I love their nut and bolt selection. Its expansive. They have a great selection of equipment rental and theire people are usually very helpful.
Good people and good help got me everything I needed to finish the job.
I like the hometown vibe this place has. Prices are higher but you get knowledgeable help and a friendly staff. Plus you can rent any tool you can think of. Great store!
This store never disappoints you can find almost anything you are looking for plus an extra flashlight or 2. They carry Milwaukee tools, craftman, Dewalt and more, Great place to buy a grill, tile, and paint. Everyone who works there knows their stuff.
Good inventory, some of their staff does not seem very knowledgeable
I love this ace hardware. Every time I need an obscure connector, they seem to have some. Thanks ace.
Found an item online said i can pick it up today was in stock at the williston store the employees couldnt figure out what that means. She said that in store pick up today means i can order it it might be here thursday or friday. Of course this was after i had to interupt there b.s. session . No help at all. I even showed them on my phone . SORRY ABOUT ASKING YOU TO DO YOUR JOB!
Even with all the moving things around the Employees knew exactly where to send me and walk me to for what I was looking for. Very helpful. Thank you for great customer service. There is nothing greater as a customer than being able to ask a question and getting an answer instead of a look of discuss as the employee looks around like where do I look or who else can I ask. My favorite is why is this customer bothering me. Ace thank you again for the friendly service.
They have a huge selection of tile and flooring products and home decor!
I like going here. They have a little bit of everything, stuff you would not expect. Everyone I have talked to there is friendly and eager to help you find what you are looking. I dont believe there was a time I went through the store without someone asking if I need help finding anything. They even take the time to talk to my wandering children. Lol. Also if there is something you need and they dont have it they will order it so you can pick it up at the store later. Great feeling place...
Lots of useful stuff and helpful knowledgeable people.
Out of town needed parts had every thing I needed. Quick service.
My bf and I were followed around the store by an older lady that worked there. She asked if we were looking for something and just kept staring at us after I told her we were fine. We felt uncomfortable so we just left.
I love this store..I get lost looking around! Its fun to me..lol
Very good Staff! The cashiers were quick and polite! Will definitely visit again.
Makes great keys!
Really good flooring and tile section. If your in the market for tile dont miss checking them out
Biggest ace iv ever been to!! And the staff was amazing and helpful
Super friendly staff, good delivery service and good selection!
Good selection of items.
Very helpful(as always)no masks!they cut of 2 of 4 ABSprices slightly higer...price for freedom?....and the dont shun me for bringing my son to the hardware store!
They are very helpful, almost to a fault...they insist on helping you even if you dont need help...but everyone is pretty friendly over all, I just try to not look like I need help haha!
Always happy here.. I think they all know me, at least by sight.
Williston Ace Hardware is by far the best Ace Ive ever been!
Loved it and of course customer was amazing.
Very kind,helpful and knowledgeable staff!
Very friendly personnel in this store. I visit the store often.
Did not have what they said they sell online in the actual store
The staff is always helpful. Nice selections of items.
This is one great hardware store! As soon as I walked in I was asked what I was looking for and when I told them I needed a few keys, the kind lady announced my need over the P.A. system. John was waiting for me in the back and we had a wonderful conversation while he made my keys. He was terrific. The store is clean and bright and well-stocked. I will be coming back. Thanks, John!
The staff is always so helpful and knowledgeable about the products. Usually if I explain what I need they can help me with a solution.
Great friendly help. They ask as fast as you walk in what they can help you with and take you right to the spot....if they have it.
There is a MASSIVE selection of flooring to pick from here. The staff is friendly and knowledgeable. They are willing to not only help you find what you are looking for, but they will help you find out what you need to complete your project if you arent sure. Travis, Sarah, Raelynn... the list of good employees goes on and on. Ive never had a bad experience here.
This store has a great selection of flooring and a staff that checks up frequently to see if you are finding what you need. It is appreciated! What is annoying is they start shutting off lights 10-15 mins before the store closes and herding you to the cash registers. It feels like come closing time they no longer want to serve a customers needs and want to be home as fast as possible.
