It was quick. I was in and out, wearing out my wonderful and efficient hakkapeliitta 10s (studded) on the fresh asphaltβ¦ βcause it stopped snowing as soon as I put them on! (not their fault, of course) π€¦π½ββοΈ But they were friendly, professional, and fastβ¦ even got me in on an impromptu appointment- when I had one setup elsewhere- way out in the calendar. I like rapportβ¦ Iβd be happy and willing to build a lasting one with these guys. π―
I always come here for tires but the other day I needed an oil change. I called other some places near me who ran out of oil., then some were just too busy to help me at all. I came here and what a relief. The gentleman who checked me in was friendly and attentive and the low price was unbelievable! I asked if they could check on the knocking sound my car was making and they did. Thank you Discount Tire you never disappoint. :)
Each and every time I need service to my Rogue, they are always very courteous and informative. Knowing that they do tires and car services, it is definitely my one stop shop
Honestly? One of the best experiences Iβve ever had at any store ever. Cause folksβ¦itβs all about exceptional customer service. And this tire shop off of Clinton Keith has just that. Doug, thanks for everything. I will definitely do business with yβall again. I highly recommend Discount Tire Centers.
Emilio and his crew at Clinton Keith. Are superb customer service from tire tech to mangers π©π§hard workers all need a raise.Also Mike Riggs in where-house order has help me on 3 orders. Awesome service and competitive prices π°π€π½ππ½ππ½ππ½ππ½ Definitely will order in the futureβ¦.
I was told on the phone I would get but two get two... but I only got two... 2+2=4 and I had to wait (a while) however they were very busy! AND they were very sensitive to my experience blowing a tire coming down the Ortegaβs and KIND to my hysterical selfπ
Super Awesome Customer Service!!! Very patient Maintainance team! There is a lot of Team Work At Discount Tires. The Crew, the work was epic-able! Awesome Squad!
If emergency repairs on your car is needed, 101 days zero interest, pay off before. Could save your life. You are worth β€ it.
You cant beat the prices of everything they offer, which is much more than tires. They are friendly to deal with. When they had a problem getting my tires in, they gave me a better tire than what I asked for, which was in stock, so that I didnt have to wait a third day to see if mine came in.
The employees were very friendly and the manager was very helpful. Our wait time to get all 4 tires was under 30 min, now that was great! We will definitely be back for our next set of tires.
The crew was very tentative and nice
Pulled up with a nail in my tire. Besides getting in right away, I was In and out quickly. Highly recommend Discount tire Wildomar!
They were professional and very quick. What could have been a very bad start to a road trip due to a screw in our tire was nothing more then a quick stop before heading back on the road. Thank you for taking such good care of us.
Thank you so much for your help Emilio and your staff. Despite the busy day taking in walk ins, you were are to keep my scheduled appointment on time.
3 stars because they had me wait all day for my breaks to get done. Literally dropped my car off at noon and it was not complete until six when they were closing. The manager who orders parts ordered the wrong breaks, which prolonged the entire process. Here are some takeaways: 1) they gave me a discount in the services rendered because i have a AAA discount. But I had to put pressure on him to give me a little bit more than that. 2) I had to call the company to get updates on the status. They called me once to inform me that the warehouse was picking up my breaks. 3) The manager knew that I was DoorDashing that day, but prolonged the process even when I presented him with breaks that I purchased from Napa. I know that the have a β policy that states that they canβt use a customer supplied part, due to liability purposes,β but in this case they should have just said, letβs use your breaks so that you can be on your way. The entire experience was upsetting, although Iβm always cool as a fan. Do I think I will be back, no!!β But I am thankful that I got my car back at the end of the night so that my day was not a complete waste.
The guy at the front desk was really nice and very humorous. They were very helpful and I will definitely be going here againπ
Unprofessional. Guy at the counter was rude and had no respect. Told him the website said 8 AM that they are open and he just looked at me like I was stupid. Get some customer satisfaction training. Not going here again
Patched tire at no expense will definitely go back for future service
I took my friend Mrs woods car in for a tire and they treated me good and they told me exactly how long it would be and how much the cost was and when I asked if there were easier way for me to get a better cost they told me yes I then told them that she was single and disabled and on a fixed income they help me out immensely thank you very much Miss woods was very appreciative of the money that she will save in the long run and feel safer driving on the road thanks to the people at discount tire all the staff was very cordial especially the young man that greeted me first and walked me through everything Im sorry that I cannot remember names I am not good at them but I so so appreciate you
Monty was extremely helpful. I will only get my tires at discount tires in Wildomar. I have been going here for years and always have a great experience.
