My husband went in to ask to get his starter tested and they told him we don’t do that. I was pretty sure they did I called and ask and they told me they did.
Derik, Angel, and Gill. Best of the best, wont steer you wrong at all. Give em promotions.
Great experience! Angel was tremendous help. My sons jeep broke down on a trail. Its custom with a Mercedes motor & the upper Got caught on the radiator fan shredding it. The store didnt have one in stock. I asked Angel if has any flexible radiator hose similar if possible to my needs. He had one & I bought it with hose clamps & coolant. Work out great!! Thanks again Angel for your help!
They never let me down here. I had to get these little plug like things to hold my bumper onto my car (long story) and they had them. The staff is kind and if they dont know the answer to your questions they will find someone who does know !!!!
Had to get a part for my truck today. Normally I deal with Derek but he was off. Bella was there to assist me. She was patient, knowledgeable and very determined to help me with the right part that I needed. Thanks for hiring such a wonderful employee.
The woman at night that is there was so rude to me and didnt help me at all. She acted as if I was bothering her, God forbid she does her job. I will never go back to this store, very unprofessional and unpleasant.
Two different times needed a part that nobody has they had it nice folks.
Was in and out quickly on our most recent visit for parts. The workers were kind and helpful and covid-19 precautions were excellent
Cheapest battery over autozone and pepbiys, gave me 20% online price too.
Dave was super helpful. Went above and beyond. Got what I needed
Nice staff
Ive just started using this store and I must say I was surprised how the woman thats night manager went out of her way to help me Saturday when they were one bearing short on jeep rear rebuild that started Saturday as just a pinion seal replacement. All the bearings were shot with her help we still met our Saturday delivery date . Hats off Deborah
Quick, easy n cheap
This store is amazing. Xavier saved my day. My car battery would not start on the way to work. I luckily got a jump and got the car started. I checked Google for the closest location and they opened at 730am. Xavier installed a new battery for me when it was 20 degrees out. They had great customer service.
Always has what I need when I need it.
I needed a new battery for my riding mower, and they were very helpful. They noted that the cable lengths are very short, and ensuring what side the +/- connectors were on was very important, suggesting to bring the battery in to double check. I wouldnt have considered that at all, and its saved me a lot of back and forth with the wrong battery if it wasnt for such observant and helpful staff.
We love our customers and i want to make sure that you are taken care of. Please do not hesitate to call me at the store with any issues and concerns. I want to hear from you.Thank you all for being awesome customers, we are very blessed to have the opportunity to serve you.
Employees are very helpful and generous. They offer to help you without having to ask... I mean the service rep will come outside to help you with your vehicle and new part if at all possible.
Needed an obscure part. Guy behind counter made sure i got it and understood how to install. Awesome!!!
Staff was knowledgeable and helpful.
The night manager Deb on Thursday September19 was very helpful . My car battery needed a charge but it wouldnt take . She did her very best then allow me to leave until I could get e help in the morning . Thank you Beb .
Very happy customer. Love this store. My battery was dying. I went to Advance and Danny did a system check and it was the alternator was bad. I told him I didnt have money to pay a mechanic so he sold me an alternator and gave me instructions on how to do it myself. Went home and got it done and saved a few hundred bucks. Great service :-)
Got ur parts
Always so helpful and kind. Thry serve you as soon as you come in the door. I love that because Walking for me is hard. 5 stars for immediate action.
The guy that waited on me was very unfriendly and made seem like it was bother that I came in and needed help finding what I needed. I’m new to the area. I definitely wouldn’t be giving them my business again.
GREAT STAFF. I need some oil and brake fluid for my car. The staff was GREAT. I got exactly what I wanted. Thank you for your great service.
I prefer AutoZone. The few times I went to Advanced Auto they either didnt have what I needed or it was more expensive. One time they have me the wrong part even tho I have them the correct info for my car.
Great staff. Very good knowledge. John, Ben and Angelo are the greatest team Ive ever dealt with.
I found the brake fluid I needed. Was not greeted out asked if I needed assistance while I searched the isles and googled the internet to find what I needed. No frills lolSmall, clean store. Looked like they had a lil of everything.
Fast service. Name brand products. Comparable prices. Recommended.
Friendly service but way to pricy
Just curious what the typical hold time should be for an auto parts store. Im thinking almost 10 minutes is unacceptable. At least pick up the phone to let them know that youll be with them shortly.
Always good experience, I like their staff and prices
Had a great experience,,John was extremely helpful and ran all proper test for free before installing battery which was also free installation,,great place!!!
I love this place the guys there are always ready to help. But of course you must be reasonable when they are busy.
Knowledgeable staff past basic customer service. Great prices always
Super easy with online pickup. Never have had a headache with ANY of the associates at this store!
Great customer service, im here so often i know most of the employees and its always a pleasant visit
Employee helped me with the parts my truck needed. Very helpful
Outstanding customer service, highly recommend using them and I will definitely be going to them again in the future.
Great! Prices are hood. Nice deal on high mileage oil.
On-line order was less than expected. Resulved quickly with stocked parts. On-line order was cancelled and refunded.
Good people with valid answers to most common questions asked.
Very helpful. Great prices.
Staff is professional and friendly. Plus very helpful.
Very helpful workers of course well be back there for something
They have ice scrapers
Great Experience with service fastened prompt and helpful
Picked up an online purchase. When I walked in I was greeted immediately and walked out with my car parts in two minutes.
Fast service..in and out..
Very helpful when I couldnt find something
Always great
I had a very poor experience at this site. The cashier was rude and unhelpful. I do not plan to return nor do I recommend others to.
Just got my wiper blades.Manager put them on without even asking Awesome
Very nice people always willing to help you
Nice people good prices
Great employees! Very helpful!
Very helpful people.
Ordered some parts online with a coupon with the help of the parts specialist big help thanks
Good service and helpful staff members
Better reward program for your dollars
The Williamstown store is awesome.
Only place that had a water pump gasket for a 98 Toyota Tacoma
Very friendly and willing to help
Wanted blinker light gave me brake light
Friendly and very helpful!!
They go out of there way to help you.
Very nice
Never busy. Staff takes the time to really help you.
Horrible customer service
Best place ever
It was ok
Very helpful
Extremely helpful and courteous
Great service
Ok for parts and supplies
Awesome Service
Great prices
Ok
Nice staff
Helpful Staff
Great service
Friendly