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Wireless World - Verizon Authorized Retailer
527 1st St S, Willmar, MN 56201, United States
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Wireless World - Verizon Authorized Retailer
Comments
Tr
Review №1

Wonderful to work with! We had an issue with the upgrade on our account. Kelsey worked to make it right! Extremely satisfied with the customer service here!

Ju
Review №2

The two guys I worked with made the experience fast and easy! Much much better than previous experiences at other stores! Highly recommend!

Sa
Review №3

Needed to make several changes to my plan/lines today. Jacob was so helpful, and friendly and understanding with his service. He figured out all my options and then made suggestions based on what would save me the most money. The reason for needing to make changes was complicated and unexpected, and Jacob was sympathetic and thorough in figuring it out for me. So happy he was working today!

re
Review №4

So Aaron was amazingly patient with me (I did not have my passwords or other things ready when I went in- my bad). Cheery and fun, we joked. Sean was just as great as he was last yr when I needed help too. You seem to have a very good crew at this place. Thank you.

Ja
Review №5

Aaron was super amazing to work with!!! He was so patient with the issues we were dealing with. Willmar will miss him and Owatonna will be lucky to get him.

Tr
Review №6

Kaylee was very helpful before switching to my new phone, she was very patient with me and answered lots of my questions. Once the new phone came she was very helpful in setting this phone up with my truck. I was really impressed with her knowledge and help!

Au
Review №7

Ryan at wireless world did a great job! He was transparent about everything that was going on in the process and had no issues explaining something again if needed. He was extremely patient and it was very appreciated. Would recommend to anyone whos looking for phone help!

Ke
Review №8

Ryan worked with me on setting up a new account with 6 lines that ported over from another provider. He stayed late and made sure everything was great for me. Thank you again, Ryan, for making this an exceptional experience!!

Ja
Review №9

Very smart and thorough. They all worked as a team, if one person didnt know an answer they were not afraid to ask each other.

Sh
Review №10

Sean was AMAZING! I was in-and-out of the store in less than 30 minutes with a great deal on my new phone. He explained everything very clearly and I knew exactly what my charges would be. He was very knowledgeable and, even for an old lady, his recommendations were spot on. Thank you Sean!!

Da
Review №11

Sean is awesome! Very knowledgeable and a great sense of customer service. I recommend Wireless World in Willmar Minnesota for all your phone needs.

Sa
Review №12

Very helpful, suggested other items to buy but not pushy!

Di
Review №13

Our experience at Wireless World was exceptional. Jake was very helpful when we were shopping for new phones. Would definitely recommend this store to friends and family!

Jo
Review №14

Ty was very knowledgeable and supportive in adding multiple lines and new phones to my account. I typically view this exercise as a negative and long experience. Ty took care of us in a timely manner!

Na
Review №15

Jake, Ty and Alan were fantastic, professional, they made the transition to my new Samsung flip phone absolutely wonderful and simple. Great job guys!!!

An
Review №16

Amazing experience. Very knowledgable and friendly staff!! Highly recommend.

De
Review №17

Justin at the Owatonna location is very knowledgeable and has great customer service skills. Been working with him for years now. Always willing to help out. He is our go to guy.

Dy
Review №18

Efficient and very helpful! Aaron did a great job getting me the best deal possible. Very happy with my experience

Ro
Review №19

VERY helpful to an old guy whos just not made for this world of electronics !!!

TR
Review №20

Helpful and knowledgeable about the product. Also patient with my lack of knowledge about technology

Lo
Review №21

Kaylee was so very helpful and friendly. Amazing store and staff!!

Br
Review №22

Willmar MN wireless world are the best. Great customer service with great explanation of the phone and how to operate them.Aaron Callstrom, Ryan Larsen, and Allan Cruze are awesome to work with on all issues. Thanks everybody

Ja
Review №23

This store had excellent service and were very skilled in their job. Kaylee did a great job at transferring everything over even when most of the screen wasnt working.

Ke
Review №24

Debbie was very pleasant and helpful during our visit. She explained the problem with my old phone and explained why trying to fix it would not be practical. We looked at a variety of products, she explained their features and let me choose what I wanted. No pressure. The set up went well. I was very pleased with the friendliness of Debbie as well as the other customer service reps. Good job.

Mi
Review №25

Very friendly and helpful. In and out in less then 5 minutes 😊

Am
Review №26

Worked with Jacob- 10/10. Amazing service and great plans!

la
Review №27

Staff always greets you, and are willing to listen.

Ki
Review №28

Sean was so amazing to work with! Very good at his job! Thank you so much!

Fr
Review №29

He was very helpful in answering questions and was not pushy. He was very knowledgeable. Although Verizon seems to keep adding more and more things to buy, Wyatt offered the items, explained them, but did not force me to buy them.

O'
Review №30

Was great working with Sean. We got a much better phone and overall deal than expected, in far less time than expected. Thank you!

Je
Review №31

By far the best Verizon store I have been to. They got us the best deals that no other store offered or even mentioned. Kaylee was wonderful to work with and the whole staff was extremely friendly and helpful. I highly recommend going here!

