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Car-X Tire & Auto
548 N Milwaukee Ave, Wheeling, IL 60090, United States
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Car-X Tire & Auto
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Ze
Review №1

Very good experience with Joe!He called me several times throughout the day for updates.I had my tires, brakes, and rotors replaced.They got it done in a day that was super busy on a Saturday.Very much recommend!

Br
Review №2

Joe Hajazin was great! He offered me an alternative approach to the repair that was far less expensive than other options I looked at before. And he warranted the work. Did it all the same day. Kept me up to date along the way. Told him Id post this and will go there for again.

Br
Review №3

Been coming here for years as well as my family members. Always competitive pricing. Quick service. Nice team members. Highly recommended.

We
Review №4

It’s really a great shop with a professional team everything was on time and fast I fixed the Exhaust and I did the rear Brakes before They gave me a warranty for all parts everything was clear and Explained Thank you guys for your great job

Al
Review №5

I went in for a wheel alignment inspection. Turns out I didn’t need the alignment but the inspection was free. Brian was great and explained everything in detail about the potential issue with my car and options to get it repaired. Hands down one of the best experiences I’ve had with any kind of auto shop. They didn’t try to fix or sell me anything I didn’t need. Thanks, guys!

Le
Review №6

Joe was very friendly and kind. He explain everything very well. Very professional and we did not wait that long everything was done really fast.

Tr
Review №7

They are the best! I have been bringing my car to them for years. They are honest, trustworthy and fairly priced. They have always done great work on my car. I highly recommend Rolandos!

Za
Review №8

Brian and the full team here were incredibly helpful. He clearly explained all the issues and options available to me, and gave me honest responses to follow up questions. The service was timely and true to the estimates that were given. Should I ever have other problems with my car in the future, Brian and team will be my first call.

bl
Review №9

Brian and team are just great people. Took care of me and my family without hiccups. The prices were more then fair. Could not be happier!

Ud
Review №10

BEWARE! BEWARE !Do not change expensive parts here-CarX Wheeling, IL!No parts were changed for my car and still charged 525 USD for UPSTREAM Air/FUEL Sensor (part# 234-9133) USD and when I searched online parts cost was mere 50-70 USD. Also they refused to give back old parts or box of a new part. (I have voice recording) .They told me they are buying parts from Nissan and putting in car but they were not able to prove that part was changed. It seems no change was required and same parts were able to work including door handle for which they charged me 80 USD plus 130 USD labor which is ridiculous and even that was not changed as old one was perfect and needed a spring change.My final bill was 850 USD instead of 100 to 150.Where is the honesty these days !!.@carxAuto😡😡😡

Ry
Review №11

I walked in at 945am and they had my car done and on great condition after 1.5 hrs. Service was quick and a great price for breaks. They were professional and very nice people. I recommended this company as top quality and will continue to share their quality work.

Ha
Review №12

This location and crew is absolutely the best. Not only have they fixed my car issues for me, theyve always done it with a smile. Jon, the manager, is extremely friendly and has explained everything in detail to me when something was wrong with my car (without me having to google it! Haha). Thank you guys for being awesome and amazing down to earth human beings. And thank you for caring about your customers 💜

Ye
Review №13

Im personally very like this service shop and we always fix our business cars in wheeling location, this guys is honest professionals and do quality work with reasonable price always do their good job on time, if you need to fix your car this is the place I will definitely recommend to everyone ! Thanks a lot for taking care on our work trucks.

Ca
Review №14

I panicked when I saw my tire light come on during my solo trip to Chicago. The people here checked my tires for me without charge.

