After having a gift certificate and using it on 9 - 15 the gentleman inside says that he does not think its real and cannot get ahold of his boss. This dude is a joke dont shop here. So everybody knows save their money and go up n smoke.

They have the most ridiculous rules of all the smoke shops in town. They dont have competitive pricing so everything is more than you pay at any other shop. I would recommend going basically anywhere else in town. As a mater of fact Curated is right across the street and supports local artists.

Went to the store on Douglas and bought some synthetic urine. I bought just one item and after getting home noticed that they charged me twice for the one item that was purchased. After seeing that we called the store and they told us that it would not go through to just wait until the next day and it should not clear. So we waited until the next day and they both cleared so we called the store and they said they would not do anything to help get our money back. We were told to call our bank to get it dealt with. THE BANK IS NOT THE ONE THAT DOUBLE CHARGED THE ACCOUNT. 42 BELOW IS THE ONE THAT DOUBLE CHARGED OUR ACCOUNT. THEY SHOULD BE THE ONE TO GIVE US BACK OUR MONEY. This was one Monday, July the 5th. Today is now 7-9-21 and still dont have my money back. So thank you 42 BELOW I will never shop there again and I will be sure to tell everyone I know not to go there too. Yall suck..........

Place is an overpriced joke of mass produced product that even they dont stand behind. Was told to leave for bringing back a perfectly new never used defective downstem. Never again will I do any business with this place.

Staff was rude and unaccommodating. I left without being assisted. Just a reminder as to why I buy online. Better prices... better service!

Went in there and picked out a glass pipe,chatted with the employee for a while then as I go to pay I saw a pipe that I commented on saying that was a large bong.He then says I’m sorry I can’t sell you anything till tomorrow.I said say what?You said the B word and it’s on the sign that you can’t say that.I said what sign?He points to a 10x8 sign that has several words you can’t say.Well I didn’t see it,I said ok sorry sell me that then I will leave he said I’d have to come back tomorrow,I said I’ll come back never again.Went 1 block west to another store bought a nice and told that guy what happened down the street and he said they get a lot of people in saying that.

Absolute WORST customer service in wichita. Do not waste your time or hard earned wages patronizing this business. The dark skinned gentleman working the night of 2/22/21 was completely DISRESPCTFUL and completely out of line for someone who is working in a customer-oriented position. Your company should be ashamed of itself for choosing such an individual to represent your company, and I truly hope that you do better.

DO NOT BUY their Delta 8 disposable pens!

Delta 10 is good

Prices arent as good as other head shops in town.

Not a place I will come to again. I am not a fan of being judged as I walk into a place I plan leaving money at.

They had everything I needed. I went to Orionz and they were closed with no signs to say so. According to google, they were open. Well they werent. So I went to 42°below and was happy with the service.

Did gentlemen behind the counter help with no problem have the utmost respect for the customers

One of the best head shops in Wichita

Entirely over priced and pretentious. The hand made soap was very nice.

Has some pretty awesome pieces. $$$$

Went into this business to purchase a vape pen. I was very specific in my request. Specifically, I asked for an oil pen that is made for 510 threaded cartridges. He showed me a 65$ pen and assured me it does what I want and even pointed to where I thread it in, adding a story of his friend that uses the same product for the same thing in order to seal the deal. After the man assured me that the product was what I was looking for, I bought it and headed home.After returning home and attempting to use it, I realized it didnt work. After a little information searching, I found out that it is not actually made for what I needed.I then drive ANOTHER 30 minutes back to the store to work this out. Thats when I approached the same employee to discuss the issue. Keep in mind I never raise my voice or am in any way disgruntled.Not only was I verbally dismissed before getting my first sentence out, I was disrespected the entire time I tried to speak. He ended his customer service to me with the phrase, Id rather help somebody that needs something important.Ive never been treated so poorly and unprofessionally in my life by a place of business. I was lied to, treated unfairly and disrespected. I will never spend another dime here.ORIONZ OUTER LIMITS IS A MILLION TIMES BETTER SIMPLY BECAUSE OF CUSTOMER SERVICE.

Pretty disappointed as they didnt have much in stock

I absolutely love this place. All of the employees there are super nice very knowledgeable and helpful.

I have been coming to this shop since before the new owners and might I say I would rather go to a convenience store. Jeremiah would so disappointed. i have come in numerous times to buy glass that is either not in stock or comes from a magical place to where the staff has no idea to which Im talking about. Ever heard of a double 14 female connector? Nope, I get handed buckets and drop downs. I laughed hard when I was handed a double bucket and they asked if this is what I needed. That was the 2nd time I tried to buy a glass the 1st time I went in I told this helper specifically what I needed wasnt shown it they hurried up to the front stuffed it in a bag charged me for it got all the way home realized that I was given the wrong thing we even called up there and was told that they have no refund policy even though I did not want this at all so I was forced to go buy another one, They were nice enough to give me 50% off of a $40bucket. Yay, Also as added little tid bit anytime I call no matter what the person on the phone cannot stop coughing. . . Totally unenthusiastic group of adults of ever seen. Always wondered why they keep having help wanted ads maybe its because they will just hire anyone literally. If I had to score them out of a 100 Id give them -42

Wide selections and super friendly staff.

