Chad was extremely helpful with my mattress purchase!! AND he gave me a FANTASTIC price! I would highly recommend Mattress Capital!
New to town, my daughter and I walked into what I can only describe as grace and hospitality from this business! We were treated to kind conversation and expert advice, given options and choices with an interest to what met our needs. Whitni was absolutely wonderful- a good listener and instant rapport builder. We can’t say enough about the manager, who was ALL THE GOOD WORDS! This is a safe, reliable, perfect place to buy your next mattress. Thank you!
Maryanne was so polite answered every question I asked her. Took me way too long to finally get a bed that I have been trying to get since Florence. Glad I stopped in today and talked with her she helped me find a different mattress and I purchased it right then. She needs a raise.
Honestly couldn’t have asked for a better experience at a mattress store. They helped us find exactly what we wanted around our price range and we were able to pick it up immediately to take home. Spent less than an hour in the store total. Sales associates were super helpful and personable. Highly recommend shopping here.
I spent the weekend trying to find a quality, but reasonably priced, mattress and probably hit 75% of the mattress and/furniture stores in Wilmington. After dealing with too many pushy and/or uninformed salespeople, it was a relief to walk into Mattress Capital on College Rd. The salesman was friendly, clearly knew his products, and we had a nice conversation about how much he enjoyed working for what I was happily surprised to learn is a local, family run business which is what I am eager to support these days. I got a very well-made (in the USA!) mattress that suited my particular sleeping needs for a very fair price. For any future mattress needs, I will save my time and head straight back to Mattress Capital.
Amazing experience shopping for two mattresses at The Mattress Capital! Our Sales Rep was so helpful and professional!! The experience took no time, was super easy, and our mattresses were delivered to us a week earlier than we thought they would be. Not only was the customer service amazing but we received wonderful quality mattresses at a fraction of the cost offered at other retailers. Also, the other store we looked at would not have been able to deliver for six weeks. We will be back for all of our furniture and mattress needs! Thank you, Mattress Capital!
I wish I could give more than 5 stars! The staff was extremely knowledgeable, helpful, and patient. We weren’t bombarded when we walked in the door which was refreshing. I will definitely be doing all of my future purchasing here. I’ll recommend anyone that asks me to The Mattress Capital. My mattress buying experience was better than I ever imagined it could be. I hope everyone has an experience like this!
I have purchased 5 mattress from here. The main purchase was a king tempurpedic. This is literally the best purchase of my life. Not to mention they were almost $1000 less than the competitors!! Kirk and Chrystal were awesome to work with. 10/10 would recommend.
Best Customer Service experience! The Mattress Capital delivered our new mattress on time, set it up and disposed of the old mattress / garbage. The delivery team was super friendly and went above and beyond to ensure everything was perfect. We give it a 5 Star recommendation for the Mattress Capital and their team. #supportlocalbusiness
My wife and I came in looking for my daughters first big girl bed and ended up leaving with a Tempur-Pedic! We tried one out just to see what they felt like while we were checking out and fell so in love with it that we had to take it home! We got an amazing deal on both and cannot wait to take delivery. 1st Class service, great prices, and a huge selection of products --- I will be back for anything else I need!
Had a wonderful experience finding a mattress. The staff was very knowledgeable and honest. They were able to match our needs with the perfect mattress for my wife and I. Couldn’t be happier. I would highly recommend this place.
Awesome experience purchasing our adjustable bases. Great quality merchandise. Very satisfied. The regional manager was wonderful. The delivery team was on time, very professional. Would recommend checking these folks out!
This place has the FRIENDLIEST staff and great prices. our sales rep was extremely knowledgeable and helpful. highly recommend!
When I called on the phone, the salesperson answered all of my questions and also had a really great and genuine personality. When I came into the store he was very helpful and ensured that I purchased the mattress that worked best for me at a price that fit my budget. Very fast and attentive service! They also have plenty of options to choose from and work to meet all of my needs.
Very friendly! Great customer service! Made the search for the right mattress easy. Thanks!
