Every business gets to set its own rules on how to treat their customers. This business has the rule that you must ask for the key to use the restroom. I walked into the restroom without noticing the sign that I needed to ask for the key. The restroom was opened so I thought nothing of it and went in. As I was doing my business, I heard a knock. I said just a minute. The response from a female staff member was Hurry up! You do not have permission to use the restroom and there is a line to use it!Well from what I can see Valero associates with these type of business owners which have NO clue on what good customer service is. My family and I will stay away from this place as well as Valero Gas Stations. I DO NOT recommend stopping for gas here. Many other places far better than this place.

This place is trash! I will never go back stay away if you know whats good for you!

I used to like going to this place but the staff there especially the old man that works there is very rude and disrespectful. If it where not for there lemonade I wouldnt go back they need to check their attidudes at the door or find another job. Also that store is always looking dirty.