Had to replace a blown out tire in a pinch. I gave them a call and they found the exact same model tire (used) with even a bit more tread than the ones I already had on there. For $48 they balanced and installed the new tire on my car, and it only took them about 15 minutes from the time I walked into the store. Great value, highly recommend!
I’ve been going to this shop for over 10 years now and the quality of service has declined in the past couple years. The last couple times I’ve brought in my vehicle for repairs the service manger Steve acts as if you’re a burden to him and becomes impatient when you try to explain what you’d like done. I witnessed a tech pull out a stripped bolt holding my shock in place (old bolt from the last shock mind you) none of the new hardware that comes with new parts was used. Instead of re threading the bracket they just hammered the bolt in with an impact driver. This experience was the third time in the last couple months I’ve had to bring my vehicle back in for them to repair something they’ve already fixed. It’s sad because the owner is super cool but I don’t think I’ll be returning to this shop. I’ve spent thousands in this shop and shouldn’t be treated as if I’m an inconvenience when it was they’re mistake to begin with. The tire and inspection part of this business is top notch. Customer beware.
These guys are great. They took care of my wife and I. The price was reasonable for good tires. Ive been there a few times. They plugged a couple tires and my last visit we changed all 4 on my wifes Renegade. Highly recommended.
Avoid at all costs. I brought my Jeep in to get a control arm replaced which was under warranty and 2 new tires. They charged us almost $400. When we got the vehicle home we determined they never put the tires on the vehicle. We went back and they refunded us the money for the repair. A few days later, the control arm that was supposed to be fixed is making the same noise, so they probably didnt replace that either. Take your business elsewhere. This is completely unacceptable. They had this vehicle two days and did absolutely nothing and took our money. We should not have been inconvenienced like this! That is not the way to do business! - Response from the owner was noted. We have spent a lot of money at this shop. Charging someone for work that was not performed is completely unacceptable. Yes we were refunded the money but we should have never had this experience to begin with! NEVER in all the years I have had vehicles serviced have I been charged for something that was not done! How do you FORGET to put tires on a vehicle?!?!?!? Obviously the work is not being inspected before the vehicle is released to the customer.
I have been buying tires for all my vehicles here for years. Great service and always priced fair. All of the staff is knowledgeable and friendly. I get my inspections done here as well. They have 2 inspection bays, so the line moves pretty quick.
Great service and great work. They made a new regular out of me
Great guys and always trusted service
I have been taking my car here for inspections for quite a few years. Always friendly and knowledgeable
Brought in my ‘74 Corvette to get the wheels balanced. Started off with Dan at the front counter who was professional and pleasant. It’s easy to tell Kurt is a true “car guy” and took a genuine interest in my car which was really nice to see. With the combination of a great experience and great value, it made it easy for me to hand over my money. Won’t hesitate to come back.
Aaron was very friendly and thorough. Been there twice, happy with service!
I have known & done business with the owner for close to 35 years!! Hes one of the best in the business & just the nicest guy youll ever meet. Very competent & honest! I highly recommend them & their sister store, Suburban tire in Enfield CT.
I have been here for various reasons over the years. They have always been reasonable and reliable
Wonderful place. Always go there with my tire problems.
As always quick an easy sticker experience
Got an inspection for my vehicle. They were knowledgeable and answered all my questions. Fast and friendly
Top notch
Excellent used tire installed for cheap price. Great communication and quick service was as advertised. I have been there for many used tires over the years and never disappointed. I do recommend anyone who needs tires to go to Wilbraham tire.
Fabulous service! Went in for sticker and they were able to squeeze me in for an oil change as well...for less than the other two places I had previously called. Many thanks!
Great place, go and see Pete! He is the best!
Went for st as the inspection. New to the area, but felt right at home. Chatted with staff. Even though the car failed first time through, will definitely return
Just got a new battery, price was similar to or lower than competition prices. They replaced the old one and the job completed in about ten minutes. Thats fast. Also tightened down a loose bracket they found and were exceptionally neat and clean with everything. Very good price, exceptional fast service. Last week I had new tires put on, again they had competitive prices and good service. What more can you ask for...? This is a 5 Star business for sure.