I got a new mattress with cooling gel, an adjustable base, AND a headboard for less than I was quoted for just a king mattress and foundation at a store down the road. Best part was it was in stock and I got it delivered the very next day! Their Delivery guys were really nice and took my old set way to be disposed of. The whole process was surprisingly easy!
I bought the Southerland Olympus King Mattress and I absolutely love it. Prices are great and the customer service at the store was amazing. I will definitely return to this store when it’s time to find another mattress.
Pleasant experience. Manager Chad showed me exactly what I wanted and listened to my need
They had a huge selection of mattresses to choose from and I found both something for my guest room and something for my Master Suite at great prices! Their sales team is knowledgeable and friendly but not at all pushy. A great experience from start to delivery!
I love my new mattress and adjustable bed! Chrystal went above and beyond by helping me pick out the perfect one. Because of the pandemic, I bought the mattress without actually testing it myself. I told Chrystal what I wanted. She measured and tested out the firmness of my choices. She gave me her honest opinion and I am thrilled with the outcome. She was very kind and knowledgeable. The delivery and set-up went smoothly and on time. It was neat, and they took away all the garbage. It was a pleasure doing business with Chrystal and this company.
I AM BEYOND SATISFIED WITH THE CUSTOMER SERVICE MY WIFE AND I RECEIVED 👌🏾👏 CAME IN LOOKING FOR A FULL SIZE QUEEN BOX SPRING AND PURCHASED A NEW BED AS WELL... WILL FOREVER HAVE MY BUSINESS AND WILL DEFINITELY RECOMMEND TO EVERYONE
IM SO VERY HAPPY ABOUT MY NEW PURCHASE TODAY, ME AND MY HONEY BUNNY WILL SLEEP SO GOOD FROM NOW ON!!! I CANNOT WAIT UNTIL DELIVERY THIS WEEKEND, THANK YOU, THANK YOU MATTRESS CAPITAL FAMILY!!!!!!!!!!! WELL DEFINITELY BE BACK!
We have never spent more than a few hundred dollars on a mattress but knew we needed to invest in a quality mattress. They had a large selection and the store was very clean. Our salesperson was friendly, knowledgeable, and most importantly not pushy. He listened to our needs, guided us through our options, and helped us narrow down exactly what we were looking for. It was important to us to support a local business and we were blown away by the level of service. Delivery was an equally positive experience. I whole heartedly recommend coming here for any of your mattress needs.
The manager helped me select the perfect mattress for me and worked with me to get the best price. I can’t say enough good things about the amazing customer service. Very happy customer.
Very helpful, knowledgeable and fast service! Will definitely return when I am in need of another bed! Thanks!
Just purchased two “Harmony cooling pillows” they both have cooling gel on both sides. Best purchase I ever made!!!! Got get yourself one or two. You won’t regret it!
Buying a mattress was convenient and simple, and the customer service top-notch.Would recommend to anyone in need of a mattress in Wilmington.
The man who helped us treated us very well and accommodated to everything we were asking for! Would recommend to anyone looking for a new bed!
With all of the Mattress store in Wilmington, we are so glad we stopped in The Mattress Capital! They were very helpful in assisting us with different options for different wants and needs we had for our children and ourselves. We ended up purchasing a mattress for ourselves as well as the kids. The answers and availability to try the different models that we were interested in was enough to make us finally push the button on our Tempur Pedicure mattress! Thank you!
I wanted to give a Thank you out to the informative staff over at The Mattress Capital. Friendly and knowledgeable staff with fine high quality items for all that you would need for a truly blissful slumber. Do not waste your time shopping for a mattress at a big box store you will regret it. Stop here first.
I chose Mattress Capital out of all the options in town because of how good the reviews were. This place definitely did live up to the reputation. Our sales rep took excellent care of us. He was super informative, knowledgeable, and all the while being extremely patient with us throughout the daunting process of replacing our 11 year old Tempur-Pedic . He guided us in the right direction and made our purchase as simple as possible. I definitely would recommend coming here if you’re looking for a mattress. Thanks again!
