Hello friends! the store is now under new management! please give our store a second chance and visit our bilingual and experienced sales reps!

Excellent customer service. I needed to buy a new phone and i didnt have too much money. The people that works there give me options to do it on payments. I really recommend visit this location.

I have been with boost mobile for a few years now and have always had great service but not so great customer service… But I am so happy that I found Cindy at the West Valley location. She is hands-down the best at her job. She goes above and beyond to answer all of my questions and make sure that all of my needs are met. She is so friendly and so sweet. She is always ready and willing to help. I have been to other locations for example one in Midvale and the customer service was absolutely horrible I felt like I was bothering her and she just saying that I needed to call 611. There were other people customers in the store and she was not helping anybody and again just acted like we were all a nuisance to her. So I went to two locations to find Cindy and was so happy when I found her and again I can’t say enough about her and her customer service!!! We love her and will only deal with her in the future. I don’t care where we move to we will always travel to her!!! 😁😁😁

Amazing customer service :) the ladies that work at this store are very professional and helpful. They always have amazing deals, go to ask for the daily deals

Very dishonest, disrespectful, and unprofessional people. All that work here should be fired immediately. I thought speaking with the owner of the store would be different, but he seems to play along with their lies. My car was hit by their tent and it left a huge dent on the back side of my car. When I came in to ask who was going to fix my car, they gave me attitude and said it never hit my car. So we looked at video footage of it and finally they called the owner of the store when they saw it indeed hit my car and left a dent. Now I am still waiting for someone to do something about it. The owner keeps saying he isn’t receiving my photos of the car when I sent it to other people and they got it just fine. If I could give negative stars I would.

I had a problem on the metro, because they want to charge me too much for activating my phone, and the girls from boost helped me solve it. Great Customer Service here :)

Thanks paulette you have been really nice and professional with me!! I was surprised when you gave me that price for my upgrade! Keep up the good jod! And put and eyes on this girl, she is on fire !!!!!

If I could give zero or negative stars, I would. This store/company sucks! Not only did we get a brand new defective phone that was warrantied for 7 days, but after 2 days the screen would not turn on. They refused to replace it! Spent countless hours on the phone with customer care, store employees refused to help. They didnt care! The manager didnt care! Please beware when buying from them. No one cares after you make your purchase! Youre dead to them.Going back to previous provider. 🤨 Oh and when I got home and checked my account there was a number added that wasnt even mine! Beware!!

Had a great customer servicethey give me the best price... and I love my new lg stylo 6.ask for siclali and rebeca they are amazing...

Nice jobs paulette! Keep up the good work

Hii there! I appreciate you guys have girls like paulette, she financed my stylo 6 and included a phone case for my security!!! That was awesome girl!!!

I reccomend paulette for giving me the best deal including a phone case!!! Thats awesone my friend, see you next month!

You both are great nice and fast xitlaly and paulette !!

The ladies are very helpful

Eddie, The Store Manager has helped us several times. Making my family have food, because he is honest, kind! The best ever! May Heavenly Father, Jesus, and The Holy Ghost bless you always. 💟💟💟💟💟💜💜💜💜💜💜

Cindy was very nice to us, and she is also very helpful. We went to 3 other Boost Stores and she was the most nice. Thanks Cindy! 😁😁😀😃

We will never return to this store. Before purchasing something, I asked about the return policy on the item we were purchasing. They told me 3 days. Thats ALL they told me. After buying it, we realized that it was a bad decision to have bought it and tried to return it on the third day. They wouldnt take it and started telling us all this other stuff that was part of the return policy, which had we known, we wouldnt have purchased it in the first place. The manager was nice when trying to explain it to us after we got upset, but the attitude we got from the sales associate, a young Latina girl with red and black hair, was what upset us the most. She kept insisting that she had explained all of this before hand when my husband purchased it and she was getting a sick enjoyment out of turning us away. She kept smirking and giving me this look like she was waiting for me to try to fight her or something. If we hadnt dealt with her specifically the entire way and she hadnt given us such blatant attitude, we might have decided to return to the store at a later time. Unfortunately, having that one associate there is what has turned us away from boost mobile completely. She should have explained the policy in detail when we asked, instead she just wanted to make a sale so she told us what we wanted to hear. I work in customer service myself and I would be fired in a second if I talked to my guests at work the way she spoke to us. And as a manager at my work, I expect the same from my employees.

I normally come to this location if Alan is on duty. I like the way he helps me and its very throttle about new deals or updates. I been trying to find his new location but had no luck until today. Best customer service from a boost representative ever! Your honestly the best Alan!.

Had awful experience. They charged me Extra $100 on my debit card. Now it has override it. Bank charging me on extra $50 for double transaccion.

Great customer services and great prices ask for Sheiles she great

Great service paulette! Thanks for my add a line

Very good service

Great service by Kevin, thank you boost for having a great employee! Boost needs more Kevins as customer service agents, maybe he should be teaching how to be friendly and nice! Thanks Kevin so very much!!!!

Cindy got me a lg k30 and had great customer service she help me transfer all my stuff to my new phone she just amazing and speak great English which was great I would always come back to her at 4100 s 4036 w

Friendly and great customer service, Good deals! Thank you Wendy and Magaly!!!! I will not regret moving from Tmobile, with You guys!!! Please update on the web that is the only Open location on the 5600 West area!!!