Really good people, really polite as well, amazing customer service and were really helpful, recommend 10/10
Professional and courteous service great experience. Will do business in the future.
The workers at my dealership ran over a nail when i got my tires rotated and didnβt think to tell us or didnβt know? anyways, discount tires patched up my tire in less 30 minutes for free, iβve had a great past with them as well and I definitely recommend!
Made an appointment for 8:30 for an oil change . It took 2 and half hours ! Never have I waited so long having an appointment and no other cars being there .
Monte was wonderful! He took care of me and my truck- he was fast and efficient and very professional and kind.
I shared what happened to my car at discount tire ...while mechanic was driving my car and another customer hit it,, so insurance paid for my car and in fixing now my headlights do not match I called corporate to resolve this situation and they do not want to pay for this,,, I would not have this problem in the first place if it would have not been hit while there mechanic was driving my car .. and you would think they would pay for it .. i will never recomend any one to go to that store like I did... Such a sad way not to help or fix what ever it was really $250. is what it would cost they would rather have bad reviews and n no referrals...
Best place ever for tires! Great prices and excellent service!
They helped me with my situation... And got the job done promptly.
1 month ago today in May of 2021 I took one of my Service Vehicles in to have it looked at because I knew the Radiator fan was shaking the whole front of my Ram Pro Master 1500. Before this incident I had had my tires replaced and was Very Happy. I had taken the truck in to find out exactly what I was assuming. They had stated to me that the fan blade was bad for the Radiator. I said ok no problem change it and asked to have the Transmission Fluid Changed. The same day I receive a call stating the Radiator is also leaking. So I said Ok No Problem go ahead and take care of it. Monte or I am not sure how you spell his name states that the Manifold on the Engine needs to be removed to get access to the Radiator and Fan. Ok No Problem, I have done oil changes, transmission fluid changes, disc brakes changes, you name it. I am a Wildomar Local Business Owner and if I am busy I would like to rely on someone to assist. This cost $1700 Approx. So I pick up the truck with one of my guys within 2 days. Everything is great. Within 1 week. The Check Engine Light comes on. So I scan it myself. Engine Misfire on Cylinder #2. So I already knew what could be wrong. Again I take it in Knowing they had replaced the Radiator and the Fans and also did the Transmission fluid change. After they had diagnosed it. They stated there was a misfire on Cylinder #2. Well duh I told you this and you scanned it and said that same thing. Remember from earlier they had to take off the Engine Manifold??? Well what do you think is below that? The Spark Plugs and the Coils. I get told that the Coil for Cylinder #2 is bad and they recommend replacing all spark plugs.....Ok No Problem, I am busy so go ahead and do it. We pick up the Truck a day or 2 later. Awesome! It is working great no Misfire Nothing. That cost an additional $700 dollars. It had nothing to do with the Money it had everything to do with Integrity and Owning up. I realized how the Hell could this whole truck be failing within 2 weeks? Its a 2016. Everything started to fall into place after I tell you all what happened next. Within 1 month the transmission fluid started leaking from the pan underneath....So I said hey this company should take care of their customer who just spent around $2400+. They had just changed the Transmission fluid within the month, it never leaked before. So I took it in so they could look at it. I get a phone call from Monte stating the Transmission fluid pan is leaking because of a Dent that caused the pan to leak. He states it will cost Approx. $750 to replace.....I had to hang up. I asked him for a photo which he sent. This specific truck had been driven 3 times within 1 month? Lol Like we are taking the work trucks off roading that have GPS? (Its a Service Work Truck and it is high off the ground). I called Corporate....Good Luck with that! They stated a Manager would call me within 24 Hours. Well I told them I had been dealing with your Manager. 1 hour later I get a call from Monte and I inform him I am waiting for a Superviser to call me Someone Above him. Well what do you know. within 5 Minutes a Women calls asking me what is wrong. I informed her of the whole situation. She states that the dent caused the problem because the Manager sent her a photo. And they are not Liable. Really your not there...I asked her if she had photos when they originally did the transmission fluid change, she says NO. So how do you know the dent was not there before? I couldnt even handle talking to her anymore I just stated I was coming to pick up the truck. No argument nothing just a upset customer. She did not even care for a solution after I had spent over 2k in previous repairs.....And tires the year before. I brought the truck back. I ended up jacking up the truck and ordered a new Transmission pan that they stated I needed changed for $750....Once I was under the truck and was about to loosen the bolts. 1 of the Bolt was loose. That was all it was. They Diagnosed it as a bad pan? Well I didnt need a pan. I wouldnt trust them period.
