I used to buy my feeder crickets from PetSmart and always had them die pretty quickly, despite giving the crickets the good Flukers orange cubes and Flukers water gel.We tried Pet World when PetSmart was out of feeders awhile back, due to their entire shipment arriving dead! And this is what weve been feeding our gecko?Pet Worlds prices are better, and I didnt lose any - definitely will keep coming here!

I bought a dove for my daughters birthday on Saturday. They are 1 for 40 or 2 for 60. It is now Monday and the bird is not doing good alone. She’s shaking, throwing herself against the cage and has not Made a sound. I called the pet shop to see if I could still get the 2nd bird for the 2 for 60 and the guy said no even though the bird is obviously in distress from being alone. I then asked what the warranty was on their animals/birds and he said there is none. What a joke. Don’t buy any animals from this place. Their customer service sucks. By the way It’s only been 2 days since I bought the bird. I spent over $100.00 in that store. Never again.

I grew up going to this place, used to be amazing back in the day. The quality has definitely gone down hill. I think the only intresting part to me still is the fish area, that place has always been decent every time Ive gone. The rodents are kept together in small cages, constantly breeding, as well as birds, and the ferret cage is nasty most of the time. Not to mention, the other day, they had housed rabbits and Guinea pigs together. Im a huge animal lover and this place used to be amazing, but the staff and lack of wanting to take care of the store is disappointing.

This place smells so bad! I had to cover my nose with my shirt because the ammonia was so strong.

What a great place to go for healthy fish. Lots of good choices and very knowledgeable and enthusiastic staff. Very pleased with the whole experience. Thanks guys!

Staff is very helpful and knowledgeable. The inside is much better than it looks. Definitely worth the trip. If you are interested in getting a new pet, I would definitely start here since the staff is able to help you learn what all is necessary for your new pets care as well as which pet would be the best fit for you and your family. Theyre fish area and reptile room are amazing!

Very knowledgeable staff. Friendly as well.

I have 3 teenage boys with autism. They let my boys touch and hold animals. I really appreciate the staff taking time to answer their questions. Great selection of fish.

Every time I have visited this pet store the reptile area smells horridly of ammonia. I feel so sorry for the reptiles. They are not kept correctly. Not the best store to attend for your pets needs.

Went to pet world to get my stepson a bird. Most (if not all) small animals were absolutely infested with mites. A bird in one cage was dead because they had moved it and forgot about it so it ultimately starved to death. I bent down to pet one of the guinea pigs and i could tell just by touching it that it was very sick. The guinea pig barely moved when i touched it. I called animal welfare and apparently they have had issues with this store before. Inhumane, unethical, and downright disgusting. Do not buy your pets here, you are risking your fur babies at home. Horrible.

We go there every few weeks to get live mice/rats for our pet snakes to eat. Its pretty cool to look around in it.

They had a great selection, but be prepared for a terrible smell. A lot of their fish tanks need work and properly takin care of.

Our family loves coming here! We especially like getting assisted by Mark. Hes awesome!!

Very helpful and they know what they are talking about. They have helped me with my fish tank a lot. Their fish are healthy and make sure you get the best fish possible. Their prices are also very reasonable.

These guys are fantastic with fish, but please consider going elsewhere for anything reptile related, (directly to a breeder, or somewhere that specializes in reptiles like Tails & Scales.) Several visits and discussions with employees, getting mites from this shop, suspect husbandry advice, and one fiasco with them selling me a snake that they weren’t supposed to has convinced me that these folks aren’t entirely sure of what they’re doing when it comes to snakes, or that they care more about selling them as quickly as possible vs selling people healthy animals with the proper equipment to care for them with.That being said, this is a fantastic place to get healthy fish, quality equipment, and helpful advice from… as long as it’s fish and just fish. It is my #1 recommendation for fish-shopping, but not much better than some big-box store like Petco to get reptiles from. Just do your research and go to a breeder (Or like I said, T&S).

We went to buy fish. The smell inside is so strong! We tried to tough it out to see the fish, but couldnt handle it and left. So sad because this place used to be awesome.

Weve gotten 3 amazing rats from here, all of the animals are nice and never sick handled daily and employees are nice

The fish guy was great and helpful but the checkout guy was more interested in flirting with the girls there than helping people. I like the store and they have a great selection but the checkout guy isnt up to par wish I could give it a 5 star but i just cant.

