Great selection and very affordable prices. The staff are very kind and helpful. Looking forward to the next shopping opportunity!

This store🏪 just like the rest of the mall is dying💀⚰️🥀. Everything is disorganized. Mich easier to deal with them online. The store looks like someone vandalized 👩‍🎨👨‍🎨it lol I almost forgot to mention the overtly obvious man (hes the one with a mohawk and Bluetooth in his ear) following people around, for what I can only imagine is a terrible asset protection plain clothes officer. He is actually intrusive, intimating and quite frankly he is creepy following women through the intimate section and with out a care in the world staring at them very predatory manner.

Had a online purchase some items didnt fit. Was able to do my return in store. Jaylee my customer service rep was Awesome ❤💜💛

Afton at the salon is awesome. Hair ALWAYS looks beautiful. Highly recommend her.

Photo studio does a terrible job on professional headshots. The pricing is exorbitant for what you receive. I have paid the same amount for a full sitting with a professional photographer, receiving digitally retouched photos. I do not recommend.

Ive always been a fan of this store, service is always friendly and helpful!

The Salon at JC Penneys is awesome and so professional! The manager Suzanna is the best!!!

Typical store. Staff very friendly

Order jewelry online to pickup at store, almost two months and my order never arrived. Went to the store to ask for my order or my money back, the jewelry associate was nice and helpful but he couldnt find my order so the manager was called. The manager immediately assumed the jewelry had been send to my house, she rudely yelled that the jewelry was in fact send to my house and there was no reason for me to be asking for it.I assure her several times that I never got the jewelry, so she told the associate to call the place where the jewelry was coming from just so they assure me that the jewelry was send to my house, however they said the jewelry was send to the store and an associate had signed for it. Long story short, I walked out with my jewelry.

Always good service and helpful staff.

Well, I always get disappointed in JCPenny because their sales are not really sales at all. The sale signs blast 50% OFF and then in small print when you buy one, get the second 50% off. Ugh

JC Penneys had my shirt in correct size and got them half off also 2 shirts size of 4XLT awesome

Nice experience here, can find some bargains here . Decently stockedSlow here

JC Penneys WAS BETTER THAN EXTROIDINARY. I LOVE THE STORE AND WILL BE GOING BACK FOR LOTS OF STUFF. THE JEWELRY I GOT MY BABY WAS ABSOLUTELY AMAZING. I GOT HER MATCHING OPAL NECKLACE AND RING. WE HAVE NEVER BEEN HAPPIER.

It was great love that place

The cashier was extremely helpful.

Drive by. I have never been inside this mall.

Always nice and clean very organized and they have good deals and good coupons

This isn’t a review for the store it’s for online ordering. Ordered 4 items. Received one fairly soon. One was cancelled after about a week. Two still say they are to be shipped July 30 which was even several days after I placed the order. It’s now August 1 and it still has a ship date of July 30. I called and they can’t give me a ship date. And these stores all wonder why we order so much from Amazon!!

Found great sales. Like amazing sales! Saved $100 today. Ill be back.

Got some good deals here for all ages!

Always a great store to shop in. Good deals

Staff was very pleasant and helpful.

Ann & Katherine have both assisted me before yet today I had pleasure of working with Donna in jewelry & Ill be even more pleased with my earrings once they get screw back

This store is understaffed, for a well known, name brand outlet. If you cant afford Polo, then St. Johns Bay is a good alternative for the price as well as Roundtree and York.

You can find great clearance prices here🙌 plus most of the time you can get a lot of help from staff👍 and they have a salon🥳🥳and Sephora 💄 inside the store itself 👠👠

Love the open spaces for my wheelchair!

A supervisor had to assist us with an online order she took the time to assist with all our needs and was very attentive

I love this JCPenney!

Ordered on line and paid then when I got there hour l as was canceled drove wasted

Suzanna at the salon inside pennys rocks

Excellent service from Kailee Crocker

Had some good deals, friendly staff.

Sad to see the fall of a once proud retail giant

Nice employees and good prices.

Donna in the jewelry area was very nice.

The portrait center is great as always!

Couldnt find any associate for help, then me and another customer couldnt find anyone to check us out, terrible customer service from the smart mouthed gal that we finally found to check us out..I wont go back!!

Our local JCPenney is in the mall. Not a lot going on there these days. Selections aren’t very good.

Great clothes

Wonderful discounts on school uniforms, got every thing for half of what I would pay regular prices. Love that. Very sweet helpful people!

Was not happy shelfs and racks were only about 30% stocked was like being in a place going out of.business.

SCORE! Bought a lightweight quilt and got an extra 35% off

Found exactly what I wanted at a bargain! Absolutely amazing.But the check out station is very weird. Im sure it works for the most part but when I was there the line was NOT obvious. Everyone just piled around the checkout.

Its a regular jc Penney. Honestly, they could add more career clothes to the juniors section. I always get decent service here, though. Like any woman, I like shoes. The young lady in the shoe section is so sweet and helpful! Ironically, her name is Penny! I try to shop with her once a month.

I wish I would have gotten the name of the elder cashier lady working in the clothing department.What great service.Informed me on how to sign up and get more discounts. She was very pleasant, patient, and professional.

I really like our local JCPenneys. To me they always have a great selection of items. They have recently added furniture and household items such as refrigerators, washing machines and dryers. I always have good customer service. I order something online and have to return it they are wonderful about making sure the order gets returned and returned correctly. I always find something I like it our Penneys! Its not too crowded and they keep it clean.