Excellent work in a timely manner. Very satisfied and will return.
Big Mike hooked me up, much appreciated.
Great team here, got me in earlier than my appointment and finished quickly.Fantastic service!!!
Discount Tire Centers is one of the best automotive centers that I have had my vehicle repaired and worked on under many circumstances they come through ! And they treat their Customers with care from the minute that you walk in, right through the time that you finish up your business with your vehicle.
Always good service!
Quick service. Simple oil change.
Very friendly, kept me posted. Good job.
They werent exactly telling me the truth. They completed the new tire install in less time then they initially told me! Ive been a customer for several years & theyre very professional & always give me a good deal.
This shop gave me great customer service. They were honest and very professional. Definately a shop I will use again.
Double Dippers.. they charge excessive unfair labor inspection 67 dollars on top of the already expensive 100 dollar tire sensor which normally at other shops will include the inspection fee .
Nails in a tire were a quick fix for these guys, did it fast, and safe, ty discount tire!!
This location took great care of me and my vehicle. Will definitely return with my other vehicles in the future.
I went to get my air level checked due to my car light coming on. It was about 10 minutes before they closed. They found a nail in my tire. I had an incredibly busy work schedule that wasnt going to allow me time to go back for at least a week. I was very concerned about getting a flat tire during the week. Tony was so nice. He fixed my tire for me, even though it took him a little past closing time. I am very grateful for the great customer service. He didnt have to do that for me. Tony definitely went above and beyond. Thank you!
It was an overall good experience, friendly, gave me needed information and did not try to up sale me. I will go back and recommend to my friends.
Very quick very hospitable
Very friendly folks. New tires and Alignment. Work completed on time they told me it would be. Glad I listened to Tonys recommendation on tire brand and model. Car has never driven so well after 3 years!
The Wildomar staff at Discount Tire Centers were very honest in their assessment of our problem and it was solved in the most economical way possible. Thank you for your service and your automotive integrity. We will be back!
Great experience! They got me in and out before my work day started! Thank you!
Wonderful service. They were very attentive to the type of oil l wanted, for the need to notify Carfax the oil change had been done. Overall l was very pleased.
Really great service. I had a meeting to go to and they were able to get me in and out as promised!
I bought new tires here and they provided great service. Friendly staff and very helpful.
I was delightfully surprised when discount tire removed a nail and repaired my tire at no charge. The staff was friendly and accommodating. It was certainly a wonderful goodwill gesture on their part. I will be back.
The staff are very helpful and friendly.
Always a great experience coming here. The first time I came, I got a great deal on 4 tires. I got a nail in my tire recently and they were able to patch it up with the warranty. Great customer service, great experience.
Very friendly, helpful, informative π
Tony .he is very professional!! And very nice and he helps you..he cool...good job...we need more men like him around...thanks tony from jose alvarez...2004 chevy tahoe..
So my son was in need of new tires badly!! Ive heard of a buy two get two deal but wasnt quite sure where Ive seen it so, I did some googling (if thats even a word) and I found THIS place. Im glad we did. We called made an appointment for that SAME day. Awesome! Ok now the deal came out great and not only that but they have a Military discount as well. I totally recommend this spot to all and Im not just saying it. The staff was cool and knowledgeable. They also will beat all competitors prices. They told me if I bring in an estimate from another shop that they would beat it by at least 5%!! isnt that great?!! But dont take my word for it, come in and check it out for yourself. You will be glad you did.
