Our experience with Miller Honda has been stellar! We have purchased 2 vehicles here so far in the past few years, and plan to come back when we need to trade up! Marco Rivera made the experience simple and easy for our family. The delivery process took about an hour. We always felt respected and in great hands! We love our new 2022 Honda Civic Sport.

Have you ever had a service advisor who spoke down to you, treated you like you did not know anything about cars, or always tried to sell you on services which you know to be silly or not necessary? I would then encourage you to contact Miller Honda and ask for Amy Hoover. She has treated myself, and more over my wife (which means the world to me), with respect, honesty, and has been the sole reason for my repeat business to Miller Honda for the last ten years. She is just simply fantastic to work with as a service advisor and also is just a wonderful person as well. I feel confident that when I can not be there to take our vehicles in Amy will be straight forward and honest with my wife and just take care of us as valued clients at the dealership.

My service representative Ryan Conner was very friendly and professional in his interactions with me. He explained which services were recommended at the particular mileage on my vehicle and clearly stated what they would cost. The services I required were estimated to take approximately two hours. The service Tech had the job completed in ninety minutes to my complete satisfaction. Ryan was able to bill me about twenty percent less than the original estimate. The entire service experience was extremely pleasant.

I would like to praise Wayne Barr for his professional approach. His being calm, cool and right on mark when answering my questions and concerns.He truly helped me with my decision to purchase a Honda from him/Miller Honda. I will recommend him to others and make sure theyre aware of the service he supplied.

Selling my vehicle to this dealership was much easier than I expected. David was extremely helpful; he didnt pressure me into anything and he got us in and out very quickly. This is honestly the best experience Ive had with a car dealership. Merci pour tout, David!

Great Honda shopping experience with Winchester Honda. Theresa was informative about our options and kept us up to date on delivery details. Very smooth buying process from the managers and the service technicians too. Highly recommend.

Great customer service and very professional. Got me in and out within a reasonable amount of time and their prices are awesome!

Amy did a great job checking me in and getting my sons car state inspected and ready for him at college- thank you!

Was able to get an appointment to meet our schedule. Their team did a great job with the work and kept us up to date on the service and when it would be ready for pickup. I also appreciate receiving the status report of the inspection online.

The team at Crosspointe is excellent, they treat you right. Thank you for taking good care of me in our dealings.

My family and I are very pleased with our purchase from your place of business. The bank process was handled competently and efficiently by our sales person, buying process was completed in the middle amount of time. We are happy with our purchase and feel we got a fair value in the car. We look forward to doing business in the future with Miller Honda.

Excellent sales, financing, and courtesy. Best car buying experience ever. Zack S. is the ultimate car salesman. A gentleman and most cordial young man.

We were traveling through the area when our emissions & transmission lights came on in our 2017 Honda Pilot. Pressing the gas pedal didn’t work very well and it would rev up without being touched. Miller Honda was amazing! They saw us early the the next morning as a walk-in and we’re able to diagnose and repair within a couple hours even with a fully hectic schedule. They were knowledgeable and friendly. Thanks so much guys!

First time customer! Brought my first used Honda to Miller Honda. Very impressed with their customer service. They were on top of it. What a great first time experience! Highly recommend.

My experience with the dealership and Wayne Barr was phenomenal. Often I hate going to dealerships. Not this time. It was pleasant and efficient! The entire process was flawless start to finish. I would 1000% recommend Miller Honda.

Thanks to everyone who were there for me in choosing my Honda Accord. I was very pleased with the staff!!! A special thanks to Jeremy and Dullah. Jeremy went over and above to help me choose wisely and Dullah in finance was efficient and also very helpful. Would recommend this dealership to anyone who is looking to buy a car. They are a company you can rely on and trust to do everything they can to meet your needs. God bless you Miller Honda.

Easy to set up my appointment, greeted very friendly and courteously, work estimated to be completed by noon, received text at 11 that work was completed. Picked up super easy and was completely satisfied. Very friendly service department. 5 stars!

Love my 2021 Accord Sport special edition! Honda hooked me up with a great deal and have reached out and been very helpful. Did awesome on my tint as well!

It has been a great experience purchasing a new vehicle from Miller Honda. I work a lot so they were able to process mostly everything while I was home working. They had everything ready when I did get to the dealership. I was only there for maybe 20 minutes. Definitely beats the several hours you spend at most dealerships. Chris Lutman is a great car salesman. He walked me through everything and just made this the best car buying experience Ive ever had. Plus the car is awesome! I got a new 2021 Honda Civic hatchback. It is a very sporty car with more room than you would think. I would recommend anyone in the market to purchase a new vehicle to try Miller Honda!