Great store. Great service. Great prices! I love clearance rack shopping and its amazing at JCPenney

Went in looking for a dress for my husbands Christmas party. Found a dress regularly priced $100, on sale for $19.99, was able to use a 15% off coupon, and pay a little over $18.

We went to the salon. The ladies in the shop were wonderful. So friendly and very personable. Ill definitely be going back.

Great place to buy clothes. Place always has sales and coupons. Take advantage of their credit card here too. Awesome place!

I have had a hard time finding uniform shirts for my daughter. So, I went into jc Pennys as a last resort. I was very pleased with the price and found the size I needed

Not as impressive as it used to be. The womens department barely exists and the clothes arent anything special.

My daughter loves the salon inside here and it is where she gets all her hair done at and she always sees the same woman I wish I could remember her name now but it slipped my mind..but thank you

Good luck on trying to find someone to help you in any department. Except in the jewelry department. The store and the restrooms are always clean. They have good sales every once in awhile.

Selection isn’t bad at all. They make sure that all the customers can get the sales or discount price even without paper coupon.Their Big&Tall selection is good.

Absolutely delightful

I love J.C. Pennys the store is always clean, well stocked, lots of sales. The employees are fabulous and helpful.

Always has a good selection of clothes, a little pricey, but quality is great.

I had an amazing experience at Sephora in finding the right shade of matte foundation and brand that blended the best for my olive and red skin tones. Thank you, Taleigh for your assistance and for being patient in finding the best product for me. You gave me a great experience!!

I love JCPenney....but I prefer to shop online. This store is lovely but the purpose of this visit was for menswear and the associate was very old. Its great to see them hiring elderly people but I need a eye for young fashion and that was not happening. I was able to accumulate plenty of clothes that I needed with my son. Some slacks fit different so ensure you try on every piece you buy. I thought it was extremely overpriced and could have saved alot of money going to Ross. I will shop here again, but not for mens dress clothes.

Nice selection of boots

Love the styles in clothing and clearance prices. And friendly staff.

Great friendly staff. Need to stop asking if I want to apply for their credit card. Great prices and sales.

Needed 2 pair of 511 Levis 28x30,they were out of that size, so they ordered them and had them sent to me,very helpful

AC is nice plus good selections of men jeans as well as ladies. All around great place to shop.

Gooooood People 😁 To do Business With 😃

The cashier was so nice. I just dont understand why if a box of shoes say 36 dollars why she couldnt change price, that is why I got them in the first place. She said nikes shoes you cant change. Why???

Nice selection of products, ultimately didnt purchase anything but the assistant tried to find what I needed.

One of the better places to shop in the mall, but that’s not saying much.

They have great quality items and theres always one near you!

Great! Got a very nice Levis trucker jacket!

Nice selection of items in store. I always receive compliments on my JCP jewelry. Extended sizes are available online, and you can order from JCP website and pick up at the store.

JC Penny actually does NOT sell maternity clothes here. After we asked a few staff and searched the whole store we asked customer service and they said they they dont sell maternity clothes here but their website might.

I visited the hair salon and had a cut and color by Kyleigh. She does a wonderful job.

Watch for sales, use rewards. Have patience. There is at times a wait at the register. They do have good sale prices!

Phillip in appliances is awesome! If you need anything go see him. He goes above and beyond to make sure everything is as it needs to be. Cant wait to try out my new dishwasher!

Salon is great. fantastic stylists.

Found what I was looking for and personnel were very nice and helpful.

PC PENNY is a great place to shop. I spent a lot of money there in my life. They have alot of things to offer for everyone.

Had to give a star to post review..this place is terrible the customer service stinks and the people at the check out have no idea what they are doing. I wouldnt tell my worst enemy to go into this store. I know ill never be back.

Friendly service

Went to their Black Friday event, I work retail too many years to count so I was expecting some hiccups. Little upset though got to the register with my items, we had 2 pairs of men’s Nike sweat bottoms signs are saying all over Nike racks “50% off Nike excluding their deal items” not really sure how it was frased. Anyway point was they are $50 regular price so I should be paying $25, asked the cashier about it and I told her what the signs are saying. Her response “Sorry can’t help you out, you want me to take them off?” We took them off, I understand signs can be wrong but training is the issue sorry guys had to give a low star score. Hope all goals were meet otherwise have a great holiday sales season.

Great store. Love the salon sandra is the best! Portrait studio is great with friendly staff

Nice poeple always helpful 😍🤗

I was very disappointed! Only bits and pieces in the shower curtain section! Are they going out of business?

Very helpful, I even carried out my heavy dishes I appreciate it very much

Love the sales all the time!

Decent service good store!

Still have good quality, fair priced clothes and accessories.

Good deals, nice cashier

Customer service was very good.

Used to be a wonderful place spent lots of money there its more like a mortuary now

Had to wait so long in one line I went to another line. The cashier didnt know how to use my gift card and was charging me for my shirt. Need better training.

Got a stunning evening gown for our daughter there. Its for an event in South Africa

Good sales in many departments. Excellent customer service!

Wish they carried bigger sizes in the Big and Tall department. Other than that, they are a good place to shop

Soon department store feel and smell of the old days Pennys bathrooms spotless easy to find, want to go back and spend a day there shopping.

I always enjoy shopping at jcpenney they ha e good deals

Had a great sale today.