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Shell
11347 Washington Blvd, Whittier, CA 90606, United States
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Shell
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Ka
Review №1

The cashier is extremely rude and unnecessarily disrespectful. I came in at 2:00pm today because I needed air in my flat tire and they were the nearest gas station. I was on my way to fix my tire but needed additional air to get there. When asked politely to turn the air on, “ he said it’s a dollar.” I advised, I came in last night and it was no problem. He then asked, “ do you pay for electricity?” I said, I’m literally on my way to fix my tire please. I was so shocked in his customer service. I reminded him “it’s California law to provide FREE air and water.” To think so many other qualified people are out there with no jobs. I know it’s only a dollar but his disrespect was enough to make me leave a first review… ever. I hope you never get stranded in an emergency but good luck. Karma

Be
Review №2

Awful service!!!!!!!!!!! The pump was not working, I could hardly understand the attendant.They charge your card for an XXXX amount and than the change “supposedly “ is returned to your bank account.These gas stations MUST HAVE their pumps working properly, they make lots of money to have them not checked!!!!!I’ll never return to this Shell Gas Station

jo
Review №3

The over night cashier is always extremely helpful an kind, I wish we could have more employees just like her :).

Ra
Review №4

CUSTOMERS BEWARE!!!!! I wish I could give 0 stars!!!Let me start off by saying this is the WORST business I have ever encountered. Shady business tactics.. stealing from customers. Let me elaborate. Charging for things not on the receipt, as well as charging for water and compressed air (which is free in the state of California via California state law!). To top it off, while going through the reviews, I noticed the owner marked a 5 Star review on his own yelp business... SHADDDDYYYYYY. How do I know this? The night your establishment tried to rip me off for free air and water you’re employee was nice enough to give up the full name of the owner. Thanks and good riddance to shady establishments.

An
Review №5

Just went here last Friday to pump gas they were out of regular so CANCELED and went elsewhere, yet still charged $75 to my card not $1 BUT SEVENTY FIVE DOLLARS! BE VERY CAREFUL USING YOUR CARDS HERE, AND OF COURSE THEY DONT HAVE A WORKING TELEPHONE TO CONTACT THEM TO SMH.

Be
Review №6

Family owned and operated. They may seem rough around the edges to some, different cultures is all it is. They are all very friendly, theyve given my kids a free .50 cent candy on a few occasions. Its not always money, money, money, its a kind gesture towards the people within the community. So even if their price is a little bit higher than the next gas station, which usually isnt the case, but if it is I still come here. Because I prefer shell gas over most others. And because the friendly staff. By the way the car wash here is about a year old, maybe a year and a half old. So all the different cleaning tools within the carwash are pretty new, and so, they work the way theyre supposed to. As opposed to places that have some of the parts looking dated or they are just broken, and end up getting a half ass wash. Good quality gas, great service.

Am
Review №7

I always fill up at this place, even though its a little higher priced. Car wash sometimes has issues, but other than that, the workers and the owner have always been nice and helpful.

Ev
Review №8

Worst Shell gas station Ive ever come to. EVERY time that Ive entered my rewards number, it NEVER shows up on my receipt and my points never used on the app. They deliberately remove the rewards before the end of the transaction.Gas Prices are never updated on the signs, or each sign display has different prices.The carwash is seriously over priced, they have their own prices written over the standard priced shell wash sign. Its such a bummer that this is the nearest Shell to me.

Mi
Review №9

Poor communication skills, confusing prices of wash/gas deals, staff look bored. I pumped gas in order to get a discount on my wash, but I didnt get a discount on the wash. They really need to beef up their customer service skills and clear up the pricing. In spite of all the flaws, their car wash service is the best priced one in the area. I only come here to wash my car.

Ar
Review №10

Car was is a hit and miss, sometimes it works and some times it doesnt. The worst part is they have 3 different advertised prices for fuel with car wash. I am not even sure if its legal since they dont honor the best price marked for fuel with wash.

so
Review №11

Pretty basic gas station. I did however pick up some of their cheap phone car charger. you get what you pay for.

