My family has bought 3 vehicles here in the past year, the best car buying experience I have ever had. Salesman Dave is the best.Thanks guys for a great car buying experience.
Went for oil change and tire rotation, great customer service today. They even gave me a surprise of car wash and a vacuum. 100% upgrade to last oil change. Thanks
Katie Johnson and Patrick did an amazing job with our purchase of a new vehicle today! We were in and out quickly, many choices for financing and the car was detailed before we finished the paperwork. Top notch customer service! Both are a huge asset to this company. We highly recommend.
Wow, this was best experience I have had buying a car. KATIE AND PATRICK, listen to my situation and made it their goal to get me a car. I had no idea that, I was going to be walking out with a brand new car. No matter what your situation is, if you need a car go to them. Thanks guys!
When my and daughter and I arrived we were greeted by Ramona Torres. She navigated and helped us so much with paperwork and making sure my daughters first car buying experience was great. All around a great dealership to work with, with great people… Thanks again!!!! A huge shout out to Ben for also talking to my daughter and making sure she understood everything clearly. They all worked late to get our deal done!!! He went over the functions of the car and answered all the questions she asked. And also got a great payment for her that suited her needs best. This place makes u a priority and thanks again guys!!!
Went in to have my recalls fixed and have them check out an issue with my driver side window. The recalls would take roughly a whole day, so in my online request, i asked for a loaner car. When arriving, they didnt have a loaner car ready, and wanted a technician to drive me home. I said that wouldnt work, so then they found a loaner car. They called me to say the recalls were done and the window would cost about $400 to fix. I told them i didnt have that right now and would have to reschedule. I arrived to pick up my car about an hour later, and my window hadnt been put back together. They said they could drop the price to $300. At this point, i just want to go home, so sure just fix it. The window is not fixed, and actually worse than it was before. I still have to make an appointment to get the window fixed again.
Definitely, I would recommend the dealer to any one! Ramona Torres and the team gave us an excellent service, she gave me the information I needed before and after the purchase, also she helped me understand the functions of the car which is really important and helpful when it’s a new car to you. If you already know what you are looking for or if you need advise she can help you with it all.We are so happy with our car!!Thank you Ramona!!
I was so nervous going about the process of buying a vehicle. I was treated like family. They made me so comfortable. They listened to me and gave me options. The financial process went so much better and smoothly than I expected. They worked hard on finding me the best deal. I couldn’t have imagined the whole process going any better. I walked out of there happy in a new vehicle that I am very happy with. I will definitely spread the word on how amazing this place was and how great I was treated.
Best car buying experience! I came in to do my very first vehicle purchase. All the staff were super welcoming. Despite some credit problems, they still got me into the vehicle I wanted with a payment I was comfortable with! Then I took it back for some service, and the Sales Manager Ben Shabib made sure I was taken care of and worked with me. He even asked how my baby was doing, and gave me some recommendations to make the car look prettier. Will definitely be coming back when its time to purchase another vehicle! Thank you to Ben, Matthew, Katie & all the Staff at Winchester Mitsubishi. From Autumn Schurman
Just wanted to share that we had a wonderful experience in purchasing our 2022 Outlander on Saturday 10/02/2021. Ben, Matt and Katie are a an awesome team! They all went and above beyond getting us approved and even gave us a great deal on our trade! I highly recommend this dealership!
Jason the service manager was very helpful. Didnt get frustrated with my multiple calls. Honored all m requests. When I picked up service was closed however there was a very nice and helpful young man that helped my get my keys after I had requested they be left in car was not sure if I would be there to pick up before cob. Glad sales was still open.
Great place, good people. I really enjoyed the service. Ben and Ramona were great. They work with you.
After shopping around at many dealerships, We finally found a great selection of vehicles at Winchester Mitsubishi and the customer service that Patrick Brinkmeier provided to us was phenomenal! He made us feel comfortable with the process, he listened to us and communicated well to help find the perfect vehicle! He went out of his way to make sure we got financing and that we were happy with the deal!! As far as Im concerned if youre looking for a new or used vehicle Patrick is your guy!
We drove over an hour to look at a vehicle that they told me was ready except for being cleaned. When we got there, she had us test drive it. The a/c didnt work. The engine light was on. One of the tires was 10lb. below pressure. As soon as we came back fun test driving she started saying, were going to fix the a/c, so she already knew it wasnt working. As we were telling her well make an offer, another salesman took the keys she could FaceTime someone else. After not buying the car, I called and could only speak to the financial manager (he wouldnt let me talk to a sales manager). He was very rude and kept talking over top of me. He ended up hanging up on me. He knew I had the text message to prove I was lied to.
