. The store has really started to stand out since Brock took over as the manager. Always ready to answer questions and give honest opinions on the items. Bought another Xbox one with Guitar Hero this weekend and Brock helped carry it out to my car, cant beat that.
The customer service rep helping me was amazing and willing to help me figure out what games would be a good fit and made sure I got all the promos and coupons I could on my purchase and trade ins
It was super fast and the lady was super friendly and helpful
They helped me find a good price on some used games. Thanks fellas!
Gamestop closing 400 stores!!! Down with the BEAST!!
Excellent for games great people
I love this Gamestop the stuff makes me like a real gamer then the gamer I used to be when I was five. :D
Great place to preorder your games. Always great customer service. Used prices can be a little high.
Always great people willing to help and joke around.
Great and helpful staff every time we go in.
I love GameStop. They alway have time to answer all my silly mom questions. And if they dont have what your looking for they will track one at another location.
They have the games I want at anytime. They even help me find the games. Also they have recommended games that I can try out.
Good selection of games and funko pops
This was my favorite gamestop until today. The manager was ignoring the line to help people that had just come in. The person at the register was training, without a trainer. I will make the trip another gamestop from now on.
Even though it was very busy, they were super helpful.
This place has consistently great service and employees that take the time to talk about games and new releases.
This is by far the best gamestop. I have been getting my games here for over 10 years. The people who work here love their jobs and will always talk games with you. I always per order my games here because they always have an event going on at midnight releases. Dont go to another gamestop because after coming here you wont want to.
Went into pick up my copy of ff7 deluxe the game came with some codes for summons the carbuncle code they gave me was bad and didnt work
Great deals and exstreamly patient staff dealing with unprepared customers trading games for instore credit!they handled the line professionally!
Great place to chill when you dont want to go to your dumb ass classes
Don’t go here! Thieves, Liars!!!! I called them about a ps4 controller I wanted to sell them they said they were going to pay me $25 cash or 30 credit and plus I’m a elite member on top and over the years I bought more than a few thousands worth of stuff from them. So I went to the store and it was a different story they only wanted to give me $14 bucks for a brand new ps4 Camouflage remote! So I told them that I called first and the lady gave me a different amount on the phone he ignored me a responseded by saying it you had a miscommunication that just proves their also lairs! Plus the worst customer service ever also rude to a loyal customer like me.
Black Friday. I have..9 people waiting and one person checking people out. They are chatting about the snow.... now chatting about game of the year... it takes two to trade in a console.
Love this Gamestop! They are always SUPER kind and helful! Erika and Efren helped us get a new Xbox One S and lots of games!
My husband went to get a prerelease for a game, and he went and got it all set up around 6 so that he could just pick it up. He asked specifically what time was a good time and they said anytime after 9. He was there around 9:20 and they were already closed up and would not even come to the door to tell him that. They just motioned that they were closed and waved him on his way. So I hope that you guys enjoy your other customers, but we will not be coming back. My husband would have been there at 9 o clock if you would have just been straight up and told him that you would not even wait 30 minutes to see who all showed up. He was only there at that time cuz of our daughter who is 1.5 years old. Bad customer service right there!
Other store didnt have it and had this store hold it for me. Great, quick, friendly service. I was in and out in about 2 minutes.
Service was a little slow but I liked it
Very friendly staff that know what you need for great gifts.
Try to return a Christmas gift video game he wouldtake it because it was past 3 day from the today he wanted me to open and return it for store credit rip off
Kid had no clue how to do the job forgot to add my rewards until I reminded him of my coupon
Aways great service every time I go
The staff was very helpful and friendly.
Very Kind and Polite, helped me fix my controller without warranty, free!
Fast, convenient, and great customer service. Even when there is a big line.
Got a lot of games for a great price!
Shop right and on deals. I get its there job but careful there kinda sneaky with deals and will try to get you to spend/reserve stuff
When ever i go in here the staff always greats me with a smile asks what they can help me do theyre always helpfull this is the best gamestop ive been to
Im not bashing GameStop on account everyone does. I returned a Wii U from online purchase, and button stuck, and was all crusty, employee sprays it with some kind of cleaner they use to clean the place, rubs it and says its fine, and I say Ill just wait for Nintendo Switch, and in the most frumpy way imaginable, he says good luck. Their staff is only knowledgeable on consoles, know nothing about handhelds, anything nintendo, nor mobile. I literally asked for a recommendation for 3DS twice, and conversation led to Overwatch or Battlefield 1.