Re
Review №12

Very bad service. The owner or manager is really rude.I needed air in my tires and they told me i had to buy gas to get air, despite the sign on the machine stating that it is free by law. Since i was in desprate need for air i bought gas and then asked them to turn it on. The machine would not turn on and after three attempts to get them to come out and help me the main guy there very frustrated and rude said that it works fine every morning so there shouldnt be a problem, and finally sent the other man to check it out. It never turned on and i was left with a flat tire.

Al
Review №13

My friend needed gas so we stopped here because its a Shell station. The price on the sign said $2.85 per gallon but he was charged $3.05. I took a picture of their prices. One sign had their regular gas at $1.15 per gallon. The outside looked filthy. There was a bunch of trash on the outside in the front of the store. Never, ever going to stop here again.

Ch
Review №14

I like this place, friendly staff and decent prices.

El
Review №15

Great service and good people and cheap prices

Mi
Review №16

Open 24 hours. Price per gallon varies depending on if your purchasing with cash compared to credit/debit. Cash price is slightly lower. Car wash available at this location.

D
Review №17

They try to charge for air and water and this is illegal.

Am
Review №18

I came here with my friend at 1:00pm on July 3rd 2018. The cashier was a male and so rude. He made us wait to get gas for about 15 mins. Then when we went inside to pay for gas he gave us over 5$ in change. His attitude was so unnecessary. Especially since we weren’t even making a big deal when he took so long. I wouldn’t even give this one star.

Al
Review №19

Really bad serving. Attendant on the phone while charging, dont even pay attention to what I was telling him.

He
Review №20

Terrible cashier. Short and impatient with customers. No restrooms. First shell Ive found with no restrooms available.

Mi
Review №21

Got coffee it was ice cold, went to throw away and was told no, pour it back in the coffee pot, to make it worse it was from my personal coffee cup

EL
Review №22

The person at the counter is always rude,they dont let you use the air compresor unless you put gas, most places around here would, the place looks getto

Jo
Review №23

Misleading gas price sign. Price based on car wash purchase. Had already put my credit card in the pump, the owner / operator shrugged when I complained. Way overcharged me for water...caveat emptor

Ma
Review №24

Kind of a dirty place, the attendants inside couldnt care less.I stay away accept to use my works shell card. If there were another shell closer i would go there.

Ke
Review №25

Diesel price listed as $3.10, but was actually $3.89, not including the 0.99¢ tax.

Mi
Review №26

Its a Shell gas station. No public restroom.

Mo
Review №27

Good attitude from employees

Jo
Review №28

Mediocre service the person at the cash register was unpleasant and the gas station is very tight in space

fa
Review №29

The service is slow, cashier during the day always seems to be confused.

Va
Review №30

Never go here . The guy put my $ on the wrong pump his fault not mine so someone else got my gas and when I told him he said and I quote you have to get your $ from that guy not me . Go ask him he got your gas ...😳😡. ... Really .

Ti
Review №31

It was alright. They close early

Er
Review №32

Good service

Du
Review №33

Cool

Mi
Review №34

To pricey

Ra
Review №35

Does the job

Xa
Review №36

Cool

El
Review №37

The service at this gas station is very efficient. Almost no queues are waiting for each visit.

Ja
Review №38

Owner friendly and cheap gas station in the vicinity

Ma
Review №39

Because the price does not respect you What it says on the price list I put gasoline of the next regular said that if you pay with a card costs $ 3.35 and the gas pump said $ 3.45 I said so charged and only returned $ 1.20 I charged $ 40 of my card and supposedly credited it to me and I checked my Banco del Banco account and nothing was credited. I know that you do not pay much $ 2.00 but little by little you steal from everyone who does not pay attention. Check that and see, I did not want to put gasoline with them anymore, I think Indus are the owners because it is one of the India that took care of me.

Sa
Review №40

Cheap cigg

Information
2 Photos
40 Comments
3.3 Rating
  • Address:11347 Washington Blvd, Whittier, CA 90606, United States
  • Site:https://find.shell.com/us/fuel/10008440-11347-washington-blvd
  • Phone:+1 562-695-6282
Categories
  • Convenience store
  • ATM
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Ethanol-free gas:Yes
  • Full service gas:Yes
Amenities
  • Restroom:Yes
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