I recently went in looking for a desk and Matt Bender Tammy were very patient helping me determine what would fit best in my room. Although I may not have bought a desk today he laid the ground works for a future customer! Thank you Matt, Tammy I appreciate your hard work!

Just bought a full home office (desk, hutch, bookshelf, chair) from this store and couldnt be happier with price and service. With slim pickings during the crazy times were in, Tammy was extremely helpful by calling around and finding the matching desk at a nearby store. Typing this review from my new setup which looks great!

Great service and prices

Quick trip friendly staff. Very educated on service dogs it seemed no one made a big deal and they led me directly to where I wanted. Shelves were a little empty but its a new semester so I understand

Well stocked, clean and spacious store. Very good in stock, very rarely can I not find exactly what I need at a great price! Courteous and attentive staff, who help but dont hover!

Staff was super friendly. Asked if I needed help. I replied with ill just give you my list and you find it. I was joking but with a real smile the employee said wheres the list lets get going. Great customer service

Asked manager to help me fax some papers to medicade for my mom since the library are closed. I offered her $20.00 to fax. She refused without a care in the world..

Excellent customer service! The young man that assist me was pleasant and professional. I visit this OfficeMax once or twice each month.

Had an issue with a purchase delivery. The manager was extreamely helpful and worked to resolve it. Its service like this that keeps me coming back.

Not the place for laptops/printers/tablets etc. Theyre always out of stock. Better off buying online.

Good social distancing methods in place :)

1) misinformation given over the phone with regards to installation2) poor customer service:Will Cochel spent more time resetting his password and looking for his supper delivery than he did helping and explaining what needed to be done3) when told that we would have to leave our computer overnight (this had not been communicated either over the phone or before he took the computer and password from us), he was visibly put out that we were not going to leave the laptop.

Super slow service. I placed an online order which was clearly printed incorrectly (I ordered a booklet and they printed individual sheets) and two employees working the printing services refused to help.

Best printing service for small business!

Customer service was terrible. Nobody in the store knew how to print a paper front and back. The manager walked in circles ignoring the six customers waiting for help. Youre better off visiting a library

Very helpful and informative. Love them.

Maybe just a bad Sunday crew, but, no one knew what a USB WiFi adapter was. The guy I talked to seemed very bothered with my question and passed me to another employee. I ended up getting it on my own. Then he wouldnt let me check out in his lane. Disappointing.

The sales kid seemed to be bothered that I asked him a question while he was texting. They are usually very helpful..but not today.

This review could really be about any Office Max. I have the same problems at all of them. There is hardly any help and when you do find it they are often serious and crabby with you. They really dont make an effort to help you and sometimes you know more they do about certain products.While the store to some degree always has stuff in stock, its prices are often higher then if you went to another place like Best Buy. On rare occasions they have a good deal. The atmosphere always feels bleak and cold inside. They should probably look at a more colorful theme for the stores.Only good things are they sometimes have things you cant find anywhere else. Which is the only reason I give it 2 stars.

Very helpful and good service.

Didnt know this place was still open until one day just walking into it and trying. Surprisingly nice and fairly priced stuff.

Printed same day business cards. Relatively fair price and speedy service.

Very nice 👍

I went to the Willoughby store with my mother to take advantage of the penny deals. Ive been purchasing school supplies to donate. Everything was fine. The young man that rang me out and then my mother was an awesome young man. Unfortunately i had to experience a situation between an employee (I believe his name is Phil) and a customer. She was there with a child about 12 yrs of age. The boy was in line to make a purchase and she had a separate purchase to make. Phil proceeds to make a scene that they cant purchase these items as there is a limit. She tells him the boy is making his own purchase. Phil keeps arguing out loud with the customer embarrassing her in front of everyone at the register area She tells him that the young boy doea not live with her, Phil keeps arguing. She puts everything down and leaves the store. He kept making comments. I proceeded to tell him that his actions were not right and that he has no idea if the boy lived in her house or not and he had no right to embarass a customer in that manner. Very rude and not acceptable. I left the store. The woman was in the parking lot and drove up to me. She proceeded to tell me that she was a special education teacher and was using her own money to purchase dry erasers for her classroom. I felt so bad for her. I will avoid this store in the future. There are other incidents where the employees were of no assitants. When asked for assistance they were reluctant to assist. Except for the young man that rang up my purchase. He is always willing to assist and is very pleasant. Im not sure if Phil is the manager, but if he is he needs some seriouse customer service skills training.

Went at 8pm on a Thursday, only 2 employees working. One on register and other at copy center. Long lines in both and no one on floor to answer questions. What a frustrating mess. School starts next week, everyone is school supply shopping, they should have employees on floor to direct and answer questions!

Moderate prices, friendly atmosphere, easy to shop, knowledgeable service representatives.

Best around for office supplies

Associates were very nice and extremely helpful

Good clean store for office supplies

Good office Max with friendly people

Found exactly what I needed.

Great help, great service.

McDonalds never disappoints

I used their printing service which is always A-1

Very helpful.

A little over priced on some items, but overall my experience when visiting Officemax has been good.

They are very helpful

Great customer service

Office supply store told me to order paper rolls online.

Clean, organized, quiet store

Very helpful

Full office supplies stop here.

It was good

Average Office Max. Nothing special.

Love it

Just looking