They are getting a better selection of ammunition. The prices are still pretty high but not totally unreasonable. Usually check out is swift and organized but not today. Still a good experience overall.
Took pair of shoes to front, they were marked 38$ they rang up 129$. I asked them to go check price on item and manager said they ring up 129$ that is the price. I told her display said 38$ the only difference was color of display shoe: both were gray just different color on bottoms and shoe strings. She said that can make a difference, same style. I spent alot of time looking for product to be basically shooed away with no regards to customer service. I left with no shoes not because of product or price but because of managements disregard to even confirm the price marked on display.
When the man stocking the shelves tells you its in the back corner and points across the store, he aint lying! Went in to purchase a special type of dog ball which apparently isnt sold anywhere else. After doing a quick skim of the isles up front which had assorted balls, I asked the first worker I saw. He pointed me in the correct direction and I set off. I seriously thought there cant be many more isles, Im almost to the corner. The very last isle in the corner as the man said is where to find the dog balls, past the camping stuff almost into the bathrooms! He knew his stuff. In the future I will be back to purchase more dog balls, some stretch bands and such simply because I felt the employee really knew the store.
Clean and organized. Found everything I needed
Went to buy granddaughters clothes for vacation and found all she wanted in this 1 store. Prices were rite to. Love academy.
Very disappointed in the state of the shoe section. I walked in, and four employees were standing around talking and not offering any help. You’d think with the amount of staff, the shoe section would be clean and organized, but it wasn’t. I couldn’t find my size or the type of shoe I wanted because they were so UNORGANIZED. It was frustrating having to rummage through every pair to try and see what I needed. When asking staff for help, he acted like he didn’t want to help at all. Left with nothing because I wasted half a hour searching.
Lots of great deals and the store was clean and well organized. Clerks were busy reorganizing the shoes from people tossing them here and there. But, found what we needed and were very pleased
My favorite store ever good quality I love the greet at the door and customer service is great.
I enjoy window shopping in Academy and get my walking shoes there. Didnt find what I wanted but enjoy looking.
Helpful staff. If they dont have it. They will oder it for you.
A great place to buy your shoes or any anything for sports or gun even
Its a nice place to shop associates were all standing around gossiping together not to interested in helping their customers or more interested in playing on their phones and staying in small groups we had to holler at one that we needed assistance the youngest and newest one came over other than that though pretty nice place to go shopping for shoes fishing poles
Great service, not too crowded, easy to find what im looking for
I always find what I need. They actually have plus sized active wear. Any time Ive been in there they are very courteous.
It was easy to find what I wanted & there were friendly sales people. Good selection.
Nice comfortable store to browse in and everything a family could need and the employees are super friendly and prices are nice and sales out of sight.😃👍
Great place to shop. Purchased a firearm and the staff were very helpful. Everyone made the task seem less difficult. Will purchase there many more times.
Academy is a unique store for active people with great Brands, selections and reasonable prices! Employees are very helpful! Fun store to just go into and brows!
Well, be prepared to spend way to much time trying to find your size in shoes. Everything is really unorganized in the shoe dept.
Always has good selection of guns and hunting gear
Had trouble finding what I wanted. Needed help an could find your people
Store has items I need at times. Will not price match. So its a ok store.
Quality work, quality carpet and just too far out to put our flooring down this time.
Kind of generic, but seemed ok for general sporting goods.
Cold air conditioning and dog friendly.
They had everything we needed today. Lines at checkouts were fast.
Well stocked with supplies but very little help from sales personnel on the floor when ask questions.
Great place for the things you need, pretty pricey though.
Wow!!! It was so nice to have an old fashion shopping experience with smiling faces and NO mask.
Really didnt have a big selection on any guns and had absolutely no ammunition in dire need in stock
Always clean and well stocked.
What a store they have everything for every sport .Reasonable prices . And friendly employees very knowledgeable . Also very clean .
They have the greatest selection for tennis shoes or any other foot where you might need.
2 different size shoes in box and the associate couldnt find the right shoe and I went back and found it in 10 seconds
People here is always very helpful
Great store with great products
Shoe area by the benches had a lot of trash. We were looking at the sunglasses case and would have liked to purchase a pair however we couldnt get help.The cashier charged us for 3 pairs of shoes when we only bought 2 pair, when I questioned the total price she just said its expensive, we had to go directly to customer service and show the lady our items and the receipt to get it corrected.Overall, not a great experience. Shop online and save yourself the aggravation.
Great deals to be found right now. Friendly people but the alarm kept going off.
Great selection and helpful staff...
I have always liked to shop at Academy.The store is always clean and neat.Usually if you are looking for a specific something they have it or can get it.I usually shop for guns, knives, and survival gear, my only complaint is I wish there were more staff back in that department, that is why the four star rating.Because it was just before Christmas and all of this Covid mess there were really long lines but the service was very quick, friendly, and professional.Thank You Academy for all that you do for your customers!
It was pleasant, and the prices were reasonable.
A little overpriced here. For some reason the last couple times Ive been in to buy shoes they dont have their match or theyre not in the right spot. Very unorganized with their shoes
Place was clean and stocked. Employees were active and engaging.
Nice clean store. Great customer service!
Worst experience trying to find my size (or the style) in athletic shoes. Everything jumbled up. Impossible to find anything.
Taylor was so friendly and helpful today when I came to the gun bar with a question. My issue ended up being easy but he was so patient showing me how to use the quick loader.