The dealership had a wide selection of model and trim of vehicle we were interested in purchasing. Working with the sales representative was positive. Once we decided to purchase the vehicle, the process (paperwork, etc.) was easier than past experiences. The dealership was very clean. I was hoping to get a a little more for the trade-in but overall it was a very good experience.

Manager vibes were on point ..very understanding patient and meek. Prices are cringy but worth it. Will be back because of the manager vibes under pressure set new goals for me!♡

Wow! Wow! Wow! What a great experience! First of all, we were purchasing a vehicle from over 600 miles away. Jeremy (and the other staff) went above and beyond to accommodate us at a distance! He was very professional but also very personable. There was never any pressure! We trusted his word since we couldnt test drive the vehicle ourselves and we have not been disappointed! When we arrived to pick up the vehicle, we were only given one set of keys. A week later, Jeremy sent us a couple more sets that were missed! Thank you, thank you for an excellent buying experience! We will recommend you to our friends!

Great for my daughter she got a car and its a goodbye. However;Small lot. Wish they had more selection. Also wish the office space was more inviting.

The wholesale parts department always goes above and beyond to help me. I am truly grateful for them, especially Mike and his manager for doing everything they can to provide me TOP NOTCH service. Polite and professional. Thank you from EverStone!

My salesman, Wayne, was excellent. I would definitely recommend him to friends or family. He went over everything patiently and thoroughly. I never felt pressured or rushed, despite the fact that it took most of the afternoon. Its important to me that I feel that I can trust the salesperson from whom I purchase a new vehicle.

Had my oil changed and everything went smooth. Only had to wait about 30 minutes for a Saturday. Would recommend this place anytime!!!

Working with Varick Fields was a great experience. He made the process smooth and stress free. He was very thorough and knowledgeable about all my car had to offer and exhibited excellent customer service. Thank you, Varick and thank you Miller Honda. See you next time. M. Thomas

Theresa was very helpful with my car purchase. Both the new and used car section had very friendly people and great service.

While traveling North 81 on Saturday, the emissions light came on and I was loosing power, found Miller Honda who didn’t hesitate to get us in to diagnose the issue. Less than 2 hours later we were back on the road. Fantastic group of people, and a special kudos to Ryan!

I was extremely happy with the experience of buying from Miller Honda in Winchester. My Sales Consultant was Varick Fields. He was easy to work with and provided all the information I needed to make a sound buying decision for a Honda Ridgeline. He went above and beyond with his customer service. Beyond that, it was my first experience with this dealership and was very worthwhile, especially with the lifetime powertrain warranty.

Stephen is the best and I would recommend anyone go buy a used car at Miller from him! Love my WRX

Thank you to Varick and Miller Honda. The sales team did such a wonderful job listening to me and providing me the exact vehicle I wanted. They consisteny communicated with me about what was happening with inventory and I wjat I could expect. Thanks again.

Been buying from Miller for over 20 years so obviously happy with with both their sales staff and the service department

My customer service “I think her name was Sue” was amazing. She got me out of a terrible bind where I had to pretty much be at 2 places at one time. I don’t know how she did it, but I made it and I am more grateful than I can say! So far your entire staff has blown me away with their excellent customer service which is HUGE to me! Thank you all so much!I gotta say, regarding the post about the coupons for free oil changes from Tyler…come-on Honda!!! Don’t you know “the customer is ALWAYS right!”

I am glad to have purchased my CRV at Miller Honda in 2010. Their excellent service ever since has kept it running very well - almost 200,000 miles to date!

IF PROMISED FREE OIL CHANGES, MAKE THEM GIVE YOU COUPONS!I bought a car July of last year from Miller Honda. The experience was good, and the service was great. I love the car. My salesperson was Axel, and he promised me that I would get 3 free oil changes on him. I was not provided coupons for this, but both Axel and the manager said that I would get 3 free oil changes. I trusted them on this because of the good experience with them. Today, when I go to get the first free oil change, I am told I needed to have received a coupon and they would not honor the free oil changes. I decided to cancel the oil change on principle, but since they had already done a tire rotation, they gave me the tire rotation for free, which was nice. Moral of the story: never trust a salesperson. Get everything in writing.

Amy Hoover was very pleasant and nice person. She goes beyond our needs. She did excellent service.