Ch
Review №32

Good Service And deals great for new phone purchases!

Le
Review №33

I loved the service I received today! I had to go in multiple times and Ty was patient and understanding! I’m there was a few complications with account numbers from our old company but Ty figured it all out and was super easy to talk to! Note to the marketing department: He loves Reese’s Pieces could you give him some of those instead of Jolly Ranchers? 😊Jacob was also very helpful! I brought in a phone to trade it in but I had passed the deadline so he helped me trade it in for a a screen protector.

Ly
Review №34

Sean was super fast and polite might have been my quickest in and out at wireless world. Always a good experience with Wyatt or sean

St
Review №35

Went to get a screen protector for my new phone. They even put it on for me!

Mi
Review №36

We were helped by Shawn. We had called ahead to find out availability of phone and asked him to hold onto it as we were driving an hour to get there. He was very professional and even had the phone out and charging before we got there making the process of activating the phone quick and easy. Highly recommend to others.

de
Review №37

Had some technical issues but he kept going until it was finalized. He looked for all the savings he could find for me. I’m very happy with the customer service I received.

Ti
Review №38

Great service very friendly did all the transfer while I was busy doing other things. Thanks for all the help.

To
Review №39

Excellent service & friendly.

Dr
Review №40

Always get done what I need to get done hah. Fast to answer, and generally good natured. If they cant fix it, theyll find a way another way. Just be careful of pulling your phone out around them. They love to offer out the spectrum mobile plan 😂

Ab
Review №41

With a super excellent kindness thanks to Debbie

Pr
Review №42

Ty was super helpful today (as always!) and got everything resolved for us even despite being super busy. We always have great experiences with the team at this store!!

Ka
Review №43

Ty and another young woman (didnt remember her name) were very helpful. No stress or pressure. Spouse got a fancy phone and they were very good about explaining things. Have worked with Ty before and always happy with the service. Thank you.

Ma
Review №44

My screen cover was very cracked and the last drop led me straight to my Verizon store. I was pleasantly greeted by an associate who immediately started working on my cracked screen cover. He told me he could take care of it and it would be like new! While he cleaned my screen and applied the he assured me that my phone would be like new. However, he ended up removing that screen cover because of something with which he wasn’t completely satisfied. He removed that cover and placed . attention to detail was excellent ... my phone was returned to me just like new!! It was perfect! The whole experience was great! Kudos to Verizon and one of your excellent employees!Thank you for the opportunity to give back!!

me
Review №45

Kelsey always does an awesome job she gets us what we want fast and gives us options and doesn’t push to get us to buy more then what we went in for. I have always worked with Kelsey and have always had excellent service, she explains how to work/use a device if needed and is always willing to answer any questions I have. Thanks Kelsey.

Sh
Review №46

Aaron was very knowledgeable, friendly, and helpful. Explained all details of various offers and plans and was very accommodating to get us the best value and plan. Highly recommend Aaron for your wireless needs.

Al
Review №47

It was a really great experience. It took very little time and she seemed to know exactly what she was doing. Thank you for helping make our holiday ❤

Ba
Review №48

What a great help Jake and Liz were. They went the extra mile to explain the difference in what we wanted to do. And what would be more cost effective! As well when we had questions about our new devices they were quick to respond with answers and assistance! I have been with verizon for over 12 years and wouldnt change a thing!

Ha
Review №49

Jacob was exceptional as to his customer service. He took the time to answer our questions, explain the phones and the service costs. He was a great representative of Verizon.

St
Review №50

Great customer service. Our salesperson was friendly, helpful, and had fast service. Definitely knew the products.

Th
Review №51

Jake was excellent to work with! I gave him a tight timeline to get everything switched over from sprint and he exceeded expectations. Highly recommend stoping Jake and Wireless World!

Br
Review №52

Help out the whole way. Answered any question I had. Helped make sure I kept my same number witch was a bonus even though it was a process and having to contact my old phone carrier. Would most certainly refer Verizon to other people.

Ka
Review №53

Working with Debbie to get our new phones was awesome!! She knows her stuff well and was able to help us make the best phone and plan choices to meet our needs and get the best deal. Honestly, Ive always hated phone shopping, but Debbie made it easy and her personality is such, that it was even enjoyable!! Highly recommend Debbiie at this location!

To
Review №54

Kelsey was amazing! She was very patient and thorough explaining everything to us. As “seniors” we had lots of questions and she took the time to answer them. We are now enjoying our new phones! Thanks Kelsey and Verizon!

Be
Review №55

Very fast knowledgeable information, would recommend.

Su
Review №56

Sean was super helpful to me. I didn’t need all the bells and whistles for this old lady. He hooked me up with the perfect phone

Ch
Review №57

We’re a couple of senior citizens, both needed new phones! Your representative was very patient and helpful. Thanks for doing a good job!!

Sh
Review №58

Ty was very welcoming the second we walked in the door. He helped us to upgrade our phones and explained our many questions. All the staff were friendly and helpful.

Gr
Review №59

Staff friendly, and always are professional. Way superior to the Corporate store.

