Dont go to pawn south on Dawson Street. Go to national pawn they are way better. Pawn south has lost its way since under new management. I just dont feel the love when I go there anymore. But Ive found a way better pawn shop to call home and patronize now... National Pawn! Formally known as Picasso Pawn. Go there, way better customer experience π―
A super clean place to get a loan, sell some things, or pick up a needed item. They stock everything from tools and TVβs... to guitars and electronics... new and used guns, along with ammo and some accessories. Paula Vee and Jon are great to deal with and will treat you good! If you are in the area and need a short term loan, Pawn South is the place to come!
When I walked into this establishment Thursday around 4:30 PM the place was neat, tidy and well organized. Definitely smelled clean. The cases for items were clean and well organized with the item details and I could read the prices easily. Me and the boyfriend walked in just to pawn an ac unit to see how much etc but walked out happy customers that will come back soon. Definitely was satisfied. Our go to guy was Maurice. He was very well spoken and nice. So respectful as in to help us during the whole time we needed. He helped to get the ac into to check it etc. Also another staff member with dark hair with hair pulled up was very nice. Great customer service. We definitely will be checking out this place again. Thank you!
I went in there for the first time on yesterday7-6-2020. The customer service from Vee was amazing. I came back today looking for a laptop,7-7-020. I was able to get one plus meet with Paula Vargas and she was extremely helpful in assisting me with my purchase! Customer Service to me is always great when you see smiling faces when you walk through a business! I will continue to come back!
Great place to shop for good deals. These guys are really kind and truly care about their customers. They made me feel really welcomed and went above and beyond to help me find what I was looking for. Paula is an exceptional person and very kind. Recommend this place 100%.
Definitely come see these guys. They are awesome and have great prices on firearms, tools, and so much more. The staff is great, friendly, very knowledgeable of all their products.
Excellent customer service, they are really nice and professional. Paula was such a great help and very very nice. I will recommend 100%
Great shop! Very clean and well lit with a nice selection of tools, jewelry, and firearms. Staff is friendly and very knowledgeable also very fair on deals. I would highly recommend checking them out!!
Knowledgeable and helpful staff; excellent selection. Highly recommended and would certainly shop there again.
Paula is the best, she knew exactly where everything I wanted was and was able to help me find exactly what I was looking for in a timely manner. She was extremely professional with a great sense of humor. If pawn South has this caliber of employee working at all their stores my shopping elsewhere is over. That was the best customer service I have ever witnessed.
The best deals in town! Great customer service and literally the best selection of anything you can think of!! Not to mention when ive been tight on money and needed cash fast they have always given me more than a fair price on my loans!! Def recommend these peeps!!β‘β‘β‘β‘
I had the best experience at Pawn South! It was my very first time in a pawn shop, and the staff was very helpful in finding me great deals within my price range. The store was very clean and had a wide selection of jewelry that I was looking for. I cant wait to visit again.
I have been here numerous times buying and pawning items and the staff is very nice and easy to deal with. I come from Hampstead which is almost an hour drive for me to this pawn shop if i need to buy or pawn items, thats how great this place is. I have never had a bad experience. 5 star operation
Man you all have a huge selection! I couldnt believe how big your store was and how many great items you had. Great experience with the staff, everyone was so friendly and acted as if we had been friends for years. Enjoyable experience. Will be back.
I came to this location to sell my rifle and three handguns. From the moment I walked in I was greeted with a friendly βHello, how can we help you !!β I felt at ease and had a great experience. They were very thorough and did a lot of research so they could make a best offer for my firearms. All and all I felt I got a good deal for my guns and left with some vacation money in my pocket so a win win all around.
Customer service was excellent both of the ladyβs in there made the process quick and easy
Awesome price and great customer service! Thanks to the wonderful manager, Jon, for all of his help in deciding on my purchases! I will definitely come back and ask for Jon!
Canβt say enough good things about Pawn South! The store is very clean, neat, and well organized. The employees and manager are extremely friendly and noticeably polite. Highly recommend Pawn South for all of your tools, guns, electronics, music instruments, jewelry, watches, and much more! ;)
I was looking for a tv for my guess bedroom, and was greeted by Maurice for my search. He was very helpful and told me about the sales they had going on. Was happy with my experience and the person that helped me. Thank you so much for my wonderful experiences. Will be back for more π
Been doing business with Jon for a long time. He is and will continue to be a great asset to this store and will bring many new customers to the business. Always greets me when I walk through the door and provides excellent customer service.
I recently bought a guitar from there that was unplayable. I didnt really expect the return to go smoothly seeing as how all sales are usually final, not only did they compensate me with a better guitar; they threw in a pack of guitar strings for free!!! The new management is awesome and Ill definitely be returning to show at my favorite pawn shop.
Love this place so much! Very professional staff and super clean environment. The manager, Paula, is so kind and really cares about her clients!