Phenomenal Service!! I’d give more stars if it were possible! The team at Miller Honda is super professional and very courteous. When a part didn’t arrive to complete my service the service manager, Steven Randolph immediately contacted me. He kept me abreast of the service status over a four day period. I truly appreciate the high level of workmanship by the guys turning wrenches, the attitude of the service managers, and sweet ladies in the service finance department. Truly a team effort doing great work for the community at the Miller Honda Service Department!!

The staff is always friendly and helpful. The service is excellent and reliable. This is what keeps me coming back to Miller Honda.

I came really close to buying a car online. Im so happy I didnt. I worked with Jeremy and Dave and had a great experience. They made me feel right at home and listened to all of my wants and needs. I was so happy to work with such nice people.

10/10 for Jeremy (sales) and John (finance) on the purchase of our new (used) 2019 Honda Civic! These guys did a great job getting us in and out to take our new car home. If you are shopping for a car at a Honda dealership, seek out Jeremy and John.

I’ve been a customer of Miller Honda in both sales and service for more than fifteen years. I loathe car dealerships and the car dealership experience, but I’ve always found Miller to be fair, friendly, and most importantly, honest. If you need a Honda, or if you need routine maintenance on almost ANY car brand, Miller is a fantastic choice. (Also, if you have an Acura out in the Winchester area, it’s great getting routine service there since so many parts are the same.)

John Hartz helped us buy our 2021 Honda Pilot. From the minute we arrived at the deanship to the time we left, the entire experience was great. It was one of the least stressful car buying experiences Ive ever had. I recommend everyone to go check them out.

Our salesperson Mr. Wayne Barr was great and would recommend him.

Parts guys got me what i need next day, great service

Got my car inspected, great people and reasonably priced.

I’m satisfied with the service but felt that some of recommended services was an attempt to up sell. I will be getting a second opinion.

Professional, friendly, knowledgeable, delightful staff! Have received exemplary service from Amy Hoover at Miller Honda for several years…always and all ways satisfied!!

The Service Department at Miller Honda is Amazing! Harold worked me in for service without an appointment, and made sure I was in and out very quickly! The communication during my visit was the BEST I’ve ever had from a Honda service advisor. I highly recommend visiting Miller Honda for service. You will not be disappointed!

We recently purchased a vehicle from Miller, there were a few issues that needed to be addressed and both Tyler and Kevin were extremely helpful in taking care of these issues. Thank you for taking care of us, your customers.

I bought a new Honda Civic with the help of JP Ricks. He offered great customer service and was knowledgeable on the vehicles. The buying process was made fast and easy for me. I am completely satisfied with the service i received and my purchase.

BEST car buying experience ever! Great sales people, service department, management!

Second to none! Great experience all around!!! Thanks for making it seamless! Amazing team that is extremely trustworthy and dedicated to their Customers!

My service was wonderful but it would be nice if seniors were offered a discount….

Alex G. Was very informative and not pushy at all. It was stress free experience. Ill be back to talk with him (hopefully) sometime soon.

Miller Honda is the only place that has ever serviced my car. I drive 4 hours round trip to bring my car there. I have always found that they are honest and do quality work. It would be cheaper for me to take my car to the mechanic down the street, but I found that their quality work and honesty has definitely saved me money in the long term. I highly recommend Miller Honda for car service, especially if you have a newer car that you want to maintain well.

Just got the 2021 Honda HR-V. What a beautiful car. I was nervous buying a new car and dealing with car dealer sales men. First time I bought a car alone without my husband. But there was no reason to worry. The staff at the Honda dealership went above and beyond to make it a pleasant experience. Especially Mr. Funkhouser. My salesman. He took his time to explain everything to me. Very patient and understanding. If anybody thinking of getting a new car. Go to Miller’s Honda. There is no better place in my opinion. Lots of specials and great warranty. Thank you Miller’s Honda. Love my new car.❤️

Awsome service. Wait times can be a little long sometimes but great place to deal with for buying and service

Great people great service felt right at home made it a simple fast and a easy process. Thank you Miller Honda!!!

Jeremy was the best car salesman I have dealt with! Strongly reccomend shopping here for your next used car. Ask for Jeremy.

I do not enjoy buying a new car, but Wayne at Miller Honda made the experience very pain-free and dare I say enjoyable. There was no pressure and they worked to find the car that we were interested in and actually were able to get it in from another dealer that same day. Very impressed! and I would highly recommend!