As
Review №15

Avoid this place like the plague. Extremely uncaring unhelpful and greedy. They change managers like you change underwear.I was extremely happy taking my business to Discount Tire on Rand and helped by Phillip.Never will I ever step in this garbage place again.

an
Review №16

Do not go here. they will try to rip you off if you do not know about cars or are in a hurry. I went for a oil change, new rotors and pads for front brakes. their specials for premium brakes from $289.97. I asked why am I not getting this and they responded saying this does not apply to all cars (the specials brochure on his desk nowhere mentioned any conditions for cars). They charged $515 for just changing the break pads and rotors (way over priced). Labor on this was insane, you should not need more than 1 hour to change rotors and brakes, they charged me $155!!! After paying so much the brakes squeak when engaged (the mechanical did not bother to clean the rotors after removing them from the packet) Really disappointed.

sc
Review №17

Highly recommend this place for all your car repairs. Very friendly and knowledgeable staff. Very competitive prices. Will never take my car anywhere else.

Gr
Review №18

Great people here. Took care of me within my limited time frame and the prices were very reasonable. Thank you again!

Ma
Review №19

Great service came in without a appointment for a tire replacement and it went as well as it could have.

Sy
Review №20

Great staff, super professional and so nice. Brian is an awesome guy. Appreciate those guys.

Fi
Review №21

I came to CarX for a oil change on Tue and Jon (the manager) was nothing but respectful and very kind. He explained everything to what he was going to do to my car and how long it will take. He answered all my questions with politeness and friendly manner. All in all a really cool person I will continue to go there for my car services and I will highly recommend it to others.

Da
Review №22

Absolutely great service! I went in for a wheel alignment and Jon C. the manager provided me with great service. My wheel alignment was done quick and even checked to make sure the rest of my suspension is working properly. I really recommend this shop to anyone looking to get their car services done.

Jo
Review №23

Very professional and on point service. Guys that work over there are personable and keep the wait short. They took care of me very quickly and didn’t even charge me for a screw they took out my tire that didn’t need repair. That’s how good business should be done. Would recommend this place to anyone and will be back again for future repairs.

Ma
Review №24

I had my car at the dealership for a regular service, and they told me my exhaust heat shield was rattling because of a loose clamp. They wanted $75 to fix it. I decided to call around because this seemed like such a minor repair. I happened to call Car-X first, because they werent far from me, and Im so glad I did. I spoke to John and he was so incredibly nice. He told me if its just a clamp, he would fix it for free, just bring it in and hed squeeze me in. Sure enough, I brought it in, he replaced the clamp in 5 minutes, and showed me the old clamp that had broken. And he didnt charge me! Awesome and honest service. I will definitely go back! Highly recommend.

Al
Review №25

Replaced front brakes, good jobFriendly staff

Gr
Review №26

The Car-X team is the best! Always go the extra mile and inform you of repairs that are needed.Informational buy not pushy. John, Mike, and Jesus are awesome!

Na
Review №27

Super Service! Fast and high quality service!Very satisfied! I recommend to everyone!

Ca
Review №28

Amazing! All I can say. Service the quality parts an the manager up front! Will be back soon for my appointment and I will make sure all my friends an family know this is the shop! Competitive pricing! Jon, mike and jesus are the guys for the job!

Si
Review №29

Great guys, always help and friendly. Before to do anything they will check what would you need to do or if you need to do anything. Had problem with warm up car and they found problem : it was just radiator cap. Im done a lot more, and all my cars and parents

Je
Review №30

Talk about a life saver! I needed a quick fix for my flat tire because of travel the next day. Jon took me in 1 minute before they closed and completed the work quickly. He even stayed late because of the time. He was extremely friendly and professional. Highly recommend!!!

Ch
Review №31

This is the best place in town to get your car/suv worked done they are very professional and very ranosable on price.Top quality tires and parts also the prices they offer you cant find anywhere.John would take the time to explain to detail the job your about to get done and would answer any questions you have. I come to this location from the north side of chicago and will continue to do so you cant beat the professionalism quality and service John provides.I would personally recommend this place to everybody.Thank you so much John and Car X team.

Le
Review №32

Went in for an ac compressor replacement. Ray made quick work of it and had it back to me 3 hours after dropping it off. He’s very straightforward, informative and responsive to questions, so don’t be afraid to try and understand what’s happening to your car! Will return and would highly recommend.