I have never been treated more wonderfully than by Mattress Capital...everyone from the people who greeted me in the store, the people who helped me with my orders, to the gentlemen who delivered my new Tempur-Pedic and adjustable bases. It was a very pleasant experience and they even worked with me when I had to make adjustments. Their prices are very competitive as well. Truly a class act and I will always buy anything I need in the future from here. Thank you again!
Mattress Capital has been our one and only bed and mattress store since we moved to Landfall twelve years ago. Superior products and service every time. Plus, the super friendly staff is extremely professional and knowledgeable. Its wonderful that they always help us rather than pressure us and have a huge selection to choose from. I have gotten two Tempur-Pedics here and my parents got a Sterns and Foster delivered to Bald Head Island last week. An absolute pleasure to deal with every single time!
Fantastic experience all the way around. Staff was incredibly knowledgeable, friendly and genuine, which has not been my normal experience in the world of mattress retailers. The Mattress Capital has made me a client for life!!!
I absolutely LOVE my mattress that I bought at The Mattress Capital. This is the fourth mattress that I have purchased from them. The staff is so knowledgeable and has helped me pick out the perfect mattress, not once, but four times. You can’t beat their prices and their customer service is unmatched by anyone in the industry. Kirk, Chrystal and the entire MC staff always go above and beyond to take care of their customers. I have referred so many people to The Mattress Capital and each referral has been beyond impressed.
The only place we buy our mattresses! We’ve just purchased our fourth mattress from them and couldn’t be happier. Great selection and service!
So glad I bought my daughters mattress here! Great service! Devin was a big help!! We will be back to purchase our next mattress ......thanks for making the process so easy!
Huge Selection! Locally Owned and Operated! I got my mattress the very next day and absolutely love it and my cooling gel pillows! Thank You Mattress Capital!
Our mattress is great and at a fair price. The reason for the 2 star rating is the company’s lack of customer service of any kind. We brought the mattress home ourselves because it came rolled in a box. However, we had to have the box spring and frame delivered. The delivery didn’t take place on the agreed date and no phone call to reschedule. It did show up the next day unannounced. We asked the delivery men to leave it on the porch so we could limit our interaction. We brought it in and took the plastic off and found it was damaged. I called Bobby to see if it could be replaced. He spoke with the warehouse and they said we must have done the damage. Really???? Then they said it’s their “policy” that all sales are final on box springs. I asked Bobby for a price adjustment for keeping the damaged piece. No. So, I’m stuck with it and disappointed. They have a “policy” about returns but there doesn’t appear to be any customer service policies. I asked Bobby to have his Manager call me. That didn’t happen. Foul Mattress Capital!
Bobby was super amazing and soo nice. He helped me first thing in the morning and got me into the perfect bed at such great price in no time. He was very understanding and answered ever questions we had. Such an amazing experience!
I love Mattress Capital! We went in over the weekend and got a super comfy mattress with cooling gel and pillows to match for a great deal! I really wanted a Tempurpedic with the cooling gel but just could not stomach the price. The manager there got us a great deal on an MLILY mattress that feels just like the Tempurpedic but was much more affordable. We got the mattress and the adjustable base for less than the price of the Tempurpedic mattress only! Delivery guys brought it the very next day and removed our old mattress and box spring before setting up the new one. I cannot thank the team at Mattress Capital enough for making this process so easy.
I love my new mattress! Chrystal was able to help my other half and I pick out the perfect one.. Without being a pushy salesperson. Instead, she was just kind and informative.
I recently visited the Mattress Capital store located on S. College Road in Wilmington, NC. and purchased a couple of mattresses there. I had visited several mattress stores but ultimately chose this store due to the knowledge and courtesy of the young salesman there. While there I tried out many mattresses and asked many questions about each one. The salesman, Bobby, patiently answered each and every question. I was impressed by all the facts he shared with me. I definitely recommend this store and be sure to ask for Bobby.