Saver my day! Awesome very carrying people I was referred from the place next door and Paula was a blessing to me today. Thank you guys God bless.
Great customer services. Paula is such a great person. She offers excellent customer service and is always trying to help you. Please and visit these guys here you will love it.
Great service. Bought a ring next door but I was able y get a better price sellig it here. Thank you Guys definitely need to check this place.
Very nice staff,helpful in so many ways. Highly recommended.
Jon, Is phenomenal to work with on any item in the store. Very Fair!!! I will be doing busy with them for a long time, Great deals and customer service!Thanks guys.See ya soon.
This is a really clean and organized pawn shop. I often come here to check out the great jewelry selection they have and im always received with a nice smile. Paula is great, she seriously goes above and beyond for customers.
These guys are awesome! Came in to check out some guns and even when I didnt buy anything they gave me top customer service! Awesome people!
Very great and friendly service. Quick and easy process. And i even Got a deal. Great place to go if you want something quick
Great customer service. Paula was great help!
Very fair prices. Staff was super helpful and friendly. My only complaint was after my debit card was run, it was not handed back to me right then. That is not a good practice and can make people like me nervous. I dont think the employees are dishonest, I just want my card back right away. I will come back here again though.
This is by far one of the best pawn shops in town.Fair prices great staff that is always ready to give you a good deal.100% recommended.
Never had a problem here. Staff is the perfect balance of friendly, patient, and knowledgeable. Planning on picking up my first firearm from here soon after a nice conversation with them. Would definitely recommend!
Came into the store the other day looking for some tools and definitely will be coming back. The store was very clean and well organized!! Jon was an extremely big help locating what I was looking for!!
This is the best pawn shop in Wilmington they are amazing and the women Paula in the shop is one of the best in employees I have ever dealt with in a store
Great service, employees here are really nice and polite. The offer great customer service. I will come back to do business here.
Was looking for the perfect gift for my significant other. Paula was very helpful and showed every piece i asked for with a smile on her face. I will be doing business there for a while
I love the service you provide. I really appreciate the call to let me know about my payment. Thanks guys keep up the good work
Josh was great! Very knowledgeable. Good prices as well. Overall atmosphere is very welcoming. Definitely will shop here again
Nice big location. Not overcrowded. I was helped by Paula. She was great. I highly recommend this business.
Great customer service. Fair pricing on the items I was selling. Will definitely come back again!
Awesome place and friendly staff. I enjoy going and checking out the different things and the great deals. You should definitely go check it out!
Great experience at Pawn South! Super friendly staff and a great selection of inventory! Jon is always willing to answer any questions we have!
Awesome staff and great service!! Thank you guys. Definitely need to check them out. Very friendly and positive. Great deals as well!
My experience with Pawn South was exceptional. Josh, the regional manager, was amazing, knowledgeable, very friendly, and accommodating. I have absolutely nothing but good things to say about the whole experience and would recomend them to everyone.
This place is very customer service oriented. I was greeted upon entrance and treated very well by the employees the store is very clean and well organized.
Excellent customer service. Very friendly and nice. Paula is the Best she is excellent, best pawn shop in town..
Paula is very unprofessional . If she is a manager she needs to go thru training again she is disrespectful . She has a nice nasty way of dealing with the customers. Glad I had a chance to meet her before she was officially hired as the make up artist for my wedding. But far as the other associates in the store at the time they were awesome.
Very happy to do business with them. Paula was very helpful and knowledgeable. We got a very good deal.
I loved how nice everyone was and their selection of products as well as their organization. They also helped me to get back my stolen items with no hassle. Thank you Pawn South for a great and easy experance!
They have very good service and a nice selection of items. Its always the first pawn shop I got to when I want to find something.
Great customer service. The only pawnshop to loan on cellphones. Thank you I recommend this place 100%.
I love using this pawnshop for business. You get more friendly vibes and employees than others. Thank you guys.
Very helpful and descriptive of the item that was sold. Dominique made me feel welcome when I came in. I will be back again.
Great service and very clean shop. Jon was very helpful with my purchase. Definitely will be back !
Thanks so much for the great experience!! You guys were so nice and helpful, Definitely 100%recommend!! love it
This was my first time there .. I was greeted at the door with a genuine hellos .. this location was very well kept .. all items properly priced ... I was helped immediately after the current customer was finished .. the gentleman there was very knowledgeable of the item I purchased .. the value of his exceptional customer service is priceless.. I will return in the future and will gladly recommend this location to anyone who asks .. thank you for a great experience..
Paula was very helpful. I came here for the first time and loved this place! It is clean and organized and great deals!
Pawn south is the best of the best in the Pawn game.Here at the oleander locations the have top quality products at fair and host prices. They have awesome layaway programs 10 percent down for 10 month no interest. They aslo have vere helpful staff very friendly and polite
I was very impressed by the customer service, selection and cleanliness of the store and with the offer they gave for my items. Paula was extremely kind, professional and helpful.
