The store is actually very nice while maintained and there is one young lady at the front helping you check out on their self-serve check out machines.Problem is the pharmacy theyre so busy they cant even lift their head up to say hi or wait a minute or acknowledge you. Thats very frustrating.The pharmacist however was very helpful actually came out and showed me the medication over the counter that I needed. Very polite tall Asian young man.
Supposedly 24 hours CVS store, came at 1:52 AM, Saturday, waited 20 minutes in front of the store hoping that the store associate is probably using bathroom and closed the door, however no response. Couple of more people came and returned disappointed by the closed door. I guess the store is being used as a resemblance of how a 24 hours CVS would look like without giving the real experience
I called the pharmacy to inquire about the basic flu shot and she kept asking me which one. When I repeated the one for over 65 and not the COVID shots then she said they should arrive in late August. Let her know last year it was July and she yea maybe, call the 1 800 number. No attempt to provide service delivery
They really should update the pharmacy hours. They had no interest in helping me a half hour before their closing time at 10 pm. Not even apologetic about it. When someone shows up at 9:30 pm and their doctor just called in a prescription, don’t you think it would be urgent? Not to them.
Wow!!! I have been a CVS customer a long time and never had a bad experience until recently. There is an employee named Sophie Pham that is the rudest customer service representative I have ever dealt with in my life. She is the worst. Her attitude is sooo unfriendly and she goes out of her way to make it impossible to get your prescription. She is the only person there that gives me an awful time. Her english is terrible and her face just looks unpleasant. I cant believe CVS would allow someone like this to represent there company. Beware of this lady...she is mean.
This store needs to update hours. Its not no 24hrs!
WORST PHARMACY SERVICE EVER!!!!!! 45 min on hold and still waiting
Employees in Front and Pharmacy always helpful. Store is clean and seems organized. A little wait time for pharmacy, not too bad. Rarely a wait in front store.
The Best cvs employees anywhere! Especially my favorite SHIELA ! VERY NICE, GOES OUT OF HER WAY TO HELP YOU!
I live in the neighborhood and so this CVS is the most convenient for me. Each time that I go in, the pharmacy technicians are pleasant. Nice pleasantries are always exchanged. At times, I have even spoken to the Pharmacist and she has been thorough in her exchange of details relating to medications I have been prescribed. I never wait for my prescription to be filled. If I need anything specific right away, I have the Dr send my prescription so that it is ready by the time I get to this CVS. Plus, having the APP also details when prescriptions are ready ensuring that when I walk up to the counter, my medications are ready.
Not 24 hours please put sign up or change on google.
I think the young man that helped me .His name was Josh’s he was awesome in pharmacy He was courteous and follow through with what he was doing awesome job🤗
This is a very busy pharmacy. There is almost always a line to pick up prescriptions which is understandable, but they seemingly go out of there way to move slowly and there is always more people standing around in the back while 1 person services the line. Its quite frustrating if you are a regular customer here. They also dont manage the line and instead let people dive in with questions. Its extremely poor customer service. If you have an option, consider supporting a more customer friendly pharmacy.
Not 24hr pharmacy.
Good deal with coupon from website and being on mailing list.
Long wait times on the phone. WhenI am finally able to talk to a technician they make me feel rushed. They dont let me finish talking and I have been hung up on be technicians on several occasions.
Not 24 hours 😡
Not a 24hr store...
Never never go to this place . If there is 0 star I will give 0.Call last night 1 hour 17 mins for my Rx staus,no answer, this morning 15 mins, give out.If patient has emergency will pass away, who care ? call 911. They are too busy to care only one person.
The employees are always rude. If you try to use coupons they act like its coming out of their personal paycheck. The drive-up pharmacy is pretty slow but if you go in its not too bad.
TINA from the pharmacy needs to take a chill pill and treat customers with respect. I saw her arguing with coworkers and kept bringing her anger over to the customers when she “helped” them. I place the order for the medicine but when it came time to go back and pick up I sent my husband because I didn’t want to put up with her attitude again. My husband said that while he was in line Tina was yelling NEXT as if she was angry at the customer and the whole time he was hoping she wouldn’t be the one to help him. Luckily, he was help by a nice lady.
Everything is good to go here except for the pharmacy. I ended up changing to the Bright Medical Pharmacy and never looked back.
Rude employees pharmacy is not open 24 hours a day.
I will NEVER return to CVS Pharmacy Whittwood Whittier after TWICE being rudely denied prescriptions due to a scribbled dates on pain medication prescriptions. The first time was when my wife had stomach surgery and now last night after my son had tonsil surgery. This was the last straw. My son is now at the PIH ER thanks to you INCOMPETENT PEOPLE at CVS Pharmacy. I am letting everyone I know who lives near this Pharmacy to go elsewhere. How dare these people do this to my wife and son. Utterly pathetic.
Pharmacy I’be always been happy with their svc, my problem is that they decided to make their restrooms private and when u r waiting for your meds and have to wait, i do not think that’s right especially when u have a newborn and u need a baby changing station
Good Drug Store for youreveryday needs.
Too long time for prescription refill. I would recommend you go to a different place.
Clean cvs and goid customer service. During check out the computer froze and failed to accept my rewards membership.
One of Chines phamacy grandmother unkind im not gonna back again.
We cant fill your prescription, you should go to a CVS closer to your doctor
Service sucks here there drive thro
If there was a no star I would put that