Rafel and Romona was great to work with. This dealership is very easy to work with, they was able to work me out a great deal on my financing. Thank you guys for your great customer service.
I loved the customer service this dealership gave me. Ben the sales manager worked a great deal for me. I loved my sales rep Katie Johnson.
I hesitated at first, but I got in touch with Patrick and he was amazing! We found the perfect car for an amazing price. Thanks to him and his team, I am safely driving myself around town in my new car! Thank you so much! The long drive was worth the effort you and your team showed!
Absolutely loved the customer service there and would definitely recommend anybody to go here. Ramona and Ben were extremely charming and so genuine it’s rare to see it in car sales person these days!
Katie and Ben are awesome to work with. Katie found me my dream car and Ben got me financed. He got me from a 16% interest rate down to a 5% interest rate. I highly recommend this dealership
Great place to deal with. They really helped us out even with our bad credit and was able to get a 2019 vehicle. Tarek Madi was a great guy to work with. Definitely recommend them to anyone.
Had great experience at Winchester Mitsubishi, Tarek was my salesman very nice to work with, the sales manager Ben was great. Got approved on a beautiful outlander. Thanks guys.
Winchester Mitsubishi is awesome Ben Shabib hooked me up with a great warranty. I am a proud of of a 2017 Jeep renegade. Thank you all!!!
Went to Mitsubishi of Winchester for their huge selection of Outlander 2022. Met one of the best sales person in this industry, Patrick, who was knowledgeable, enthusiastic and with lot of patience from A to Z of our process. He answered every questions we had and showed various features this 2022 model has to offer that we didn’t know about. He was also able to manage one of the best deal that the market can offer. Definitely recommend him.
Had to bring my 2018 dodge caravan in to get the tire pressure checked because the light stayed on even after I tended to all 4 tires. I made an appt for 130 i hope the issue is being resolved because its 230 and im still here....Jason has always been very thorough and attentive when I bring my van in im hoping doe the same quality service this time as well
Trek made it happen for me to help build up my credit thanks again Ill be back soon
This was an awesome experience. They got me in to my Eclipse Cross and I couldnt be happier. Ramona was wonderful, and made the process easy. Ben made everything go smoothlyand Ethan finished up and made sure I was comfortable with my vehicle. I would recommend them to anyone.
Ramona was great to work with, the sales manager Ben got me the payments I’m comfortable with. Will definitely be back to do more business.
Tarek was amazing. Got us approved when we thought it would never happen. Matt took us in to his office and made sure that all the paperwork was in order. It went off without a hitch! Ethan got us finished up and were very happywith our Mirage. Such a great place.
These awesome people gave my family and I a vehicle we could use more efficiently and more comfortably. The whole dealership was in on my deal and I cant thank them enough for working as hard as they did to get us where we wanted to be on the financial side of things. Thank you all so so so much!
Ben Shabib was excellent to work with. Best car buying experience weve ever had. Thank you for everything
Showed up and Tarek would not even let us test drive a vehicle without pulling credit after we told him that we are ready to buy and knew that credit wasnt a issue and didnt want it effort credit if we couldnt come to a deal the wrost service I have ever had from a car dealer I would not come here if you dont have to dont waste your time.
I came in here wanting a used vehicle. Ramona show showed us the 2022 mitsubishi outlander. The sales manager Ben was great to work with. Rafel got us the Best approval we can get.
Tarek was a great sales rep and we were able to get a new vehicle
The sales person was a very nice man to work with . Also very respectful.
The website had the same exact vehicle we chose listed at $20,000. Sticker price when we arrived was $26,000+. We felt like we were tricked to come into the store. Regardless, the sales consultant, Katie Johnson, and the financial paperwork guru, Matthew Frye, were very polite, helpful and professional and made the whole experience quick and painless. I scheduled my first oil change with Ethan today and had the same experience with him. Overall, A+ experience and we would highly recommend this dealership. We just wish the website wasn’t so deceiving.
I was disappoint that a few features that the sales rep told me that the vehicle had was not in my vehicle (I.e. screens on back door windows and the heads-up feature). Honesty would have been appreciated. Don’t know if I would refer others to Winchester Mitsubishi dealership. It caused a lack of trust in what I was being told about the vehicle and the purchase process. I felt that I was just being treated as a sale and not like having a satisfied customer. I didn’t want the vehicle due to the lack of trust. The manager Rafel Jabour, did meet with me and offered additional accessories and amenities which was very much appreciated. I have the vehicle now and so far it’s very nice and handles well. I was looking forward to the missing features which did draw my attention to the Outlander in the first place.