Arrived later in the day and they were already busy. I explained the issue to manager Todd. He was very professional, courteous and helpful. Would definitely come back for other services
Excellent prices on tires. Fast service. Had to order the tires but thatβs fine, they are not a popular size. New tires and alignment and was back on the road in an hour. 5 stars if they had my tires in stock.
Very efficient staff.. this place has great service.. I had never been there before.. took chances being new in town, and got the best service ever.. I am going to definitely recommend to friends and family, I will definitely visit again for all my car care services in the future..Many Thanks,..
Had my car serviced here. Daniel has great customer service! Heβs super friendly and helpful.My car sounds and feels 1000% better.Happy customer, would come here again.Thanks guys!
These guys are a joke. Like other big company Major tire shops. They dont sell used tires in truck sizes and not very helpful when I called. I had to go to work. Was told to wait a week just to order new tires only. Not my cup a tea.
I brought in my own set of wheels to swap on my truck and purchased Falken Rubitrek tires at an incredible price during a 4th of July promotion. Devin made great recommendations and Andrew did an outstanding job with his quality of work. I couldnβt be happier with the way the tires look and the knowledge and service that this Discount Tire team provided. All tire services for my vehicles will be done at this location from now on. Thank you!
Very good experience honest people they have a clean establishment.
Services was very professional, installation was done promptly, n the prices are very reasonable.
It took awhile but the price for 4 tires installed and an alignment was better than I could find anywhere else.
Services and staff excellent, very attentive to customer needs and concerns. Everyone honest and sincere, thank you.
Air on my tires, you guys rock!!! Thank you for keeping us all safe on the road!
Got the job done, but was told it would take 1 hour. 2 hours and 15 minutes later and my alignment and rotation was completed. The work wasnt even started until a hour had past, and then was stopped in the middle of the job because the mechanic had to take their lunch break.
Excellent service. Everyone was helpful and knowledgeable. I will definitely be going back for further car service needs.
Great service. Friendly associates.
Everything was awsome thanxπ
Very short wait, competitive prices, and knowledgeable staff.
Great experience with this location! The customer service guys at the counter were prompt and courteous. I would like to have had an operating TV in the waiting area. All in all a good experience though.
Gabriel and Daniel are extremely cordial and helpful! They helped to identify all problems with my vehicle and worked with me to apply all possible sales and discounts. Not only do I recommend this service center, I highly commend the manager and his staff for their exceptional service and dedicated professionalism!
Went over and beyond what I expected. Very understanding of my situation.
Just an awesome experience at this location the last couple months. My grandmother just got her tires, I got my girls tires here too after the great first experience. What made this place even better was my girl had a problem with her envoy over the weekend and these guy worked what they could to get this car running for her and the kids. Beyond 5stars Gabe and his team Are phenomenal!!!!
Brought my daughters new(used) car and I asked for an alignment. The knowledgeable team confirmed an alignment was necessary however tires additionally only 3 they werent trying to hustle us to purchase 4. Their honesty was appreciated. The work time estimation was right on. Prices were comparable and decent to other big name tire stores. My daughters car is safer, and well we cant price on that. We will definitely be back!π
All the staff Ive ever interacted with at the Wildomar location have always been professional, knowledgeable, helpful and honest. One gentleman in particular is Gabriel, he is management material. Great service!
Had a very good experience here the guys were very friendly and helpful and the price was perfect! Thank you for your service much appreciated.
Very informative and quick in their assessment and completion of every detail of car service. The compassion, kindness, and help started before I even arrived at the shop as I called the store to get a price estimate. Very beautiful job!
They will match a printed offer but not automatically have lowest price like America Tire or Amazon. They dont have wheel lock keys if you are missing yours as other places actually have. The waiting room is the Dennys or Panda Express. Expect 2 to 3 hours even with appointments.