Got a ferret here her name is Maddie she is doing very good she is very hyper and tomorrow shes going to have a playdate shes very healthy and she loves playing I totally recommend buying a ferret here but please do by a bigger cage from online like The feisty ferret cage or any cage that is really big because the cages that they have here are really tiny and I just dont like them but she lives in a pretty good sized cage

Incredible pet Aquatic and Reptile store.

This store was very nasty; there was a strong smell of urine, the carpet is dirty, and the animal holdings are very dirty and unsanitary. The ferret enclosure had large amounts of poop and they looked very lethargic. There was also alot of flys and gnats around rhe animal enclosures. The ferret enclosure also had wood pellet bedding which unsafe for ferrets and can lead to lung infections.The staff had very poor customer service and when asked about paperwork on the ferrets, answered in a very unprofessional manner and said they dont have any. The female working seemed more consumed with playing with a snake than to help customers.The parakeets where cage in an unhealthy manner, and too many for the size of the cage. The date of my visit was on 7 December 2019 and will be the only visit.

Got a ferret from here supper cute but loves to bite. Very friendly and helpful answered all our questions great pet shop with a decent variety

Don’t buy plants here unless you want a snail infested tank.

Great store. Manager beyond knowledgeable

I like this place the back has seen better days but they are getting better every time I go by

Nice store but it smells really bad.

Great selection of stuff for my tortoise

Excellent customer service! Very knowledgeable and helpful!!

I absolutely love this place and Ive gotten 99.9% of my fish here, has brands like Fritz Aquatics I cant seem to find other places, staff is very friendly!

Maybe due to the pandemic, the demand is bigger than the supply, because a lot was missing on the shelf. I was impressed at how many fish they had in the back area. I will agree with some other reviews, in pointing out the place seemed chaotic and dirty. The guy who answered my questions seemed very knowledgeable about fish, which was very great. He made a backhanded remark, so that is the reason I went didn’t give a 4 star rating. I didn’t focus on the other animals they sold to validate their living conditions, but definitely was impressed by their angelfish!

This store is in horrific conditions. For starters, I haven’t been there in years and decided to pop in and look for freshwater plants for my tank. I found a piece of nice driftwood and decided to buy some ghost shrimp as well to add to my tank. The girl DROPS the shrimp I bought on the floor and had to get more. I understand accidents happen, but it was very cringe worthy. I like to admire tanks when I see them, and the tanks looked like they hadn’t been cleaned in months. I most certainly was not going to add their algae filled plants to my tank. I also saw a “hardly alive” red betta that was literally on his last fin. The animal cages towards the front looked liked they hadn’t had a proper wipe down or a decent cleaning in ages and THEN the front counter, computers had an inch of dust on it. Whoever manages this places really needs to teach the importance of proper animal care. I am horrified and truly disappointed with these conditions, I will buy elsewhere.

The kids love going there. Hard not to buy a ferret.

Considering keeping a turtle and went in looking to purchase a habitat.Based on the prices, determined I didnt want a turtle after all.Jimmy was very helpful.Explained my habitat options and sold me a toy and some treats for the turtle.His name is Shelldon.Yes, were keeping him.

Its a pet store that caters mostly to fish. They have reptile and avian pets as well. A little untidy but Ive had all good experiences there. Im there every few weeks for one thing or another.

While the staff were nice, the animals all seemed to be in poor condition. my expertise is in birds so they are what i paid the most attention to.there were nine (nine!!) budgies in one tiny cage and three doves in another cage of the same size. this is unhealthy and cruel to the creatures and absolutely unacceptable.all the birds were incredibly stressed and would freak out at slight movements. there were little bugs in many of the cages on all the animals.the selections regarding food for birds was very poor- they offered bags of seed that are the equivalent of a human living off potato chips.additionally, the tanks and cages for the animals were all far too small. i will not be coming back nor will i ever buy anything here.

They have what I need to run my reef tank. Very friendly great staff.

The people in the fish area was putting fish away they were very rude hateful the only one that was nice with the colored guy at the front checking us out

Whole store absolutely reeks of amonia concentration. Sick animals, hamsters have wet tail, fish have ich, ferrets have runny noses. Will not be returning.