Vladimir at Winchester Mitsubishi was excellent in working with us to get a new car. This was the best experience for a first time buyer like myself.
Winchester Mitsubishi was an awesome experience. Ethan, Vladimir and Matt are the perfect team and a force to be reckoned with. They quickly restored my faith in doing business with a Dealership. I will definitely recommend Winchester Mitsubishi for the ultimate car buying experience!
Both Katie & Patrick made my experience nothing less than amazing! I went in to sell my car even though I really do enjoy it! I haven’t had it for a year yet, instead, we refinanced! We got my payment so much cheaper! Definitley recommend them both. Always so friendly & kind! 😊
Tarek & Ben assisted me with purchasing my dream vehicle. I was happy with the vehicle choice, options, and my interest rate. their customer service and attention given to me and what i wanted was great .I appreciate everything they did to get into my new truck. I would highly recommend Tarek & Ben to friends, family, and to anyone
Had a very good experience at Winchester Mitsubishi. Was looking for an older truck with higher mileage and found a beautiful GMC with only 16,000 miles. Katie and Patrick did a great job guiding me through the process and I was out the door with my new truck by closing time. Will absolutely go back and I would highly recommend Winchester Mitsubishi. Thank you!
I had a great buying experience,worked with Ramona. And the sales manager Ben shabib helped get my the best approval.will definitely be back again. Thanks guys 🥰
This dealer is a SCAM. They used a Straw purchase on myself and my mother, which is illegal. I signed to be a CO signer for my mother on a new car and I guess even with myself as cosigner my mothers credit wasnt enough to purchase the car. Somehow even though I only signed to be a CO signer they were able to put everything solely in my name. We did not find out about this until my mother went to make her 1st payment. Which she was unable to do so because her name was nowhere on the loan or vehicle at all. The loan is now through Langley federal credit Union and they will not fix anything until they get the original contract that my mother and I had signed with the dealership. I have left messages and they have not contacted me to me to try to resolve the problem. Do not ever go here. BUYER OR SHOULD I SAY CO SIGNER BEWARE!!!!!!!!
My vehicle was poorly detailed. The windows were hazy and streaked as well as surfaces that werent wiped off and were dusty. The sales manager didnt really allow any opportunities for negotiating. Its unclear how to make my payments through the finance company they used. I was also told they would take care of my cosigner by giving them a tank of gas for having to travel almost 2 hours to the dealership, however they fell short on this.
Ben Shabib the sales manager was absolutely amazing, he really worked with our family in getting us in a price range we were comfortable with, and had such patience with us during this time, he was knowledgeable, kind, respectful, and really knew what he was talking about during the entire interaction with him. He really cared not just about the sale but getting us into a reliable safe affordable vehicle for our family. Thank you Ben & Winchester Mitsubishi team!Katie Johnson was also a pleasure to speak with during our waiting time !And Vlad was also great at helping us out!Thanks guys!The Nadenbousch’s
Im so excited and grateful to Ben Shabib and to Matt Frye . The minute I walked into the dealership my nervousness was put at ease. Being a first time buyer the experience wouldve been overwhelming but Ben made us feel at home. He and Matt did everything they could to answer questions and give me a car for for me. Thank you so much guys !!! They deserve 10 stars!!!!! I will recommend to everyone!!!
Thanks so much to Ben Shabib!! My boyfriend and I came in with bad credit thinking i wasn’t coming home with anything and we left with a car!!! So friendly so trustworthy! Trusted us to test drive the car alone while we went out to lunch! So happy with our purchase!!
Tarek, Ben and Ethan were great people. Im very happy with my experience. My daughter had such a great time too! I would recommend them to anyone.
Tiffany was very helpful and answered all of mine and my husbands questions. She made sure we was able to leave the lot in a new Mitsubishi. We could not be more happier with our experience and our purchase.Customers for Life!
Vlad and Ben was absolutely amazing he helped me get into my dream car!
Very perfesional! Great people to work with! Katie is a great sales person. Would recommend them to anyone looking for a great deal. They truly do care and specialize in all types of credit. One happy customer.
I went in late in the evening looking for a outlander. Ben Shabib was not only professional throughout the whole experience, but he also really went the extra mile to make sure the deal got done and stayed late doing so! He made sure from start to finish I understood everything and made sure I got the deal I wanted! I would also like to say that the service department was wonderful and a Delight to deal with. Sam (the manager) was professional and absolute pleasure to deal with!
