10 years ago I kitted out a new rig with some of the finest Cataract oars/blades I could afford, wondering if I had paid too much. Last week (August 2021 @ ~ 1.4) we survived one of the lowest stage runs of the Salmon Middle Fork in recent memory - bony as h%*l - and my well-seasoned Cataracts got me thru with only a single cracked blade. 10 years. Countless strokes. Waaayyyy too many rocks and late ships. Smart buy.
Great customer support. I was a newb to the whole rafting thing and the reps had great info regarding size of oars and what blades I needed with my new boat. I appreciate that they are made in America as well. I love my new oars, my rafting buddies have been pretty jealous and have since switched to Cataracts as well. Thanks for making great quality gear!
Terrible warranty support. Have called twice with warranty questions on oars. Each time have been told no dice, contact a retailer. Ive broken three oars in one season on easy water with light rafts. There is no reason these oars should break that easily. I wasnt even asking for the oars to be replaced. All I needed was a handle to glue in to an oar. I was told to contact a retailer and they would sell me a replacement. For $25.Ive been a cataract fan for years. No more. Looks like Ill be rowing with Sawyers from now on.
Great products, awesome customer service!
Great product in the new KBO oars BUT: customer service was borderline. First it says KBOs are exactly the same compared to the Mini Mags...... The new KBO oars have a different rope wrap placement and: the 6.5ft KBO oars only have 12inches of rope wrap. So, to make my oars more usable, I removed the rope wrap from Cataract and re-wrapped three oars myself.