The owner is the most friendly person I have met. A fellow bike rider! So accommodating! You can’t lose by having having there service!😊
Inspection quick with outside seating available.
Very efficient
See dan for all your tire needs hes a great guy!!! Recommend 100 percent
I always come here for my inspection sticker. I doubt they actually remember me from visit to visit, but they behave as if they do, as if we have been friends forever. This is also the only place where I get tires, because they are fair and honest. They will tell me what tires are good for my vehicle and which ones are not, based solely on performance and not on price.
Within 6 weeks of each other, my car and my wifes van got nails stuck in the tires resulting in slow leaks. Both times I pulled in with no appointments and was in and out in less than 30 minutes.And it was NOT cause they werent busy...they were. Theyre just well organized, and they hustle.I like them!
Came in on a Saturday with a flat low profile tire 10 min before closing and they fit me in and stayed late even after closing. Great bunch of employees ! Glad I found them, will be back based on thier prices and service.
Only place I ever go. Owner Kurt is a gentleman and Ed will bend over backwards to find you the tires you need. If you dont need them, he tells you. Honest guys. Hard to find these days, which is why I recommend them to friends.
These guys are awesome! They are super affordable and always helpful!
These guys are the best!Thorough with their work and very fair with the price!
They perfectly mounted and balanced tires on my freshly powder coated rims without damaging them. Great price and very friendly staff. Well worth the drive.
Fast and efficient service with a competitive price. Thank you
Reasonably priced, experienced techs, no BS, and they treat you with
We get most of auto services here. Reasonable prices, solid work and friendly. Especially great for tire services.
Always willing to help me out with my tires..
Fast and cheap service.
I was the first one in on a Saturday morning and I was out within about an hour. Good service, great people
Always taking care of the problems that driving create. Got lucky, Saturday morning, only 1 other person in the Inspection lane.
I did not have work done there but when I went to look for some used tires the staff was very courteous and very helpful would recommend people go there for repairs they seem very honest and sincere
Very surprised. None of the front desk employees or mechanic were wearing face mask as well as customers coming in.
I had my car inspection done by Wilbraham Tire and Auto and I found the people who are there to be extremely knowledgeable and friendly. I will take my car back there for service when needed.
Awesome quick tire repair at a fair price.
Good service, nice people. Very helpful. Sticker guys are tough but fair.
The receptionist is a total tool. He was rude, as Im sitting there waiting an hour and 45 minutes to get an inspection as the first car in line, the jerk is telling people calling in there is no wait. When I asked what was taking so long, he got rude and told me it was my fault for waiting until the second half of the month to get my inspection.He then was making jokes to one of mechanic about how he convinced some little old lady she needed 4 new tires because the TPS monitor light in her car was on.I will be reporting them to the BBB, and I wish I knew who the poor lady was so I could help her get her money back.
Great service will go again
Hot s terrific deal on some wonderful snowtires
Not impressed. No one called back to make a sale. Went to town fair, so much better.
Kurt and Ed are great friendly honest guys. The techs are honest and great guys..I would highly recommend Wilbraham Tire.
Quality care and service here. I will always go here. Honest crew.
Knowledgeable staff, fast service. Ive been going there for 20 years
Great bunch of guys.. like doing business locally
Excellent place to do business with
Great place to get an inspection sticker
Sucked
Im pretty impressed with the service here.
Great folks good service and best tires
Ed at the front desk is so nice
Easy to work with.
I showed up with a flat tire and these guys fixed it in about 15 minutes right at closing time. Could not have asked for better service in a pinch.
Excellent service all the time!!
Nice employees great service
Very good.
Good people, good product, great combination
They are the best
Fix my tire and got me back on the road
Great service
Excellent
Great place, very nice
Amazing. Helpful .
Ok
Good service.
Great service
Good service
AWESOME
Good
Excellent