Have always been happy with this company and service. Highly recommend them.
Were very happy to have this service in our home now!
Alex is wonderful to work with. So kind, polite, professional and patient with all of my questions and concerns. Thank you!
Frank was wonderful. He explained the new updated system and answered all my questions.
He came in and very politely addressed all the problems we were having and took care of everything for me. Then he checked everything on my system to make sure it was all working right. Very nice and professional young man!! Thank you!!
I have the same technician every time. He is excellent and knows what hes doing. He is always on time and sometimes calls to come earlier than the scheduled time slot.
Tech was amazing and helpful as always. I also had scheduled an appointment and earliest was in two weeks, but they came out in two days instead.
I just moved and I was expecting a new representative to arrive at my home. Needless to say I had the same rep. named Frank. He is a nice and friendly professional who takes pride in his work and does not rush to complete the job. I appreciate he takes his time and invites me to have my input. In addition, Frank cleans up his work and is happy to answer any questions before leaving and most importantly he ensures everything is working before leaving. No problems to report.
We had a wonderful experience. Frank was so helpful and easy to work with. We had Alert360 at our previous home & gladly continued service when we moved!
Great service! Prompt, courteous and they offer solutions.
Arrived hours early... thank you.. called and said last appointment was over and if I wanted them earlier. These people were wonderful.. did what was on ticket and was prompt. 4 stars was become the last people who did work forgot to hook up the siren.. that was a year and a half ago..anyway they hooked it back up. Wonderful job and courteous..
Frank was super helpful! This company is wonderful. Thank you!
Very professional and knowledgeable. The guys cleaned up before they left too. I would totally recommend this company for all your cameras and security alarm needs.
There was an installation problem with a couple of my sensors. The sensors were installed correctly the sensors were just defective. The service technician was polite and friendly. He also patiently answered more of my questions. Very satisfied with the service.
Tech was on time, professional and knowledgeable about the concern. I appreciated the speed and accuracy in solving my issue.
Frank does a great job explaining how the services work. I highly recommend Alert 360
Every person that was involved in our system (technicians and sales) installation was professional and skilled. We really, really appreciate them all taking care with health precautions. Excellent and clear explanations of everything they did and how things work. They were very careful with neatness, too. So glad they are our security company.
Excellent service by the tech today. Carlos was great to work with and resolved service issues quickly and efficiently.
On time, sharp eye to details and wore a mask. Job well done.
I love this company! You guys are awesome to work with especially Chris and Frank. Chris helped me out big time with making sure I got exactly what I needed to safely secure my home. Frank was unbelievably knowledgeable about the products and was available 24hrs to answer my last minute questions. Thank you guys so much I truly appreciate everything and if anyone is looking for an affordable and quality security system with a responsive and reliable security team, choose alert 360!
Alert 360 is a great company. I have had there system for over 10 years they are very professional and easy to work with any time I have had to call them.
Shane did a great job. Very friendly explained everything
Highly recommended they take good care of there people they respond very quick if you have a problem. Alex was awesome and very professional.. we really like our security system that we bought from them..
I’ve had Alert 360 for the past 4 years. When I moved to a new house, I wanted Alert 360 installed again. Frank was very efficient and informative. He included me on the placement decisions of the alarm features. He explained each feature to my satisfaction.I would definitely recommend Alert 360.
Staff was professional and friendly. Answered all.my questions.
The gentlemen from Alert A360 (technicians) were very attentive and focused on upgrading our system. They did a great job ensuring the work was correct.
Tech was awesome!!! So friendly! I was having a birthday party for my son while he was setting up and he adapted and fit right in! Made sure I was set up and knew how everything worked, walked me through everything step by step ! Flawless system !
The guys were very friendly and git the job done quickly! Very happy with their service!
This is a great company to have working for you. They do a great job and the tech I had was excellent.
Excellent service from technician sent out.
Excellent system & service
We had a tech issue and we were sent a technician out to fix it as it could not be corrected over the phone. Our technician Miles was on time, polite and very friendly. This is a great company.
Alex was awesome! Very kind, made me feel comfortable & very knowledgeable!
I had them for at least 5 years. They are super nice even when the alert was my fault. Understanding company. When it came down to a possible break in, they stayed on the line with me and called police. Luckily it was a false alarm but the outstanding end to the ordeal was 3 policemen complimented ALERT360. They had never had a security system company call them personally. Well-long story short- I know it’s there when I really might need it.
Alex did a good job explaining everything to us. Updated our system. Checked all the sensors. Overall was good on what we needed.
I had an excellent service call today as well as being here very timely. The tech knew just what the problem was when I described it and was able to correct it in just a few minutes. I really appreciate his knowledge and ability.
Ive had my system for only 3 days but so far it works exactly like they said it would. Very pleased so far. The installer, Frank, was very nice, funny and informative. He went over the system with me and answered all my questions. I would recommend this company to anyone.
Everything went smoothly and th technician thinks he resolved the problem
This security group is awesome! From the sales representative all the way to the technician who installed the system, they were very knowledgeable and helpful. I would highly recommend them to everyone. You really get a lot for your money and I really like that you can control it by an app on your phone. I also recommend Miles(technician) he was very patient and explained everything in great detail and answered all my questions.
Just had it installed yesterday but happy with the customer service so far. Everyone has been great and friendly!
All I needed was a simple service visit, and every time they tried to get me to sign a document entering into a three-year contract, when all I needed was a part replaced. everything about their business is structured to get you into a contract and keep you there as long as possible. The people in the Wichita office were not helpful in any way, I had to escalate to a manager at their corporate office to get any kind of service. Three weeks later the problem was finally resolved.
Needed a new camera and door contact. Showed up as promised and did great work!