Вл
Review №33

Highly recommend this place for service your vehicle. The guys made their job quickly and efficiently. And especially want to say thank you for Brandon, for his recommendation .

Es
Review №34

Our family have all our cars services here as we like the manger-John a lot . He always try to meet all our needs in friendly ways

do
Review №35

Got a great comparable quote and staff and manager quite nice on phone and in person

Al
Review №36

I had a flat tire, went to this shop and these guys offer a top notch service. They were simply amazing. Don’t go anywhere else when you need, just go there and you will be amazed !

Af
Review №37

I took my Mazda CX9 to the reputed and costly repair shops as well with Mazda dealer. No one was able to diagnose and resolve the issue. I ended up paying around 3K but the problem was still persisted. Luckily on 2nd Jan 2021 Car X was open and I called to Car X where the owner John picked up the phone and from the time i first talked to him and today 5th Jan 2021, I had a great experience and John was able to resolve the issue. One of the issue was exhaust central system where i had been quoted 2500 fromMazda dealer, John not only fixed and repair Exhaust but also was able to fix the noise from rear side of the car that none of the reputed or certified car repair was able to diagnose. I got my car multiple issues resolved and that too within so economical charges around 500 bucks. That includes exhaust, brake fluid flush, rear rotors (Rust proof) and brake pads.John and the team are awesome, expert and do not hunt/chase for emptying customer pockets but genuinely help customer. After 2 months, first time i left with happy and smiley face while leaving car mechanic shop.John is very respectful, kind and polite.

Ra
Review №38

Needed a tire checked, they took me right in, looked at the tire, evaluated the issue, found there was really no issue, checked the tire over, filled it, found it was just leakage from little use, (spare tire, full spare hardly used) fixed it, filled it, charged me nothing .... Xavier the manager very helpful, professional and will be getting my business again and again thanks to his work.... Highly recommend this location for any services needed and will be using in the future I guarantee.

Rh
Review №39

Great people that under stand your problem and will fix repair your auto right. They have only the best of the elite mechanics working on your car.

Vi
Review №40

Stopped in today to get a tire patched. Customer service was excellent and I was in and out of the shop in 20 mins. Excellent experience and Ill definitely be back here for any future repairs, thanks guys!

Je
Review №41

John the manager is great and really takes care of his customers!

Da
Review №42

Excellent service. I hadA flat tire due to nail called and they were very friendly said bring it in. Very profesional and courteous. I trusted their work. Also on Pace route if need to get along Milwaukee Ave if have longer repairs.

Zo
Review №43

John is # 1. Jesus is # 1. Dream Team John & Jesus. Team JJ Can Fix All Cars & Trucks!!! Best of the Best Manager & ASE Master Tech. One stop service center!!! Recommend To All My Friends !!!!

Pe
Review №44

I called the guys at car-x because I had flat tire, omw to work. The guys told me to come in that they could fix it for me. They were fast, very helpful and friendly.

Br
Review №45

My car incurred a flat tire due to a nail puncture. I was able to remove the tire and attach my spare in the late morning. I was able to drop the tire off a few hours prior to noon--and the plug was fixed and ready. Not only did the staff deliver on their promises, but the value of receiving the patched tire--and having installed at an amazing price was a huge relief. Its also clear that the staff has great rapport with each other and the customers. Highly recommend

Jo
Review №46

Wonderful techs! They got me in quickly and fixed my car at a reasonable cost. Also fixed a couple other things that I thought would require another visit! Kudos!

AL
Review №47

Highly recommend ! The manager John explained and answered all questions about the service of my car . Mechanic Jesus very fast and professional.

Is
Review №48

I had great service Jon c was able to help with all of my concerns and did a great job at explaining everything

El
Review №49

Best service in town, Jon was really helpful and got the job done. Definitely coming back

Jo
Review №50

Just had a great experience at this shop today. Technician Jon made my day twice during the visit. Staff looked happy and behaved professionally. I will recommend this shop to my friends.