Little hiccup when I arrived, but I am satisfied with the final result. Even though obviously thrown off at my arrival, the service person jumped in and took care of everything. She made it happen and end result was good.
Ramona was great! She got me in to my new SUV without any stress! Matt finalized my financing, and Ethan worked with me to schedule my free oil change. I would recommend them to everyone.
Ben shabib and Ramona torress were awesome to deal
Mitsubishi of Winchester I definitely recommend buy a car from them they are willing to work with you and let the best deal on the car you want I also want to thank Ben shaving sales manager and fafel and Tarer great people to do business with
Vladimir was amazing. He was a very kind young man and got us our New Outlander stress free. Ethan helped us finish up.
Tarek (aka-T) & Ben were very helpful and polite
Had a great experience with Katie today. She was kind professional funny and honest. She worked with me and helped get the best deal for me. I highly recommend Winchester Mitsubishi to everyone.
We want in to have my window and everything else fixed in my 2015 Dodge Durango and only thing that got fixed was my oil and my AC fixed thats it. I will never go there again and the service people was very ignorant I left there with wires hanging out of my tire and my Vehicle is still massing up. I did even have this vehicle for a month they didnt even change my oil when I got it.
Service at Winchester-Mitsubishi was excellent. Scott, Matt and Amber are the best. Very nice, attentive and masters at their crafts. We bought the prettiest, cleanest, lowest mileage 2013 Lexus ES 350 in the country (17,839 miles). Very pleased. I recommend Winchester-Mitsubishi and it’s fantastic team to anyone/everyone looking for a quality new or used vehicle. Thanks Scott, Matt and Amber!
Tarek and Ben and Rafel where great. They handled everything in a very friendly and professional manner.
Very enjoyable experience with both Tarek Madi and Ben Shabib. Was very pleased with the payoff of my vehicle. I recommend this dealership to everyone. I owned a Mitsubishi back in 1995 and loved it. Glad Winchester has a Mitsubishi dealership.
My husband and I took our car in to get serviced as new customers. We were in and out in no time and the environment was nice and cozy. The set up they have for while we waited was simple yet met all of our needs.Wanna say a big thank you to Lauren and Sam for great customer service and making sure we had everything we needed. 10/10 will recommend!
Ramona Torrez was very good and professional and helped me with everything I needed. Everyone there was very helpful, very happy and willing to help! I will recommend!
Came in on April 3, 2021, I had great customer experience. Patrice Brinkmeier was a great, he know a lot of SUV that I purchase. He was able to answer all of my question.Thank you so much
Had a very good experience at the dealership purchasing my new Outlander! Patrick was very helpful with my purchase and Rafel and Ben did a great job getting my financing together. Katie chatted with me and helped pass the time and learn some fun features on the car! All together a great group of people.
Flexible and quick scheduling, friendly staff, and clean dealership!! 10/10
Very friendly, and made sure I was satisfied with my service. Thank you
T and Ben where extremely helpful through the whole sales process and afterwards when I brought my 2022 Eclipse home!
Outstanding customer service! Scott Henderson went above and beyond to explain my options and to get me in a new vehicle when mine died. He explained all my options and went over the car in depth. There was also another lady who explained about my warranty and set up my online accounts, she took the time to show me around the service area and set up my first oil change. I for the life of me can not remember her name but she was super friendly and helpful. Highly recommend Scott and this dealership.
I had a great experience. The staff provided fantastic sales and service! I would definitely buy here again!
Ben and Tarik made this car buying experience actually enjoyable! From the moment we stepped onto the lot we were treated like family. They worked with us and made sure we were comfortable with the deal being offered before we agreed and signed the paperwork. A huge thank you to Ben and Tarik! If youre in the market for a new or used car this is the place to go!!!
Called about my first oil change and they got me in on the same day. Fast and friendly service. Thank you
Stopped by here, saw some beautiful pickup Trucks.. it was very busy inside the showroom. The sales manager Ben Shabib spoke with me, while he was working with other customers, showed me a nice ram truck. Got me the payment I 2ont. And now Im driving my new Ram Hemi truck. Thanks guys.
Best car dealership ever.We just had our first service done {free} and its worth the travel. If anyone is looking for a new car, I do recommend going to your Mitsubishi dealership and looking around. Youll be glad you did.