Great installation and service. It was apparent that they wanted to do the best job so that I had the most optimal service. Very friendly and efficient. Answered all my questions. Even when I called or texted with questions the response was immediate. Im happy.
Very friendly, work around my wants and needs within my home. Understood that I had my crazy 4 kids running around! Great company all along do everything they can to set you with a plan that will work best with you
Frank did a wonderful job. He was very professional and made sure everything was working properly.
Our family restaurant Connies has been around for over 50 years and the service they have provided for us is awesome! All their tech guys are very patient and helpful. Highly recommend 🙌
Wichita Kansas Central Security Group is the BEST...providing me with exceptional service every time! From Chris my sales associate to Peter my installer Ive been WOWED. Chris has followed up to make sure all is going well - He found me, met my needs and then some - Peter was professional, efficient and made sure I knew how to run my system from my home and an app on my phone - very educational and he was easy to understand - Peter has followed up as well! How can you put a price on a great service team, quality panel, fast monitoring group and peace of mind!
We love our new cameras. Keith did a wonderful job. We will always recommend them.
Had issue with my system and the Tech came out and got us hooked up. He was super knowledgeable and very thorough in explaining everything!
Tech was owsom. Every time
Very personable people who are doing their very best to help their customers. Highly recommended.
Our experience with Alert 360 was great! Thomas is a great technician and was very good about explaining all the keypad options and how the system worked in addition to answering all the questions we had. He was very efficient!!!! Thanks Alert 360
I knew Alert360 by Google. There are many positive comments on Google. Therefore I chose them. They didnt make me disappointed. They are willing to send a technician to your house to fix the problem anytime. I will recommend them to my friends.
Frank Dorgia was an amazing and very knowledgeable person on his product!! I highly recommend Alert 360 to anyone in the Wichita area. Definitely, ask for Frank!!!
Great company! Our technician, Frank, went up and beyond the call of duty in installing our system. Super pleased and appreciative long time loyal client here.
Several choices of services and features. Installation and setup straight forward. Communication could be improved as promised callbacks were missed requiring a second call for updates.
Everything went great the service man was excellent
Was here when they said, courteous, and did work fast and professional.
Frank came out and went over everything in the house, added a signal booster for better performance and even programmed in my garage doors! Thanks Frank!
My technician, Alex, was incredibly knowledgeable and very polite. His expertise and patient instruction on my new system was top notch. Truly a superior representative for Alert360.
Frank, at Alert 360, was wonderful. I had a motion detector that he fixed and all the while explained and educated me on the equipment. I hope you get a “Frank” when you get your tech.
Miles was very professional and courteous, couldn’t have asked for a better experience!
Frank my technical was excellent. Explain every thing to me..
I recommended them to all my friends and family. Honest and reliable!
The service was great. Frank and Alex were Awesome!
Great service, shows great concern on all of our protection issues.
Our installer Frank was awesome! Thank you for superior service!
Excellent customer service. Caring and knowledgeable staff. Highly recommend.
Tech was pleasant and got the work done in a timely manner.
Alex answered all questions and options to think about.
Worked with Keith Kinley and Chris Lehecka. Very professional, knowledgeable and didnt waste any of my lunch hour. They can do anything within your budget. Definitely recommend them!
Frank was friendly and finished the work quickly. Very professional and patient. 👍🏾
We weren’t planning on switching our home security system to Alert 360, but after meeting with Reem I believe we will.Very polite and a helpful young man.
Your tech did a great job. And your tech. Matt did a great job today too.
The technician called ahead. He was very professional and completed the job quickly
Horrible scammers since switching companies to Alert 360. Told my elderly in-laws they had to have a free upgrade because their system would not work with Cox phone service. They installed a cell system & charged them almost $700. They never approved or signed a thing. We have the same Cox setup and never got a similar free offer or a problem. We had to get involved and Alert 360 fought back, but could not provide any evidence that the order was approved. We eventually said we would just call the State Attorney Generals office to report their predatory practices and they agreed to uninstall the equipment. The tech who uninstalled it said it was not necessary with Cox. The bill was not reversed & they harrassed my inlaws, threatening to turn it over to a collection agency. It still took many calls and a lot of our time to finally get the false bill taken off.Based on our experience, Alert 360 preys on the elderly and engages in deceptive practices. Stay away. There are theives on both sides of that alarm system.
CSG has always provided us with a good service. Customer service has been able to solve some issues that appeared after a relocation.
The Service Technicians they sent out to my house; Frank & Alex were on time & helpful.
Service was fast, Tech was super nice and got it done quick!
Prompt excellent service. Been with the company for 18 years and always been very happy with them.
Professional, quick and on time. Always a pleasure.
On time. Courteous. Professional. Worked quickly and tested system before leaving.
Chris Lehecka is an awesome salesman. He is a highly educated and kind person. He deserves a huge raise, if thats possible.
Thank you very much he was a great guy very prompt on time and did a fantastic job
Professional installation by Frank, very knowledgable and personable. Would recommend.
Just looked for the building but didnt go inside
Service tech showed up in a timely manner and fixed problem even quicker. great service !
Great experience with the installation and service. I love the interactive services and can actually be notified every time my alarm is turned on and off.
Corey was very patient and explained everything as he went. I hope this the last time we have to do this. I really want this to work.
Alex was very professional, knowledgeable, informative and efficient. Took care of the issue in short order
Very helpful and informative. Thanks Curtis
Service Techs are very knowledgeable and fast.
We were well pleased!
Darren is very knowledgeable and always does a great job.
Wonderful group of gentlemen and the work was flawless
Love the options and the pricing plus they monitor.
Very Polite and on time. Fixed our problem.
Yep they are dope
Top rated service call, all problems resolved.
On time and fixed the problem with a system they didnt install