What a amazing experience I had last night buying a mattress for my guest room. I was greeted by a tall young man named David who is one of the nicest people I have ever met. He knows what he is talking about and is very experienced and the nicest and most polite salesman I have ever met with, A amazing personality that any job would want. The company Mattress Capital is the way to go for any mattress needs you have, and I’ll be coming back!
Great selection and excellent service! So glad we stopped in!!
Fantastic customer service and excellent selection! We can’t wait to get our new mattress!
Bobby was very professional and patient. He was knowledgeable about the beds as well as how it would effect my sleep schedule. Highly recommend.
I was about to buy a bed from the place down the road but thankfully I stopped here and Im so happy I did. Their price was 400$ better ! Place was very clean and the candles smelled great.
Great prices ! I got my tempurpedic here and I have no more back aches or anything ! Highly recommend this place !
Huge variety of comfortable mattresses. As well as knowledgable and helpful staff. Bobby helped us make a great purchase! 10/10 would recommend
We were long overdue for a new mattress. Joint pains, backaches and other issues were manifesting because our current mattress was 11 years old. We stumbled upon this store and met Devon 10 minutes before store closing. He kept the store open longer for us to try out mattresses. He engaged us in conversation, kept us laughing and told us if we needed to take a few days to make a decision it was okay. He quoted us a price that we couldnt refuse. He quoted us a price that no one else could match. My husband went back 2 weeks later a day or so before Hurricane Dorian and got the mattress. Devon wasnt on site but he still honored the price quote. My husband nor myself have had any aches/pains since getting this mattress. This is a chain store with a mom and pop feel to it. The customer service is amazing. Devon gave us just the right amount of attention and didnt leave us completely alone to meander through all the samples on the floor. Thank you Devon for all that you did to help us. My husband forgot to get the matching pillows so we will be back in a few days. Give this man a raise, bonus and some extra time off.
Amazing Serviced the manager bobby was very polite and even wore a mask. He even beat a really good price that i already had .
Mattress Capital is great! Bobby was great and excellent help! Definitely come here if you want a good quality mattress and excellent customer service!
David was very helpful. He explained the different features of the mattresses. He was very efficient, friendly and informative. He closed the sale and I am looking forward to receiving my new mattress.
Shea Lennon was the greatest! She was friendly and knowledgeable. I had to make an exchange and I was assisted with the utmost professionalism. I will buy from them anytime! Please ask for Shea!
Had back problems because of my old mattress and once I received the new bed I purchased the back problems where no more!!! Super knowledgeable staff, I would definitely come back .
I had an excellent experience twice with Mattress Capital. Chris was the sales guy who was very courteous and didnt press me to buy buy buy! I would highly recommend both Mattress Capital and working with Chris to anyone in the area.
We bought a queen mattress set and have been very happy. They were great to work with and very reasonable. We are once again a repeating customer for the same mattress set and once again they have us the same great deal and will deliver within 24 hours. Highly recommend and will continue to purchase from them.
We were affected by the recent hurricane, we came to mattress capital shortly before closing, frantic because we had to move the next day. Not only did Devon help us find the perfect mattress, but he helped find movers the next day. We are so thankful for such great service and compassion, we will definitely be back! Also, Ive never slept better.
Devon was very helpful in explaining the different mattresses. He was efficient and friendly. It was a very enjoyable experience.
Lisa was our sales lady, she was patient and listened to our needs. She showed us a myriad of mattresses that she thought we would like. After lots of lying on the mattresses (her suggestion). We whittled it down to two, then made our choice. We are very satisfied with our choice. We didnt just get a new mattress, but made a new friend at the same time. Thanks Lisa.
Great experience from purchase to delivery! Chrystal did a great job helping us choose a mattress that is the perfect fit. Devon was extremely informative throughout the purchase and delivery process. The delivery guys were outstanding and were in and out in less than 5 minutes; set up our king size Stearns & Foster without any hassle.I highly recommend Mattress Capital. They have tons of mattresses to try out in their showroom and they carry top of the line brands. By far the lowest prices in Wilmington and the best staff!