Im so glad I came down from Baltimore it was so worth thank you Ramona and Ben u helped me so much with getting into to the best vehicle and now I can save money
I booked the Car online and later got to know the car I am purchasing doesnt have the features I need after all the payments.I called Ben Shabib and explained him the same thing and he just refunded my amount with out any questions.I am really sad that I havent got the vehicle but will wait for the exact model.Also I got a discount on price too which I dont want to miss from this dealer, not to miss is lifetime warranty on Powertrain.
My salesman Ben Shabib was very helpful and nice in helping me get my first car which I didn’t think I was gonna get. I would definitely recommend him to families and friends who are looking for a new ride.
I meet with Shabib with the hope that I would be able to trade out of the car I was in, but wasnt really sure it would happen and to my surprise I was approved for a 2022 Mitsubishi Eclipse Cross. Im so happy with my purchase.Thank you Shabib for getting me into this car
Even tho I have been here all day while they were working on getting me a car. I’m going home with one today
It is the greatest experience I had as a first time buyer ever. Our sales person Tarek was amazing.Ben shabib got us approved and dropped the payments when we thought it would never happen. Ben Shabib took us to his office and make sure all the paperwork was in order. It off without a hitch! Ethan got us finish up and we are very happy customers service.
I am so thankful for this dealership!! I have a amazing vehicle with a lifetime warranty! I was told I couldn’t get approved and gave up on my car search. Tiffany assured me I would leave in a vehicle! Thank you so much!!
I was so excited to buy a new car, but I wasnt sure which car would be the best fit for me or if I could even afford a new car! But from the second I walked into Winchester Mitsubishi I was made to feel at home, they had answers to every question I had and helped me find the perfect car.. Im so Happy and for ever grateful for all of your help, Patrick and Ramona you guys are the best! Thanks so much!
Everyone here has excellent customer service skills and positive attitudes! Each and every person was willing to help out! Plus the prices are great! I won’t be taking my vehicle anywhere else from now on! Lauren and Sam in the service department were especially Terrific and went above and beyond to meet my needs!
Ben Shabib did everything possibly in his reach to get me in the exact car I wanted when I drove on the lot !! I can say after alot of numbers were ran I am driving away in a 2021 Brand new car, my first ever !!I appreciate everything n all that they did to help me with my purchase !
So far so good, Tarek was so amazing
Tarek, Rafel and Ethan were fantastic. They got me my vehicle quickly. What a great experience!
My experience at Winchester Mitsubishi was outstanding. I dont have much credit, Im just starting to build it up. Scott, Amber, Matt, and the rest of the staff worked cohesively to obtain the financing I needed to get me into a vehicle that is absolutely amazing. In my opinion, this is a first class dealership. Thank you so much.
Very pleased with my visit to Winchester Mitsubishi & thankful for all the help given to me by Amber. She was understanding that I was just there to look around & see my options. Felt good to listen to her shed her knowledge without feeling pressured to make a purchase that day. Go see her & all the other helpful people there if you need a new ride!
I talked to Patrick at Winchester Mitsubishi. He assured me they could help me get a new vehicle after other places told me no. Sure enough I gave Patrick a chance and I was approved for a brand new 2021 Mitsubishi Mirage... I love it!!!! Thank you so much to Winchester Mitsubishi and Patrick for helping me get approved.
Thank Ben & Ben, you guys are awesome.. Thanks for helping me get my vehicle.
I called and talked to Patrick who set up and appointment for me. I first spoke with David when I got theres then Scott helped me finalize the deal with my vehicle. After which amber went over all the paper work and made sure I understood my warranty and everything. Overall a pretty easy going transaction and Im satisfied. Thank to all who assisted me as everyone was very nice and helpful...
Great first time buyer experience! Ben Shabib was awesome with getting us approved!
Robert Popkins was a delight to work with. My son just purchased his first car tonight January 22,2021 and between the fun energetic spirit Robert displayed and the financing help from Ben Clarke they successfully helped my son purchase his first car. Great team work!! Excellent experience tonight!!!
I finally got my first car in my name! Ive tried everywhere and it seemed like no one wanted to help me. Patrick and Dave went above and beyond to get me approved. I am so excited and would definitely recommend Winchester Mitsubishi to everyone! THANKS GUYS!
I walked in looking for a decent vehicle and they surprised me with betterI’ve been very pleased with a 2021 Mitsubishi Mirage G4.I walked in there with some faith and walked out with a bigger blessing...I’m so thankful for Winchester Mitsubishi for working with me...
These people eat paste, heavily. Lied about the deal they were giving me so I walked put and Ive asked several times for my email to be removed from their mailing list and yet I still get them if you wanna be lied to and harrased, go here