Love the farrets and birds along witg there other animals.. there so amazing

This pet store has really gone downhill. Horrible customer service. The employee at the counter had a terrible attitude and zero job knowledge. I would go anywhere before setting foot in here again. The condition of the animal cages was the worst of the situation. Filthy. Im assuming the owner never sets foot in the store either because if they did they would shut down and hire all new staff if they cared about animals health even in the slightest.

I thoroughly enjoy visiting this pet store. I have bought numerous fish and all are doing well and are happy. I will be back soon for a mystery snail. Happy to support a local business.

Good customer service and large variety

Their license needs revoked. They are absolutely cruel to their animals. You shouldn’t have a pet store if you aren’t willing to properly care for the animals.You might want to buy an animal from here but that only harms animals more. Your pets will come home with illnesses, and they will continue to replace the animals you may have bought.

This store is decent, kinda dirty and unorganized. But the cashier was amazingly helpful in helping me find stuff for my snake, I believe her name started with an A? I always see her at nights. But thanks to her I will definitely be back (hopefully they’ll be more organized next time). It’s nice to find people who know what they’re talking about. And now my snake is having full sheds and is eating regularly. So grateful for her help!

The cutest Ferrets and Birds. Such a friendly environment. Nice Employees and Manager. I would recommend 100%.

This place is awesome. They have a massive fish room. And a big room full of things like tarantulas, chameleons and stuff. They have adorable ferrets and bunnies too! It looks small but its definitely not!! The staff asks the animals for permission to hold them.. How cute!! 😍

Its a wonderful store and the employees are friendly and knows what theyre talking about. This is definitely one of those looks are deceptive types of store, it looks small but the backroom has a very large, nice, and well kept aquariums of all types. Definitely visit if you have or want any sea critters

Fun place to visit. They let you play with the animals. Not a big selection of saltwater marine life anymore, but they are willing to order it for you.

Staff is friendly and knowledgeable. Huge selection of animals, rabbits, ferrets, bird, rats, hamsters, fish, reptiles & snakes. Large selection of pet food, toys etc etc. Only thing is the store smells a bit but good otherwise. I get my Betta fish here, will always but my fish from petworld!

Got some fish.

This place is horribly filthy and the animals look miserable

Normally I like this store. However the last visit we made here ( about 2 weeks ago) I was really disappointed. Not a single saltwater fish or invert for sale.. Not one. I did find some cute leopard puffers I was considering.... But after wandering around the area for 20 minutes or so Not one single offer of help did I receive. There was a girl at the front register chit chatting with a guy.....I stood there for a few minutes, hoping she would ask if I needed assistance... But I was completely ignored. Smh what a shame.

Might be because of COVID but a lot of stuff was empty. Me and my brother went to get tortoise food but there was only one huge thing for $25.

Great place to pick up just about any type of domestic house fish. The entrance has a good section of rodent, reptile, and bird items, while the entire back section is full of fish tanks.I was very happy to see that they had hedgehog food - three different times even.Well worth the visit.

Place is dirty. Two ADULT bearded dragons kept in the same smaller tank that’s not even fit for one. Another ADULT bearded dragon kept in a too small tank made for an arboreal lizard. This particular dragon looked pretty stressed. A baby was kept in a bigger tank than all of the adult bearded dragons. They only had pellets to eat for the most part when dragons need bugs/veggies every day. I’m not sure if there was a an animal in this particular tank but there was a spider inside of it (not the only time I’ve seen one in a tank there.) A ball python was kept in too small of a tank for its size with no places to hide. Not to mention scrolling through the bad reviews, the owner that has been responding to said reviews has come off disrespectful.

My favorite place! Best place to find fish and shrimps! Super helpful and patient, myBoys have a million questions and employees are always patient and answer all their questions, animals well taken care of!

Awesome place for keepers of exotic animals and fish.

Amazing service, you can interact with all the animals and the assistants are very helpful.

Really helpful staff and really good deals! I drive across the state for this place.

Animals arent kept in humane enclosures, I cant in good conscience support this business.

Small friendly store with knowledge staff will do all they can to answer your questions about your pet or situation with your pet

One of the cheaper place to get feeder mice and rats. I like this place because it has a convenient location near a taco shop. I also dont have to sign a form saying Im going to take care the snake food as if it were a family pet like other places in Wichita.