Kenny was helpful, knew the products and provided excellent information. In addition, he was very respectful of our time and our needs. The whole experience was very tailored to ensuring we were matched with the right bed for our needs and desires--not high pressure sales. The delivery was superb; the gentlemen were efficient and cleaned up everything. They even set up the remote control on the adjustable base and showed me all of the features before they left. The customer service was outstanding. And our new Stearns & Foster bed has been phenomenal. I cannot say enough great things about the positive experience we had. I would recommend them to anyone looking for a restful night of sleep!!!
Were very easy to deal with, extremely professional, very knowledgeable. Very reasonable prices. Crystal and Kirk are great.
I purchased a mattress for my daughter and picked it up today and I could not have been treated any better !!! A gentleman named Zach helped me. He was extremely polite, considerate of my needs and overall very easy to deal with. Thank you Zach !!!
Very friendly staff . We were in and out in half an hour and found a great Sterns and Foster mattress perfect for my husband and I. Staff was knowledgeable and even included free pillows as a thank you.
Kenny was very knowledgeable and pleasant. Delivered same day. Delivery men were prompt and polite. Did a good job setting up. Great experience. Will recommend to friends.
Great company I went shopping around all day and Bobby gave me the cheapest price for the mattress I was looking for out of the 5 I went to. Extremely easy and no high pressure sales.
I’ve had two experiences at this location and have LOVED both! Very helpful and fun. Great prices, great mattresses, and amazing staff!!!! Would definitely recommend!
What a great experience! Kenny was a great salesman. He was very informative and I feel very confident that I have the best bed at a fantastic price. I will undoubtedly recommend speaking with Kenny at the Mattress Capital at 424 South College Rd.
We previously bought a mattress set a few months ago from Kenny Hill, he is very informative and knows his products well. Friendly and easy to work with. Great location and nice store. Came back to get a 2nd set from him today! Would definitely recommend.
Bobby was great, super helpful with making sure we got just what we needed. Walked out with 2 pillows, a mattress & a boxspring!!
Excellent service! Bobby was very knowledgeable and professional.
It was an enjoyable experience working with Devon on my first mattress purchase. He is very knowledgeable about their selection and was patient while I came to a decision. I will definitely go back to Mattress Capital for all my future mattress needs.
Ed at Mattress Capital was very helpful and made a great deal on the exact mattress i was looking for. It was an easy, enjoyable experience
Kenny was great to deal with. We bought two twin mattresses in a few minutes. Great selection, knowledge of products and friendly no pressure sales. Got a very competitive price and great delivery options (even though we live 40 miles away.)
Crystal went above and beyond helping us pick our mattress. Thank you!!
We have an adjustable base that recently stopped working. Since my husband is disabled, it is very important for that to work properly for him to get in and out of his bed. We contacted Kenny, the district manager, and he very promptly contacted one of his employees, Evan, who came by and was able to reset the bed and get it working--and it was late in the day on Valentines Day. We so appreciate their prompt and courteous response to our dilemma.
I’d never bought a bed before, had no idea what I needed and assumed it would be stressful. Salesman was knowledgeable, straightforward, and chill. I never felt pressured to buy or overwhelmed by information or hefty prices/fees. Great experience.
Service was great, staff was very friendly when helping us pick a mattress from the variety they had. We love the mattress+frame we ordered, if we ever needed another mattress Id gladly come here again.
We recently purchased a mattress and adjustable base from The Mattress Capital. Our experience from start to finish was excellent. Kenny, our sales representative, was professional and knowledgeable. We believe that our cost was the most competitive. Delivery and set up was similarly excellent.
