I went to buy a lawn tractor, but I got the feeling the sales guy wasnt all that interested in helping me. And when I inquired about the 15% discount for first responders he told me paramedics werent considered first responders, just fire fighters and police officers. I didnt really need the discount, but i AM a first responder. The poster hanging on their wall even says EMS. (They should probably take that down.) I kind of had my heart set on a Cub Cadet, but Ill check out the John Deere dealership instead.Two stars because my initial contact was with a very friendly person who pointed me towards Mr. Grouchy.
Great place to take your tractors to get worked on. Jake was great
Had my blades for mower and they have fair prices.
Great experience with John and the installation team! They did a great job in the plow install!
Two weeks out service, no appointments given,
I wouldn’t recommend this business to anybody. My experience consisted of having a company vehicle outfitted for working in the field. I dealt with the salesman John, who is about the most unpleasant person to do business with. I walked in with a high spending limit because of what all I was needing. After it was all said and done I received about a 1/4 of what I needed. After receiving my truck back I was not happy with part of the product that was purchased and installed on my truck. The part was sub par compared to other options in the market and for the premium price that is charged to my company for this, I felt like I should have been given a better option. I will try to settle my dispute with the manufacturer on this part but I will try my best to not have to return to this dealer.
Fast, efficient, knowledgeable employees. clean work place. We purchased our mower from shade equipment and it is awesome.
I did not expect the delivery on my brand new zero turn to be this fast. I knew what I wanted and purchased online, generally could take 3 business days. Within 24 hours I received a phone call saying they could come at any time and were at my house within 45 minutes. Very courteous. Ill give them a try for repairs when necessary.
Always good service.
Took my lawn mower here after it wouldn’t start after the winter. As a young single woman I always worry about getting charged more for these types of things than necessary. They promised to call after 30 mins labor to let me know what it’d cost based on what they found. But they were able to fix it in only 30 mins for $30! Jake in the service dept was very friendly and I was very happy with my experience here.
Place has a bad rap from years back. Ive only had top notch service in the last 5 years or so. Almost always has the parts i need for the brand new tractor or the senior one. Easy finance will get you into a better mower than any box store is gonna sell ya. Id recommend to anyone
Bought my 2nd mower from them. Great people and great service.
Very friendly and helpful.
Ive dealt with Shade Equipment for decades. Theyve always been honest and upfront about pricing and are very consultative in their sales process to ensure we get the right product for our needs. Theyre 5 Star from start to finish!
Nice guys. Nice store.
Best place for snow equipment sales and installation.I drive from Manassas for equipment and parts also.Kelly does an awesome job !! Sometimes a little hard to get ahold of,but ALWAYS returns calls.Good pricing and inventory.#1 customer service A+A+A+
I work at Shade Equipment and have for over 30 years. I work with the best of the best. Its an honor and a privilege.
Tom and his staff are awesome took care of me in a timely manner got me in and out
The best place on Earth to get equipment, plows, and spreadersHonest no extra charges for using Credit Cards (like other do)Down to Earth people and they get the job done right the first time.Been a customer since 1996 and drive out of my way to have them do the work.
They werent really interested in selling me a lawn mower and couldnt answer most of my questions without looking at a brochure.
Fast and friendly. Great work, great price, and will pickup and deliver at a great price as well. Ill be sure to have them service my lawn tractor again
Great service. They have all your snow plow and truck bed accessories.
I was under the impression Shade was the name of the owner, not the nickname for their dealings. I took a zero turn mower here for gasket repair and it needed a new battery as well. I was told it would take 4-5 days. They asked me if i wanted a new battery while i was there and i said TSC sells them for $30 and i was getting one there. They said theirs were only $35. I said might as well. They called me nearly two weeks later and said Are you planning on picking up your mower? I said i will when im told it is done. They then said sorry they thought they called me. I went to get it and my bill was a bit high. They had charged me $50 for a $35 battery and lied to me about the cost. I asked for my old battery back and they stated it was recycled and there was nothing they could do. It was my first experience there and they flat out lied to me. It now is certainly my last time going there. They did not earn my future business. As for the gasket repair, it was actually pretty good. My advice, get quotes in writing as they will charge what they want after you leave.
Best place for sales and service of snow plows, spreaders, lawn service equipment, utility boxes and more!
Tom and norman do a.terrific job in parts and service as well as name, Greg and Eric. They do a tremendous job .well done
Excellant Service
Terrible way to handle bussiness shop manager will not call for approval on work done on my mower and sales rep. just throw nunbers for me was over 4k more fpr two new mowers than Mc.Michaels of Warrenton.
Friendly helpful staff and parts department
Nice place and fast and friendly service
Lot of equipment. Thought salesperson pushing too hard.
Not happy with over all service.
Service and people are great
Wonderful attention
Great service
Good customer service