Theres a good group of people here. They are always willing to work with you and they have great prices. Go check these guys out.
Came in to look at the jewelry as a gift for Christmas and Paula was super helpful and very polite. Great customer service!!! very satisfied
Just WOW ok! ππ Paula @Pawn South on Oleander (the Assistant Manager) is absolutely a must see of Wilmington. This was, by FAR and WIDE, the MOST efficient, warm & welcoming, talented/beautiful, bilingual, and caring pawn broker Iβve ever dealt with in the city of Wilmington!βWill be backβ
Paula and mrs. V where pleasant and very respectful. It is hard to find good customer service. Keep up the good work ladies.
Had a great and easy interaction today at Pawn South, Paula helped me sell my laptop for a very reasonable price, better than other shops were offering me. I appreciate the friendliness of the employees and the ease of the whole sale.
Here on vacation trying to find the best thing to surprise my fiancΓ©, walked in and was instantly greeted from the friendly and attentive staff. Paula was very helpful and sweet when it came to helping me find the right ring for me! Josh the regional manager was extremely courteous and helpful when it came to explaining everything out to me and when it came to stretching the ring out alittle bit! I highly recommend this place!
Thank you so much for being so helpful and friendly! First timer in a pawn shop, you guys were great! Ill be back
Wow the best costumer service I ever had its was fast simple and easy the best prices on everything and Paula was amazing and her help me all the way and Ill be back even if I do not buy anything just to see her and say hi
This is the 2nd time I have been to this particular location and I would and will not go to another pawn shop if I ever had the need for something to loan or something to sell. I had 2 things Ive pawned then today sold. Great help and prices offered.
Awesome service. Came here with my friend form out of time and we found what were looking for. Great peoole.
Got an awesome deal. Half off on TV. Paula there was very polite and helpful. Im coming back to get another TV.
Keep up the good work guys. They really treat you like family and the management is great . I will be doing more business with you guys.
Love the staff! I believe its much better under new ownership. I think its great they have the bundle deals!! Thanks for all your help Krystal and Marco
Excellent, knowledgeable and friendly customer service. Great deals and quality inventory worth a stop if you are in the area.
Staff was so friendly and gave me a great deal! Found exactly what I was looking for, after searching forever at other pawn shops. Will most definitely be back again!
Good service, they treat me well and got a good cleaning smell as soon as you walk in the door.
Best pawn in town. The employes in town very friendly honest. Always on point and fair with money exchange higly recommend using this location ask for Maurice
Thanks so much for the great experience!! You guys were so nice and helpful. Definitely recommend!!
Jonathan is as knowledgeable employee that can be wished for in any staff. Very upfront and honest in my purchase. Yβall are what this community needs. YERPYERP!
Thank you so much for the great experience, You guys were so nice and helpful. Definitely recommend!!
Paula is the best! Great customer service! Awesome people.
Great service! Loved my experience. V and Paula are knowledgeable and polite! Awesome customer service!
I highly recommend this place, Paula was very helpful and not only Ive found what I was looking for but she gave me a great deal and explained to me how to use it. I will be coming back for more great deals, amazing customer service.!
The business is great, the people that work here is great. Paula is great. Thank you guys.
Awesome pawnshop in Wilmington! New management is great! Thank you Paula awesome customer service and definitely recommend.
I absolutely love the friendly staff here so Helpful and so friendly definitely good customer service Love Paula who helped me the other day she is very sweet Will return soon.....
Execellent customer service! This is my go to now place for deals! Paula is so professional and kind! Definitely need to visit!
Found exactly what i was looking for and the staff was super helpful and kind!definitely will be back again.
Thanks so much for helping me find what I was looking for! Jon was a great guy to work with, he is always knowledgeable about the merchandise and was extremely patient with my questions.
Paula has excellent customer service she always answer my questions and give me great knowledge and respect
Paula was amazing and helped me out tons and they are great there
As I live in Castle Hayne I drove past three other pawn shops and I must say the experience was informative and friendly. As well their sell/pawn price was not bottom dollar and their interest is cheaper than others Ive used in the past. Thanks a lot guys. ππ
Ive been going here to get items and they have always been really nice and attentive to me.
Great service, came looking for a gift for my girlfriend and these guys exceeded my expectation. Shout out to Paula! Thank you guys!
Great place! Paula gave me an awesome deal!!! Definitely recommend this place to all new customers, you will. It be disappointed.
I went in to buy a tool for my husband. The manager, Jon, was very knowledgeable and helped me find the exact tool. I also found a pair of earrings for myself! Vee was also very helpful.
Great Service Love Paula. You guys are the best, first time coming and will be returning.
Went in for a firearm transaction. Store was well laid out and very clean. Prices were all visibke and easy to read. The two ladies that helped me were extremely knowledgeable and very helpful. I highly recommend rhis place!