на
Review №51

Best service ive ever hadOne day just came to check a noize in my car, staff was very friendly and professional.Came back with both of my cars for repair and other. Happy to find this place!

Ro
Review №52

Customer service was great and staff were super friendly. I was taken care of really fast. Highly recommend!

Se
Review №53

Took my car in for a warning low air pressure light. They fixed the problem w my spare in the trunk, no charge. It was amazing service! Highly recommended.

Be
Review №54

Detail oriented & quick service. Highly recommended.

al
Review №55

Called for a balance and John took me in right away and helped out really fast, super cool and friendly guy. Had a few other questions and concerns that he helped me out with as well, definitely going back for good work

Jo
Review №56

These guys will treat you great! They worked with me on several of my car needs! Prices are affordable! They are very thorough and explain what’s going on very clearly!

An
Review №57

After getting Sorry we cant to couple of tires shop for two wheel exchanges, we finally hit CarX. They had a couple of cars to still be worked on. They could have easily said no but they took us in. So grateful for them!

de
Review №58

Kevin the store manager was great. Worked with me to get cheapest price possible for my repair and they had it done fast same day. I definitely will he going back to them for any repairs I may need.Thank you Kevin and CarX

Ra
Review №59

Wonderful experience from dropping off my car to picking it up! I would highly recommend this location! The best part was that I didnt feel pressured.

Il
Review №60

Have quote from dealership for $2000 to fix my car and John and Jesus fixed it for $750 total out the door, extremely happy with professional service and friendly team. thank you !

Le
Review №61

I would give them 5 stars, but they never called me to work with my extended warranty on a repair that my Kia needs, it is better to be honest with customers and say we do not work with extended warranties, until today I am still waiting for the call.👎, but the star is I will give them because they helped me with the diagnosis.

Is
Review №62

We had to take a 2006 Toyota Sienna on a long 1100 miles trip and asked Kevin the manager to have it road worthy. Kevin prepped the car back to perfect shape. Being an old car it was costly but well worth it. He explained each problem he had found and what it would take to have had it fixed. Gave us a large discount on a rack and pinion repair and was overall very knowledgeable and gracious about the repairs required. The car drove smoothly and with no issues. Thank you again Kevin and your entire team. A true professional.

c
Review №63

Hands down the best repair shop in the area. Quick. Very fair pricing. You can even bring your own parts. Mechanics do wonderful work. If youre thinking of taking your car here. Do it. You will not be disappointed!

Do
Review №64

I would HIGHLY recommend this shop to anyone out there. Doesn’t matter if the problem is small or big these guys will take care of you quickly, efficiently, and with the best customer service around in my opinion. Shoutout to Jon for helping me today you’re the man!! Will be back many more times in future.

J
Review №65

Sent my car in for maintenance before going on a long two day trip. Kevin was extremely helpful and shared everything that was going on with my car. They discovered some issues with my car and let me know what the issues were and how long it would take to fix. The car came out of the shop driving almost like new, better then when I had brought it in!This carx is professional and very helpful!

Da
Review №66

They did a really good job and were very friendly. Great group of guys.

Pi
Review №67

I am a repeat customer and every single time I am impressed with professional attitude, being always informed of the progress and finding the work being completed to my satisfaction. I have learned to trust and respect the advice of Kevin the Manager. I am pleased to have such a reliable trustworthy garage so close to home. I have recommended Car-X to all my friends and neighbors.

Ar
Review №68

Amazing experience. Guys were very professional, responsive, and quick to diagnose and fix my leaking tire.