I felt like I was ripped off. I went there becsuse of the buy 1 tire get 1 free. I asked to see the type of tires that would be put onto my car. They brought out a Black Lion tire. I approved of those tires and expected all 4 tires would be the same brand. After the tires were put on my car I went home. Upon closer inspection of my new set of tires I found that they are a matched set at all. They only put 2 Black Lion tires on in front. The rear tires are a totally different brand. At no time did anyone from Discount tire say anything about switching tires and putting a mismatched set of tires on my car.When I called to complain I couldnt understand what the employee was saying as he was mumbling. Finally he hung up on me.I emailed a complaint to their customer service and still have not heard from anyone at Discount Tires. I my opinion they are a bunch of thieves, and liars. Im 66 yrs old and I feel taken advantage of. I am mentally disabled and knew this because I had my service dog with me. It should be a felony to do what they did to me.
Good business, they people are helpful and will work with you. I was very pleased with the service and the price. In Wildomar, see Gabriel. His customer service is outstanding. I would recommend this company.
This store was hands down the cheapest and also best in customer service that I have ever been too. The new manager was very nice and showed that he cared about the customer. If you want the lowest price with really good quality and also great customer service then this store is the place to go.
This place is amazing. The staff is so friendly and you are in and out within an hour.
Great experience. Theyβve made a willing to recommend customer!
A1 service, they are all so amazing that I gave a tip ! I would recommend to all my friends and family. Thanks again !πͺπ¦π€
Came in for tire repair. Got in fast and the job was done quick. Extremely satisfied. They did a great job.
These guys are on point! Just purchased a set of tires for my sons truck. Pricing was competitive and service was great! No hard sell as they offer many other automotive services. Danny and Gabriel did a great job in exceeding my expectations. Thanks again!
I would not recommend this shop for anything. At first the guys are nice. But they lack experience. Took my truck in for an alignment. Drove off and it was 100 times worse. Came back. They tried to fix it. Then showed me something broke and they cant weld there so they cant fix it. They also told me that it must have broken after I drove off. What! No way. Took it to another shop that friends highly recommended to me. The guy there was able to fix it and got me back on the road. Explained to me that the break was done by a wrench that slipped and broke the metal pcs. Wasted an entire day just for an alignment. Had to call off work so lost a days pay as well. But being a single mom with kids. I needed my truck fixed right. Do yourself a favor dont take it here. These guys dont have the experience.
Took out my air filter without my consent and told me I needed to change it.
My wife takes her car here all the time so I decided to try it. Big Mistake. I brought my car in for Oil Change and with that comes the check fluids and tire rotation and put Air in tires. Well come back to pick up my car and was waiting patiently for two service employees to finish up and approx 10 min there was a couple sitting in the lobby and got up and one of the service men literally looked right through me and asked the lady May I help you. I looked stunned well the other serviceman leaned over to him and said I think heβs next. The guy didnβt care and simply helped the lady. Keep in mind my car was finished and hers wasnβt. Long story short. Paid for my car. Checked tire pressure No air was put in and Tires werenβt rotated. Guess I wonβt be taking my car nor my wifeβs car back. Terrible Customer Sevice
They all pitched in to help one another change out all the tires on my RV they did an excellent job thank you very much to all the gentleman at the shop
Gabriel and the team at Discount tire are always great. With all the construction going on around here Iβve caught a few nails/screws. When I go in, the service is quick and friendly. And they even helped me with a house project! Thanks for the in-store use of the digi micrometer.
I always have great services at this facility. Fast friendly service.
Honesty seems to be challenging for the manager. They will make an effort to scam you by selling you nitrogen filled tires. Air is already 78% nitrogen anyway. (They added about $50 to my bill for nitrogen filled tires!) They will add this to your bill without even telling you. Prior to getting any work done, ask to see a breakdown of all fees including installation and misc fees. Then have them remove the fees for items you dont want. The shop is poorly managed and understaffed. Before you drive off, make sure they give you the paperwork for your warranty else they will not include it. Very disappointed by this shop all around.
Very happy with the pricing and labor done on my GMC 2500. A special plus is they give Veterans a discount.
Went in to the Wildomar location to have the tires rotated and the balance checked. Was in and out in about 45 minutes. I have bought two sets of tires here plus a few oil changes and a battery. I feel that I have received good service and good value. I will definitely be a repeat customer.
I had a flat tier near this shop. They told me my tire should be reinstalled, not patch. I brought the damaged tire to my tire shop. They told me my tires damage was minor. Patch was enough. I am not sure who is right. But my tire shop is very big, had run for a long time. I will never visit this shop again.