Your establishment is a joke and i will assure that your cutsomers stop comming here and believe me i know alot of your customers

Been a patron for of this store for over 10 years, knew the owners even, but I will be going elsewhere from now on. The quality of the glass is now where near what it used to be. This stuff breaks like China glass and they wont do anything but offer a minor discount. I used to love this store but theres nothing special about it anymore, you can find better deals online. Take your business elsewhere and avoid wasting your money here.

I was very impressed with this place!! Very beautiful pieces and fair prices. The staff were super friendly and helpful. Ill be going back 😊

Largest selection in Wichita, easily the best customer service too. They have glass in every price range and always expanding their selection every time I go in

Prices are a bit steep. The original crew are amazing. Newer people popping up seem quite and lost, kinda rude! Some pretty cool locally Blown stuff there though. Misc. products are always sweet! Lots of times I go in the trucks coming the next day or the day after!

My religion doesnt allow me to wear a face covering, and apparently this company doesnt respect religious freedom. The man was very rude with a derogatory tone in his voice when I expressed that I had a religious exemption.

They are very friendly and helpful and courteous. They didnt have what I wanted but was able to tell me when it was supposed to be in & suggested that I call to check before I come down and thanked me for coming in!!! Its an extremely kool place!!!

Great shop, good people. Many unfamiliar with kansas glass sale laws can find it frustrating when pieces break etc but the shop does their best to work within the restrictive laws to provide quality customer service

Watch the questions you ask. If you word something wrong without knowing they dont sale you anything and stop talking to you. So how do you learn about the product and if you do that to everyone; how do you make money. I would choose to go elsewhere where a store wants to make a sale and take money.

When in store staff was great. Called about a defective product and received extremely rude and unprofessional service. Wouldn’t recommend buying anything other than papers and cheap pipes that don’t mind if lose out your money on.

The folks here are just so friendly, knowledgeable, and warm. They have this amazing opportunity to share this amazing art with people and they are eager to do so. Judgement free zone. Good vibes ✌️

Nice atmosphere. Employees were knowledgeable and made go an easy buying experience. Will definitely visit again.

Did not tell me the price then charged my card without letting me know how much the product cost never again poor service

Awesome service; STACKED inventory. The prices are a bit above average but it is worth supporting the local glass blowers. Keep this place on your to-go list and it may just become your next go-to head shop.

Awesome place, some of the most beautiful hand blown pieces Ive seen also a very knowledgeable staff

Awesome customer service! I always come here for my smoking needs!

The staff seem to be knowledgeable about the products they sell until I get home and look at my rip n go pen first its not disposable if you have to fill it and charge its very disappointing cant even return it. I give a bad review cause they told me it was filled and disposable!!!!

Great place to get your tobacco devices and incense and oil burners. And the best part is the employees I would have to say that there very very friendly I would recommend this place to anyone.

Glass art galore! Hand blown and beautiful! So many options BUT not so friendly staff. New Manager a bit on the serious Side. Customer service is not very good and prices are a bit higher than normal. Cheaper on line and you dont have to feel like a criminal when you walk in the store. I had been in the store many times and will not return! Good luck with it if you decide to go there.

Poor customer service and no refund on defective products

Love this place. Everybody is always friendly and they always have exactly what I’m looking for.

I had been to this place many times. Today I went in looking for a nectar collector. They were sold out. But they had one left that had a messed up box and it was missing 2 clips. They offered me a deal $20 I left and came back to buy it. When I got to the car I noticed the mouth piece was chipped off. I called to see what we can do and I was told by the guy who sold it to me that they do not do returns and that’s why he sold it to me for $20 and failed to tell me the mouth piece was chipped

The manger here is all about a dollar I went in there yesterday an purchased $50 bucket I go home use it 5 times and the last time I used it the center piece comes unwelded from the bucket I contact them today and send them a picture of my bucket the first thing the manager says looks like its been used quit a bit an this still lest than 24hrs of purchasing the bucket I go up there cause he claims he gonna make it right an I get up there an end up having to buy a new bucket at 50% off and its their defected merchandise that broke not me who broke it! He was treating me like I was just trying to get a free nail! but thats fine il never go back! The guy that sold it to me was cool but managers knows nothing about customer service!

I love this place! Me being new to smoking (only for 3 years now) I know NOTHING!!! The first time I went in there i presented to the guy my questions and he had all of the answers. Now when I go in there I tell Corey what is going on and he automatically knows what I need. And all of the other reviews talk about how they wont serve people unless you fit the part, maybe you should sit outside the shop and watch all of the different types of people that walk in there. I myself usually go in there dressed in business attire because of work. All in all this is a great place to shop, customer service is amazing and the place is CLEAN!!!

Best glass in Wichita hands down

This shop has it all. From music and pieces to clothing and accessories this shop really does have it all. And the staff are hilarious and extremely helpful. Definitely a give back to the local kind of business.