This place was is super lagit. The man that works there was very nice and knowledgeable. The cages are set up way cool. I found things at this store for my snake that I have not found other places. Their prices were pretty good too.

Some prices are too dang high. $45 for a tree branch for my chameleons. But...they always have what I need for them. They have all the food my chameleons will ever need. The people are nice and seem to know a lot about animals. Overall 4 stars. Minus a star for some of the prices.

Great selection of fish and pets 😁

First place Ive found to stock feeding mice in enough quantity that I can stock up for a couple months at a time.

When they are well staffed and well trained, this place is awesome for any pet other than cats and dogs. If you or someone you know is looking for work, please go apply! They need good help!

Salt water stuff is lacking these days but fresh water selection is decent. I wouldnt recommend buying a tank for here though cause they mark them up drastically. But I still come in to fill up my RO water jugs.

Great variety of different things for pets.

Came in to look at ferrets and small animals, couldn’t get a chance to breathe because the male worked was so far up my butt. Made it to the point where I felt like I had to be nice because I’m not a mean person at heart. Made his coworker look stupid, but I knew she knew what she was talking about considering she said she owns them and he doesn’t. And not sure if you guys read this, but if gum is not allowed please allow it for him because he has very bad breathe and body odor.

We love this place. Wide variety of supplies and critters. Good prices. Friendly and knowledge staff. Could be a tiny bit cleaner.

Excellent selection of fish and supplies. The employees are very friendly and helpful. And they know theyre business, you can ask them anything your pet needs are!

Because I couldnt give them a negative rating. The place needs shut down, and their license needs to be terminated

Customer service is lacking. My wife and I walked in and was not greeted. There were no customers at the check out- just a younger sales lady with a nasty smirk on her face. No respect for customers and my last visit there. I gave it one star only due to the hamster was adorable.

Nasty, unclean, smells bad, cluttered, too small & cramped. Smells like poop, animal cages unclean.

I normally love this store, and I love the people. They’re absolutely amazingly smart and knowledgeable, the front counter girl has a hilarious sense of jumpier that makes my bad days turn around... but I’m confused on why she’s always the only one I ever see cleaning up front. Like I’m not sure if this place turned sexist or not but I think the poor girl needs a break. I’ve never seen a store put that much cleaning on one person.And if they do normally they’re a manager not a cashier.Definitely may come back if something changes but I’m not gonna support sexists.

Just went to try to get a hedgehog only place in Wichita I could find BUT they could not sell it to me because they did not have there license to sell the exotic animal. But they where nice and let me look at them. Cant wait to buy one

Friendly and for the understaff issues they run circles to assist you. Yes you need patience but Ive been visiting for over a year and never left unhappy.

Great place to buy fish! Very good selection of both fresh and saltwater fish!

This place is nasty and needs cleaned bad!!! It smells terrible and has the animals in a terrible condition needs to be reported!!!

Bought 2 angel fish from here about 1 year ago they both are beautiful & healthy prices are very fair, the staff are knowledgeable & friendly.

The signs on their tanks suggest they have a wide variety of fish, but after months of checking back every week, nothing ever changes. Always some excuse, you just missed it Next shipment Didnt shipThe store is reasonably well kept for the amount of tanks they have. I know they can be a lot of work to keep up with. Ive seen very few dead fish compared to other places.The kids dipping fish seem fairly knowledgeable for their age, and are very helpful, and exuberant. The older staff,.. not so much.My review is not intended to trash this establishment, but to offer constructive criticism.Say what you stock, and stock what you say. Keep up with the house cleaning, it can always be better. A well educated, personable staff will keep customers coming back.

Awesome variety

Literally went all over town looking for a chinchilla. They were the only ones who had any. The guy working Jamie, was helpful and really knew his stuff. I will definitely go back for any supplies I may need in the future.

Update 10-5-2019, the owner must not be present or it has changed owners. We have never seen Pet World in this rough of condition. Numerous dead fish in several tanks, even in the large tanks. Take a look at the ferret cages, they are in desperate need of cleaning, see all of the fecal matter in the cage, never before have they been this disgusting. We were there only for about 20 minutes and had to get out. The store was not busy, maybe there is new help working and didnt realize the condition of the animal cages and aquariums?Ill check back again and see if this has become normal here. Hopefully not.sorry, Ive got to drop the rating way down, so disappointed.One of the few remaining individually owned pet stores around. I would always prefer to support this type of business vs Corporate owned businesses . The owner here has been in the business for a solid 25+ years and knows his stuff.