Just stayed in the truck while my grandson went in to purchase something.
Braxton (Gun Bar Associate) was amazing throughout my whole transaction! From the time I approached the gun bar he greeted me with a warm welcome and he provided excellent service all the way to the register. He is a very knowledgeable and professional employee for Academy. I will be back!
Friendly and helpful staff.
Had just what I werent looking for!
John Drapaniotis in the fire arms department went over and beyond to help my wife and i with a transfer of a fire arm to Lawton. We looked all over the state of Oklahoma to find the gun and couldnt find it. We went to Wichita Falls and John was very helpful soof yiu need help with a purchase of a fire arm go see John.
Love it cashiers was very nice
I had bought a riffle and they were so nice and helpful... I will definitely be back to shop for other items like clothes and shoes
Recieved tremendous help today by Taylor. He showed me how to dissemble something I had bought there for cleaning. The owners manual was had skipped a couple steps and was useless. It took him about 30 seconds to show me how to do. Ive always received that level of service from Academy. Thanks.
Informative and I found a grilling pan... I went to 3 other stores and never found a worthy grill/ griddle pan
Great service!
Addison is great! She went above and beyond to help me find some team logos that I needed for work. Thanks Again!!!!
Need the newest versions of shoes sketchers size 10.5
Bought two guns tonight, Dillon, Graham, Erin, David, Darren were all super helpful. The gun counter was a circus, which has been probably been the norm the last week or so. Even with some very difficult, very impatient customers they were all calm, cool, and remained courteous and professional. Always love shopping at my Wichita Falls Academy, but the Gun desk is always 5 star service. Will definitely be back in soon!
Workers real nice and prices not to bad
Needed to return some Christmas gifts staff was very helpful and willing to help!
Always great experience when I shop here
Never a disappointing experience! This store has something for everyone! Shoes, blankets, clothing, spices, guns, heaters, grilling, and lots of one of a kind gifts!
Store was clean and very neat, we found everything we needed and service was great. Employees followed covid guidelines which we liked.
Good selection, but no workers around to help.
Its academys lmao my weak spot for great workout supps, equipment, clothing etc. Great customer service always.
Nice clean, friendly atmosphere
Very helpful staff. Brother bought his first store bought gun. Manager was happy to show him many of guns in his price range. And help explain few differences. Was a great experience for him.
Would be a good place to put a sporting good store. Shelves are empty. Shoe dept mgr doesnt know how to order sizes. They think all men wear a 8 slim. This is why so many people are ordering on line.
Nice clean environment friendly staff
Academy has every thing for youre outdoor needs from sports to clothing and ever boat execories if youre looking for anything outdoors then I recommend going to academy
Long lines and the cashier never said a word. Then I had to load my own inversion table while the lot attendant was outside on his phone.
Great sales on Nike
Change your parking lot layout! Straight in parking at high to-med/volume is antiquated and highly prone to accidents. Minimizing shopping here until angled parkinv is created. Its easy, overnight engineering.
Never have the right sizes, out of so many things....are they going out of business???
A big shout-out to Michael C for his professionalism and earnest, hard work in assisting me via long-distance; in my shopping for the right bicycle which I am getting for a good friend of mine there in good ol Wichita Falls, Tx.
Great shoe prices. Miss the ammo section.
Good prices on most items, reasonable selection. Occasionally found the great deal on sports equipment.
The staff are friendly. As with most places, currently they seem to be out of most ammo. Prices are reasonable but scan before going to the register the shelf was $5.00 lower than the register price on a box of ammo.
Nice and clean always good deals
If you are wanting a good time outside, go to the Academy store. They got many things to keep your day fun, and to get you in shape. I got many things there, and everything I wanted are there. I highly recommend this store.
The staff is very friendly and helpful. I buy most of my golf clothing and apparel here. Whatever sport item you may need... you will find it at Academy.
Looks like they are about to go out of business like right before they tell there people you know.
Nice store but selection is limited and prices are very high
Friendly advise
Unbelievable customer service !! I received help with an item that had missing parts. Christian and Robert are amazing !!
LOVE this store. Workout clothes, sporting goods, outdoor games, kayaks, guns, ammo, hunting gear, above ground pools....basically your go to for anything outdoor fun. LIVE YOUR LIFE OUTSIDE, visit this store!Update! We ended up shopping for a new gun and came to Academy. The gentleman behind the counter was named Wesley and I cannot express how much knowledge this man has when it comes to guns. I have never felt like there was a more competent person behind the counter trying to advise me when it came to a product. Thank you Wesley for all of the things that you talk to me about regarding H&K as well as the 1911s.
Good selection but the customer service from the people in the departments was awful. I felt invisible
The Lawton location seems like they have more items but this is bigger
Was ok
Awesome place
Lots of things. Decent prices. The employees dont try to duck and hide either.
The store is always clean and the staff is great!
Love going there. Always have what we are looking for at the best prices.
Clean store, helpful workers, quick cashiers unlike other places. Will be back!
The people are great.We went shopping for some fishing gear and there was a handicapped person on the floor in a wheelchair who not only knew the products but knew everything about what wasnt in stock and so did everybody else,believe me we ask alot of questions.My buddy and l are both Veterans and were pleased that one employee thanked us for our service.The place is loaded and we enjoyed taking our time browsing. Truly enjoyed the fun.