Hands down the friendliest staff and lowest prices in town. I own rental properties at Wrightsville Beach and I purchase on average 2-3 mattress sets annually and no one else in town competes with this company.Regards,Tyler Landing
I shopped several places in town and decided to make one last stop, here at the mattress capital. I spoke with Crystal, who was very friendly to me, even though I looked wild, I was hot, and was probably wearing a metallica t-shirt. I was pleased that she immediately helped me find exactly what I had in mind. Since I was not ready to make a decision right that moment, I told her thank you, and she was not pushy at all. I had actually found a deal somewhere else, but felt better about the experience with the mattress capital, and the bed that she had shown me, that I felt that I really wanted to go back there. When I arrived, the associate was helping another customer, but actually acknowledged me politely, even while helping her. The customer had many questions, but he answered all of them for her very professionally. He even carried an item that looked heavy to the car for the customer. When he came back, he was very pleasant to help me. His name was Devin. He actually helped me to find an even better mattress for only $50 more, and I am so thankful that I took his word on it. Back problems that I have had for years is going away more every day now. I am so thankful to them, and have been thanking them every day that I wake up and every night I lay down. I have even found myself daydreaming about this amazing bed. I am even thankful for the kind delivery men, who came back to RE deliver after I overslept my alarm and missed their delivery. I am so grateful, that I want to do something nice for all of the employees at the mattress capital. Thank you all.
Stephanie at your location in Porters Neck was awesome! She spent quality time with my fiance and I trying to find the perfect mattress that we both liked. She was super nice and very professional. She even did a follow-up call a couple of weeks later to make sure that we were enjoying our mattress. Thank you Stephanie!
Just purchased a mattress at Mattress Capital from Bobby. It was an effortless purchase. Bobby was very knowledgeable and helpful with our purchase!
Kenny the extremely knowledgeable sales rep was a true professional. If you are in the market for a mattress I would highly recommend Kenny for all of your needs hes a very fair and honest person.. The business he works for stands behind their products and I are also true professionals.Thank You,Eddie
Wow!! What an all around pleasant buying experience. Salesman Kenny had an outstanding knowledge of products and really helped me feel comfortable giving them my business. Even the gentlemen who delivered the bed were extremely helpful and went out of their way to make sure I was satisfied. Would Higly recommend shopping here
Outstanding sales professionals!!!! Devon & Chrystal are amazing to work with and Kirk was amazing as well, he came running out of his office to help load up our mattress set you can tell he is a go getter!!!! God Bless Mattress Capital and their staff of Sales Professionals!!!
We went last weekend looking for a king size mattress. We had a very good experience and got a great deal & its super soft!! The sales guy was very helpful & nice. Also, they delivered it the same day. We certainly recommend this company!
Excellent service. Devin very knowledgeable. Quickly guided to appropriate mattress for us. Wonderful prices as well.
Everyone was super friendly, prices were great, and all of the employees were willing to work with you and look out for my needs!Christal and Kenny were awesome to work with! Thank you!
Zack was helpful and knowledgeable about the product. Great mattress. Completely satisfied.
I purchased a matress in December 2018,It was ripped on the belly of the mattress. I didnt see it until I moved a few days later. Upon calling the manager was very unprofessional(all he had to say was there isnt anything he could do) instead blabbed about every bogus customer that complains and hung up on me. After going to the store he said email a picture and he would take care of it. I never heard another word, customer service is just non existent here. Very disappointed
The mattress capital is fantastic, I can not say enough good things about the exceptional customer service that I received there. I love my Tempur-Pedic mattress that Devon sold me. He is second to none the best salesperson that I have ever had help me at any place Ive ever shopped.
I had a great experience. The salesperson Kirk was extremely helpful. I got a great price on my mattress. After going to several other stores, Mattress Capital was by far the best. Support Local.
Purchased mattress from Kenny Hill three months ago. Service was so good that we decided to come back today to purchase our second mattress. I would recommend my friends to do business with Mattress Capital and Kenny Hill!
Kenny was great to work with! He wasnt a pushy sales person. He showed us options and allowed us to decide without any swaying of which option to go with. It was a true 5+ start experience! We will buy there again!
It was amazing!!! best service and amazing mattresses!
Great service. David Gales knows mattresses.
Made my 3rd trip back to Mattress Capital. The customer service was exceptional as always. Great selection, your mattress search can stop here. Be sure to ask for Devon.