Th
Review №69

Each time I visit Car-X Wheeling it is an enjoyable experience. I know that which ever of my vehicles I bring that they will be repaired satisfactorily to the manufacturers specifications. Enough cant be said about Kevin and his courteous, professional and understanding manner. His professional staff are top quality certified mechanics. One particular mechanic is Jesus. He is thorough and meticulous no matter what the task. I will definitely be returning there with my three vehicles when they require service

Ba
Review №70

My wife had a problem with her car and took it in to the Wheeling Car x she told me how great the service and the manager Kevin was. I needed some work done on my car so I took it to the Wheeling store to see Kevin and his staff . They looked over the car and found a number of things wrong Kevin gave me the quote I could not afford every thing at once so Kevin gave me a list of what should be done first and the order we should do things in for my safety and other peoples safety too.I have been to other shops were they want you to do the whole job or nothing. It was great to find an honest shop in the neighborhood, I started the list and will be back to finish it. All I can say to Kevin and his staff is keep up the good work and I will see you soon

br
Review №71

My car was making a high pitched squealing noise. My husband called the day of and the gentleman told him to bring it in, he’d check it out free of cost. It turned out to be a rock caught between the pad and the rotor. He took care of it! No more noise. Super amazing people doing amazing work. It’s refreshing to come across nice people. Great place. Recommend and approved. Thanks guys.

Jo
Review №72

I trust these guys so much I take other people’s cars to them! Kevin is a great guy and his team is super easy to work with! Recently they fixed my brother in laws car because he drove it without coolant... long story. I’m a big DIY guy but when it comes to my car I trust them to get the job done and do it the right way without making up car parts and hidden charges I’ve gotten at other shops.Thanks guys!

Da
Review №73

I personally did not have a good experience. I brought in my Honda 2019 Insight for its first oil change after buying the car. After driving in for about two weeks, the MPG decreased from an average of 57.3 MPG to 43. I called the dealership and told me that car x probably used the wrong viscosity or filter. I got the oil change done again at Honda and my car is driving better than ever. An oil change is quite simple. Not sure what car x did, but I will not be coming back.

Su
Review №74

It is my first time experience in US, having flat tire and repair. Believe me, it was easy and effective. Kevin was very helpful and explain me the issue and fix. Though I have to replace damage tire, but I don’t regret as Ikone what it is.Thank you Kevin and team for taking care of my car.

Lo
Review №75

Fantastic place! They are attentive and will identify what needs to be corrected and follow through as needed. This particular location is legitimate and reputable. Manager is very pleasant and professional. I highly recommend Car-X in Wheeling.

Ca
Review №76

Excellent and fair pricing. Thanks

Kr
Review №77

Very nice people friendly Takes care of my car needs

E
Review №78

Fixed up my R32 nice. Fit me in last minute and took the time to thoroughly go over exhaust and fix it. All staying within a reasonable budget. Would 100% recommend. Nice waiting room also, lots to read, TV, refreshments....

Ma
Review №79

They were super friendly and professional. Kevin is the best and made the whole proccess super easy. I felt i could trust them and would definitely go back

Ro
Review №80

I take all of my vehicles to Car X in wheeling. They are very honest and do a great job. The manager Kevin is the best. Customer service is outstanding.

ja
Review №81

This place is awesome I was having issues with my brake lights and I came in and they replaced the bulbs for free! I will definitely be coming back for any other issues my car has. Amazing customer!

th
Review №82

Friendly staff! Always helpful! Happy to be here every time!

To
Review №83

Initially brought my car in for a slow leak on one of my tires. 25 bucks seemed reasonable to me.and they did a good job its still holding air. I asked the guy at the front desk for a quote for shocks and struts for my car...he said $2100.00. I wasnt sure what the going rate for that particular job was so out of curiosity I looked up prices for the parts ..they were under $300 online. And I watched a You tube video on how to install them..looked easy to me ( I am somewhat of a backyard mechanic) so that would mean about $1800 for labor..This seemed high to me, I could be wrong though.