We had a great experience at Miller Honda for our used car purchase. Tyler was very helpful and assisted as necessary throughout the process. Not the first car and likely wont be the last weve purchased there.

Jeremy Shifflett was able to help me get a used car below my price range and get the best monthly payment possible for it too. My family has bought multiple cars from this dealership. I would recommend to friends and family.

Great friendly place. Love Amy. Went for an oil change. Love Hondas.

Our salesman was very helpful! First we have been Honda people since the 70s. Every Honda we have purchase have been @ Miller.s Honda. They stand behind the cars they sell. We brought our first Honda when Miller was still on RT 522. Because my husband has Macular Degeneration and I was wondering how we were going to be able to bring our new car home. Jeffrey said they would deliver and he did the night we brought the car.

Long time customer who literally just canceled all my appointments. Start hiring individuals with some sort of customer service background that actually want to help customers change or reschedule appointments if they request more work to be done on their vehicle, instead of, “sorry, but adding this on is going to change everything and I’m too lazy and tired to do my job and help you... type of attitude”Quarantine really made people lazy.Back to Acura, where they gladly help you in any way.Adios ✌🏼

Once again I was NOT disappointed by my visit for an oil change to Miller Honda. Very professional and courteous . Also time management is a plus.Thank youNoreen Hampton

Very smooth experience. It took an hour and fifteen minutes from the time we entered the dealership until we took off with a new car. Mr. Alex Gutierrez was very pleasant and knowledgeable about the car and he even set it up per our preferences. The financing paperwork was done in no time.I had to drive for six hours to get there but it was worth it.

Harold Schneider is fantastic to work with! He’s been my service advisor for years and is the main reason I bring my car here for service. This visit was no exception to the great customer service experience at this service dept.

Service staff at Miller Honda treat their customers with excellent service.

Rachel Laude was my salesperson for my recent purchase of a Honda Pilot. Rachel was wonderful to work with - she is very friendly and professional! We loved working with her and love Miller Honda. This is our 3rd vehicle from them and we will be customers for life! We worked with Alyssa Baker on financing. Alyssa was great to work with as well, she did an excellent job and made the entire financing process simple and stress free. We recommend Miller Honda to all of our friends and family.

Great service as usual. Thanks Ryan.

We have been customers of Miller Honda since the 1990’s . We purchased our first 1995 Civic used for our son when he was in High school . Since then several Honda Accords for us and now a 2016 Accord V6 Touring . We have used this dealership for all our service . The are courteous and friendly and take great care of you . When going in for routine maintenance or inspection, the are thorough and will let you know if they discover something that needs to be taken care of - and they will take the time to do it . Love the emails. Texts, and information that they provide. Highly recommend this dealership and service department .

As always....totally on point! Took my car in for service with a list of concerns....they hit every check point ....didnt cut any corners and they of course always have the BEST customer service! Used the courtesy shuttle for the first time ever and even that wasnt a weird experience lol! Great place! Great people!

I recently bought a 2020 Honda Civic through Miller and my buying experience was wonderful. I dealt with Wayne in sales and he was a pleasure to work with. He was thorough, got me a good deal, showed me everything I needed to know about my new vehicle, and followed up to make sure I was satisfied. If the lifetime warranty wasnt already enough, the staff at the dealership certainly sealed the deal on my car shopping. Highly recommend.

Miller Honda has done routine services and Virginia inspection on the 3 CRVs we’ve owned so far. Always courteous, performing services as promised.Currently we drive a 2015 CRV with 133,000 miles. Expecting many more trouble free miles. Thanks Miller!

I was surprised by the promptness and courtesy shown by the service staff.They listened to my description of the problem and were able to find it and suggest the solution. This was my second visit to Miller Honda and I would give them at least a 4-Star rating.

I had a very good car buying experience. The sales representative was very attentive to helping me find the vehicle that best met my needs and worked with management to get me into the vehicle at a price that I was comfortable paying. I recommend this dealership.

Bought a vehicle from them July 2020, they talked me into armor all protection, an extra $600 because they knew I had kids and pets, said if you get a stain or anything bring it here and we’ll take care of it, so I call three weeks ago because I lost my dogs and found them covered in mud, worried with just getting my fur babies home they got dirt in the car I can’t get out, I call wait two weeks for a service appt, drive 40 minutes early in the morning after working 50 hours the previous week in healthcare to the dealer to find out THEY DONT DO IT THERE, you have to call armor all and file a claim and then get referred somewhere. so lie #1 they don’t do it there. Filed my claim and 3 days later it’s denied BECAUSE DIRT AND MUD ARENT INCLUDED. Lie #2 you aren’t protected against anything that’d happened. Greedy a$$ salesman pursue to add on stuff and then give wrong info!!!!