Great place go in and upgrade or just get a new phone they have great deals

This is the most dishonest store I’ve ever dealt with. They overcharged me for my phone, and when I confronted them about it, they denied adjusting the price. They also lied about why they overcharged me. Learn from my mistake and take your business elsewhere.

Boost Mobile is by far the worst company I have ever dealt with. Their customer service lies, and does nothing to resolve your problems. The store employees steal money from your account, charge you for deals and never activate them. The phones they sell explode in your face. Their insurance company Brightstar refuses to pay legitimate claims. And they will blackmail you to purchase service before they will even look at an issue, that they do nothing to fix. DO NOT USE THIS COMPANY.

Great customer services and great prices ask for cindy she great

Do not use this location. FRAUD! I went in to purchase 2 phones. I was told that the total cost of the phones was going to be $1400.00. The employee took $160.00 cash and $300 debit to apply towords the phones and the remaining would be charged through progressive leasing. we were told we would be charged $54.00 a month until it was paid off. 2 days later I get an email from progressive leasing saying that they are charging us $54 a week. $216 a month! I never agreed to that! not to mention I never even seen or signed the contract and was never given any paperwork or reciepts. The employee quit the next day and the owner was not willing to resolve the issue. Oh and I spoke to progressive leasing and they said they never received our $160 and $300 towards the phones so where did our money go?

Great customer service and fast at what I needed done!

Its an amazing service. Had a great customer service with Alan and Pamela help. Recommend ask for them.

BEST STORE AND STORE MANAGER Eddie the manager is awesome the service is great and you can not go wrong with boost

Kevin and Eddie were the best with me, I did not get in to buy a phone, but they helped a lot and gave a lot of advantages that I really notice how big deal I was doing. This guys are the best

Just got my new iPhone 7 with the liquid glass. Great customer service got me exactly what I needed. In and out.

Kevin he was a great employer with us and it was fasti love boost

Carlos was very helpful! Great prices and great costumer service!

The best customer service I have seen in my personal life, always have the solution to any problem in cell phone. Good Job Guys

This place is a rip off. They dont keep their words. They have the worst customer service ever...they dont know how to take care of their customers. Very Rude. I will never go to this place. Unprofessional behavior of employees👎👎👎👎👎

Im trying to start new service but no one speaks english.and they hang up on you

I highly recomend this location Carlos & Eddie have great customer servise skills. They go an extra mile to satify their customers.

These guys are frauds they check credit and say they wont carlos is a cheat dont come here ever

Deliliah was tbe nosr helpful representative ive ever dealt with. She is the one petsin i eill continue to go to every month guaranteed. I had a problem and she found a solution i give her 5 stars.

Double charged a $400 order, still waiting on refund a week later. Skip boost, go ANYWHERE else.

This is the worst place to go to. They lie just so you will purchase their phones so they can get commission. They sucker you into financing a phone with one payment a month to just find out its 4 payments a month. 200 monthly. Not to mention the employee will sign the contract for you and not give you any receipts so you dont find out about the payments untill its to late and they automatically start taking it out of your account. The owner of the store is worthless and is not willing to help even tho he was informed that his employee is committing fraud by signing these contracts. DO NOT GO TO THIS LOCATION!!!! THEY SCREW YOU

I came in to find out issues with my phone and Cesar and Allen were wonderful and helped me even upgrade to a better phone two great guys with great customer service thank you

You guys are awesome. Adriana and Pamela are the best.

Went to reactivate my phone and they did not do so. They took my 35 dollars and did not return it. Went in twice and Yullissa was very rude. go to another location. This one is the worst Boost store I have ever been to.

Best service great phones on sale always

Cesar is the best. He know how to treat a lady.

The employees were really nice and helpful

Dont trust this place!! Go somewhere else! I wish I would have read the reviews before coming here

Ok

Charged extra for upgraded phone for upgrading too soon

They are really nice customer...

Buenos bendedores

Fraud and shady business at this location with customer rep named Eddie...

Good service

Service sucks

Good

Not worth it

Boost Mobile rocks!!!

The best customer service Ive ever hadin no store they serve me as well as in thisthank you girls for your good work

Bad customer service.

I love how xitlaly attends me and is always willing to help me with my phone.

Paulette you have been very insistent on bringing me the iPhone 7 😅😅😅 I really liked the way you treated us, see you next week for this promo. Thank you sweetie. Very good attention from you

Thanks paulette for your service, love your service and my stylo 6. Very pretty indeed

Thank you paulette for my two phones for 290 all inclusive

Eddy started and Yulissa I want to thank the services of boostmobile very good attention we made purchases of iPhones 6 super cheap come I recommend them ennwestvalley

Eddie and Carlos are very good at helping me with my phone

Thanks Alan and everyone who works on Sunday. Very good customer service.

Good customer service changed my company and Alan and Pamela helped me a lot

Carlos, Eddie and Kevin are very nice

Pamela excellent explanation attended us well.

Good service with kindness and respect from Alan

I came to Boost Mobile and Alan and Pamela helped me switch to my new phone thanks

Excellent service

Pamela good explanation