Every time I go into a pet world (in Wichita or Newton) I am surrounded with disappointment. They are ridiculously over priced, their animals are usually sick and dying, and the workers more often than not clueless. Skip the B.S. and find a better pet store! My suggestion is Tails and Scales in Derby. Its worth going or of your way for!

A great place for animal lovers of a different color. Aquatics and reptiles, and plenty to go with each. My favorite stop for my critters food.

Employees do not seem knowledgeable enough about the animals they are working with. Birds were very anxious and stressed and had brought to the attention of the manager about one of their baby ball pythons- It was so emaciated we thought it was dead and one of the employees picked it up and it could barely support its own head. Manager was rude about it, claims hes only been force feeding once every two weeks because it wont eat so my sister advised the manager on other ways to feed it. I will be getting my pet supplies elsewhere from now on.Manager also misunderstood my sister and thought she wanted to purchase the snake. Who as a business would even try to sell an animal so malnourished and close to death to a customer. And yes it was near death, the female employee that originally got the snake out agreed on that..

A large selection of fish, but must check out condition of fish before you buy. Have gotten fish that ended up having ick several times, and had to cycle tank. But overall its an alright place, could keep their tanks cleaner, but staff are helpful.

Very displeased

Been in here several times, its not kept clean and the manager has a very poor attitude. I went in to buy a rat once, spent some time looking. When I decided which one I wanted, I went up to ask the manager to get her out for me. He refused to go to the back of the store and open the rat cage to get the one I wanted, he instead reached under the counter and pulled one out of a cardboard box (by its tail, mind you!) and stuffed it in a CHINESE FOOD CONTAINER! Yes! A leftover box!! I didnt receive any sort of guarantee on the rat. When I got home, I realized it was a male rat! I specifically asked for a female! Will never purchase from this store again!I had to go into the store again today because my boyfriend refuses to stop giving them his money. The woman running the store at the time gave a girl permission to hold the bird at the front of the store - Chico. The bird bit the woman because she picked him up improperly and he lost balance, grabbed hold of her hand with his beak to save himself. She and the woman running the store made a big ordeal of it. The woman running the store started SHOUTING at the top of her lungs: BAD CHICO! BAD BIRDY! NO BITE! NO BITE!! slapping the cage and hollering as loudly as she could. It was extremely awkward and unprofessional.

Best store for fish that I have ever been in. They had many options and good prices. I wish I would have asked for the guys name who helped me because he was great. I live almost two hours away from this place and Im coming back here for all my aquarium needs if that says anything.

Super helpful and friendly staff as well as a nice variety of animals and supplies. Ill definitely keep coming back!Edit: my last review was 4 years ago. the quality of this shop has gone down significantly. They dont have that many reptiles to choose from, most of the tanks are empty. They never have the feeders i need for my snake. There is dust on the shelves and products. Not much product variety. The manager doesnt seem to trust his staff to answer questions and will interrupt them in front of customers. The condition of the store is just sad.

More variety of fish than anywhere in Wichita

Such a great place cant wait to get my tank going and get the fish i want. They have glow fish look forward to them

The employees are so helpful 😸

Everyone was very helpful and friendly! Had a great experience there, and left with a beautiful little beardie!

I go there for all my aquarium needs. The staff is always very knowledgeable. I had some rotten luck when I first got into the aquarium hobby but once I found Pet World Ive had great success in all my tanks. Even my oddball semi-aquatic-brackish tank has been doing great for over a year now. These guys know their stuff. I suggest them to anyone who is thinking about getting into the hobby.

Bait and switch prices since day one. You find a shelf price, go to register and he has it entered into the system at a completely different price. Of course the price is always higher, never cheaper. The fish have ick, tanks full of bacteria and algae, corals are dying. The store wreaks of urine and lets not forget the sick ferrets. One was also on its death bed a few weeks ago and likely died. Always an excuse too... I will never come back.

Knowledgeable staff. Good variety of stock. My favorite pet store in town!