Ke
Review №84

These guys are awesome! Professional and honest what more can you ask from your mechanic. Highly recommend them

Ch
Review №85

Tried to call and get a quote, because I did not have immediate answers to the questions and needed to look at my notes for a second the person who answered very curtly rushed me off the phone. I will not be calling back.I understand that you may be very busy, and I understand that you need specific answers about tires, but it is not necessary to be rude because I need 20 seconds to look at what I wrote down. If your phone service is like this, what is the in person service like?Update: the regional manager personally called me to apologise for the incident and let me know it was being used as a learning opportunity. Im happy to hear the company is taking customer service seriously and that they are making attempts to learn and improve. I will consider them for future car maintenance consideration.For transparency: I was asked if I was willing to update my review, which I said no to. I did not accept any offers for compensation to change my review, I just find it meaningful that they reached out.

Ha
Review №86

I had a blow out on the freeway and they were able to get my tire replaced ASAP!! Would highly recommend!

Ni
Review №87

Great customer service from the mechanic who worked on my car to the manager who gave me a quote. Would definitely go back.Explained work to be done throughly and why it was needed.Peace of mind with the warranty they give.

Lo
Review №88

This is the BEST Car-X location. Pete and the guys took my car even as they were already closing for the day. This group of guys really knows their stuff. They checked my car from bumper to bumper, and top to bottom. They didnt even care I kept them after hours. They pointed out a couple of things that I knew I needed and i really appreciate that. This is my new shop for all of my car needs. Pete, you guys ROCK!

Gr
Review №89

Auggie was great got it done fast and good job

Pa
Review №90

You have to shop around. They charge more and they try push warranties. I would not recommend it. The work was good.

Ja
Review №91

I was able to set up an 8 a.m. appointment on January 20th . For an oil change which included a free tire rotation, I also needed a couple other things that Kevin let me know about it . They werent too expensive and I had the car up in the air it was all taken care of and Im definitely a returning customer... Thank you Kevin and your crew

Ot
Review №92

I went (5/20/2020) the staff was nice and polite. Brian and his team did an awesome job.

Ju
Review №93

Excellent service and friendly staff. Im from Milwaukee and got a flat tire on my way to Buffalo Grove. They got me in right away but didnt have my car tire size. It was ordered but thought it would take a number of hours to get. A staff member drove me to the place I needed to be. When I called for them to pick me back up a few hours later, I was pleasantly surprised to find out my car was actually ready and Kevin was just about to call me. Would definitely bring my car back for service. Wonderful!

Pe
Review №94

I walked in a few minutes before closing and the CarX team was so nice to help me with my oil issue. The people are courteous and helpful. The place is clean and professional. Highly recommended.

Sa
Review №95

AMAZING!! I brought my car in to get a quote for service after taking it to 3 other places that were quoting me several hundred dollars for a fix. When I was at Car-X they told me it was a much simpler fix of needing a screw put in. THANK YOU! I will be back for my car service needs. This is the best and most honest car service you will find in the area!

Ka
Review №96

Stole my blue nitro caps on my tires tried to over charge me by 1000$ for brakes was rude cause I chose to take my old tires said I needed all 4 tires to later find 2 of 4 were fine. NEVER GO HERE

En
Review №97

This location was extremely helpful and very knowledgeable. Definitely the only place I let touch my cars.

Da
Review №98

Thank you John for the excellent job, fast, clean and affordable!!You put a smile on my sad face today!Thank you again!

Th
Review №99

Team was great. My car was ready when promised and the manager Kevin was polite and fantastic. Love it!

Li
Review №100

We are far from home and they got us in, repaired and on the way in record time! So grateful!

Information
9 Photos
100 Comments
4.5 Rating
  • Address:548 N Milwaukee Ave, Wheeling, IL 60090, United States
  • Site:https://carx.com/chicago/548-n-milwaukee-ave/?utm_campaign=localmaps&utm_medium=Local&utm_source=google&utm_content=259&utm_term=Wheeling&y_source=1_Njg3NjQxNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 847-520-4944
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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