Jo
Review №60

Sean was able to assist us with the right phone based on memory and use. Thank you for expert advice!

Ma
Review №61

We appreciated working with Aaron at Wireless World in Willmar, Minnesota. He is pleasant, knowledgeable and helpful! Thanks for a great experience!

Bo
Review №62

Thanks for putting up with my husband.

Ka
Review №63

Great experience at wireless world! Will not go back to corporate store. At wireless world they will offer to transfer the data from your old phone to your new. Feels much more welcoming in the store.

Di
Review №64

My experience at Wireless World - Verizon, was so good! Aaron was great to work with! I loved how he did his best to find the best plan for me that could save me money! He was patient and thorough and so pleasant! Thanks Verizon!

St
Review №65

Ty did a great job getting my new phone set up this evening! He worked hard to find what was needed. (Friday the 13th and everything!)

Da
Review №66

Fast service, they know their business, listened first for my request then responded quickly. I was skeptical about buying a new phone, thought the process would be painful, it was not, a very pleasant experience.Thank you Wireless World

Me
Review №67

Sean was very knowledgeable and very helpful to us! We appreciated the timely service!

Di
Review №68

Debby did an outstanding job of setting up my 88 year old mother with a new iPad ! She was patient and thorough. She made sure my mother understood everything. Debby went way above and beyond what I expected. Great customer service!

Re
Review №69

Wyatt was very knowledgeable and helpful. He worked at length to ensure we had everything we needed before we walked out the door. Fantastic customer service!!

Sh
Review №70

She was fantastic!

Se
Review №71

Debbie is always upbeat and in a positive mood its nice to go into the store see that still! She is quick to help fast on the computer and sends you on your way with a smile on your face!

Ce
Review №72

Wyatt was extremely patient and took the time to figure out what would work best for me and to make sure I understood my options and was happy with my decision. Will definitely come back.

Ch
Review №73

Ty is a really helpful person to work with at verzion and if you’re trying to get your new phone u recommend him for a satisfacotry visit.

Ha
Review №74

Jake you the best ! Thanks for all your help!

Br
Review №75

Ty was great, helped with any questions had and also got some discounts I didnt even know about.

Jo
Review №76

Wyatt did a terrific job. He is a study in professionalism.

di
Review №77

Ty helped me to get my iPhones back in working order. I practically spent my entire day at the Verizon store. Very helpful, pleasant to work with, explanations as needed, professional manners, suggestions to local places for help with other electronic devices.

ma
Review №78

Debbie was awesome and patience!! Excellent.Just took a long time to get all set up!!

Ja
Review №79

Always great service. 👍

Ja
Review №80

As a older person with limited technology skills, Jake was patient and kind with me. He was knowledgeable and understanding regarding my minimal requirements and offered but didn’t push extra options.

Ab
Review №81

Ty was such an amazing salesman!! He made sure to give us the best deal possible!! Very friendly and easy to talk to!

Ki
Review №82

We have been to this store a few times and always had great service but today with Aaron we had by far the best! He was quick, efficient and very kind to work with! We will keep coming back!

Em
Review №83

Kelsey is super friendly and gives great customer service! She’s helped me out every time I’ve gone and I have not been disappointed.

Cl
Review №84

Excellent service. Ty Hald did an excellent job in getting us set up with a new phone and explained and answered every question we had. He transferred everything from our old phone to our new one.

Al
Review №85

Juan and Staff were very helpful. They helped me with a new plan for our business! Highly recommended for any help with phones/tablets!!

Ro
Review №86

Sean at Verizon was very professional and easy to work with. I would recommend him to all my friends.

Ja
Review №87

Very helpful getting my service turned back on and very friendly service!!!

Ap
Review №88

Kaylee was amazing, helpful, patient with our MANY questions, personable and so helpful!!! We have come to expect nothing less because they all do a great job at this location.

Am
Review №89

This is the only place I will go for Verizon products. They never disappoint .

An
Review №90

Great service! Fun environment. Kind employees. Good experience.

Ch
Review №91

Ty was extremely friendly, courteous and helpful. He solved my issue quickly. Great customer service!

An
Review №92

All the staff is super friendly and gets the job done quickly!

Ma
Review №93

Wyatt did great at his job. Too bad Verizon can’t figure a way to streamline the process so It don’t take nearly 2 hours to accomplish what was needed.

Er
Review №94

Great service and an even better attitude! Sean was awesome!

An
Review №95

Debbie was very knowledgeable and helpful. She was able to find my the best option at the cheapest price to meet my needs. Top notch!

be
Review №96

Great hospitality and patience!!!

De
Review №97

Verizon service was efficient. The employee was very personable and helpful. Thank you

Da
Review №98

Loved it 100% he was way awesome

Gl
Review №99

The best experience I have ever had with cell phone service! Thank you Ty!

Sa
Review №100

Great experience! Made adding a line and fixing my bill painless!

Information
19 Photos
100 Comments
4.8 Rating
  • Address:527 1st St S, Willmar, MN 56201, United States
  • Site:http://wirelessworld.com/
  • Phone:+1 320-222-8255
Categories
  • Cell phone store
  • Internet service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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