Really nice employees. Always wanting to help in a nice way.
Went in to get a key for our Victory motorcycleI believe it was John who tried his best to copy it for me. Told me to take it home and try itIf it works come back and pay for it and to let him know if it workedUnfortunately it didn’t work even with his best effortThank you for trying to help me out!!!Yes we will be calling Victory now
Good people, helpful staff, cooperative and knowledgeable about their products.
Always friendly, just not a large selection of some items..
Always friendly and readily available to help!
Extremely knowledgeable staff, you never have to go looking for someone to help you. They greet you as soon as you walk in! Great prices and selection. 🇺🇸🇺🇸🇺🇸
All of the employees are super helpful and very friendly! Love the little area of the store with the decor etc!
They are always attentive, they usually have what you need!
Great customer service!! I went in to buy carpet. They were very knowledgeable and figured it all out for me. Very reasonable price! Very friendly cashier too!
Great service. One of the bigger Ace hardware stores Ive been in. Friendly staff and easy to find products
Very helpful and informative staff
Avoid Rick. Hes pushy and rude. He doesnt listen to what the customer says and grabbed an item right out of my hand. Edie, John and Crystal were helpful and polite. They listened first, then responded appropriately.
Ace really is the place with the helpful hardware folk. I go to Ace I find a customer service representative and tell them my issue or what I need fixed and they always have a solution or they can find someone that has a solution. Also you can rent small yard equipment and other large power tools to get your project done.
Friendly staff ready to help locate what you need!
Had a good experience at Ace will definitely go back. Employees were asking if i needed help finding anything as soon as i walked in.
Very helpful staff and large selection
Brittany is an amazing employee, happy to go in and receive excellent service from her.
Took a bit for someone to come help me, but when they did, they got me out the door fast!Ill give them another chance. :)
Very helpful
I was helped right away, they had what I needed, plus more, nice layout of merchandise, clean and organize..I would highly recommend this store.
Great customer service. Lots of great stuff
The most helpful staff in town!
Awesome
Always friendly and eager to help you out
I think the workers are very nice and professional
Nice local hardware store the employees are very familiar with the products in the store and are very well stocked as well
Friendly staff!
Helpful staff. Incredible selection of flooring options.
Great service and staff, I go here before Walmart or Menards. The friendly helpful staff make it worth it.
Friendly and helpful staff. Have to watch the sales though, otherwise youll get gouged price wise.
Helpful with large selection.
People are there to help if you need it
06/06/2019 Evening staff was very helpful and knowledgeable. Cashier was very friendly.
All staff members are very friendly and helpful
Every employee is friendly and asks if you need any help. Feels like a family owned atmosphere.
Best place to show! Courtesy and well mannered person!
Very helpful even 10 minutes before closing time on a Sunday
My favorite place for what I need. Love the staff, always helpful.
Omg what a cluster! Went in and grabbed chain for the toilet and both registers were tied up with cashiers trying to figure out how to ring up nuts and bolts. Will avoid next time and go to Menards
Dont have to walk a half-mile to get what you need
This store has everything that I wanted
Good place, large, has a lot for business or private
Always have what I need and someone to help me find it.
Good location, high prices
Great place to shop
Awsome customer service.
Always have what you need in a pinch for just about anything
Nice place for home tools, electrical home, I went there to copy my car key on laser machine, they said we have the laser machine but we looking to hire some one can work on it !
I go there mostly for the rental tools, and they have units there which can’t be rented anywhere else in town.
Disappointed national website needs to pay attention to the local store. Website for store stated item was in store. Store doesnt have it.
Great help here!
Good Quality tools!
Milwaukee fuel power tools!
Great service easy to find what i was looking for
Customer service is 100%. Always someone to help you out. Plenty of cashiers.
Love their art section
Misc large bolts not found anywhere else it seems
They are extremely willing to help. Large selection for the size of the store.
Got what I was looking for
If they dont have it, you didnt need it.
They always got a little bit of everything
Not very helpful when looking for something?
Great selection
Good place
Staff was polite and friendly
Good as always