We have been having our Honda service at Miller Honda for years. Whenever I contact them, they always seem familiar with me personally and with my car. While I am there, the service department staff is exceptionally friendly, courteous and attentive. The costs of the service is also consistently relatively reasonable and without excessive add-on charges. I have never had any issue with the completed services performed, such as unnecessary or improperly completed work, and they are always explain service-related issues very thoroughly. They always seem willing to go above and beyond for the sake of my cars well-being, and so they get five stars from me as well as my continued loyalty as a service customer.

Great staff, my car was ready before the original pick up time.

Very rude part service person name Jeff. Told him that they never told me everything for a rental and he hung up the phone on me. So I was left Im the heat and rain with no vehicle until they got my van done for a recall that was needed. Will never take my van back to be fix by them. Very unorganized place.

Customer service rep was a great help and kept me updated on progress being made on my car. Cost for work done at Miller Honda is very reasonable and that is very much appreciated.

We had an unforeseen problem with our 2017 CRV … the oil pan protector was broken and tie wrapped… the service tech .. the young man at the left front desk really worked with us and took care of our problem… we’ve always come to depend on the reliability of the Miller Service department

Ethan is the person to go to. Hes very laid back and understanding.

After the auto parts store failed to comfirm a suspected dead battery, I took our 2018 CRV in for a battery or possible electrical problem. Car wouldnt start but battery showed fully charged. They diagnosed the problem after a more in-depth diagnostic as a dead cell in the battery. They replaced the battery. Best part was it was all under warranty, so no charge! Ryan took care of everything, explained everything clearly, and was very professional!

Routine service was efficient, informative and safe. Their online appointment scheduling was easy to navigate and well programmed with no hitches. Staff gave clear explanations without rushing through.Waiting area was clean and spacious with alternate sitting areas available.

Great service--on time and at a fair price

Tyler and Dullah went above and beyond to make the purchasing of our 2021 Honda Ridgeline an easy and fun experience.

Look, I have issues I know, but I think most folks dont really like doing this car dealing stuff. So I found a person (Shea Hockensmith) at Miller Honda/Crosspointe (used cars) that I have come to trust like a brother. I can say that because I have bought three (3) used vehicles from him over the past 5 years. He has proven (and that takes some doing) that he is not just out to make a sale, but to make sure you as the buyer are going to get the car that meets your needs. NO HIGH PRESSURE SALES from him, but you will find a genuine all around good guy who will do his best to make you his customer for life! Thank you Miller Honda/Crosspointe and I really appreciate you Shea for taking such good care of me every time I have come in to look for a vehicle!!!

Amazing service on my Honda Odyssey! Very friendly Staff and mechanics! Clean bathrooms and waiting area.

Miller Auto Group Honda Winchester & staff made us feel comfortable & safe during this pandemic compared to other dealerships. Salesman, David Toler, was helpful & honest as well as not pushy. Would definitely buy from them again & recommend!

I was here for an oil change and inspection. The wait was longer than I expected but Harold was very nice. The waiting room was suitable for social distancing. All in all, a great experience.

I recently bought a 2021 CR-V EXL Hybrid. My salesperson was Wayne. He was very thorough when explaining all the features of my car and how access them. The buying experience was great. Had my car on the road in less than 2 hours😁. Thank you for such great service!!

Great experience from the service staff! Kept me informed throughout the process! Delivered car on time.

Everyone was very friendly, very efficient.Only took about an hour!

Great experience fair price for an oil change. Came all the way from WV and will travel when I can for good service! I appreciate all the staff that are there!

Everyone from Amy on to mechanics were PROFESSIONAL, THOROUGH AND EFFICIENT! They treat their Customers with respect! I know why my Dad - who is passed away from blood cancer - always took his vehicles to Miller Honda and had nothing but great things to say about them!!Sincerely,Joseph Richard Bleck

As always, Miller Hondas Service Department delivered. Always willing to help, and the work is done quickly and correctly. I drive out of my way to get my Honda serviced here. It is worth it. I trust them, and they keep my car in great shape. I have recommended Miller Honda for service and sales, and I will continue to do so. Great Job.

Fast and friendly service as always!