Best shop in town. Awesome selection and great quality only place in town ill go. And BECCA sure you can get on amazon and get it cheaper than local just like you can get food on amazon cheaper than walmart carries it. Its the convenience your paying for to be able to walk into the store and walk out with a product in hand. The fact that people cant understand that kills me. If you wanna buy it online you either have to wait a week or two for it to arrive or pay 5x what the product is worth for overnight shipping. And why the hell would you have an item like this delivered to your house (regardless what your using it for) everybody knows what that looks like.

Not that impressed with the inventory. But it was explained to me that their delivery truck was running a couple days late. The selection they had was adequate to my needs.

Many smokers may love this place. Since I dont smoke, I have never been there.

It sells tobacco products

Guy talk to me very rudely and corrected myself automatically after I said bong on accident and I said water pipe and do got super rude and I just do buying some stuff and told me to get the f out definitely would not recommend this place at all overpriced and rude staff go to high hopes ICT and their prices are way better and the staff is nice and knowledgeable

Only place in Wichita I have gone since its open they have the absolute best selection in the state ...always a good positive visit even if Im just shopping that day

They are selling fake Puff Bars and place a huge up charge on their counterfeit products.

This is one of my favorite local stores in Wichita. The staff here are some of the most helpful and friendly people Wichita has to off. This is one of Wichita gems.

I had the best service in Wichita in a month at 42 below. This vape and tobacco store has service oriented staff that act as consultants for any method or any thing you wish to suck into your lungs. Im telling ya, Nordstroms has nothing on these guys in the service department. Dont stereotype your version of this kind of shop. These guys know what they are doing, they do it well and they are cerebral to boot. Wichita residents: They are conveniently located right in the middle of the city. 42 below has my highest recommendation.

Great variety of tobacco pipes and water pipes. something for everyones price range if thats ur thing. i just bought some incense which is fabulous

I will no longer be doing business with this establishment, I went in with a general question about a vape pen. I was treated extremely poorly, to the point of rudeness. I am mindful of my questions as I dont want to cross any lines that would be problematic for the staff. The staff, 2 guys, could not have been more rude. Very disappointed, from now on my business will be with Shaman Botanicals.

They give away so many prizes and care about local business so much. They are very support local. Great guys, very knowledgeable, excellent customer service.

Wide array of functional glass art made by some the best glass blowers around.

Awesome place they are so helpfuland very friendly. Great selection and knowledgeable people

Very helpful staff everything seemed fair priced 👍

Very helpful employees! Always fun to stop by and check out the glass!

A fun place with a lot of great items

Very knowledgable staff, great prices and selection. Probably the widest selection of these products in the area, most definitely as Wichita is concerned. A Must Visit if you are from out of town, Local Landmark.

Biggest local selection, very high quality yet awesome prices, extremely friendly and knowledgeable staff, great atmosphere and next door to hands down the best tattoo/piercing studio in town!

The staff was very helpful and casual creating a nice healthy atmosphere for ones soul.

Very friendly service helped me within a minuy e of me being there had a 10 minute shopping experience that went very smoothly

Best shop in the state fun events great deals need I say more.

Says vape shop.. But its not

I hate to say I wont be back. I love the quality product but too many times ive been turned away when I didnt break any rules.

Ive purchased many used appliances for rental houses and have never had a problem with them!

I only spent a few minutes in the shop, but I enjoyed it. The two workers in the shop were friendly and really knew their stuff.

Awesome place to go. Friendly staff and local products.

Such a helpful staff with a vast selection of items. Love just going in to visit and see the new inventory.

Incredible hand-blown local pieces, as well as high quality products of all price ranges.

Best place in town for quality glass.

Friendly and helpful staff. I always have a good experience here.

Love this place I have been going there for yrs nice staff too

Wayyyyyy over rated on their prices. Orionz Outer Limits is by far best place in Wichita! Amazing customer friendly employees with even more amazing prices. Sadly bought a piece from here for $140+tax then went to Orionz after to see the exact same piece for 75+tax

The products are good but this young blonde hair kid really made me feel rushed like give me your money and get out of my store old man. Very uncomfortable shopping experience

Great place to shop, awesome staff, kind clouds e juice too. Definitely check it out.

Great Service answered questions I didnt even realize I had learned quite a bit in a short visit

Best ejuice in town. Friendly staff and always helpful. Top notch.

Lost tracking numbers and general rudeness, never again.

Great staff and prices!

Friendly service and a good selection of products.

Best place in kansas for the glassware you want to smoke out of

Dont waste your time anywhere else. Highly KnowledgaBOWL Staff. Brain Blasting Bargains

I want to be there always. Such pretty things

Phone number was disconnected and they quit selling ejuice =[ the place has a good atmosphere and the head shop element is there on spades

Remember Sgt.Peppers ♡ 70s ♡ 42`

Deffently one of the best stores for glass in wichita

Very friendly staff and beautiful, inexpensive pieces.

Super friendly and intelligent staff

Nice place need more options

The staff here is always friendly and very helpful

Just go to Orion’s outer limits Horrible experience they were to busy or at least didn’t care to help us out when he did it was kind of a whatever attitude......kinda expensive got a rig for 65 with no nail

Nice guys, a little pricey, but convenient.

Always a good place to stop in for your smoking needs